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description: Avis sur NinjaOne : présentation du système, fonctionnalités et tarifs. Obtenez des démos gratuites et comparez ce logiciel avec d'autres applications.
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title: NinjaOne | Avis, prix et démonstrations - SoftwareAdvice FR
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Breadcrumb: [Accueil](/) > [Logiciels de patchs](/directory/4519/patch-management/software) > [NinjaOne](/software/349671/ninjarmm)

# NinjaOne

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> Simplifiez les complexités de la gestion informatique avec NinjaOne. Nous servons plus de 17 000 équipes informatiques dans le monde et offrons une visibilité, un contrôle et une sécurité inégalés sur tous vos terminaux. Notre plateforme est conçue pour les MSP et les professionnels de l'informatique qui ont besoin d'une suite complète de fonctionnalités, notamment la gestion des terminaux, la gestion des correctifs, la gestion des appareils mobiles, le déploiement de logiciels, l'accès à distance, la documentation et les sauvegardes.&#10;&#10;Les puissantes capacités d'automatisation de NinjaOne simplifient les tâches de routine, ce qui améliore considérablement la productivité et minimise les risques opérationnels. En s'intégrant de manière transparente aux outils informatiques et de sécurité existants, notre plateforme permet à votre environnement informatique de rester agile et sécurisé. Son interface conviviale permet aux équipes de se concentrer sur les objectifs stratégiques de l'entreprise. &#10;&#10;Chez NinjaOne, nous nous engageons à innover sans relâche. Notre plateforme évolue continuellement pour répondre aux exigences de chaque équipe informatique, qu'il s'agisse d'une petite ou d'une grande entreprise. Nos solutions évolutives sont conçues pour s'adapter aux besoins des MSP du marché intermédiaire et des entreprises, garantissant ainsi une gestion informatique efficace et tournée vers l'avenir.&#10;&#10;En plus de ses fonctionnalités de base, NinjaOne fournit des rapports et des analyses approfondies, vous permettant de surveiller et d'optimiser les performances informatiques grâce à une vue d'ensemble de votre environnement. La facilité d'utilisation de la plateforme et ses puissantes capacités d'automatisation en font un choix idéal pour les équipes informatiques qui cherchent à améliorer leur efficacité opérationnelle et leur impact stratégique.&#10;&#10;Transformez votre expérience de gestion informatique, réduisez la complexité et obtenez de meilleurs résultats avec NinjaOne. Notre classement G2 n° 1 en matière de satisfaction de la clientèle est éloquent. Choisissez NinjaOne et constatez la différence dans votre gestion informatique.
> 
> Conclusion : 296 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.7/5** | 296 Avis |
| Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: NinjaOne
- **Pays**: San Francisco, É.-U.
- **Entreprise fondée en**: 2013

## Contexte commercial

- **Type de licence**:  (pendant l'essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, danois, espagnol, français, italien, norvégien, néerlandais, polonais, portugais, russe, suédois
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 210 de plus

##  Fonctionnalités

- API
- Accès et contrôle à distance
- Accès mobile
- Accès sans surveillance
- Accès à distance et surveillance
- Alertes configurables
- Alertes de risque
- Alertes de seuil
- Alertes en temps réel
- Alertes mobiles
- Alertes par e-mail
- Alertes/Notifications
- Alerts/Escalation
- Analyse de la vulnérabilité
- Analyse de machines vituelles
- Analyse de réseau
- Analyse des comportements
- Analyse des tendances
- Analytique
- Annotations

## Intégrations (37 au total)

- Accelo
- Autotask PSA
- Bitdefender GravityZone
- BrightGauge
- Cisco Duo
- Computicate PSA
- ConnectWise PSA
- CrowdStrike
- DeskDay
- Drata
- Gradient
- HaloPSA
- IT Glue
- IT Portal
- Liongard

... et 22 intégrations supplémentaires

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat

## Category

- [Logiciels de patchs](https://www.softwareadvice.fr/directory/4519/patch-management/software)

## Catégories connexes

- [Logiciels de gestion unifiée des terminaux (UEM)](https://www.softwareadvice.fr/directory/4771/unified-endpoint-management-software/software)
- [Logiciels de gestion des appareils mobiles (MDM)](https://www.softwareadvice.fr/directory/4604/mobile-device-management/software)
- [Logiciels de cybersécurité](https://www.softwareadvice.fr/directory/4643/cybersecurity/software)
- [Outils de test de vulnérabilité](https://www.softwareadvice.fr/directory/4286/vulnerability-management/software)
- [Logiciels de sauvegarde serveur](https://www.softwareadvice.fr/directory/4348/server-backup/software)

