--- description: Avis sur HubSpot CRM : présentation du système, fonctionnalités et tarifs. Obtenez des démos gratuites et comparez ce logiciel avec d'autres applications. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: HubSpot CRM | Avis, prix et démonstrations - SoftwareAdvice FR --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/4153/crm/software) > [HubSpot CRM](/software/1854/hubspot) # HubSpot CRM Canonical: https://www.softwareadvice.fr/software/1854/hubspot Page : 1/181\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/1854/hubspot?page=2) > Grâce à sa plateforme CRM (Customer Relationship Management) cloud, HubSpot CRM permet aux entreprises de toutes envergures de suivre et entretenir des leads, ainsi que d'analyser des métriques commerciales. HubSpot convient à toutes les entreprises B2B ou B2C dans divers secteurs, notamment la comptabilité, le marketing, les ventes, la construction, le commerce de détail, l'immobilier, etc. La plateforme offre de nombreuses fonctionnalités, notamment : marketing entrant et sortant, automatisation des ventes, gestion du pipeline de ventes, gestions des relations client, suivi des e-mails, gestion des leads, gestion des contacts, etc. HubSpot CRM offre un tableau de bord visuel avec une vue en temps réel de l'ensemble de l'entonnoir des ventes. Grâce au système CRM, les entreprises peuvent suivre les interactions client automatiquement via e-mail, réseaux sociaux, chat en direct ou appels téléphoniques, tandis que chaque interaction est stockée de manière chronologique et catégorisée par lead. L'outil marketing HubSpot CRM fournit des fonctionnalités de génération de leads et d'e-mail marketing automation afin de permettre aux entreprises de créer et gérer des modèles d'e-mails, ainsi que d'en suivre les performances. Les outils de vente HubSpot CRM permettent aux représentants de ventes de gérer les contacts, de suivre les offres, de gérer leur pipeline de ventes, etc. La plateforme s'intègre à d'autres outils HubSpot, comme HubSpot Marketing Hub et HubSpot Sales Hub, ainsi qu'à des plateformes tierces, notamment Zoho CRM, Salesforce, SugarCRM, etc. Le forfait gratuit de HubSpot CRM l'est à vie et comprend un accès à l'ensemble des outils de gestion de contacts, de service client, de marketing et de ventes de HubSpot pour un nombre illimité d'utilisateurs. > > Conclusion : 4481 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 4481 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: HubSpot - **Pays**: Cambridge, É.-U. - **Entreprise fondée en**: 2012 ## Contexte commercial - **Prix à partir de**: 20,00 $US - **Type de licence**: (Version gratuite disponible) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, japonais, portugais - **Pays disponibles**: Allemagne, Australie, Autriche, Belgique, Brésil, Canada, Chine, Danemark, Espagne, Finlande, France, Inde, Irlande, Japon, Malaisie, Mexique, Norvège, Nouvelle-Zélande, Pays-Bas, Philippines et 6 de plus ## Fonctionnalités - API - Accès mobile - Affectations d'équipe - Alertes/Notifications - Analyse prédictive - Application mobile - Automatisation du marketing - Base de données de clients - Base de données de contacts - CRM - Champs personnalisables - Contrôles/Permissions d'accès - Devis - Distribution de leads - Email Sequences - Fonction de glisser-déposer - Fonctions pour secteur médical - For Financial Institutions - For Mac Devices - For Small Businesses ## Intégrations (198 au total) - 123FormBuilder - AWeber - Accelo - Act\! - ActiveCampaign - ActiveDEMAND - AdRoll - Aircall - AllClients - AnyMeeting - Apollo.io - Asana - AskNicely - Atomic AI - Attribution ... et 183 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels CRM](https://www.softwareadvice.fr/directory/4153/crm/software) ## Catégories connexes - [Logiciels de CRM pour le secteur médical](https://www.softwareadvice.fr/directory/393/healthcare-crm/software) - [Logiciels de chat](https://www.softwareadvice.fr/directory/4569/live-chat/software) - [Logiciels de CRM pour ONG](https://www.softwareadvice.fr/directory/4788/nonprofit-crm-software/software) - [Outils de gestion des tâches](https://www.softwareadvice.fr/directory/1412/task-management/software) - [Logiciels CRM en ligne](https://www.softwareadvice.fr/directory/387/online-crm/software) ## Logiciels similaires 1. [Salesforce Sales Cloud](https://www.softwareadvice.fr/software/2764/salesforce-sales-cloud) — 4.4/5 (18803 reviews) 2. [Zoho CRM](https://www.softwareadvice.fr/software/392464/zoho-crm) — 4.3/5 (6993 reviews) 3. [Bigin by Zoho CRM](https://www.softwareadvice.fr/software/392397/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 4. [Dynamics 365](https://www.softwareadvice.fr/software/106335/microsoft-dynamics-crm) — 4.4/5 (5846 reviews) 5. [eWay-CRM](https://www.softwareadvice.fr/software/31005/eway) — 4.5/5 (825 reviews) ## Avis ### "HubSpot - The GOAT of CRM's" — 5.0/5 > **Micah** | *12 août 2026* | Marketing et publicité | Taux de recommandation : 8.0/10 > > **Avantages**: It is literally the epitome of "the best CRM". It has everything you need in order to manage a healthy and growing pipeline. > > **Inconvénients**: I still wish their pricing was easier to understand and easier to scale with. It has always been hard and its still not easy. I hope they simplify soon. ----- ### "Essential tool for