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En savoir plus sur Freshteam

Freshteam est une solution cloud de suivi des candidatures et des ressources humaines offerte par Freshworks. La solution aide les recruteurs à identifier et sélectionner des candidats, à réaliser des entretiens, puis à embaucher....

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Évaluations des fonctionnalités

Rapport qualité-prix
4,4
Fonctionnalités
4,2
Simplicité
4,4
Support client
4,1

Parcourir les avis sur Freshteam

204 avis sur 204
Classer par :
Thomas
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

3
Publié le 17/12/2022

système pour trouver les talents très efficace

Dans l'ensemble, une très bonne expérience avec freshteam Je suis vraiment satisfait

Avantages

La possibilité de collaborer entre les membres de l'équipe est également une autre caractéristique très importante pour nous.

Inconvénients

Temps d’entretien un peu trop court je pense que sa mérite une meilleure amélioration

Nick
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/06/2021

Excellent for recruitment tracking and job posting

Freshteam solved the Careers and recruitment issues we had. Job posting was a headache and tracking applicants all over the place was a mammoth task. Freshteam cuts that time out and I now actually look forward to going through our applicants. Very impressed and will definitely continue using it for the foreseeable.

Avantages

Since using freshteam, it has cut down the time we spend posting jobs and sifting through applicants by at least 3 times. The job posting features are simple and easy to use and tracking and moving applicants on in the process couldn’t be easier.

Inconvénients

So far I have not found anything that freshteam does not have for our recruitment process, but as with everything I am sure they will continue improving and impressing.

Ayleen
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 07/10/2020

Easy onboarding, fast installation, very user friendly dashboards

Overall we are satisfied with Freshteam. It has everything that we need and then some.

Avantages

Love the ease of use, setup, intuitive settings and user friendly dashboards. Very little explanation needed for this product. Freshteam covers pretty much everything our team needs to in terms of team management and on the recruiting end, we have been very pleasantly surprised by the ease of use and features. Freshworks as a whole is constantly coming up with new products and regularly updates and adds new features. They make sure their products are always improved.

Inconvénients

Customer service can take a while to respond. I believe their customer support team is based overseas so it may have to do with the time zone change, but getting in touch with someone fast can be hit or miss.

Alternatives envisagées 

Vacation Tracker

Pourquoi passer à Freshteam

We already use Freshdesk and Freshchat and we are happy with these products. It made sense to switch to Freshteam.

Les meilleures alternatives à Freshteam

Parasar
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 02/06/2020

Poor / Pathetic / Worst

Avantages

I haven't found any Pros till now even after paying this much amount

Inconvénients

(1) No Customer Support
(2) Testers can't find their bugs
(3) Developing team can't solve their bugs
(4) Every time they want you to prove your problem and share your recorded screen with them
(5) Emails of the candidate are not getting sync with there profile in freshteam, every time we need to check our mail for mail trail.
(6) you cannot upload a resume or offer letter in word format every time you need to convert I into pdf then only you can upload.

There are many more Cons but I guess this much will be enough to help you...

Tyler
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/07/2022

As an ATS, it has tremendous value and is very competitively priced

Cost-wise, it's very competitive and a literal fraction of some less capable ATSs. Works very well off the shelf.

Avantages

Let me say first lie that we don't use the entirety of FreshTeam but rather we only use the ATS portion of the software only. Overall it's pretty good. FreshTeam makes it very convenient to keep everything together. The kanban board feature makes it really easy to find where people are in a given pipeline. There are some really good Integrations as well with popular tools like Zoom. FreshTeam makes it very easy to blast out job ad to major job boards .

Cost-wise, it's very competitive and a literal fraction of some less capable ATSs. Works well off the shelf.

Inconvénients

There are a couple minor features that don't really add tremendous value. In addition, some of the auto email triggers don't work like you would think they would, but neither of those criticisms are showstoppers.

Alternatives envisagées 

CEIPAL ATS

Pourquoi passer à Freshteam

Price, capability, and closest off-the-shelf solution to what we envisioned for our ATS.
Rohit
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/07/2022

Best CRM software

the overall experience is wonderful.

Avantages

We were searching for a good CRM+ ATS+ HR software in the beigning of Covid19. we used many software as trail but liked no one. Suddenly, i got to know about Freshteam via google and decide to give a try. earlier we used as a Sales reporting tool and liked their functionality and use of access.
finally, after using 2 months as free user, we decide to choose freshteam and still using as all in one software.

