Avis clients sur Freshteam

4,4
Note globale
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4,4
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Aperçu des avis des utilisateurs

En savoir plus sur Freshteam

Freshteam est une solution cloud de suivi des candidatures et des ressources humaines offerte par Freshworks. La solution aide les recruteurs à identifier et sélectionner des candidats, à réaliser des entretiens, puis à embaucher....

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Évaluations des fonctionnalités

Rapport qualité-prix
4,3
Fonctionnalités
4,2
Simplicité
4,3
Support client
4,1

Parcourir les avis sur Freshteam

208 avis sur 208
Classer par :
Thomas
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

3
Publié le 17/12/2022

système pour trouver les talents très efficace

Dans l'ensemble, une très bonne expérience avec freshteam Je suis vraiment satisfait

Avantages

La possibilité de collaborer entre les membres de l'équipe est également une autre caractéristique très importante pour nous.

Inconvénients

Temps d’entretien un peu trop court je pense que sa mérite une meilleure amélioration

Tony
Tony
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/06/2021

Good ATS that saved us a ton of time

Excellent experience with the product

Avantages

It saved us from Chaotic spredsheets and excel sheet reports. Brought efficiency to the team

Inconvénients

Nothing much. The ATS was excellent and met our needs

Tyler
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/07/2022

As an ATS, it has tremendous value and is very competitively priced

Cost-wise, it's very competitive and a literal fraction of some less capable ATSs. Works very well off the shelf.

Avantages

Let me say first lie that we don't use the entirety of FreshTeam but rather we only use the ATS portion of the software only. Overall it's pretty good. FreshTeam makes it very convenient to keep everything together. The kanban board feature makes it really easy to find where people are in a given pipeline. There are some really good Integrations as well with popular tools like Zoom. FreshTeam makes it very easy to blast out job ad to major job boards .

Cost-wise, it's very competitive and a literal fraction of some less capable ATSs. Works well off the shelf.

Inconvénients

There are a couple minor features that don't really add tremendous value. In addition, some of the auto email triggers don't work like you would think they would, but neither of those criticisms are showstoppers.

Alternatives envisagées 

CEIPAL ATS

Pourquoi passer à Freshteam

Price, capability, and closest off-the-shelf solution to what we envisioned for our ATS.

Les meilleures alternatives à Freshteam

Parasar
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 02/06/2020

Poor / Pathetic / Worst

Avantages

I haven't found any Pros till now even after paying this much amount

Inconvénients

(1) No Customer Support
(2) Testers can't find their bugs
(3) Developing team can't solve their bugs
(4) Every time they want you to prove your problem and share your recorded screen with them
(5) Emails of the candidate are not getting sync with there profile in freshteam, every time we need to check our mail for mail trail.
(6) you cannot upload a resume or offer letter in word format every time you need to convert I into pdf then only you can upload.

There are many more Cons but I guess this much will be enough to help you...

Rohit
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/07/2022

Best CRM software

the overall experience is wonderful.

Avantages

We were searching for a good CRM+ ATS+ HR software in the beigning of Covid19. we used many software as trail but liked no one. Suddenly, i got to know about Freshteam via google and decide to give a try. earlier we used as a Sales reporting tool and liked their functionality and use of access.
finally, after using 2 months as free user, we decide to choose freshteam and still using as all in one software.

Inconvénients

data download option. the reporting format can be more simple and more effective

Alternatives envisagées 

Zoho CRM

Pourquoi passer à Freshteam

The pricing and the cutsomer support team. that the one of the most critical key for any software.
Steffi
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/06/2021

Efficient solution for onboarding

Freshteam has saved my time in onboarding exceptionally. I use it for end-to-end onboarding. It helps me stay organized and be on track with leads in hiring.

Avantages

UI is pretty easy to use
Integration with existing tools could be done with ease and quite efficient
simplified scheduling and hiring

Inconvénients

The navigation could be tricky sometimes.

