En savoir plus sur Boulevard











Boulevard - Prix
Boulevard n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de Boulevard est disponible à partir de 176,00 $US/mois.
Produits similaires à Boulevard
Boulevard - Avis
Évaluation des fonctionnalités
Tous les avis sur Boulevard

- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Boulevard elevates our customer experience, giving us a competitive edge
Stellar. Simply put the experience from onboarding, training and ongoing support is fantastic. I hear the horror stories from other Main Street owners using the more established incumbents in the space and I am glad I made the right decision to choose Boulevard!
Avantages
The single unified design, the built in messenger and online booking workflow.
Compared with many established players who patch together different features with different user interface designs, Boulevard has one easy to use design. There is no jarring for the user when they switch features. It is all seamless.
The Messenger has helped reduce telephone time significantly and has about a 90% open rate. It also provides a detailed record or client requests, issues and concerns. With voice calls, notes are not always taken.
The online booking workflow has helped us increase self booking, allowing front desk to refocus time in other areas.
Inconvénients
Boulevard feature development is continuous so I always feel confident that features and improvements will be added. One area that could do with improvement is the Guest Account Management. Ideally guests would like the ability to log in and see their service history and transactions in addition to being about to book. I know though that this is an area receiving some focus now and look forward to seeing improvements in 2022.
Pourquoi choisir Boulevard
The software I inherited was over 10 yrs old on a Windows 7 machine. It was not connected to the internet for management outside the salon and generally the data was not accurate. We needed a cloud based solution and one with built in payments and online booking. I reviewed 6 solutions in depth with demos and by far Boulevard was the best.Pourquoi passer à Boulevard
No Legacy software. Built from the ground up for the cloud. Plus built in messenger was huge.- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Love Boulevard
Customer service is awesome! Anytime I need help, my problem is solved within minutes.
Avantages
Very intuitive. Makes doing business, easy!
Inconvénients
The professional app was a little cumbersome. But it has gotten a lot better. I still would like to see more capabilities on the app.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Boulevard - its like the mafia, there's no getting out.
My experience with the software was pretty average until I tried to leave the platform. Once you communicate to them you are leaving, they try everything in their power to make switching as hard as possible. From trying to charge you for months and months of a software you are not going to use, to holding your client data hostage.
Avantages
Software is easy to use, and online booking works well.
Inconvénients
Boulevard tries to literally extort you on the way out the door. For me, after having been with the company for a year and half, way past my initial one year contract, they told me my contract had automatically renewed (with not reminders or promts from them asking if I in fact wanted to renew) and that if I wanted to take my data (appointment history, client history, forms and charts) I would have to pay out the remainder of my contract. And their emails are pretty clear, either payout the entire contract even though you no longer plan to use the software, or "work with us to stay". This is simply extorsion put nicely. Plus when you join, you sign a I one year contract, they NEVER tell you that contact will renew automatically and for the same period of time once the year is up.
Alternatives envisagées
VagaroPourquoi choisir Boulevard
For the online booking features. We regretted the change almost instantly.Logiciel antérieur
MindbodyPourquoi passer à Boulevard
Ease of online booking. Seemed easy to use.- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Boulevard PROS and CONS
It has really helped streamline our business and booking process.
Avantages
I love almost everything about boulevard. Appt scheduling, client profiles and the ability to text, the ease of use with the calendar and front desk tabs, reports and product management. All of it
Inconvénients
I wish there was a notification sent to service providers when a client reschedules. I’d love to have a secure link a client can use to input their credit card info. I’d love to be able to invoice through the system. I wish pictures didn’t trash on messages after a certain amount of time. I’d love to be able to choose a default name when several clients share a phone number (mothers and daughters)
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
BLVD is the best!
LOVE Blvd. It’s been a game changer for our business when it comes to marketing and client experience.
Avantages
Very user friendly and love the marketing options to reach out to clients!
Inconvénients
The differences between the app and desktop sight. Would love to be able to text clients from the app and see ALL appointments and client details from the app.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Good and getting better.
