--- description: Avis sur Brevo : présentation du système, fonctionnalités et tarifs. Obtenez des démos gratuites et comparez ce logiciel avec d'autres applications. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Brevo | Avis, prix et démonstrations - SoftwareAdvice FR --- Breadcrumb: [Accueil](/) > [Logiciels de CRM pour start-up](/directory/3235/startup/software) > [Brevo](/software/18887/brevo) # Brevo Canonical: https://www.softwareadvice.fr/software/18887/brevo Page : 1/142\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/18887/brevo?page=2) > Brevo est la plateforme tout-en-un qui transforme vos interactions clients en relations durables. Centralisez email marketing, SMS, WhatsApp, chat, CRM et automatisation sur une seule interface intuitive. Lancez des campagnes multicanales en minutes avec des templates prêts à l'emploi. Automatisez vos parcours clients sans coder. Centralisez vos données dans une vue 360° et segmentez avec précision. Boostez vos performances avec l'IA : recommandations produits, optimisation du timing, analyse prédictive. De la startup au grand compte, Brevo scale avec vous : plan gratuit, tarification flexible, contacts illimités. Infrastructure enterprise avec 99% de délivrabilité et conformité RGPD native. Plus de 600 000 entreprises (Nestlé, IKEA, eBay, Louis Vuitton) nous font confiance pour accélérer leur croissance et fidéliser leurs clients. Brevo : des relations durables, simplement. > > Conclusion : 3512 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 3512 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Sendinblue - **Entreprise fondée en**: 2012 ## Contexte commercial - **Prix à partir de**: 7,00 € - **Type de licence**: (Version gratuite disponible) - **Prix**: - Offre Gratuite : jusqu'à 9 000 Emails/mois Aucune limite sur le nombre de contacts. Aucun engagement. Possibilité de modifier ou annuler son offre à tout moment : - Offre Micro (19€/mois) : jusqu'à 40 000 Emails/mois - Offre Bronze (29€/mois) : jusqu'à 60 000 Emails/mois - Au delà, tarifs en fonction du nombre d'emails + accès aux fonctionnalités premium - Paiement possible sous forme de crédits prépayés (en une fois) - SMS : Tarif "pay as you go" - IP dédiée : 9€/mois - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile) - **Langues**: allemand, anglais, espagnol, français, italien, portugais - **Pays disponibles**: Afrique du Sud, Allemagne, Argentine, Australie, Autriche, Belgique, Brésil, Bulgarie, Canada, Chili, Chine, Colombie, Croatie, Danemark, Espagne, Finlande, France, Grèce, Hongrie, Inde et 27 de plus ## Fonctionnalités - A/B Testing - API - Accès mobile - Actions découlant d'un événement - Alertes/Notifications - Analyse des campagnes - Archivage et rétention - Automatisation du marketing - Autoresponders - Base de données de contacts - Base de données des désabonnements - Bibliothèque d'images - Bloqueur de spam - Boîtes de réception partagées - CAN-SPAM Compliance - CRM - CTA personnalisables - Campagnes de drip marketing - Campagnes multiples - Cartographie du parcours client ## Intégrations (59 au total) - ActiveCampaign - Adobe Commerce - BigCommerce - Bouncer - Convertful - Drupal - Elementor - Eventbrite - Everwin CXM - Freshdesk - GRC Contact - Getsitecontrol - Google Ads - Google Analytics 360 - Google Sheets ... et 44 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de CRM pour start-up](https://www.softwareadvice.fr/directory/3235/startup/software) ## Catégories connexes - [Logiciels de CRM pour start-up](https://www.softwareadvice.fr/directory/3235/startup/software) - [Logiciels CRM](https://www.softwareadvice.fr/directory/4153/crm/software) - [Logiciels de marketing automation](https://www.softwareadvice.fr/directory/1686/automation/software) - [Logiciels de gestion de campagnes](https://www.softwareadvice.fr/directory/2878/campaign-management/software) - [Logiciels de marketing](https://www.softwareadvice.fr/directory/4630/marketing/software) ## Logiciels similaires 1. [HubSpot Marketing Hub](https://www.softwareadvice.fr/software/119437/hubspot-marketing-hub) — 4.5/5 (6251 reviews) 2. [MailerLite](https://www.softwareadvice.fr/software/100595/mailerlite) — 4.7/5 (2322 reviews) 3. [ActiveCampaign](https://www.softwareadvice.fr/software/5398/activecampaign) — 4.6/5 (2568 reviews) 4. [Constant Contact](https://www.softwareadvice.fr/software/397812/constant-contact) — 4.3/5 (2943 reviews) 5. [EmailOctopus](https://www.softwareadvice.fr/software/132424/emailoctopus) — 4.8/5 (655 reviews) ## Avis ### "Reliable, robust, and highly effective for transactional email delivery" — 5.0/5 > **Mauro** | *23 juillet 2026* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: What I liked most is its excellent performance and reliability for sending transactional emails (system