Alternatives envisagées 

Zoho Recruit

Pourquoi choisir Freshteam 

The UI was bad in Recruiter Lite, not worth the money when most of the features were not available despite paying for a premium version.
Callum
  • Secteur d'activité : Organisme social ou civique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/06/2021

Highly Reccommended

Overall fresh team makes it easier for staff to keep their details updated as they can freely update their profiles and it massively reduces the workload and time delays for HR by making information clear and easy to access. I've also not seen many accessibility features an option for large text and dark background could be really helpful

Avantages

The time off and employee profile features allow quick and easy access to vital information reducing the time spent on database searching by Human Resources Staff. The recruitment tracker is clear and concise and allows a quicker selection process to be made as all information is in one place.

Inconvénients

The documents features such as right to work ID is behind a paywall which can be pricey for a start up like us. Overall the pricing is high for small start ups like us.

Tiffani
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
1
Simplicité
5
Support client
5

5
Publié le 24/10/2020

Inexpensive Applicant Tracking System

Avantages

What I like most about the Freshteam software is the price point. I started my staffing firm at the beginning of 2020. Due to having a small budget and the effects of Covid-19, I needed an inexpensive software to use to grow my business. Once speaking with a representative I decided to signup to use the system.

Inconvénients

After signing up, I noticed a main feature that was missing in the package I signed up for, which was the ability to create jobs in different cities or states. I am currently limited to where I can post jobs.

Ujjwal
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 30/06/2021

Best in Market, Need to workout

Awesome experience. Still you need to manage payroll and reimbursement by your own

Avantages

Very detailed features available in this Saas model software.

Inconvénients

Payroll not available in India, I am expecting this.

Alternatives envisagées 

Sage HRMS

Pourquoi passer à Freshteam

Best in features for my team needs. And overall experience is best.
Haani Hashim
Haani Hashim
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 29/06/2021

Good Software for best candidate Experience

Avantages

Ease of use and self explanatory, streamlined the entire hiring process

Inconvénients

Integration with HRMS, Offer Letter Drafting
Limit on Resume Parsing

Josh
Josh
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
1

4
Publié le 14/07/2022

Great starter HRIS

It works well for what we need. I could not imagine using this system with more than 30 employees though.

Avantages

CHEAP! This is one of the most affordable and feature-rich options in the HRIS world.

Inconvénients

Their customer service is abysmal. Constant turnover, really annoying scripts and processes from the 80s. Service has gotten worse over the past 2 years and integrations are almost all paid.

Caitlin
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 29/06/2021

Great recruiting software for a bargain price

It has been great. Freshteam was exactly what we were looking for: a cost-effective ATS that provides the most useful features and with top tier customer support.

Avantages

Our company previously used a different ATS, and Freshteam is literally 5% of the price. It covers everything that we need for tracking candidates, setting up interviews, and keeping us all organized. Since I started using them a year ago, they've rolled out new features like a Zoom integration which has been a lifesaver.

Inconvénients

There are some features that are either missing or that I haven't figured out how to use yet, like how to email candidates in Gmail and simultaneously log them in the ATS. There are some features in higher tier plans that I'd love but can't justify the cost (like adding more than one hiring manager to a position). The pre-written template emails are not very good but they're easy to rewrite and store!

William
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/07/2022

Best ATS/EIS Software of 2022!

This software has helped us tremendously. We went from a google sheet to this and we haven't looked back. We would take this software over any other, any day of the week!

Avantages

This software is finally the software we were looking for. It is all in one, it is easy to use, it is a good pricing structure, and it is so helpful!

Inconvénients

There is a delay when clicking through the candidates, but we have tens of thousands of applicants in it so it makes sense!

Lisa
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 13/10/2020

A lot of good features

The customer service is good. They really try to work and explain the system issues and come up with work arounds.

Avantages

We really like the parsing of resumes, the pushing of the job to multiple job boards and the ease of coordinating live job postings right on our site. The features within each candidate profile is robust and quite adaptable in terms of recording comments, uploading other types of documents, customizing statuses. It makes managing through multiple candidates easily.

Inconvénients

The ability to search keywords is not there. The program expects you to manually tag keywords to make them searchable or reportable in the future. That is very time consuming. They have a great feature that parses the keywords out, but those are not searchable (yet).

