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iContact - Prix
iContact est disponible en version gratuite.
Produits similaires à iContact
iContact - Avis
Évaluation des fonctionnalités
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
iContact helps me be successful at my job
Avantages
iContact is a very user friendly product for anyone. My company sends thousands of emails a week and we are always very pleased with how easy it is to create an email and send it immediately. I also really enjoy the dashboard, it helps me keep track knowing what emails have been sent and what emails I have yet to send. i also appreciate that iContact technology can delete any duplicate people in a contact list. That saves me time from having to go through thousands of people making sure I don't have any duplicates. My customer support is also amazing. My iContact rep. is always so good about getting back to me when I have questions or concerns.
Inconvénients
Sometimes when I am creating a contact list in iContact, I have several excel sheets I need to upload to that one contact list...iContact doesn't let me select multiple excel sheets to upload at once, I have to do one at a time which takes a lot of extra time for me to do.
I also wish I could delete more than one contact list at once.
On the "upload contact" box, I want to be able to see the whole title of my contact list. Sometimes iContact cuts off my list title if it's too long, I would like to see the whole title...
Réponse de iContact
Hi Lauren! We sincerely appreciate you taking the time to provide this feedback. Our support team loves helping companies like HireLive who make such a tremendous positive impact. As for the concerns you raised about list uploading, we are taking all product improvement comments very seriously and are working to continually improve our product. We currently do allow you to have 5 concurrent uploads at any given time, but you must start the uploads one at a time. And you are correct, we cannot upload multiple sheets from one excel file. We have noted this potential feature, along with multiple list deletion, and title expansion ¿ and we realize its importance. Thank you again and have a great day!
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Works great for us
We've had to contact support a couple of times and they have been helpful. The level we purchased isn't a comprehensive marketing solution. But we came back to it after having trouble with ClickDimensions, it actually works better.
Avantages
When I want to send out an email, I go into my list of prior emails, make changes, and send. It's very easy. It has all of the functionality we need for sending out bulk emails.
Inconvénients
The editor is a bit clunky. It does take a bit of time to create a new email format. Sometimes it doesn't behave like it is supposed to. But once you save that new format you can use it over and over.
Réponse de iContact
Hello Karen,
Thank you for taking the time to leave this detailed feedback for us, we greatly appreciate it!
All the best,
Carlos, Customer Marketing Manager
- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Ease of learning & time to create is minimal
we are keeping our church members informed. many are elderly and find our e-mails informative and easy to read.
Avantages
I inherited this task from a retiring volunteer. The ease of passing the job from one to another was great. I copy reuse & recreate and get my weekly information to members without spending a lot of time. I can set up , go on vacation and have another person update and add any information needed while I am gone. The spam check results in minimum recipients that have our email in the spam box.
Inconvénients
Having difficulty managing old e-mails that are in the data base. Not sure what happens when some one un-subscribes but wanted to get e-mails. (confirmations on unsubscribing?)
Réponse de iContact
Maura, thank you for your review. It means a lot to us!
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51-200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
I am very happy with the application
Avantages
Intuitive software. It has helped me to personalize a lot my mails to send to my subscribers.
Inconvénients
At the moment I have not seen any bugs in the application, maybe later.
Réponse de iContact
Marta, thank you for your review. We would love to learn how we could have scored higher. Please let us know if you can.
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
For Small Businesses ONLY
Overall, I love iContact for small businesses. I would look elsewhere for bigger businesses with more than 10+ on staff. It could be more user friendly, but it gets the job done and works for our law firm.
Avantages
It's extremely easy to deploy automated marketing campaigns, newsletters, quick information to your target audience using this platform. I enjoyed the ease of use in terms of sending out an email. It's nice for small business owners who don't have the time, energy, or resources to allocate to figuring out an email marketing platform.
Inconvénients
I love this platform, but it's extremely out-of-date compared to other email platforms. For example, it's impossible to edit a template. For it being 2022, I would assume this would be easier from a user-friendly perspective.
Alternatives envisagées
Higher Logic ThrivePourquoi passer à iContact
Ultimately the price point is what led our small business to choose iContactRéponse de iContact
Meghann, thank you for your review! It is possible to edit a template. If you need assistance, our support team can help.
