En savoir plus sur iContact

iContact est un outil d'e-mail marketing basé sur le web conçu pour les entreprises de toutes tailles. Cette solution facilite la conception d'e-mails, la gestion de listes, la gestion de campagnes et la publication sur les réseaux sociaux au sein d'une seule et même solution. iContact propose plusieurs modèles d'e-mails personnalisables qui aident les utilisateurs à concevoir du contenu pour leurs campagnes par e-mail. Les utilisateurs peuvent également planifier la diffusion des messages en choisissant les bonnes balises dans leurs listes de diffusion. L'une des principales caractéristiques de cette solution est SpamCheck, qui réduit les risques que les e-mails soient qualifiés de spam en vérifiant l'objet de l'adresse HTML de l'e-mail et le texte de l'e-mail par rapport à un ensemble de règles, améliorant ainsi la délivrabilité des e-mails. En plus de ses capacités d'e-mail marketing, iContact offre également une intégration aux réseaux sociaux avec Facebook, Twitter et LinkedIn, permettant aux utilisateurs de publier du contenu sur ces sites web à partir de la solution elle-même. Grâce à des rapports et des tableaux de bord personnalisés pour surveiller les performances des campagnes, les utilisateurs peuvent obtenir une vue complète de toutes leurs campagnes par e-mail.
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iContact - Prix

iContact est disponible en version gratuite.

À partir de :
Non fourni par l'éditeur
Version gratuite :
Oui
Version d'essai gratuite :
Non

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iContact - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,4
Fonctionnalités
4,2
Simplicité
4,4
Support client
4,6
Lauren
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 20/12/2017

iContact helps me be successful at my job

Avantages

iContact is a very user friendly product for anyone. My company sends thousands of emails a week and we are always very pleased with how easy it is to create an email and send it immediately. I also really enjoy the dashboard, it helps me keep track knowing what emails have been sent and what emails I have yet to send. i also appreciate that iContact technology can delete any duplicate people in a contact list. That saves me time from having to go through thousands of people making sure I don't have any duplicates. My customer support is also amazing. My iContact rep. is always so good about getting back to me when I have questions or concerns.

Inconvénients

Sometimes when I am creating a contact list in iContact, I have several excel sheets I need to upload to that one contact list...iContact doesn't let me select multiple excel sheets to upload at once, I have to do one at a time which takes a lot of extra time for me to do.

I also wish I could delete more than one contact list at once.

On the "upload contact" box, I want to be able to see the whole title of my contact list. Sometimes iContact cuts off my list title if it's too long, I would like to see the whole title...

Réponse de iContact

Hi Lauren! We sincerely appreciate you taking the time to provide this feedback. Our support team loves helping companies like HireLive who make such a tremendous positive impact. As for the concerns you raised about list uploading, we are taking all product improvement comments very seriously and are working to continually improve our product. We currently do allow you to have 5 concurrent uploads at any given time, but you must start the uploads one at a time. And you are correct, we cannot upload multiple sheets from one excel file. We have noted this potential feature, along with multiple list deletion, and title expansion ¿ and we realize its importance. Thank you again and have a great day!

Répondu le 19/03/2018
Karen
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 12/02/2020

Works great for us

We've had to contact support a couple of times and they have been helpful. The level we purchased isn't a comprehensive marketing solution. But we came back to it after having trouble with ClickDimensions, it actually works better.

Avantages

When I want to send out an email, I go into my list of prior emails, make changes, and send. It's very easy. It has all of the functionality we need for sending out bulk emails.

Inconvénients

The editor is a bit clunky. It does take a bit of time to create a new email format. Sometimes it doesn't behave like it is supposed to. But once you save that new format you can use it over and over.

Réponse de iContact

Hello Karen,

Thank you for taking the time to leave this detailed feedback for us, we greatly appreciate it!

All the best,

Carlos, Customer Marketing Manager

Répondu le 19/11/2020
Maura
  • Secteur d'activité : Institutions religieuses
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 17/08/2022

Ease of learning & time to create is minimal

we are keeping our church members informed. many are elderly and find our e-mails informative and easy to read.

Avantages

I inherited this task from a retiring volunteer. The ease of passing the job from one to another was great. I copy reuse & recreate and get my weekly information to members without spending a lot of time. I can set up , go on vacation and have another person update and add any information needed while I am gone. The spam check results in minimum recipients that have our email in the spam box.

Inconvénients

Having difficulty managing old e-mails that are in the data base. Not sure what happens when some one un-subscribes but wanted to get e-mails. (confirmations on unsubscribing?)

Réponse de iContact

Maura, thank you for your review. It means a lot to us!

Répondu le 18/08/2022
Marta
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
3

3
Publié le 10/08/2022

I am very happy with the application

Avantages

Intuitive software. It has helped me to personalize a lot my mails to send to my subscribers.

Inconvénients

At the moment I have not seen any bugs in the application, maybe later.

Réponse de iContact

Marta, thank you for your review. We would love to learn how we could have scored higher. Please let us know if you can.

Répondu le 19/08/2022
Meghann
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
2
Support client
3

4
Publié le 14/07/2022

For Small Businesses ONLY

Overall, I love iContact for small businesses. I would look elsewhere for bigger businesses with more than 10+ on staff. It could be more user friendly, but it gets the job done and works for our law firm.

Avantages

It's extremely easy to deploy automated marketing campaigns, newsletters, quick information to your target audience using this platform. I enjoyed the ease of use in terms of sending out an email. It's nice for small business owners who don't have the time, energy, or resources to allocate to figuring out an email marketing platform.

Inconvénients

I love this platform, but it's extremely out-of-date compared to other email platforms. For example, it's impossible to edit a template. For it being 2022, I would assume this would be easier from a user-friendly perspective.

Alternatives envisagées 

Higher Logic Thrive

Pourquoi passer à iContact

Ultimately the price point is what led our small business to choose iContact

Réponse de iContact

Meghann, thank you for your review! It is possible to edit a template. If you need assistance, our support team can help.

Répondu le 15/07/2022

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