This software has integrated nicely with our spa business. Most every feature we were looking for and a big improvement over what we were using previously. Booking is easy to understand and navigate and our clients seem to like the reminders and other interactions with Boulevard.
Avantages
Once you are familiar with the system, it's quite easy to use. Intuitive in a lot of ways and our staff appreciate that as well as the consistent updates.
Inconvénients
I do find that some of the support center info is either dated or incorrect when trying to troubleshoot an issue or question. Sometimes the info for a specific issue is hard to find or in the midst of other articles that don't seem to be related at all.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Booking made easy
5 stars all across the board! highly recommend
Avantages
BLVD in my opinion is extremely client and staff friendly. Easy to navigate, great features and extremely great support when needed!
Inconvénients
For management, the app is not useful. I like to access reports and whatnot but the app does not allow that
Alternatives envisagées
MeevoPourquoi choisir Boulevard
it did not offer enough features and was not user friendly for the clientsLogiciel antérieur
BookerPourquoi passer à Boulevard
It was not compatible with the previous system and we would have lost all of our client information OR had to manually enter it in- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Review of Blvd
Excellent. Open to suggestions for improvements, excellent help chat feature
Avantages
Help and support is available when I need it; they have thought of so many things in ways that other programs don't
Inconvénients
Loyalty rewards aren't well developed -need to be able to offer tiers of gifts for points not dollar only; unable to use inventory for units of botox effeciently
Pourquoi choisir Boulevard
Features of square are very limited and not industry specificPourquoi passer à Boulevard
industry specific features and so many more details- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
BLVD Review
Avantages
Easy booking, easy to make changes to services/products, online client profile/booking, client texting, marketing
Inconvénients
Reporting accuracy, no client texting on professional app, difficulty using on mobile devices
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
So happy we switched from Aesthetic Record to BLVD!
We are very happy with all of the features, including charting, marketing, patient loyalty, memberships, and boosting our Google reviews!
Avantages
Best Aesthetic Software I have worked with so far!
Inconvénients
Still not perfect, but do love they make updates on a regular basis and listen to the feedback of medical providers for future improvements
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Easy Switch but missing a few details for the high price tag
Boulevard is user friendly. for the high price tag i had expected a few more features it seems like a relatively new software as they say theyre working on a lot of features alot. you cant invoice clients, or clients cant see any credit on their account or use it to pay the deposit.
Avantages
The transfer from zenoti was easy. they were very helpful everything transfered over fine except one package and our rep went through and manually switched it themselves.
Inconvénients
The deposit feature is all or nothing. Clients that already have account credit or vouchers (packages) are still required to pay deposit and its a bit annoying for them and use to figure out how to refund. it seems like alot of cc fees for money i cant keep.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
User friendly service
Avantages
I like how fast and efficient Boulevard is. I use Boulevard every day to book appointments, process sales and so much more. Boulevard really does it all. What i like most about it is how easy it is to use and how responsive their customer service is if you have any questions that need to be resolved. Boulevard is customizable to use for your business. I find it easy to keep track of appointments, and clients find it easy as well, since boulevard can send them confirmation email and texts. Overall, I find Boulevard to be such a helpful resource to the business i work at.
Inconvénients
I dont have many critiques for Boulevard, my only critique would be for the Boulevard app interface, it does not have all the same options that the website does.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Boulevard Scheduling Feauture
Avantages
The automated way of sending out notifications that saves us a lot of time, the customization of the reports
Inconvénients
The commission tier of the employees is not synchronized
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Love Boulevard!!! Easy to learn and use!
Great overall experience with navigating
Avantages
The ease of use for the client to book their appointments is amazing! And I love texting my clients directly from the app!
Inconvénients
No way to get client card for cancelling
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Great for spas
Avantages
The simplicity/quickness to book clients out 2,4,6 weeks with the quick rebook option at checkout, the visibility of calendars, the check in process
Inconvénients
Wish the texts could stay open as you’re looking for dates/other things within Boulevard instead of having to go back and retype a reply
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Boulevard review
I like it, I think it’s pretty easy to use and functional
Avantages
That it pulls up the appointment times with ease
Inconvénients
That it resets every time I have to switch between stores
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
The BEST platform for spas
Easy to learn, fun to customize. After using very complicated systems this was super easy to learn.
