ManageEngine Endpoint Central

Avantages

Une solution très complète et granulaire qui permet d'automatiser énormément de patch quelque soit les systèmes informatique !

Inconvénients

Le nombre de fonctionnalité est tel que cela semble complexe de s'y retrouver dans l'interface au début...
Le prix excessivement élevé !

Alternatives envisagées 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

L'interface est vraiment très complète mais reste tout de même "userfriendly", ces qui permet sans être un expert en IT de manager las appareils mobiles de sa société.

Inconvénients

La partie enregistrement des appareils Appel avec Apple Configurator est complexe et le tutoriel n'est pass à jour avec la derrière interface des chez Apple.

Avantages

Il dispose d’une interface intuitive qui simplifie la gestion des points de terminaison à partir d’une seule console. La capacité du produit à automatiser les tâches de routine telles que la gestion des correctifs a été particulièrement bien accueillie, car elle permet de gagner du temps et de réduire le risque de vulnérabilités.

Inconvénients

Peut être complexe à configurer et à configurer, nécessitant beaucoup de temps et d’efforts.

Avantages

Dashboards with real-time information on the vulnerability status of my endpoints. It allows you to have a real status and take action directly on the computers affected by a vulnerability from the same console.

Inconvénients

OS deployment is not compatible with Linux operating systems

Avantages

It had a pretty straightforward interface for patch management once we got the computers we needed added to the inventory

Inconvénients

Sometimes updates didn't successfully apply but there was no error message indicating that.

Avantages

ManageEngine Endpoint Central did it's job. It patched our systems.

Inconvénients

The UI is incredibly frustrating to get used to. Very cluttered and not sure where the things I need are at.

Alternatives envisagées 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

All-in-one tool which allows you to fully-manage your computers, and keep them up-to-date avoiding security breaches which could be used by malicious actors. See at a glance how secure your systems are and how to make them more secure.

Inconvénients

For some tasks the GUI could not being as much friendly as it should, and it has a little learning curve, but I think that's normal. Although the cost per computer is not very expensive, the price could be a problem in an environment with a lot of computers.

Alternatives envisagées 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

Great for remote management, patching, and software deployment. The automation features save a lot of time, and the remote control tools work smoothly. The dashboard gives good visibility over devices, and overall, it’s a solid tool for IT management.

Inconvénients

The MDM module still lacks full development and is not on par with other vendors.

Avantages

Great customer support. They are always quick to reply
Endpoint Central is an all in one solution for managing all of our devices
Excellent remote control feature.

Inconvénients

Nothing really stands out. If there is an issue, customer support is able to resolve it fairly quickly

Avantages

Software Deployment, Remote Connection to clients, Inventory information, Patching, self service portal

Inconvénients

Cost is quite high, occasionaly problem after updating, find it is not as reliable with Mac clients

Alternatives envisagées 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

the amount of tools available to manage the computers in the company is amazing, as IT to fix something we need access to it, this allows non-intrusive access to the user's computers

Inconvénients

the fact that inventory and mobile manage engine, are separate with different tools is inconvenient

Avantages

Everything in one place, patches, mdm, remote, imaging, inventory, software installs. Its a beast of a tool that makes life very easy and paired up with Service Desk Plus and Self Service Plus its even more powerful.

Inconvénients

There is nothing to not like, it ticks all the boxes we need.

Avantages

The simplicity of the Web UI, along with the ability to centrally manage devices, deploy patches, and distribute software in one tool, makes it highly efficient.

Inconvénients

The bandwidth monitoring tool is not integrated in the same same, needs additional software. ( stand corrected)

Avantages

Automation capabilities of the application, from scheduled AD sync, inventory scan, and vulnerability scan to Automated patch testing in the Test & approve, Automated Patch Deployment, and conclusive scheduled reporting to automated tasks.
Endpoint Central features a wide functionality in daily system administration and management. The integral of remote desktop connection, chat, video, audio and text exchange between admin and user has simplified Remote support.

License tracking in the inventory mgt module enables the org to save expenses on underutilized software and helps scale up for the frequently used software

Inconvénients

The Data Loss Prevention module is far-fetched, we cannot manage other mail clients other than Outlook.

Avantages

Automation - Being able to set scans and then walk away and patches will be deployed.
Admin Tools - Helpful when on a remote session.
Configuration - Being able to setup department specific configurations that are time consuming to manually build.
Well built reporting tools.

Inconvénients

SDP integration - would be to import data from Service Desk Pro into the computer details. (Ex. assignment, department etc.)
More granular control over the notification pop ups.

Alternatives envisagées 

Pourquoi choisir ManageEngine Endpoint Central 

Logiciel antérieur 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

The sheer amount of options and features is incredible and data that is collected. When taken into broader perspective, Manage Engine has a lot of applications that are very well done and usefull, endpoint central cloud is one of them.