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5. [Iru](https://www.softwareadvice.fr/software/71745/Iru) — 4.9/5 (490 reviews)

## Avis

### "Smoother and cleaner experience than our previous stack" — 5.0/5

> **Bobby** | *26 mai 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: What I like most about NinjaOne is how clean and easy it is to use compared to the Kaseya stack we moved from. We started using NinjaOne in February 2025, and the overall experience has been much smoother for our team. Remote access, ticket visibility, patching, and endpoint management are all easier to work with day to day. The interface is straightforward, and it does not feel like we have to fight the system just to get basic tasks done. Customer support has also been solid whenever we have needed help.
> 
> **Inconvénients**: There are still a few areas where I think NinjaOne could improve. Some settings and workflows take a little time to get used to, especially when coming from a different stack like Kaseya. There are also a few reporting and automation features that I would like to see become more customizable. Nothing has been a major dealbreaker for us, but there is definitely room for continued improvement as the platform grows.
> 
> Overall, our experience with NinjaOne has been very positive. Since moving over from Kaseya’s stack in February 2025, our team has had a much easier time managing devices, handling remote support, and staying on top of tickets and deployments. The platform feels modern, reliable, and much more user-friendly. It has helped make our support process more efficient, and it gives us better visibility into the endpoints we manage. There was a learning curve during the transition, but once we got comfortable with it, NinjaOne became a much better fit for how we work.

-----

### "Powerful RMM Platform with Excellent Remote Access and Automation Features" — 5.0/5

> **Josh** | *7 juillet 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: : NinjaOne offers great value for money and has become one of the better RMM platforms I've used. We use it primarily for device monitoring and management, and it excels when it comes to remote access for both servers and end-user devices. The platform is easy to navigate, making day-to-day administration straightforward, even for larger environments. Deployment of scripts, automations and configuration changes is simple and can be done silently in the background, which saves a huge amount of time. Alerting is reliable and provides good visibility into issues before users report them. Ticket management is well integrated and helps keep support work organised, while customer support is generally very responsive and helpful when issues do arise. The platform also makes it easy to support clients remotely without needing multiple different tools.
> 
> **Inconvénients**: While NinjaOne is easy to use, some areas can feel a little too simplified and lack the advanced functionality available in some competing RMM platforms. Certain reporting and customisation options could be more powerful, especially for organisations with complex requirements. Ticketing works well for general support but may not be as feature-rich as dedicated PSA solutions. The user interface is clean and easy to learn, but there are occasional areas where finding specific settings or generating detailed reports takes more effort than expected.
> 
> Overall, my experience with NinjaOne has been very positive. It strikes a good balance between functionality and ease of use, making it easy to manage devices, deploy changes and provide remote support from a single platform. The strong remote access tools, automation capabilities, alerting and responsive support make it a reliable solution for day-to-day IT operations. While some advanced features could be improved, it's one of the better RMM products I've worked with and is a platform I would happily continue using.

-----

### "Je recommande vivement" — 5.0/5

> **Will** | *20 mars 2026* | Réseaux informatiques | Taux de recommandation : 9.0/10
> 
> **Avantages**: J'apprécie vraiment la façon dont les systèmes de mouvement à distance de NinjaOne sont configurés
> 
> **Inconvénients**: Il y a quelques éléments que vous pouvez automatiser, mais cela ne fait que compliquer les choses.
> 
> Pour la partie post, j'ai vraiment apprécié ce logiciel de gestion informatique. Il est stable et facile à utiliser. L'équipe l'apprécie. Je l'apprécie.

-----

### "Ninja One - The Answer to MSP Issues" — 5.0/5

> **Bradley** | *2 juin 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: Ninja has changed our business' ability to remotely support our clients with it's speed, reliability and functionalities. Ninja really focuses on the core functions of an RMM tools and has worked with care to perfect the day to day things, and as people in the MSP space know every second counts.&#10;&#10;&#10;On top of this, the account management from \[sensitive content hidden\]&#10; has been superb. She's made sure we have regular check ins on a consistent basis and has gone beyond the scope of an account manager many times by drilling further into our businesses success and offering advice and materials to further the growth of our business.&#10;&#10;&#10;All in all, a fantastic product with fantastic support to go along with it.
> 
> **Inconvénients**: So far, I haven't found anything I dislike about the product majorly. A lot of the areas I may have difficulty with are merely just learning curves on my part.
> 
> Ninja has been the answer to all our problems as an MSP. Originally we went with Atera for our primary RMM software, however we found some certain core fundamental features to be extremely painful (Script running, Remote Access, Patching, reliability etc.) hence the decision to move. In comes Ninja. Ninja nails all the fundamentals perfectly, and then you get onto the more advanced features which are all thoughtful changes with MSP's pains are the forefront of their decisions. Every member of the team I've worked with have been golden too (Special shoutout to \[sensitive content hidden\]&#10; for managing our account\!).

