Boulevard

Avantages

Boulevard software is very user friendly, easy to use & convenient! It has reduced the duration of front desk trainig. It has also made the managers that are behind the chair, have a very enjoyable experience. I

Inconvénients

Some of the items that seem like they should be easy to customize, are in face a little more. It makes sense when you realize that the interface is for all users and not just your specific location (s).

Alternatives envisagées 

Pourquoi choisir Boulevard 

Logiciel antérieur 

Avantages

The reporting is detailed and easy to navigate. We switched from a small business software to BLVD which is salon/spa specific and it was a very smooth transition. The customer service is great as they have always helped immediately with any challenges and questions we have had.

Inconvénients

We have several service providers who belong to multiple departments (ie nails & skin) and being able to select which services they provide on a daily basis based on room/station availability would be so helpful. It would give us better utilization of stations because the resource feature isn’t reliable. Resources default and overbook without warning when scheduling in house.

Alternatives envisagées 

Pourquoi choisir Boulevard 

Logiciel antérieur 

Pourquoi passer à Boulevard

Avantages

It is generally easy to learn out of the box, however there is definitely learning involved.

Inconvénients

The POS system is a joke and they force you to utilize them as a Merchant Processesor. Their rates are competitive with other premier solutions like Square, but they literally give you a $0.50 magnetic card swiper from China to process the payments. The alternative is to buy a glorified card reader for $150 (literally a block that is a glorified magnetic card swiper) that interfaces with your iPad through Bluetooth. If you have every used Bluetooth technology on your phone, you know how horribly unreliable that it can be. If the device times out when you're taking payment, be prepared to ask your clients to wait while you spend 5-10 minutes making sure that the devices are back on line. The

Alternatives envisagées 

Pourquoi choisir Boulevard 

Logiciel antérieur 

Pourquoi passer à Boulevard

Avantages

I like how fast and efficient Boulevard is. I use Boulevard every day to book appointments, process sales and so much more. Boulevard really does it all. What i like most about it is how easy it is to use and how responsive their customer service is if you have any questions that need to be resolved. Boulevard is customizable to use for your business. I find it easy to keep track of appointments, and clients find it easy as well, since boulevard can send them confirmation email and texts. Overall, I find Boulevard to be such a helpful resource to the business i work at.

Inconvénients

I dont have many critiques for Boulevard, my only critique would be for the Boulevard app interface, it does not have all the same options that the website does.

Avantages

Amazing onboarding team! The data migration was fast and painless. We had training videos and one on one sessions to learn the platform and when it was launch day, customer service and help chat provided help real time. Now we have all new employees watch the training videos when onboarding and they are big fans of the help chat.We also love the online booking system and waitlist. We can easily fill gaps in our schedule with the waitlist featureThe software is modern, functional, and user friendly.

Inconvénients

The client is unable to modify or view their upcoming reservations without contacting the business. This can lead to duplicate bookings. Also, there is no feature with credit card processing to add a credit card fee per transaction.