En savoir plus sur Boulevard

Boulevard est une solution de gestion d'entreprise conçue pour aider les salons de coiffure, les spas et les grandes entreprises à rationaliser les processus liés à la planification des rendez-vous, à la réservation, au PDV (point de vente), au reporting, etc. L'application enregistre automatiquement les données des clients et permet aux administrateurs de rechercher des clients spécifiques par lieu, premier ou dernier rendez-vous et origine de la recommandation. Les principales fonctionnalités de Boulevard comprennent des rapports personnalisables, des programmes de fidélité, la segmentation des clients, les promotions, le suivi des commissions et la planification du personnel. Les entreprises peuvent créer une plateforme de réservation automatique en marque blanche avec les logos de leur marque, les catégories de service, les créneaux horaires disponibles et les listes d'attente, entre autres spécifications. De plus, les professionnels peuvent stocker les données de paiement des clients pour un paiement rapide et envoyer des confirmations de rendez-vous par e-mail ou SMS. Boulevard dispose d'une API (Application Programming Interface) qui permet aux grandes entreprises d'intégrer la plateforme à divers systèmes tiers. Le produit est disponible sous forme d'abonnements mensuels et l'assistance est assurée via de la documentation et une FAQ, par messagerie instantanée, par e-mail et à l'aide d'autres outils en ligne.
Boulevard Logiciel - 1
Boulevard Logiciel - 2
Boulevard Logiciel - 3
Boulevard Logiciel - 4
Boulevard Logiciel - 5
Vidéo de Boulevard
Boulevard Logiciel - 1 - aperçu
Boulevard Logiciel - 2 - aperçu
Boulevard Logiciel - 3 - aperçu
Boulevard Logiciel - 4 - aperçu
Boulevard Logiciel - 5 - aperçu

Boulevard - Prix

Boulevard n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de Boulevard est disponible à partir de 176,00 $US/mois.

À partir de :
176,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Non

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Boulevard - Avis

Note globale

4,6
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,5
Fonctionnalités
4,4
Simplicité
4,6
Support client
4,7
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Tous les avis sur Boulevard

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319 avis
James
James
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 23/09/2021

Boulevard elevates our customer experience, giving us a competitive edge

Stellar. Simply put the experience from onboarding, training and ongoing support is fantastic. I hear the horror stories from other Main Street owners using the more established incumbents in the space and I am glad I made the right decision to choose Boulevard!

Avantages

The single unified design, the built in messenger and online booking workflow.
Compared with many established players who patch together different features with different user interface designs, Boulevard has one easy to use design. There is no jarring for the user when they switch features. It is all seamless.
The Messenger has helped reduce telephone time significantly and has about a 90% open rate. It also provides a detailed record or client requests, issues and concerns. With voice calls, notes are not always taken.
The online booking workflow has helped us increase self booking, allowing front desk to refocus time in other areas.

Inconvénients

Boulevard feature development is continuous so I always feel confident that features and improvements will be added. One area that could do with improvement is the Guest Account Management. Ideally guests would like the ability to log in and see their service history and transactions in addition to being about to book. I know though that this is an area receiving some focus now and look forward to seeing improvements in 2022.

Alternatives envisagées 

Booker, Acuity Scheduling, Mindbody et ZENOTI

Pourquoi choisir Boulevard 

The software I inherited was over 10 yrs old on a Windows 7 machine. It was not connected to the internet for management outside the salon and generally the data was not accurate. We needed a cloud based solution and one with built in payments and online booking. I reviewed 6 solutions in depth with demos and by far Boulevard was the best.

Pourquoi passer à Boulevard

No Legacy software. Built from the ground up for the cloud. Plus built in messenger was huge.
Breanne
  • Secteur d'activité : Cosmétiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 06/11/2024

Love Boulevard

Customer service is awesome! Anytime I need help, my problem is solved within minutes.

