Scalefusion

Avantages

1. Customer service and the Mobilock team prompt cooperation.

Guys from Mobilock not only resolve all my questions immediately after asking, but also go the extra mile to develop new features for us, upload things from their side for us within a specific time frame when we are in a rush and need to resolve something immediately. Yukti is handling their CS in the best manner and Amit is always helping out with any extension of the collaboration.

2. Eva notifications
- notifies you LIVE within the dashboard about devices becoming inactive/active/locked/unlocked, which is the coolest feature

3. You can track LIVE if the device is on 3G/WiFi, what is going on on the device, location of device, what version of your apps are they on, all LIVE, without a delay, which is crucial for our business, since we work in fast-paced environment

4. I wont write in here every feature that I find massively valuable, but over all we are using Mobilock for nearly 120 partners right now and we are more than satisfied

Inconvénients

I would really appreciate from Mobilock in the future to expand their "selected devices" to as many as possible so we could do silent updates on our devices as well.

Avantages

All the features offered are extensive across operating systems and devices. The solution itself isn’t too complicated. The dashboard UI is nice. To top it all, the tech support is as good as it can get.

Inconvénients

It’s a UEM solution but doesn’t yet offer IoT device management.

Avantages

It was easy to set-up and install on all of our mobile devices

Inconvénients

Unable to update to new proprietary software from our home office. Unable to locate lost devices using GPS.

Avantages

Mobilock allows us to control the use of tablets in our fleet of vehicles. It secures the tablet against non intended use, stops users installing unwanted apps on the tablet, using the tablet for their own purposes including as a hotspot. There are alerts that inform us if anyone has attempted to breach the tablet security and provides us with a picture of the perpetrator. It also advises us if the SIM has been removed and replaced. Thus preventing the user from putting the SIM in their own device to use our bandwidth for their own purpose. We can also see where the tablet is and compare that to our vehicle GPS tracking software. Many useful features for keeping an eye on whats happening with our tablets.

Inconvénients

As we add further tablet numbers to our fleet we have to use a new licence number. This has the potential to get very fragmented for control purposes as we have tablets being replaced weekly due to damage and having to find which licence key we can use on the new tablet can be time consuming.

Avantages

I like the cost and the functionality once you learn to navigate the system. There are a lot of features that we really like such as white-listing online forms and being able to add links to these on the desktop.

Inconvénients

I don't like that I have to buy licenses in chunks. I would prefer a model that scales with my business. The overall cost is reasonable so it's not a deal-breaker, but I would like to be able to pay "X" per installed device per month and see a 15 day prorate option.(for example if used less than 15 days then 1/2 charge. If used past 15 days then full month charge. Still, not a big deal.

Avantages

The API, which is easy to use, well-documented and can be tested from the dashboard (backoffice) ; and the support which replies my answers within minutes

Inconvénients

Nothing so far. Or maybe the limitation in the number of requests that can be sent per minute ; as for today, I don't appear to have reached the number of requests that can be sent per day . Also, I didn't find yet where I can see my daily use of the API

Avantages

This saves you from having to ensure only your Apps run on remote devices. MobiLock does a very good job of this with lots of other features as well.

Inconvénients

The software has quite a few updates and their licencing model is sometimes difficult to understand. However, there support guys can 'bulk together' your licences are your use them, which is great!

Avantages

Mobilock has helped us to lock down the Android based tablets at our retail shops and improved productivity of the sales staff by minimizing distractions and problems resulting from access to unnecessary websites and apps. It's also good for security to prevent the installation of any unwanted apps. It has a clear and easy to learn GUI with good performance. Support in case of the few problems we encountered has been fast and efficient. The capabilities of the software are also consistently enhanced and expanded.

Inconvénients

Unfortunately it's not possible to publish shortcuts to specific websites without whitelisting them and in turn block access to any websites not specifically whitelisted. Geofencing lacks the ability to apply a geofence to a specific device, only groups, which doesn't make sense in our scenario since we have one device pr location. Both issues are being worked on though and we look forward to have them addressed in a future release soon.

Avantages

We work in healthcare and provide phones in very challenging environments. the software is excellent at controlling what the staff can and cannot do. outstanding customer support

Inconvénients

license structure is a bit messy, workable but messy sometimes. the overall aspect is cost effective, but the discounts in multi-site environments aren't always the best to work through.

Avantages

Ease of use - no need to read a manual. I also love the online chat support which is always instant and incredibly helpful if you need something a bit more obscure. Can't praise these guys enough.

