--- description: Avis sur Vagaro : présentation du système, fonctionnalités et tarifs. Obtenez des démos gratuites et comparez ce logiciel avec d'autres applications. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Vagaro | Avis, prix et démonstrations - SoftwareAdvice FR --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de stocks](/directory/4490/inventory-management/software) > [Vagaro](/software/88220/vagaro) # Vagaro Canonical: https://www.softwareadvice.fr/software/88220/vagaro Page : 1/147\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/88220/vagaro?page=2) > Vagaro est une solution cloud de gestion d'entreprise de salon, de spa et de fitness qui permet aux professionnels de prendre des rendez-vous et de gérer divers rôles dans les établissements. Découvrez une solution intégrée qui vous permet de gérer la comptabilité, la paie, les bases de données client et l'inventaire, tout en bénéficiant de l'envoi de notifications par SMS et e-mail aux clients ainsi que de l'e-mail marketing. Les utilisateurs peuvent répertorier les créneaux de rendez-vous disponibles pour que les clients puissent ensuite consulter les salons à proximité et prendre rendez-vous via l'application ou le site web de Vagaro. VagaroPro, l'application professionnelle, est disponible pour les smartphones Android et iOS. Les utilisateurs peuvent créer des pages web promotionnelles personnalisables pour présenter les événements à venir et offres spéciales via le site web de Vagaro ou communiquer avec leurs clients via les plateformes de réseaux sociaux et de messagerie. Les clients peuvent également créer des profils personnalisés qui contiennent leurs coordonnées, l'historique des réservations et les retours d'opinion. Les utilisateurs peuvent conserver des enregistrements de leurs historiques de service client et générer des rapports personnalisables comprenant des graphiques et des diagrammes pour suivre les performances de l'entreprise, la fidélisation des clients, etc. > > Conclusion : 3648 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 3648 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Vagaro - **Entreprise fondée en**: 2009 ## Contexte commercial - **Prix à partir de**: 23,99 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Royaume-Uni, États-Unis ## Fonctionnalités - API - Accès mobile - Alertes mobiles - Alertes/Notifications - Application mobile - Application mobile pour clients - Auto-Save - Automated Text Generation - Automatisation du marketing - Autorisations basées sur les rôles - Barcode/Ticket Scanning - Base de données de clients - Base de données de clients - Base de données de contacts - Base de données de membres - Base de données des employés - Booking Management - Boutique en ligne - CRM - Calendrier des événements ## Intégrations (10 au total) - Google Calendar - Gusto - Instagram - Meta for Business - Microsoft Excel - Microsoft Outlook - QuickBooks Online - WordPress - Xero - Zoom Workplace ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion de stocks](https://www.softwareadvice.fr/directory/4490/inventory-management/software) ## Catégories connexes - [Logiciels de gestion de stocks](https://www.softwareadvice.fr/directory/4490/inventory-management/software) - [Logiciels de paie](https://www.softwareadvice.fr/directory/318/payroll-software/software) - [Logiciels de caisse](https://www.softwareadvice.fr/directory/210/web-based-point-of-sale-software/software) - [Logiciels de paie pour PME](https://www.softwareadvice.fr/directory/1638/small-business-payroll/software) - [Logiciels d'écriture assistée par IA](https://www.softwareadvice.fr/directory/4486/ai-writing-assistant/software) ## Logiciels similaires 1. 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[Elation](https://www.softwareadvice.fr/software/3790/elation-emr) — 3.8/5 (83 reviews) ## Avis ### "Makes Booking Kids' Activities Quick and Stress-Free" — 5.0/5 > **Utilisateur anonyme** | *24 juillet 2026* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: Easy online appointment booking Convenient appointment reminders Ability to reschedule or cancel (when allowed by the business) Mobile app makes scheduling on the go simple View available appointment times without calling Stores appointment history Secure payment options when supported Helpful for managing multiple family appointments Saves time compared to booking by phone > > **Inconvénients**: Interface can feel a bit cluttered at times Navigation isn't always intuitive User experience varies depending on how each business sets up their profile Some businesses don't fully utilize all of the available features Finding specific services or providers can sometimes take extra steps Notifications can become excessive if not adjusted Search filters could be more refined Not every business keeps availability updated in real time > > As a parent, I've found Vagaro to be a convenient way to book appointments and activities for my children. The app makes it easy to browse available time slots, schedule appointments, and receive reminders, which helps keep our busy family schedule organized. I appreciate that I can book appointments online without having to make phone calls, and the confirmation and reminder notifications help ensure we don't miss appointments. Being able to manage appointments directly from my phone is especially helpful when juggling multiple kids and activities. That said, my experience has been good but not exceptional. While the app is functional, I sometimes find the interface a little cluttered, and certain features can take extra taps to find. The overall experience depends a lot on how each business uses the platform, so consistency can vary. Overall, Vagaro is a solid scheduling app that makes booking and managing appointments easier. It may not be the most polished platform