Inconvénients

data download option. the reporting format can be more simple and more effective

Alternatives envisagées 

Zoho CRM

Pourquoi passer à Freshteam

The pricing and the cutsomer support team. that the one of the most critical key for any software.
Steffi
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/06/2021

Efficient solution for onboarding

Freshteam has saved my time in onboarding exceptionally. I use it for end-to-end onboarding. It helps me stay organized and be on track with leads in hiring.

Avantages

UI is pretty easy to use
Integration with existing tools could be done with ease and quite efficient
simplified scheduling and hiring

Inconvénients

The navigation could be tricky sometimes.

Alternatives envisagées 

Zoho Recruit

Pourquoi choisir Freshteam 

The UI was bad in Recruiter Lite, not worth the money when most of the features were not available despite paying for a premium version.
Callum
  • Secteur d'activité : Organisme social ou civique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/06/2021

Highly Reccommended

Overall fresh team makes it easier for staff to keep their details updated as they can freely update their profiles and it massively reduces the workload and time delays for HR by making information clear and easy to access. I've also not seen many accessibility features an option for large text and dark background could be really helpful

Avantages

The time off and employee profile features allow quick and easy access to vital information reducing the time spent on database searching by Human Resources Staff. The recruitment tracker is clear and concise and allows a quicker selection process to be made as all information is in one place.

Inconvénients

The documents features such as right to work ID is behind a paywall which can be pricey for a start up like us. Overall the pricing is high for small start ups like us.

Tiffani
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
1
Simplicité
5
Support client
5

5
Publié le 24/10/2020

Inexpensive Applicant Tracking System

Avantages

What I like most about the Freshteam software is the price point. I started my staffing firm at the beginning of 2020. Due to having a small budget and the effects of Covid-19, I needed an inexpensive software to use to grow my business. Once speaking with a representative I decided to signup to use the system.

Inconvénients

After signing up, I noticed a main feature that was missing in the package I signed up for, which was the ability to create jobs in different cities or states. I am currently limited to where I can post jobs.

Mark
  • Secteur d'activité : Réseaux informatiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
3

4
Publié le 14/07/2022

Improves HR Efficiencies at Integrated Systems

Has helped us in our hiring process, onboarding and vacation/sick time management

Avantages

Affordability, Features for Price, Does what its suppose to do

Inconvénients

Some features we do no use. Would like integration with Indeed to prioritize our job postings to get better responses to openings

Alternatives envisagées 

BambooHR

Pourquoi choisir Freshteam 

Less expensive after costs went up with Bamboo

Logiciel antérieur 

BambooHR

Pourquoi passer à Freshteam

Price
Josh
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
1

4
Publié le 14/07/2022

Great starter HRIS

It works well for what we need. I could not imagine using this system with more than 30 employees though.

Avantages

CHEAP! This is one of the most affordable and feature-rich options in the HRIS world.

Inconvénients

Their customer service is abysmal. Constant turnover, really annoying scripts and processes from the 80s. Service has gotten worse over the past 2 years and integrations are almost all paid.

Caitlin
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 29/06/2021

Great recruiting software for a bargain price

It has been great. Freshteam was exactly what we were looking for: a cost-effective ATS that provides the most useful features and with top tier customer support.

Avantages

Our company previously used a different ATS, and Freshteam is literally 5% of the price. It covers everything that we need for tracking candidates, setting up interviews, and keeping us all organized. Since I started using them a year ago, they've rolled out new features like a Zoom integration which has been a lifesaver.

Inconvénients

There are some features that are either missing or that I haven't figured out how to use yet, like how to email candidates in Gmail and simultaneously log them in the ATS. There are some features in higher tier plans that I'd love but can't justify the cost (like adding more than one hiring manager to a position). The pre-written template emails are not very good but they're easy to rewrite and store!

Christina
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 29/06/2021

life changing recruitment process

I completely recommend Freshteam to any company who is planning on scaling. It is really easy to track, and to collaborate with colleagues on this.

Avantages

- a really user friendly way of tracking candidates
- very easy for the candidate' experience from the moment they apply to the moment they are officially an employee
- onboarding and offboarding easy to do, with checklists included

Inconvénients

maybe the employee page can be a bit more improved, I sometimes struggle with the settings with what employees can see on their end.