Avantages

Very intuitive. Makes doing business, easy!

Inconvénients

The professional app was a little cumbersome. But it has gotten a lot better. I still would like to see more capabilities on the app.

Harry
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
5

1,0
Publié le 04/02/2025

Boulevard - its like the mafia, there's no getting out.

My experience with the software was pretty average until I tried to leave the platform. Once you communicate to them you are leaving, they try everything in their power to make switching as hard as possible. From trying to charge you for months and months of a software you are not going to use, to holding your client data hostage.

Avantages

Software is easy to use, and online booking works well.

Inconvénients

Boulevard tries to literally extort you on the way out the door. For me, after having been with the company for a year and half, way past my initial one year contract, they told me my contract had automatically renewed (with not reminders or promts from them asking if I in fact wanted to renew) and that if I wanted to take my data (appointment history, client history, forms and charts) I would have to pay out the remainder of my contract. And their emails are pretty clear, either payout the entire contract even though you no longer plan to use the software, or "work with us to stay". This is simply extorsion put nicely. Plus when you join, you sign a I one year contract, they NEVER tell you that contact will renew automatically and for the same period of time once the year is up.

Alternatives envisagées 

Vagaro

Pourquoi choisir Boulevard 

For the online booking features. We regretted the change almost instantly.

Logiciel antérieur 

Mindbody

Pourquoi passer à Boulevard

Ease of online booking. Seemed easy to use.
Amy
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 09/11/2024

Boulevard PROS and CONS

It has really helped streamline our business and booking process.

Avantages

I love almost everything about boulevard. Appt scheduling, client profiles and the ability to text, the ease of use with the calendar and front desk tabs, reports and product management. All of it

Inconvénients

I wish there was a notification sent to service providers when a client reschedules. I’d love to have a secure link a client can use to input their credit card info. I’d love to be able to invoice through the system. I wish pictures didn’t trash on messages after a certain amount of time. I’d love to be able to choose a default name when several clients share a phone number (mothers and daughters)

Alex
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 06/11/2024

BLVD is the best!

LOVE Blvd. It’s been a game changer for our business when it comes to marketing and client experience.

Avantages

Very user friendly and love the marketing options to reach out to clients!

Inconvénients

The differences between the app and desktop sight. Would love to be able to text clients from the app and see ALL appointments and client details from the app.

Barry
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5,0
Publié le 13/11/2024

Good and getting better.

This software has integrated nicely with our spa business. Most every feature we were looking for and a big improvement over what we were using previously. Booking is easy to understand and navigate and our clients seem to like the reminders and other interactions with Boulevard.

Avantages

Once you are familiar with the system, it's quite easy to use. Intuitive in a lot of ways and our staff appreciate that as well as the consistent updates.

Inconvénients

I do find that some of the support center info is either dated or incorrect when trying to troubleshoot an issue or question. Sometimes the info for a specific issue is hard to find or in the midst of other articles that don't seem to be related at all.

Jo
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 09/11/2024

Booking made easy

5 stars all across the board! highly recommend

Avantages

BLVD in my opinion is extremely client and staff friendly. Easy to navigate, great features and extremely great support when needed!

Inconvénients

For management, the app is not useful. I like to access reports and whatnot but the app does not allow that

Alternatives envisagées 

Meevo

Pourquoi choisir Boulevard 

it did not offer enough features and was not user friendly for the clients

Logiciel antérieur 

Booker

Pourquoi passer à Boulevard

It was not compatible with the previous system and we would have lost all of our client information OR had to manually enter it in
Stacey
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 10/11/2024

Review of Blvd

Excellent. Open to suggestions for improvements, excellent help chat feature

Avantages

Help and support is available when I need it; they have thought of so many things in ways that other programs don't

Inconvénients

Loyalty rewards aren't well developed -need to be able to offer tiers of gifts for points not dollar only; unable to use inventory for units of botox effeciently

Alternatives envisagées 

Jane, Vagaro et Acuity Scheduling

Pourquoi choisir Boulevard 

Features of square are very limited and not industry specific

Pourquoi passer à Boulevard

industry specific features and so many more details
Alyssa
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 07/11/2024

BLVD Review

Avantages

Easy booking, easy to make changes to services/products, online client profile/booking, client texting, marketing

Inconvénients

Reporting accuracy, no client texting on professional app, difficulty using on mobile devices

Tanya
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 07/11/2024

So happy we switched from Aesthetic Record to BLVD!