available, but it's convenient and gets the job done. ----- ### "Love Vagaro" — 4.0/5 > **Jasmine** | *18 avril 2026* | Cosmétiques | Taux de recommandation : 3.0/10 > > **Avantages**: I like that my Clients don’t need to have the app as well so makes it more convenient for them especially my senior clients > > **Inconvénients**: I don’t like that the app Lags a lot and force closes on me. Sometimes the date at the top will not match the actual calendar date > > Overall it’s very Easy to use on my end ,convenient for my clients ,very user friendly and priced fairly ----- ### "Site Web/application facile à naviguer" — 5.0/5 > **Erica** | *23 mars 2026* | Cosmétiques | Taux de recommandation : 10.0/10 > > **Avantages**: J'apprécie la praticité de Vagaro et de la planification. J'apprécie la navigation facile sur le site web et l'application, ainsi que les rappels envoyés. > > **Inconvénients**: Il y a parfois des problèmes avec mon paiement ou la mise en attente de mon rendez-vous, ce qui est assez frustrant. Parfois, la navigation sur le site web ou l'application est lente et ne suit pas mes actions. > > Globalement, j'ai eu une bonne expérience avec Vagaro. J'apprécie la simplicité de la prise de rendez-vous et le fait de pouvoir réserver mes rendez-vous/créneaux horaires avec un acompte, sans avoir à payer la totalité. ----- ### "Powerful application, but completely unsuitable for our industry" — 2.0/5 > **Ron** | *27 juillet 2026* | Automatisation industrielle | Taux de recommandation : 9.0/10 > > **Avantages**: The platform provides excellent online appointment booking, visual calendar management, automated reminders, and payment processing. > > **Inconvénients**: It lacks any functionality suited for industrial asset management, complex technical maintenance, service contracts, or engineering BOMs. > > An excellent tool in its intended industry (beauty/wellness), but entirely irrelevant for our industrial maintenance and engineering needs. ----- ### "Good for Solo Stylists, NOT for Multi-Location Salons" — 1.0/5 > **Carlos** | *20 mai 2026* | Cosmétiques | Taux de recommandation : 0.0/10 > > **Avantages**: User-friendly interface and can work well for independent suite renters, solo stylists, or smaller studio environments. > > **Inconvénients**: Extremely disappointed with and the lack of transparency surrounding support, hardware compatibility, and overall system reliability. We invested in the PayPro \& Go system based on how it was marketed "as a seamless front desk and mobile checkout solution designed to scale with and support growing businesses." Unfortunately, our experience has been very different. After purchasing the hardware, we quickly discovered that the system is highly restrictive and essentially locked down, limiting our ability to integrate additional front desk accessories and hardware. This was not clearly communicated during the sales process and did not align with the flexibility and scalability that were presented to us. What made the situation even more frustrating was learning about the strict no-return policy only after realizing the hardware would not meet our operational needs. We were left with a costly setup that does not function the way we were led to expect. The reliability issues have been even more concerning. System status updates frequently indicate that services are operational when, in reality, there are significant disruptions. When the platform experiences outages, there is virtually no offline functionality available. Staff lose reliable access to calendars, appointment details, client notes, and payment processing. For businesses that rely heavily on scheduling software to operate efficiently throughout the day, this creates major operational challenges. As a multi-location salon business, outages like these are far more than a minor inconvenience. They can disrupt operations across multiple teams and locations for an entire day. When your business depends on software for scheduling, client management, and payments, there should be a dependable backup or offline mode available. From a true multi-location business operations standpoint, our experience has been very different. When managing multiple teams, front desk staff, schedules, client communication, and payment processing across locations, reliability, flexibility, and offline accessibility become critical. Unfortunately, we do not feel Vagaro is currently built to support those operational demands at the level their marketing suggests. Support has also been disappointing. Responses are often vague, information is inconsistent, and there seems to be very little accountability when trying to resolve ongoing issues. We expected transparency, flexibility, and dependable support from a company positioning itself as an all-in-one business solution. Instead, our experience has felt restrictive, misleading, and deeply frustrating. > > Vagaro may work well for independent suite renters, solo stylists, or smaller studio environments where operational demands are simpler and downtime impacts fewer people. The platform has features that can be useful in those settings. However, from a true multi-location business operations standpoint, our experience has been very different. When managing multiple teams, front desk staff, schedules, client communication, and payment processing across locations, reliability, flexibility, and offline accessibility become critical. Unfortunately, we do not feel Vagaro is currently built to support those operational demands at the level their marketing suggests. ----- Page : 1/147\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/88220/vagaro?page=2) ## Liens - [Afficher sur SoftwareAdvice](https://www.softwareadvice.fr/software/88220/vagaro) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Données structurées