Also importing resumes from a prior tracking system did not work well. We could not import our comments on each candidate profile from our old system.

Justine
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
5

4
Publié le 14/07/2022

Good HR software for a fair price

Overall, a good experience with excellent customer support however the functionality’s and integrations are not quite there yet.

Avantages

For hiring and onboarding new staff freshteam is great. Also used for staff documentation.

Inconvénients

Lack of functionality’s and integrations.

Alternatives envisagées 

Workday HCM

Pourquoi passer à Freshteam

It was a lot cheaper
Rashmi
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 14/07/2022

Customised and great ATS

It's one of the best platforms that I have used so far.

Avantages

Personally, since I use this ATS daily for recruiting I feel FreshTeam is more recruiter friendly. Considering that it has been linked to our Career page and certain other free job sites, we can amplify our reach thus helping us to get maximum number of applicants applying to the position. Its high customisable and thats what I love abut it.

Inconvénients

The offer letters that have been saved as templates have formatting issues during generation. We have notified this multiple times but it can be improved.

Nataraj
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 29/06/2021

Simple but mandatory tool for a startup

Avantages

It simplified our candidate tracking. The level of automation which we are able to achieve is amazing.

Inconvénients

Resume parsing and display, especially word document is not good.

Satish
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 06/07/2021

Great ATS tool for small organizations who want to optimize on recruiting

Avantages

The core recruit is a winner. Of all the tools in the market, we found Freshteam ATS to be effective and optimized for companies who would like to do quality interview and hire the best.

The UX is just superb

Inconvénients

The licensing is quite stringent. We have lot of candidates apply for various positions. The ATS filters applications as per the defined rules. However there are lot of misses. We worked with the support and they resolve case by case. This resulted in exhausting the parsing numbers for that month quickly.

FT is quick enough to bump up the numbers. Kudos to their team.

Brook
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/07/2022

Outstanding ATS

In addition to the software being so easy to use, the customer service experience has been absolutely fabulous. Every representative has ensured that all my needs were thoroughly taken care of and always extended additional assistance, making me feel like I was like their only client.

Avantages

This ATS was by far the simplest ATS I've used and had to implement with a company. The step-by-step instruction guides was so easy to follow and also very easy to locate.

Inconvénients

I've had no complaints whatsoever with this software.

Alternatives envisagées 

Workable
Subba Rao
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 30/06/2021

Freshteam at the Indian Support Center Inc Sydney

For our operations at the Indian Support Center, we find Freshteam to be the best fit and the price we are paying.

Avantages

The entire process of recruitment and onboarding is so easy and new employees can be trained in a matter of two to three hours.

Inconvénients

We would like to have more HRIS features in this software and integration with other software. We also want time and attendance module.

Alan
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 29/06/2021

Good value

Avantages

Good few integrations
Candidate tracking, employee database

Inconvénients

Only days option for leave, hourly option would be useful.

James
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/07/2021

Overview

Great experience and it is low cost. Perfect fit for the business.

Avantages

Ease of posting jobs and accessing candidates

Inconvénients

would like a better looking job postings page.

Kritika
  • Secteur d'activité : Édition
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 06/07/2021

Easy to screen ATS

Avantages

I like the Stages which we can change at each levels

Inconvénients

Nothing in specific

Sérgio
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
4
Simplicité
4
Support client
s/o

4
Publié le 19/07/2022

Good to manage candidates

Highly recommendable for those who don't have a proper ATS and have the need to manage several recruiting processes.

Avantages

The recruiting functionalities. Its integrated with several job boards, we can sponsor and manage almost everything in one place. Also ensures that no candidate is left without an answer and/or a proper follow up.

Inconvénients

The integration with linkedin is not fantastic. The absence management and the team calendars are not integrate with google calendar.

Mohit
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 19/07/2022

Fresh Team || Review 2022

Avantages

User friendly
Compatible with LinkedIn and other Job portals
easily schedule interviews ,compatible with platform like gmeet ,zoho etc
Keep a track of candidates ,panel and feedback.

Inconvénients

Wish Customer support would have been better and can provide timely resolutions .

208 avis