Avantages
It is user friendly, customizable and constantly evolving to fit the needs of clients. I’ve submitted requests that have been solved and it was so easy to teach and learn.
Inconvénients
I genuinely do not have anything bad to say. Going back to Mindbody for another job was a headache.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Always Improving!
Overall the experience was great from set up to launch, the most critical of functions we need as a studio work in our favor
Avantages
I love the ease of customization, especially since we utilize the software for both retail AND services. Additionally the fact that the price is steady regardless of the number of users is helpful for growing businesses. My favorite thing is the customer service, we've had barely any issues since we began using Boulevard, but the couple times they didn't beat us to the punch notifying us of issues, we had answers within MINUTES of reaching out.
Inconvénients
The professional app needs a lot of work in my opinion. The lack of ability to take payments in the mobile app creates problems when we are trying to do purchases or enter appointments and aren't near a computer, and scheduling the appointments can be a chore, if there was a way to utilize the app so we have the same options to see and select the best times/all times for appointments and choose times that way would create a lot of ease for all users.
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Helpful and easy app
I love it, easy to navigate and find what your looking for.
Avantages
It’s easy to navigate and easy to understand.
Inconvénients
Honestly Nothing in particular did I dislike about the app
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Boulevard is AWESOME
Avantages
My favorite thing about Boulevard is how easily accessible it is for staff and clients. It’s super simple to navigate and very convenient.
Inconvénients
I don’t like how we can’t clock in on the app.
- Secteur d'activité : Événementiel
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Growing affection for this softare
I'm still not convinced of the price, but as we grow and increase our number of service providers I may change my mind.
Avantages
The client experience has been very positive. Online booking a breeze and the ability to customize individual client's booking requirements is a god send. I can truly maximize my books when I can reduce appointments down to 5 min increments with out having manually squeeze in appointments and have a mess of a calendar.
Inconvénients
The marketing feature is still pretty basic. I wish there were some features more similar to flodesk and zapier with out having to add the extra software charge on top of an already pretty pricey scheduling software. Integrations with canva would be fantastic.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Boulevard
100% happy with software
Avantages
easy to book appointments, POS, many useful reports, great customer support
Inconvénients
down side to customer support is that texting is only option
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Blvd
Overall it has been good. It is relatively easy to use and I like the ability to customize to our needs
Avantages
Easy of scheduling, texting, being able to book a resource
Inconvénients
Reports could use some work. I also wish we could search a transaction by the service provider
Alternatives envisagées
BookerPourquoi choisir Boulevard
More customizationPourquoi passer à Boulevard
Texting, customization, price- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Loving it so far!
Overall it has been very easy and any issues have been quickly resolved with the help of the support team
Avantages
Extremely user friendly and simple. I love how easy the platform is to navigate around
Inconvénients
Because it is new, there are some features I wish were present that I have suggested in the suggestion box. Such as assigning service providers to a room, merging two pre-existing appointments, etc
- Secteur d'activité : Construction de matériel ferroviaire
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Boulevard
In my overall experience with Boulevard, I found it to be a powerful and feature-rich salon management platform. The range of tools and functionalities provided comprehensive support for various aspects of salon operations, helping to streamline processes and improve customer experience. With careful consideration of the pricing structure, Boulevard has the potential to be an excellent choice for salons seeking a holistic and efficient management solution.
Avantages
One of the aspects I liked most about Boulevard was its comprehensive suite of salon management tools. From appointment scheduling to client management and POS functionality, Boulevard provided an all-in-one solution for running a salon business efficiently. The user-friendly interface and intuitive design made it easy to navigate and utilize the various features.
Inconvénients
One aspect that I found less favorable about Boulevard was the pricing structure, which might be prohibitive for small or independent salons. While the platform offers robust features, the cost could be a barrier for businesses operating on a tight budget. Providing more flexible pricing options or scaled-down packages could make it more accessible to a wider range of salon owners.