We are very happy with all of the features, including charting, marketing, patient loyalty, memberships, and boosting our Google reviews!

Avantages

Best Aesthetic Software I have worked with so far!

Inconvénients

Still not perfect, but do love they make updates on a regular basis and listen to the feedback of medical providers for future improvements

Jess
  • Secteur d'activité : Cosmétiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 02/08/2023

Easy Switch but missing a few details for the high price tag

Boulevard is user friendly. for the high price tag i had expected a few more features it seems like a relatively new software as they say theyre working on a lot of features alot. you cant invoice clients, or clients cant see any credit on their account or use it to pay the deposit.

Avantages

The transfer from zenoti was easy. they were very helpful everything transfered over fine except one package and our rep went through and manually switched it themselves.

Inconvénients

The deposit feature is all or nothing. Clients that already have account credit or vouchers (packages) are still required to pay deposit and its a bit annoying for them and use to figure out how to refund. it seems like alot of cc fees for money i cant keep.

Kinsey
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 31/05/2024

User friendly service

Avantages

I like how fast and efficient Boulevard is. I use Boulevard every day to book appointments, process sales and so much more. Boulevard really does it all. What i like most about it is how easy it is to use and how responsive their customer service is if you have any questions that need to be resolved. Boulevard is customizable to use for your business. I find it easy to keep track of appointments, and clients find it easy as well, since boulevard can send them confirmation email and texts. Overall, I find Boulevard to be such a helpful resource to the business i work at.

Inconvénients

I dont have many critiques for Boulevard, my only critique would be for the Boulevard app interface, it does not have all the same options that the website does.

Mira
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
4

5,0
Publié le 23/05/2024

Boulevard Scheduling Feauture

Avantages

The automated way of sending out notifications that saves us a lot of time, the customization of the reports

Inconvénients

The commission tier of the employees is not synchronized

Ashley
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 09/11/2024

Love Boulevard!!! Easy to learn and use!

Great overall experience with navigating

Avantages

The ease of use for the client to book their appointments is amazing! And I love texting my clients directly from the app!

Inconvénients

No way to get client card for cancelling

Jackie
  • Secteur d'activité : Cosmétiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
4

5,0
Publié le 23/05/2024

Great for spas

Avantages

The simplicity/quickness to book clients out 2,4,6 weeks with the quick rebook option at checkout, the visibility of calendars, the check in process

Inconvénients

Wish the texts could stay open as you’re looking for dates/other things within Boulevard instead of having to go back and retype a reply

Larissa
  • Secteur d'activité : Cosmétiques
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

5,0
Publié le 13/06/2024

Boulevard review

I like it, I think it’s pretty easy to use and functional

Avantages

That it pulls up the appointment times with ease

Inconvénients

That it resets every time I have to switch between stores

Enya
  • Secteur d'activité : Cosmétiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 06/11/2024

The BEST platform for spas

Easy to learn, fun to customize. After using very complicated systems this was super easy to learn.

Avantages

It is user friendly, customizable and constantly evolving to fit the needs of clients. I’ve submitted requests that have been solved and it was so easy to teach and learn.

Inconvénients

I genuinely do not have anything bad to say. Going back to Mindbody for another job was a headache.

Twyla
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4,0
Publié le 07/07/2023

Always Improving!

