--- description: Avis sur Brevo : présentation du système, fonctionnalités et tarifs. Obtenez des démos gratuites et comparez ce logiciel avec d'autres applications. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Brevo | Avis, prix et démonstrations - SoftwareAdvice FR --- Breadcrumb: [Accueil](/) > [Logiciels de chat](/directory/4569/live-chat/software) > [Brevo](/software/18887/brevo) # Brevo Canonical: https://www.softwareadvice.fr/software/18887/brevo Page : 1/142\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/18887/brevo?page=2) > Brevo est la plateforme tout-en-un qui transforme vos interactions clients en relations durables. Centralisez email marketing, SMS, WhatsApp, chat, CRM et automatisation sur une seule interface intuitive. Lancez des campagnes multicanales en minutes avec des templates prêts à l'emploi. Automatisez vos parcours clients sans coder. Centralisez vos données dans une vue 360° et segmentez avec précision. Boostez vos performances avec l'IA : recommandations produits, optimisation du timing, analyse prédictive. De la startup au grand compte, Brevo scale avec vous : plan gratuit, tarification flexible, contacts illimités. Infrastructure enterprise avec 99% de délivrabilité et conformité RGPD native. Plus de 600 000 entreprises (Nestlé, IKEA, eBay, Louis Vuitton) nous font confiance pour accélérer leur croissance et fidéliser leurs clients. Brevo : des relations durables, simplement. > > Conclusion : 3523 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 3523 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Brevo - **Entreprise fondée en**: 2012 ## Contexte commercial - **Prix à partir de**: 7,00 € - **Type de licence**: (Version gratuite disponible) - **Prix**: - Offre Gratuite : jusqu'à 9 000 Emails/mois Aucune limite sur le nombre de contacts. Aucun engagement. Possibilité de modifier ou annuler son offre à tout moment : - Offre Micro (19€/mois) : jusqu'à 40 000 Emails/mois - Offre Bronze (29€/mois) : jusqu'à 60 000 Emails/mois - Au delà, tarifs en fonction du nombre d'emails + accès aux fonctionnalités premium - Paiement possible sous forme de crédits prépayés (en une fois) - SMS : Tarif "pay as you go" - IP dédiée : 9€/mois - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile) - **Langues**: allemand, anglais, espagnol, français, italien, portugais - **Pays disponibles**: Afrique du Sud, Allemagne, Argentine, Australie, Autriche, Belgique, Brésil, Bulgarie, Canada, Chili, Chine, Colombie, Croatie, Danemark, Espagne, Finlande, France, Grèce, Hongrie, Inde et 27 de plus ## Fonctionnalités - A/B Testing - API - Accès mobile - Actions découlant d'un événement - Alertes/Notifications - Analyse des campagnes - Archivage et rétention - Automatisation du marketing - Autoresponders - Base de données de contacts - Base de données des désabonnements - Bibliothèque d'images - Bloqueur de spam - Boîtes de réception partagées - CAN-SPAM Compliance - CRM - CTA personnalisables - Campagnes de drip marketing - Campagnes multiples - Cartographie du parcours client ## Intégrations (28 au total) - Astra Pro - Bigin by Zoho CRM - Calendly - Claspo - Claude - Claude Code - Facebook - Google Analytics 360 - Google Sheets for Confluence - Workspace Connector - HubSpot Sales Hub - Hustle - IONOS 1&1 Domains and hosting - MetroCluster - Microsoft Excel - Next.js ... et 13 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de chat](https://www.softwareadvice.fr/directory/4569/live-chat/software) ## Catégories connexes - [Logiciels de chat](https://www.softwareadvice.fr/directory/4569/live-chat/software) - [Logiciels de calendrier](https://www.softwareadvice.fr/directory/4657/calendar-app/software) - [Logiciels CDP (Customer Data Platform)](https://www.softwareadvice.fr/directory/4718/customer-data-platform/software) - [Logiciels de marketing avec IA](https://www.softwareadvice.fr/directory/4615/ai-marketing-tools/software) - [Logiciels de notification push](https://www.softwareadvice.fr/directory/4260/push-notifications/software) ## Logiciels similaires 1. [HubSpot Marketing Hub](https://www.softwareadvice.fr/software/119437/hubspot-marketing-hub) — 4.5/5 (6257 reviews) 2. [MailerLite](https://www.softwareadvice.fr/software/100595/mailerlite) — 4.7/5 (2324 reviews) 3. [ActiveCampaign](https://www.softwareadvice.fr/software/5398/activecampaign) — 4.6/5 (2571 reviews) 4. [Constant Contact](https://www.softwareadvice.fr/software/397812/constant-contact) — 4.3/5 (2953 reviews) 5. [EmailOctopus](https://www.softwareadvice.fr/software/132424/emailoctopus) — 4.8/5 (657 reviews) ## Avis ### "Great