-----

### "Everything you need, nothing you dont, that all works reliably and affordably" — 5.0/5

> **Utilisateur vérifié** | *6 mai 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: NinjaOne makes complex MSP responsibilities much easier to manage, especially with remote monitoring, patching, and backups. Its interface strikes a great balance, powerful and detailed for experienced IT professionals, while still being approachable for newer team members. The platform’s flexible, tiered pricing adds strong value, making it easy to either increase service profitability or pass savings on to clients. Overall it’s a well rounded solution that fits a wide range of IT environments.
> 
> **Inconvénients**: I would like to see more integrations. EDR would be great. Otherwise no complaints and we have had great experiences with Ninja. Any issues we have found or ran into, were all user error or interface confusion. All of which were addressed and many things changed for us by Ninja. The Cons are minor. We are glad that integrations are slow to expand because we know that they are making sure new integrations work flawlessly. Thats a good thing.
> 
> MSPs have a litany of responsibilities in today's online ecosystem. Artificial intelligence, cloud native SaaS, etc. Our scope can is greatly dynamic from not just client to client but within each clients environment. NinjaOne makes many tasks, especially remote management, patching, and backup a snap\! The GUI is granular for experienced IT professionals to appreciate, yet not being so overwhelming that new talent can dive right in to the environment. The value proposition is also excellent. Tiered and a la carte pricing that is perfectly centered, makes it an instant high tier consideration. There is room to either profit from offering services or reduce or eliminate and markup and propose greater value to clients. &#10;&#10;A great tool. Seeing the team over at Ninja be in a constant state of development is also a great sign. With regular feature improvements, additions, there is no looming worry of whether or not this tool is staying at the edge, where it should be.&#10;&#10;Integration with other solutions such as BitDefender Gravity Zone, and some other 3rd party direct integrations are a literal toggle to setup and deploy. &#10;&#10;Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability. &#10;&#10;\#\#\# Proposed Corrections&#10;&#10;1. \*\*“Our scope can is greatly dynamic”\*\* → “Our scope is greatly dynamic”&#10;2. \*\*“within each clients environment”\*\* → “within each client’s environment”&#10;3. \*\*“Tiered and a la carte pricing that is perfectly centered, makes it”\*\* → “Tiered and a la carte pricing that is perfectly centered makes it”&#10;4. \*\*“BitDefender Gravity Zone”\*\* → “Bitdefender GravityZone”&#10;5. \*\*“3rd party”\*\* → “third-party”&#10;6. \*\*“Its simply a great product”\*\* → “It’s simply a great product”&#10;7. \*\*“doesnt”\*\* → “doesn’t”&#10;8. Added a few commas and periods for readability only.&#10;&#10;---&#10;&#10;MSPs have a litany of responsibilities in today’s online ecosystem. Artificial intelligence, cloud native SaaS, etc. Our scope is greatly dynamic, not just client to client, but within each client’s environment. NinjaOne makes many tasks, especially remote management, patching, and backup, a snap\! The GUI is granular for experienced IT professionals to appreciate, yet not so overwhelming that new talent can dive right into the environment.&#10;&#10;The value proposition is also excellent. Tiered and a la carte pricing that is perfectly centered makes it an instant high tier consideration. There is room to either profit from offering services or reduce or eliminate markup and propose greater value to clients.&#10;&#10;A great tool. Seeing the team over at Ninja in a constant state of development is also a great sign. With regular feature improvements and additions, there is no looming worry of whether or not this tool is staying at the edge, where it should be.&#10;&#10;Integration with other solutions such as Bitdefender GravityZone, and some other third-party direct integrations, are a literal toggle to set up and deploy.&#10;&#10;Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability.&#10;&#10;It’s simply a great product that doesn’t get lost in trying to be every single product from every other vendor. It does all the things it does well, which is exactly what is needed for anyone using its features. When everything else breaks, Ninja will still be there to help get it all back up and running.

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## Liens

- [Afficher sur SoftwareAdvice](https://www.softwareadvice.fr/software/349671/ninjarmm)

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