Inconvénients

What I liked least is that we didnt make the switch to Endpoint central earlier.

Alternatives envisagées 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

This platform offers a wide range of features for managing desktops, laptops, servers, and mobile devices in a centralized way. The ability to automate patch management has significantly reduces administrative overhead and boosts productivity.

Inconvénients

Experience is good as of now , it not a cons or drawback only a suggestion the user interface can feel a bit cluttered at times, especially when navigating through more complex tasks like patch management or device configuration.

Avantages

easy to use, many features, very good pricing model

Inconvénients

no cons for me, i like every thing in this software

Alternatives envisagées 

Pourquoi passer à ManageEngine Endpoint Central

Avantages

This is an all-encompassing Endpoint Management solution that I've used in both my previous and current organizations. It streamlines the management of end-user devices (laptops, desktops, and mobile devices) as well as servers (Windows, Linux, and macOS), significantly boosting team productivity. Key features include Patch Management, Software Deployment, and Remote Administration with Remote Control capabilities. The platform offers a unified dashboard, allowing you to manage everything from a single interface. Additionally, its Mobile Device Management (MDM) functionality is particularly robust, and we prefer it over Microsoft Endpoint Manager for managing mobile devices. The solution is available as either an on-premises package or a cloud-hosted option (across the globe).

Inconvénients

Given its broad range of features and capabilities, there is a learning curve for first-time users. However, ManageEngine offers professional training and certification to help enterprises ensure their staff is well-equipped with the necessary knowledge and skills before using the platform

Avantages

Every aspect of the product and its features are amazing and a one stop solution for all your IT needs to take full control of the endpoints , in case if you have challenges in the new implementation or troubleshooting the issue the support team will always be quick on their feet to resolve it for you.

Inconvénients

As I stated in previous comments it was a savior and one of the best product , no cons noticed so far if i come across will for sure flag it

Avantages

ManageEngine Endpoint Central is a powerful endpoint management solution that can significantly streamline IT operations.
Some of the Pros:-
1. Automation Capabilities
2. Scalability
3. User-Friendly Interface
4. Comprehensive Feature Set

Inconvénients

Some of the Cons:-
1. Difficulties with the initial setup and configuration
2. Performance issues when managing a large number of endpoints
3. Delays in getting quick resolutions

Avantages

Endpoint Central has been a game-changer for our IT management needs. Its unified endpoint management capabilities allow us to seamlessly manage a diverse array of devices across multiple operating systems from a single console. The automation features, particularly for patch management and software deployment, have significantly reduced our manual workload and improved our overall efficiency. The remote-control functionality is incredibly responsive, making troubleshooting a breeze. Endpoint Central has truly enhanced our ability to secure and manage our IT environment, and I can't recommend it highly enough!

Inconvénients

The only downside to me is the Endpoint Central upgrade process. Rather than a simple GUI drag and drop process (and a few clicks), you will need to read a documentation to upgrade. Since the upgrades are not frequent, you tend to forget the process each time.

Avantages

To be able to have all the inventory of all the devices with all the hardware and software details.

Inconvénients

Sometimes it doesn't update properly. It shows that there are some devices when it was last updated a month ago and it was really updated a day ago.

Avantages

Endpoint Central significantly improves our patch management, which is essential for our security. Neglecting this could have severe consequences. Additionally, it allows us to monitor the age of our machines, providing valuable business insights. The remote feature is outstanding. I highly recommend ManageEngine.

I explored various products for software metering, patch management, and asset management, but Endpoint Central offered all these features in one package, making our decision easy.

Inconvénients

Endpoint Central has limited features for macOS and even fewer for Linux, which can be attributed to OS constraints. Enrollment for Mac and Linux is challenging and offers minimal benefits, with no MDM for Linux and limited MDM functionality for macOS. The advertising on the ManageEngine and Endpoint Central websites overpromises, especially regarding multi-OS features, making it very Windows-centric.

Integrating with existing IT infrastructure and third-party applications is complex, requiring additional planning and customization. Performance issues arise with a large number of endpoints. Some features do not work as expected, and outdated instructions lead to extra time spent learning how to use powerful features. The service struggles to recognize new devices and lacks sufficient information about the device owner at the approval stage of a new agent installation. Additionally, email notifications for such events are desired.

Avantages

The main pro is the cost point. You're able to implement a lot of features and control a lot of things for very cheap. If you're a small company and trying to achieve compliancy with NIST 800-171 or anything else, I think this tool is a really amazing starting point.

Inconvénients

In terms of the actual product, there isn't many cons. The biggest con is that interacting with people from support or ManageEngine can be a little weird. Just the other day someone from support called my cell phone for a meeting. I didn't mind it too much, but my phone was at 2%.