free version available" — 3.0/5 > **Billie** | *25 septembre 2026* | Marketing et publicité | Taux de recommandation : 7.0/10 > > **Avantages**: Brevo has a good free tier available and is beginner friendly and easy to use. It lets you store lots of contacts too\! > > **Inconvénients**: Brevo free version is great however you have to pay to remove the Brevo branding on emails which makes it more unprofessional. > > Brevo is a great platform for beginners and easy to use. The Free tier works well however you have to pay to remove branding. ----- ### "Strayks Appreciate" — 5.0/5 > **Favour** | *23 juin 2026* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: The UI is very easy to navigate, Unlike most applications i find it simple and straight forward. Plus the integration with my projects always goes smoothly > > **Inconvénients**: My account was suspended immediately i Opened the account,I had to do some verification, but it has been rectified > > It has been an awesome experience I must say, I always recommend brevo to my colleagues and other developers ----- ### "Improvements, but uptime needs to get better" — 4.0/5 > **Jonas** | *10 juillet 2026* | Logiciels | Taux de recommandation : 7.0/10 > > **Avantages**: It's very simple to set up transactional email and to get an overview of emails being sent, open stats, and so on. It's also good that you can see bounce statistics. The reliability has gone up a little bit in the last year. > > **Inconvénients**: The reliability is still too low. There are too many outages. If Brevo would become more reliable, we wouldn't have to have a backup provider. > > My experience with Brevo is okay. More of the bugs have been fixed, but the reliability of the infrastructure is still too low. ----- ### "Waste of my money and my time" — 1.0/5 > **Glen** | *7 mai 2026* | Immobilier | Taux de recommandation : 0.0/10 > > **Avantages**: At this point, I cannot say there is anything I have liked about Brevo. Their marketing strategy appears promising; however, their product and customer service have been virtually nonexistent. > > **Inconvénients**: I signed my contract with Brevo on October 22, 2025, and paid the $249.00 fee to gain access to the network. Since then, I have received only one referral, and unfortunately, it was not a valid lead. For the past several weeks, I am not even able to log into the site > > I have tried repeatedly to contact Brevo by both phone and email but unfortunately have received little meaningful support. Phone calls go unanswered, and there is not even an option to leave a voicemail. The email responses appear to be automated, typically asking for additional details while thanking me for my patience, despite the information already provided. At this point, I feel as though I have made a donation to the company rather than a worthwhile investment in my business. ----- ### "Unbeatable volume-based pricing and stellar transactional reliability." — 5.0/5 > **Samuel** | *11 juin 2026* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: What I love most about Brevo is its volume-based pricing structure and its flawless transactional email reliability. Unlike platforms like Mailchimp that bill you based on total contacts (and double-charge you for contacts on multiple lists), Brevo bills based on what you actually send. This saves my clients a massive amount of money as their lists grow. Furthermore, having marketing campaigns, transactional emails, SMS, and automation all living under one roof makes managing multiple client sites incredibly seamless. > > **Inconvénients**: The email template library and drag-and-drop editor can feel a bit rigid and clinical compared to some of the more design-focused competitors. While it is completely capable and reliable, it lacks some of the visual polish and ultra-smooth UI found elsewhere. > > We deploy Brevo across numerous client websites, and it has been an absolute game-changer. We initially brought clients on for its powerful transactional capabilities, but almost all of them have transitioned their newsletter marketing and automation sequences to Brevo as well. It is an incredibly robust, cost-effective, and dependable multi-channel platform that I highly recommend to any business or agency looking to scale without getting hit by massive contact-based price hikes. ----- Page : 1/142\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/18887/brevo?page=2) ## Liens - [Afficher sur SoftwareAdvice](https://www.softwareadvice.fr/software/18887/brevo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Données structurées