notifications, appointment confirmations, and user credentials). The domain authentication setup using DNS records (SPF, DKIM, and DMARC) is very clear and well-guided. Additionally, the integration via SMTP and transactional API within a custom web application (PHP/Apache) worked flawlessly with virtually zero delivery delay. > > **Inconvénients**: The initial account verification and domain validation process require strict attention to DNS record configurations to prevent messages from landing in spam or being deferred. While this is a necessary step to maintain high IP reputation, it can involve a slight learning curve for users who are not as familiar with server or DNS management. > > My overall experience with Brevo has been highly positive. I primarily used the platform to integrate it with a custom transactional web application hosted on a VPS server. Brevo proved to be a robust and extremely reliable solution for the immediate delivery of critical system emails. The real-time transactional logs are exceptionally useful for monitoring the exact status of every dispatch (delivered, opened, bounced), which offers great peace of mind in production environments. ----- ### "Great marketing and sales addition to your team" — 5.0/5 > **Milena** | *18 juin 2026* | Construction | Taux de recommandation : 9.0/10 > > **Avantages**: Brevo is such an undervalued tool I think more companies should know about. It is more affordable than other similar companies and products. It's so easy to use and setup and makes marketing so easy. > > **Inconvénients**: There are a few features I personally have not used so it's hard to give some cons so really all I have is just sooooo minor and that's just keeping inboxes connected. It becomes a hassle with multiple users and making sure they keep things updated. ----- ### "Improvements, but uptime needs to get better" — 4.0/5 > **Jonas** | *10 juillet 2026* | Logiciels | Taux de recommandation : 7.0/10 > > **Avantages**: It's very simple to set up transactional email and to get an overview of emails being sent, open stats, and so on. It's also good that you can see bounce statistics. The reliability has gone up a little bit in the last year. > > **Inconvénients**: The reliability is still too low. There are too many outages. If Brevo would become more reliable, we wouldn't have to have a backup provider. > > My experience with Brevo is okay. More of the bugs have been fixed, but the reliability of the infrastructure is still too low. ----- ### "Unbeatable volume-based pricing and stellar transactional reliability." — 5.0/5 > **Samuel** | *11 juin 2026* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: What I love most about Brevo is its volume-based pricing structure and its flawless transactional email reliability. Unlike platforms like Mailchimp that bill you based on total contacts (and double-charge you for contacts on multiple lists), Brevo bills based on what you actually send. This saves my clients a massive amount of money as their lists grow. Furthermore, having marketing campaigns, transactional emails, SMS, and automation all living under one roof makes managing multiple client sites incredibly seamless. > > **Inconvénients**: The email template library and drag-and-drop editor can feel a bit rigid and clinical compared to some of the more design-focused competitors. While it is completely capable and reliable, it lacks some of the visual polish and ultra-smooth UI found elsewhere. > > We deploy Brevo across numerous client websites, and it has been an absolute game-changer. We initially brought clients on for its powerful transactional capabilities, but almost all of them have transitioned their newsletter marketing and automation sequences to Brevo as well. It is an incredibly robust, cost-effective, and dependable multi-channel platform that I highly recommend to any business or agency looking to scale without getting hit by massive contact-based price hikes. ----- ### "management" — 4.0/5 > **Raveen** | *17 juin 2026* | Logistique et chaîne d'approvisionnement | Taux de recommandation : 10.0/10 > > **Avantages**: Easy online Payment. Regular feedback on queries. Easy login. surfing on the site to find particular topics that we are lookin for. > > **Inconvénients**: Not user friendly when having a query. Struggled with communication. Feedback was regular but not correct. Very slow to Correct Issues. > > It was Average. Eventually my issues were resolved but still could not find a quick solution to my answers with were not answered timeously. ----- Page : 1/142\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/18887/brevo?page=2) ## Liens - [Afficher sur SoftwareAdvice](https://www.softwareadvice.fr/software/18887/brevo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Données structurées