Praveen
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 01/07/2021

Freashteam is best worth to it's price

I would rate 9 on 10
one point lost for an important feature we were expecting
Please do add a bulk screening option based on certain keywords in the resume

Avantages

Adding employees is very simple
Good integrations
Friendly design

Inconvénients

no Bulk screening of resumes based on few keywords

Alternatives envisagées 

Breezy
Abhay
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 16/07/2022

A simple easy to use HRMS with a LOT of potential

Avantages

Job postings and Candidate management system

Inconvénients

Analytics and bugs. Org chart could have been better.

Surya
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 14/07/2022

Best & easy tool for Human Capital Tracking

Looking forward to use for many many upcoming years.

Avantages

1. Customer Support is one top pros would like to highlight to upcoming user I can say from my exp.
2. Ease of depolyment.
3. Intergration with many 3rd party tool
4. Tracking any candidate is cake walk here.

Inconvénients

There no such which affects business process.

Alexis
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
s/o

3
Publié le 14/07/2022

Freshteam

It has been good for the price as we grow the team we are going to need something that works better with all of our systems that are in house.

Avantages

I like the drag & drop resume and it pulls the info. I also like how easy it is to use.

Inconvénients

The process of moving someone to interview offer ect. We have our own offer letters. Also trying to send people the informationw hen we talk tot hem on linked in or text.

Karen
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 28/09/2020

FreshTeams - great ATS, great cost

Great customer service overall. For a small company that does a decent amount of hiring it is sufficient and everything we need!

Avantages

The amount of features for the cost. Ex: you can schedule interviews from the ATS, you can bulk email, you can email directly from the ATS. Easy to view candidates - you can see a list or by stage. You can edit the stages and customize almost everything.

Inconvénients

I wish there was a way to schedule emails to send out to candidates ahead of time (ex: if I see a candidate at night I wish there was a way to schedule the phone interview request to go out in the morning).

Debbie
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 22/07/2022

Recruit new talent the smart way with Freshteam

Avantages

You can set up to advertise via LinkedIN and free job boards and then your platform will show you where applicants have applied from in an easy to read colour wheel.
You can create different hiring panels according to the job you are recruiting for, as you may need different hiring managers involved for different jobs
We like that you can set up an interview time and then post interview, the system prompts you to record feedback.

Inconvénients

At first glance there were a lot of different sections to use when setting up to recruit for the first time and can be a little overwhelming if you have never used an applicant tracking system before.(However, an introductory call with one of the Fresh team helped point me in the right direction)

Utilisateur vérifié
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
5
Support client
2

3
Publié le 10/12/2019

Good enough for small businesses

Avantages

Some of the best features of this product was the graphic user interface (GUI) and ease of use. The system is very straight forward to use and is best suited for small businesses with not a lot of recruiting needs. It can get quite expensive if you need a lot of hires and you don't get much more for the added costs.

Inconvénients

The customer service was quite poor and was a major driver to me leaving for another recruiting system. The site boasts the ability to post jobs on major job boards but that feature rarely worked so I ended up having to do the extra postings manually anyway.

Dana
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 14/07/2022

Tale of two platforms

Avantages

I like it's native design and ease of use. A large portion of my company uses this tool frequently.

Inconvénients

We have some features that overlap with our other platform, so we are needing to assess how to migrate to one platform.

Utilisateur vérifié
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/03/2022

Nice tool for job postings

Support is fast to respond whenever I send a ticket to them.

Avantages

We mainly use this for job postings and we integrate to our website.

Inconvénients

I can’t view previous receipts unless I ask support.

Nicole
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/07/2022

Useful for all areas of online HR management

Experience overall has been good, considering we started using the beta version we haven't encountered many bugs.

Avantages

The annual leave feature is used company wide to manage all staff leave.

Inconvénients

Reports would be helpful and a full org chart for all users showing the entire company rather than just your own team would be really beneficial.

Phoebe
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
3

5
Publié le 19/07/2021

Review of Freshteams

Great to have all employee details in one place, great resource for recruitment needs. Some issues with customer service and additional options which were promised to be changed by a specific quarter which we are still waiting for.

Avantages

Recruitment aspect- ease of posting jobs onto careers page and other free job boards, integration of other apps such as Docusign for onboarding documents.

Inconvénients

Some elements are difficult to edit and involve a long process to edit a small detail, limited customization.

Raphael
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 14/07/2022

Early Stage Start-Up Review

Avantages

All of the features within the platform provide an excellent base for small start-ups looking to scale their team. We have been using FreshTeam from the point at which we were 4 people. We are currently 20+. The automatic workflows save a huge amount of time

Inconvénients

There is no centralised scorecard for interviews.

Alternatives envisagées 

Workable
204 avis