ManageEngine Endpoint Central

Avantages

Une solution très complète et granulaire qui permet d'automatiser énormément de patch quelque soit les systèmes informatique !

Inconvénients

Le nombre de fonctionnalité est tel que cela semble complexe de s'y retrouver dans l'interface au début...
Le prix excessivement élevé !

Alternatives envisagées 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

L'interface est vraiment très complète mais reste tout de même "userfriendly", ces qui permet sans être un expert en IT de manager las appareils mobiles de sa société.

Inconvénients

La partie enregistrement des appareils Appel avec Apple Configurator est complexe et le tutoriel n'est pass à jour avec la derrière interface des chez Apple.

Avantages

Il dispose d’une interface intuitive qui simplifie la gestion des points de terminaison à partir d’une seule console. La capacité du produit à automatiser les tâches de routine telles que la gestion des correctifs a été particulièrement bien accueillie, car elle permet de gagner du temps et de réduire le risque de vulnérabilités.

Inconvénients

Peut être complexe à configurer et à configurer, nécessitant beaucoup de temps et d’efforts.

Avantages

ManageEngine Endpoint Central is a robust endpoint management solution designed to streamline IT operations, enhance security, and optimize endpoint performance across organizations of all sizes.

The platform leverages automation to streamline routine tasks such as patch deployment, software updates, and asset tracking. By automating these processes, Endpoint Central helps IT teams save time, reduce manual errors, and improve overall efficiency.

Overall, ManageEngine Endpoint Central is a comprehensive and user-friendly solution that addresses the diverse needs of modern IT environments, empowering organizations to efficiently manage and secure their endpoints while enhancing overall productivity and reliability.

Inconvénients

While ManageEngine products are known for their affordability compared to some enterprise solutions, the cost of Endpoint Central may still be prohibitive for smaller organizations, especially when considering additional modules or add-ons.

ManageEngine provides comprehensive documentation and support, but some users may encounter challenges in accessing timely assistance or finding solutions to specific issues, like deploying the software across your network.

Avantages

this is power full tool once installed agent on endpoints within a seconds reflect on portal. patch mgmt it is most important part of ME. all types of reports getting.

Inconvénients

The app is very user-friendly and intuitive.
The design is modern and visually.
The app is very stable.

Avantages

ManageEngine Endpoint Central did it's job. It patched our systems.

Inconvénients

The UI is incredibly frustrating to get used to. Very cluttered and not sure where the things I need are at.

Alternatives envisagées 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

The well thought-out menu structure makes it easy to quickly master the package. The support tabs that you can consult everywhere ensure that you quickly find the right information or solution.

Inconvénients

It is a bit unclear at first which licenses you need.

Avantages

the amount of tools available to manage the computers in the company is amazing, as IT to fix something we need access to it, this allows non-intrusive access to the user's computers

Inconvénients

the fact that inventory and mobile manage engine, are separate with different tools is inconvenient

Avantages

Everything in one place, patches, mdm, remote, imaging, inventory, software installs. Its a beast of a tool that makes life very easy and paired up with Service Desk Plus and Self Service Plus its even more powerful.

Inconvénients

There is nothing to not like, it ticks all the boxes we need.

Avantages

The simplicity of the Web UI, along with the ability to centrally manage devices, deploy patches, and distribute software in one tool, makes it highly efficient.

Inconvénients

The bandwidth monitoring tool is not integrated in the same same, needs additional software. ( stand corrected)

Avantages

extremely powerful suite, covers almost everything.

Inconvénients

Many separated moduel, hard to understand pricing.

Avantages

Easy navigation, it has been easy to use

Inconvénients

Frequent Update, integration fails sometimes within ME products

Avantages

The ability to audit devices and generate detailed reports. It provides a centralized view of hardware and software inventory, ensures compliance with policies, and allows for customized reports on updates, licenses, or resource usage, making it easier to manage and optimize all endpoints efficiently.

Inconvénients

Don't have all functions aviable for Linux endpoints.

Avantages

The ability to quickly gather data, inventory, as well as vulnerabilities and security concerns present on the network is invaluable. The remote access features are so handy and the time saved is amazing. It's like having another employee. Installation on our server was straightforward. We are still exploring all the things ManageEngine Endpoint Central can do, and we look forward to implementing it in our organization once we get approval.

Inconvénients

Some of the patching processes are not intuitive. There is a learning curve to the entire program (which is expected), and it takes time and configuring to get some things working. While most failures point you to a solution to fix the issue, some error messages are vague, and solutions are not readily apparent. Sometimes failures to install a patch are left unexplained.