growth" — 5.0/5 > **Utilisateur vérifié** | *8 juillet 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The automations and workflows capabilities are powerful. Without being a technical developer I can support our RevOps and teams. > > **Inconvénients**: Sometimes they release multiple features and fixes at the same time. It is difficult to keep track of product updates. > > Great. It has become an essential tool for Marketing and Sales. It has this unique combination of easy to setup/customize with powerful capabilities. For those who are not developers per se, this is a must. ----- ### "Best CRM plans for small teams\!" — 5.0/5 > **Avery** | *4 août 2026* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Compared to the other similar CRMs, HubSpot offers the best plan and pricing structure for small teams (1-5) people. I find the other CRMs too expensive for what is needed. > > **Inconvénients**: HubSpot could have a better email/sms blasting system for larger groups of contacts. I find the current system clunky and with a very high risk for domain backlist. > > I enjoy HubSpot for multiple of my projects and will continue to use it for any projects I feel for into the HubSpot ecosystem. ----- ### "Easy-to-Use CRM That Boosts Productivity" — 5.0/5 > **Ankit** | *4 août 2026* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: HubSpot CRM has a clean and intuitive interface that makes it easy to manage contacts, track leads, and monitor sales activities. I especially like the email tracking, deal pipeline, and automation features. It helps keep everything organized, and the free version offers excellent value for small businesses and growing teams. > > **Inconvénients**: Some of the advanced automation, reporting, and customization features are only available in the higher-priced plans. It can also take some time to fully learn all the tools if you're new to CRM software, but the documentation and support are helpful. > > My overall experience with HubSpot CRM has been very positive. It has improved the way I manage customer relationships, organize leads, and follow up with prospects. The dashboard is easy to navigate, integrations work smoothly, and the automation features save a lot of time. It has become an important part of my daily workflow and has helped improve productivity. ----- ### "An Essential CRM for Sales and Customer Management" — 5.0/5 > **Andrea** | *15 juillet 2026* | Traduction et localisation | Taux de recommandation : 8.0/10 > > **Avantages**: What I like most about HubSpot CRM is how it centralizes all customer and sales information in one intuitive platform. It makes it easy to manage contacts, companies, deals, and communication history, giving the entire team clear visibility into customer interactions and sales activities. The interface is clean and user-friendly, allowing new users to become productive quickly. Features such as advanced search and filtering, customizable properties, pipelines, and reporting make it easy to organize data and track opportunities efficiently. HubSpot also integrates seamlessly with many of the tools we use every day, helping automate routine tasks and improve collaboration between sales, marketing, and customer support teams. Customer support has been responsive whenever we've needed assistance, and the platform continues to add useful features over time. Overall, HubSpot CRM provides excellent value for money and has become an essential part of our sales and relationship management processes. > > **Inconvénients**: While HubSpot CRM is easy to use and feature-rich, some of the more advanced functionality is only available in higher-tier plans, which can become expensive as your business grows. This can make it difficult to fully leverage the platform without upgrading. We also found that certain customization and reporting options require some time to learn, particularly for users who are new to CRM systems. In addition, while the search and filtering tools are generally very effective, navigating large amounts of data can occasionally feel overwhelming without a well-organized structure. Overall, these are relatively minor drawbacks, and they do not outweigh the platform's usability, reliability, and the value it brings to our sales and customer management processes. > > Overall, our experience with HubSpot CRM has been very positive. It has helped us organize our sales pipeline, centralize customer information, and improve collaboration across teams. Having all interactions, contacts, and deals in one place has increased visibility and made it easier to manage customer relationships throughout the sales process. The platform is intuitive, reliable, and integrates well with the other tools we use, allowing us to streamline workflows and automate repetitive tasks. Although some advanced features require higher-tier plans, the core CRM provides significant value and has become an essential part of our day-to-day operations. Overall, HubSpot CRM has improved our efficiency, communication, and ability to track business opportunities effectively. ----- Page : 1/181\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/1854/hubspot?page=2) ## Liens - [Afficher sur SoftwareAdvice](https://www.softwareadvice.fr/software/1854/hubspot) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Données structurées