Meevo

Avantages

Produit que j'ai attendu un mois et que l'on peut trouver dans n'importe quelle enseigne de bazard 10 fois moins cher

Inconvénients

Coût très élevé par rapport au marché sur le même produit
Livraison très lente

Avantages

The ease of use and security of the software

Inconvénients

Nothing at all, we have had no issues with the software

Avantages

I’m absolutely thrilled with this EMR software! From the very beginning, the setup process was a breeze. Now that I'm using it daily, everything runs like clockwork, and it’s comforting to know I can always rely on my Customer Success Manager, tech support, or even the wonderful Facebook community for any help I might need.

What I really appreciate is how much the company listens to its users. The regular updates show they truly care about making the software better for us. They’re always evolving and adapting it to suit different business needs. I run two different beauty businesses, and being able to manage both effortlessly on one platform has been a total game-changer.

This software is incredibly versatile—it works for all kinds of businesses and stands out because it can adapt to each one’s specific needs. I couldn’t have asked for a better EMR. It’s exceeded my expectations in every way!

Inconvénients

I genuinely don’t have any cons with the platform. Any features I’ve suggested or would like to see are either already in development or being seriously considered for future updates, which speaks volumes about how responsive and attentive the company is to user feedback. They truly listen to what their customers need and consistently work to improve the experience. The platform already delivers everything I need, and I know that it will only get better with the upcoming updates. My experience has been overwhelmingly positive, and at this point, nothing stands out as a downside. It's refreshing to know that even if I have any future requests or ideas, they are likely to be addressed in due time.

Avantages

It's a simple system. It's straightforward.

Inconvénients

The interface could be updated and modern.

Avantages

Lots of data lots of reports to run for financials

Inconvénients

Very complicated and expensive hard to train staff

Avantages

Meevo is easy to use, very intuitive, and has great customer service. The training modules are helpful when we onboard new employees. Schedule is simple to navigate and understand. The ability to set up different security options for a variety of employees is unique and helps us to allow everyone to have access to only the information that is needed to do their jobs. The integration to MeevoPay was easy and seamless.

Inconvénients

Although there are many, many reports to use, I find that sometimes I have to run 2 or 3 and manually combine them to generate the information that I need. Also, limiting reports to a one year period of time, is a hinderance when trying to gather some valuable information. It would be great if my timeframe could be expanded beyond a 12 month period of time. Also, in security settings (which is a great feature), it is difficult to navigate, and sometimes doesn't work properly (ie, I hide a feature, but employees in that group do not have it hidden, as in hiding actual punch in / punch outs).

Avantages

The program makes sense, easy to navigate

Inconvénients

The price seems a little high , I would like to pay a one time fee to own the software instead of monthly payment.

Avantages

Meevo checks all the boxes for client management, staff management, inventory, marketing, online booking, egift cards as well as amazing reporting capabilities to track everything from payroll to metrics. It's a no-brainer for any savvy business owner in the Salon/Spa, Massage business.

Inconvénients

The interfaces with external vendors don't always work seamlessly. For example, we use Salon Clouds for our SOAP notes and duplicate client management requires a bit of extra work on our end.

Avantages

MEEVO is user friendly and the scheduling software is far superior to what we transitioned from. The reports cover all aspects of the business.

Inconvénients

Even though there are a few resources to reference, I don't always find it easy to find the specific answers I'm looking for. There are so many components to the software and I don't think the training was detailed enough to adequtely cover everything.

Avantages

Functionality of the internal booking process

Inconvénients

The integration of 3rd party options. Egift is not a very user friendly system. It has a very confusing interface and at times will not work for guests using Safari as a browser.

Avantages

Meevo is a step up. It give us so many more options and easy to use and train on it.

Inconvénients

The colors are dark compared to the orginal that were light.

Avantages

It comes with YEXT listing. The SEO features were pretty nice aswell.

Inconvénients

For non technical people it doesn’t have the best UI.

Alternatives envisagées 

Pourquoi passer à Meevo

Avantages

It is high functioning and we love that MEEVO keeps updating with new efficient features that are essential. I love that they take customers feedback and requests and actually implements them. We have a large 50 employee salon company so it's important that it works quickly because we're very fast paced. Also, anytime we do call MEEVO for questions they usually answer quickly and assist.

Inconvénients

It would be nice to be able to mark an appt a NO SHOW but then have the choice to delete it, so we can run a report and look how many no shows we've had, but not keep the "unchecked out" appt in the books so we can open it up and book in other guests if we had the opportunity. Also, we've had HUGE problem with inventory because we've marked thousands of dollars of inventory discontinued or deleted it without "zeroing" it out first in inventory count. Then we found out it messed up our inventory reports for our accountant and had to undelete $50k + worth of inventory to zero them out first. If we hit discontinued on a product, a pop up question like "would you like us to zero out this inventory for you?" would be GREAT!

Avantages

The confirmation manager and automated wait list are awesome. We also love the integrated docs and forms.

Inconvénients

Inability to see statistics based on pay period instead of week

Avantages

Covers all the bases for running an appointment based business. Training and set up are well done. Support is great. Meevo continues to improve itself. We have two businesses in one location and it keeps track of clients and appointments very well.

Inconvénients

I don't have anything at this point. Meevo addresses concerns very well.

Avantages

The ease of use and functionality of the software are critical for a salon buisness. Meevo is my favorite system implemented at our salon/spa.

Inconvénients

The back button logs you out and not having an app

Avantages

Support is on key and so knowledgeable, patient and solution oriented.

Inconvénients

There really is nothing that I can list at the moment.

Avantages

We love Meevo because of the ease of use. I feel like the company is consistently finding new ways to make what is already a great software to use better. The ease of use for everyone from management to our employees makes it a really great product over all other softwares for our spa. There is so much within Meevo that you can do that it could be overwhelming for a new user, but with patience and time, a new user will find that it is a really beneficial software to use for everything from scheduling, inventory & overall spa management.

Inconvénients

I feel like when we find things that limit us within the software, the company comes out with updates that remedy this. I love how the company is constantly listening to its users concerns and looking for new ways to improve.

Avantages

Training videos, team support, ease of use

Inconvénients

Docs and forms are not the easiest to maneuver and create with Meevo support

Avantages

Online bookings are able to see from your phone

Inconvénients

Too many steps to get anywhere, from fonts to get to your day it’s too much

Avantages

We love how clients get notifications on appointments. You can add on a booking feature that they can book online also. The reports are amazing and user friendly.

Inconvénients

There is so much Meevo can do. With that there are so many different ways to get to the same end result.

Avantages

It’s easy to schedule clients.and move them around. As well as ring them up

Inconvénients

Trying to use it as a time clock.we had to some times double clock in

Avantages

As previously mentioned, Meevo is such a user friendly application. When the days are busy and there's a lot going on- it's nice to have a system that works with you and helps make the day go a little smoother. We also REALLY appreciate the customer support when it's needed; Someone always answers the phone or will follow up with a call back.

Inconvénients

This is such a minor thing, but we do wish there was a 'Last client used' option. This would be helpful for rebooking, printing reports, etc.

Avantages

Love that it is almost an "all in one" "one stop shop" platform for all of my business needs. Customer service is the absolute best!

Inconvénients

I dislike not having options for integrated payment processing.

Avantages

I love this system because i am a little older and its very easy to use this system

Inconvénients

I just with there was more ways to keep track of the students rebooks, retail sales, no shows, referrals