Alternatives envisagées 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

We mainly use it for patch management and OS Deployment.

Inconvénients

Patching process can be a bit flaky sometimes and hard to know why it failed on a certain computer

Avantages

The number of capabilities baked into this platform is unmatched.
Ease of use in adding applications to the Prohibit Software list and have them get auto uninstalled in such a time saver and great help for maintaining compliance.
Automate Patch Deployment and its detailed statuses make tracking down and remediating issues a breeze while ensuring that all third-party applications and OS patches are always applied to systems.
One-click compliance configuration templates take the time-consuming work out of figuring out what best practice configurations should be applied to machines.
Device Control allows us to more securely manage external devices by allowing users to request just-in-time temporary access to use specific devices on specific machines.
App Control enhances our administrative capabilities by configuring Privilege application lists that can allow users to run apps with elevation permissions which was not possible with our existing tools.
Can go on but the Pros of this platform will be too long with so much value.

Inconvénients

Custom reports can only be generated in a table format and don't allow graphs or charts to be added which is a bummer.
Threat & Patches dashboards cannot be customized (e.g., change order of blocks, add new blocks, filter by groups, etc.)

Alternatives envisagées 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

- Ease of use
- Stable software
- Easy deployment
- Endpoint security features
- Anti-ransomware and NGAV
- Patching never seen so easy to do
- Software distribution 1000 times superior to competitors

Inconvénients

the only negative note is that it has no negative notes

Avantages

First thing it is very cost effective product, i link it's patch management and automated patch deployment and good in centralised software deployment and removal.

Inconvénients

problem will linux system we face problem in linux remote control.

Alternatives envisagées 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

The sheer amount of options and features is incredible and data that is collected. When taken into broader perspective, Manage Engine has a lot of applications that are very well done and usefull, endpoint central cloud is one of them.

Inconvénients

What I liked least is that we didnt make the switch to Endpoint central earlier.

Alternatives envisagées 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

Patch Management, Configurations, Next gen-antivirus

Inconvénients

Reporting has to be more accrued and gives a clear view

Alternatives envisagées 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

This is the best 3rd party patching tool in existence, nothing I have ever come across in 20 years of experience automatically manages and updates windows and 3rd party software and patches easier.

Inconvénients

Licensing through a partner can be difficult, I would say just license directly through their sales department

Alternatives envisagées 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

ManageEngine Endpoint Central is a powerful endpoint management solution that can significantly streamline IT operations.
Some of the Pros:-
1. Automation Capabilities
2. Scalability
3. User-Friendly Interface
4. Comprehensive Feature Set

Inconvénients

Some of the Cons:-
1. Difficulties with the initial setup and configuration
2. Performance issues when managing a large number of endpoints
3. Delays in getting quick resolutions

Avantages

What I liked most about ME Endpoint Central is its support for Windows, Mac, and Linux, eliminating the need for additional systems to manage different OS platforms. It includes a remote tool for user support, but the standout feature is its comprehensive patch management and vulnerability assessments.

Inconvénients

It does not have data centers in all regions. Additionally, the data centers located outside the US only provide hosting services for companies within that specific country, not for companies in nearby areas. Also not able to fully integrate with other helpdesk system besides service desk plus.

Avantages

Endpoint Central significantly improves our patch management, which is essential for our security. Neglecting this could have severe consequences. Additionally, it allows us to monitor the age of our machines, providing valuable business insights. The remote feature is outstanding. I highly recommend ManageEngine.

I explored various products for software metering, patch management, and asset management, but Endpoint Central offered all these features in one package, making our decision easy.

Inconvénients

Endpoint Central has limited features for macOS and even fewer for Linux, which can be attributed to OS constraints. Enrollment for Mac and Linux is challenging and offers minimal benefits, with no MDM for Linux and limited MDM functionality for macOS. The advertising on the ManageEngine and Endpoint Central websites overpromises, especially regarding multi-OS features, making it very Windows-centric.

Integrating with existing IT infrastructure and third-party applications is complex, requiring additional planning and customization. Performance issues arise with a large number of endpoints. Some features do not work as expected, and outdated instructions lead to extra time spent learning how to use powerful features. The service struggles to recognize new devices and lacks sufficient information about the device owner at the approval stage of a new agent installation. Additionally, email notifications for such events are desired.

Avantages

third-party patching and asset management. remote control and management for remote workers

Inconvénients

configuration is extensive, but that is to be expected based on what we use the product for. there is always fine tuning