Inconvénients

It only works on Android currently. The pricing is a bit complicated - you have to buy in batches to get lower prices rather than get a single rate, however the licenses don't start until you use them.

Avantages

I have used this software for the past few years and we use it basically to lock down our tablets to be used for our payroll time clock software. It has worked flawlessly and we have it on over 90 tablets and have never had an issue. I would also like to point out that I have reached out to their customer service department only by email but the response time was excellent and all my problems and issues were addressed in a timely matter. I would not hesitate to purchase from them and would recommend their product to anyone looking for a simple method of locking down their tablet environment both personal and business.

Inconvénients

We had an issue early on with the software disappearing from the tablet but in all the time we've had it, we only encountered it twice and we believe it may have been a tablet issue and not the software. For the last several versions, we have not had that issue re-occur.

Avantages

Very useful tool to protect you tablet assets. We use it to simply the user interface and make using the tablet extremely simple and controlled. We really like the ability to update and manage all tablets from the powerful Administrative Interface and be able to monitor all the tablets health and location. We are a small business and found this tool very affordable and very easy to learn. Best features: tablet location, FileDoc, WhiteListed Websites, Battery monitoring, and device profiling.

Inconvénients

We would like a little easier way to brand the device, especially background - it is not easy to see if the background fits right. Would like to see device health monitoring - does the tablet need updates, are apps in need of updates, etc...

Avantages

How intuitive to use it is, how responsive the support service is for problems with my production users.
You can't find a better solution for the money.

Inconvénients

Some features aren't really polished, or don't offer the best solution for the particular problem, e.g. Remotecast. Messaging, and notifications could be handled natively more gracefully.
API features are limited, but they evolve at a good pace.
It would be very impressive to have a better integration with the firmware, so some actions could be remotely triggered without user interaction and without rooting the device or using third party solutions like Samsung KNOX (e.g. installing apps without user confirmation).

Avantages

Easy deployment, streamlined settings, and easy to configure to muliple device groups.

Inconvénients

Nothing has been a problem. Customer service is great!

Avantages

I like the chat support and the continuous updates, patches. The users cannot be able to quit the app and I receive the exiting attempts.

Inconvénients

I think the missing part of the app is the software update pushing from remote and will be really nice to be able to install apps on the devices remotely with the mobilock.

Avantages

The ease of upgrading our proprietary software, tracking devices, the security of the devices, the web based dashboard.

Inconvénients

The variability of installation. I've installed everything exactly the same yet some devices update automatically where others require some sort of intervention. That gets kind of annoying when we are updating devices used in 4 different locations.

Avantages

GPS Tracking (if ever lost or stolen)
Customised Branding
Ability to filter out what apps I want access to
Double security of pin plus administrator access to device.

Inconvénients

Difficult for non administrators to update apps sometimes, but that comes with the functionality of the kiosk software.

Avantages

I like the ease of setup, implementation, and administration. MobiLock Pro is an excellent product, and works perfectly for our trucking company. It does exactly what the developers say it will do, and if I have questions or need assistance, the tech support is superb. I particularly like the ability to manage our tablets while the drivers are out on the road - the ability to change settings, publish apps remotely, assign the tablets to a predefined group, the ease of setup and roll-out, all are outstanding. We have no regrets in selecting MobiPro for our tablet kiosk needs.

Avantages

Best thing is you can customise each one of the or create groups and mange all in one group. It's really useful specially if you have a few hundred devices.

Inconvénients

Sometimes it doesn't update automatically so we have to delete and reinstall or even reset the device.

Avantages

combines several features to manage a large amount of mobile devices. user friendly webbased usage

Inconvénients

Does not support autofill for login data of third party software. mobile devices cannot be setup on the desktop computer

Avantages

Customer Support!! The support team has been one of the best I have worked with over the last several years. The solutions always came very fast!

Avantages

The flexybility and the really easy way to create a profile and to apply it to a whole bulk of smartphones by some few clicks

Avantages

Easy to setup, fast to implement in the beginning, and fast to update configuration changes to the clients.

Inconvénients

On android, it can sometimes be unstable. However, a restart of the tablet or a refresh from the console almost always takes care of the issue.

Avantages

New breathe on traditional MDM softwares. Excellent software with lots of useful functions. Good gps navigation.

Inconvénients

Nothing yet. But i`d like to view some new functions. Such as live of selected devices online or something other.

Avantages

The software is very easy to configure and apply to our tablets. I can also see from the MobiLock dashboard all the important information on all of our active tablets being used.