Overall the experience was great from set up to launch, the most critical of functions we need as a studio work in our favor

Avantages

I love the ease of customization, especially since we utilize the software for both retail AND services. Additionally the fact that the price is steady regardless of the number of users is helpful for growing businesses. My favorite thing is the customer service, we've had barely any issues since we began using Boulevard, but the couple times they didn't beat us to the punch notifying us of issues, we had answers within MINUTES of reaching out.

Inconvénients

The professional app needs a lot of work in my opinion. The lack of ability to take payments in the mobile app creates problems when we are trying to do purchases or enter appointments and aren't near a computer, and scheduling the appointments can be a chore, if there was a way to utilize the app so we have the same options to see and select the best times/all times for appointments and choose times that way would create a lot of ease for all users.

Dorcas
  • Secteur d'activité : Cosmétiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 09/11/2024

Helpful and easy app

I love it, easy to navigate and find what your looking for.

Avantages

It’s easy to navigate and easy to understand.

Inconvénients

Honestly Nothing in particular did I dislike about the app

Makayla
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 28/06/2023

Boulevard is AWESOME

Avantages

My favorite thing about Boulevard is how easily accessible it is for staff and clients. It’s super simple to navigate and very convenient.

Inconvénients

I don’t like how we can’t clock in on the app.

Chrystina
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 13/07/2023

Growing affection for this softare

I'm still not convinced of the price, but as we grow and increase our number of service providers I may change my mind.

Avantages

The client experience has been very positive. Online booking a breeze and the ability to customize individual client's booking requirements is a god send. I can truly maximize my books when I can reduce appointments down to 5 min increments with out having manually squeeze in appointments and have a mess of a calendar.

Inconvénients

The marketing feature is still pretty basic. I wish there were some features more similar to flodesk and zapier with out having to add the extra software charge on top of an already pretty pricey scheduling software. Integrations with canva would be fantastic.

Mary
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 11/07/2023

Boulevard

100% happy with software

Avantages

easy to book appointments, POS, many useful reports, great customer support

Inconvénients

down side to customer support is that texting is only option

Jacqueline
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4,0
Publié le 20/06/2023

Blvd

Overall it has been good. It is relatively easy to use and I like the ability to customize to our needs

Avantages

Easy of scheduling, texting, being able to book a resource

Inconvénients

Reports could use some work. I also wish we could search a transaction by the service provider

Alternatives envisagées 

Booker

Pourquoi choisir Boulevard 

More customization

Pourquoi passer à Boulevard

Texting, customization, price
Sierra
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

4,0
Publié le 20/06/2023

Loving it so far!

Overall it has been very easy and any issues have been quickly resolved with the help of the support team

Avantages

Extremely user friendly and simple. I love how easy the platform is to navigate around

Inconvénients

Because it is new, there are some features I wish were present that I have suggested in the suggestion box. Such as assigning service providers to a room, merging two pre-existing appointments, etc

Piotr
  • Secteur d'activité : Construction de matériel ferroviaire
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

4,0
Publié le 30/05/2023

Boulevard

In my overall experience with Boulevard, I found it to be a powerful and feature-rich salon management platform. The range of tools and functionalities provided comprehensive support for various aspects of salon operations, helping to streamline processes and improve customer experience. With careful consideration of the pricing structure, Boulevard has the potential to be an excellent choice for salons seeking a holistic and efficient management solution.

Avantages

One of the aspects I liked most about Boulevard was its comprehensive suite of salon management tools. From appointment scheduling to client management and POS functionality, Boulevard provided an all-in-one solution for running a salon business efficiently. The user-friendly interface and intuitive design made it easy to navigate and utilize the various features.

Inconvénients

One aspect that I found less favorable about Boulevard was the pricing structure, which might be prohibitive for small or independent salons. While the platform offers robust features, the cost could be a barrier for businesses operating on a tight budget. Providing more flexible pricing options or scaled-down packages could make it more accessible to a wider range of salon owners.

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