En savoir plus sur Lead Gen & CRM

SharpSpring est un outil de marketing basé sur le cloud entièrement intégré qui offre des fonctionnalités de gestion de la relation client, de marketing automation, de marketing mobile et social, d'automatisation des équipes de vente, de service client, etc., le tout au sein d'une seule solution. SharpSpring peut s'interfacer avec n'importe quel CRM (Customer Relationship Management) du marché, ce qui permet aux utilisateurs de conserver leur CRM existant et les informations qu'il contient. Les outils de gestion et d'évaluation des leads du système peuvent suivre les visites de pages, les données démographiques et l'engagement de chaque lead. La fonctionnalité VisitorID de SharpSpring permet d'identifier les visiteurs anonymes du site en recherchant leurs adresses IP, ce qui permet aux utilisateurs de voir qui consulte leur site, y compris leur nom et leurs coordonnées. Les autres fonctionnalités incluent un générateur de page de renvoi et un générateur de blog. SharpSpring propose également une bibliothèque de designs et de modèles parmi lesquels l'utilisateur peut choisir. SharpSpring peut être utilisé par les petites et grandes entreprises dans divers secteurs, notamment la publicité, l'assurance, l'ingénierie, les télécommunications, etc.
Lead Gen & CRM Logiciel - 1

Lead Gen & CRM - Prix

Lead Gen & CRM n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Lead Gen & CRM est disponible à partir de 449,00 $US/mois.

À partir de :
449,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Lead Gen & CRM - Avis

Note globale

4,6
( 755 avis )
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,7
Fonctionnalités
4,4
Simplicité
4,3
Support client
4,6
5 avis sur 755 Afficher tous les avis
Anna
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4
5
Publié le 31/07/2019

SharpSpring user for 4+ years

We really are able to do so much more with our marketing. We can see the interaction of clients with our marketing as a whole, not just off of one campaign. We can trigger emails and actions based on their behaviors which is very beneficial.

Avantages

Being a Partner for 4+ years has allowed us to grow with them. When they were a startup, we were able to really see the changes the partners were requesting and the software has come a long way. They really value their Partners (agencies).

Inconvénients

Sometimes SharpSpring likes to release new features, while they need to also work on continually improving their existing features.

Alternatives envisagées 

HubSpot Marketing Hub, Salesforce Marketing Cloud Account Engagement et Act-On

Pourquoi choisir Lead Gen & CRM 

Marketo was very expensive and did not allow us to resell to clients. Also not user friendly.

Logiciel antérieur 

Marketo Engage

Pourquoi passer à Lead Gen & CRM

Much less expensive and really built for agencies like us. The others also really charged a lot for the number of contacts we would have, making them not feasible.
Mike
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5
5
Publié le 12/07/2021

The marketing automation choice when value-for-money matters

We moved from HubSpot to SharpSpring primarily because of the price: HubSpot can be very expensive, particularly if you need to use the CRM and marketing capabilities. HubSpot is the market leader in usability and reporting (in my opinion) so we did notice a difference when moving to SharpSpring, but for 95% of the activities we undertake SharpSpring is at least as good as HubSpot and often better. The grouping of landing pages into funnels is one example of some great SharpSpring functionality that helps make your campaigns more effective.

Avantages

SharpSpring does everything you would expect at a competitive price. The tool is a very capable marketing automation system, with good email and automation capabilities, as well as some great tracking and social media features.

Inconvénients

Reporting is good, but not as good as the best (which is HubSpot in my opinion). Although the capabilities don't hold us back, it would be nice to be able to have easy ways to measure the performance of landing pages/funnels.

Alternatives envisagées 

Salesforce Marketing Cloud Account Engagement et Marketo Engage

Pourquoi choisir Lead Gen & CRM 

We switched mainly because of price.

Logiciel antérieur 

HubSpot Marketing Hub

Pourquoi passer à Lead Gen & CRM

SharpSpring offers almost everything that other, more expensive, products offer, but at a very competitive price-point. Our clients who have deployed SharpSpring have been equally happy with the performance and results they have achieved.
Utilisateur vérifié
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
2
Support client
2
3
Publié le 07/05/2021

Not worth it

Not good. Lots of "oh yeah, sure, it does that." Only to find out that the software doesn't actually do what they just said it does or no one from sharpspring knows how to make it do that.

Avantages

Seemed like a great and more affordable option compared to HubSpot. Not much else to say here since we had a boat load of issues with it.

Inconvénients

Everything was cumbersome. From onboarding to implementation. Even getting someone on the phone from the right department to help us when we had issues with email was a problem. Overall, really clunky and outdated. We ended up going to Hubspot and it's SO much better and not even that much more expensive especially when we think of all of the time we all wasted trying to get sharpspring to work.

Alternatives envisagées 

HubSpot Marketing Hub

Logiciel antérieur 

HubSpot Marketing Hub

Pourquoi passer à Lead Gen & CRM

price.

Réponse de Constant Contact

Hi there,

Thank you for taking the time to share your experience with SharpSpring. We hate to hear that you had a negative experience with the platform. Our exceptional support is something we work hard to maintain so we hate finding out we missed the mark there as well. We never take losing a partner lightly and will use your feedback to continue to improve our resources for our agency partners.

If you'd be open to sharing any additional feedback, please email us at [email protected]

Répondu le 13/05/2021
Eduardo
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
2
Support client
5
4
Publié le 30/11/2022

A very good alternative to leading competitors

Overall, our experience using SharpSpring with different clients has been very positive. The setup is not the quickest, but still manageable. We have learned with the training program and the support was always there to help.

Avantages

If you are searching for a cloud software to manage marketing automation, Sharpspring got you covered at a much lower price than other competitors. You don't need any design skills to be able to make it work. They have a good training program and support is also very effective.

Inconvénients

Although you can get results pretty quickly, usability could be better when building landing pages or emails. Social posting is in my experience still not reliable. Nonetheless, they offer good support and constant improvement.

Devin
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5
5
Publié le 22/04/2020

SharpSpring is the Best of the Best

My overall experience with SharpSpring has been wonderful! While the platform still has kinks to work out (what platform doesn't?), their customer service is amazing and they move at a rate unseen by others to make the platform better every day. I highly recommend them not just for their platform, but their people are friendly as well.

Avantages

I really enjoy the various features that are available within the platform! It allows us to quickly and easily identify our prospects, capture their information on the website, and then market to them in a way that is meaningful and generates new business for us.

Inconvénients

In their mission to make their platform compete, they often focus on getting new features out quickly but then have to go back and update later. I've seen this happen for them with tools like Video Calling, which became quickly available due to COVID-19 but lacks the robustness of other dedicated video platforms that I would imagine most companies already use.

Alternatives envisagées 

HubSpot Marketing Hub

Pourquoi choisir Lead Gen & CRM 

We were using Infusionsoft before they were acquired by Keap. The platform had some nice features, but it was primarily missing the ability for us to resell the platform. We wanted to offer marketing automation to our clients, but didn't want to get caught in the trap like most other agencies do: the automation platforms own the client, not the agency. With SharpSpring, they are an agency-first company that allows us to own our client relationships. That is a huge win in our books!

Logiciel antérieur 

Keap

Pourquoi passer à Lead Gen & CRM

Because SharpSpring allowed us to own our client relationships rather than letting HubSpot own the relationship. This has allowed us tremendous opportunity to scale our business, because we can offer a variety of services AND the platform to the client, when HubSpot doesn't allow that.
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