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- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
un regard sur cette innovation
Avantages
Wow, suivre mon emploi du temps et mes tâches n'a jamais été aussi simple ! Rend ma journée de travail beaucoup plus fluide.
Inconvénients
L'application mobile pourrait être un peu plus conviviale. Il suffit parfois de quelques clics pour accéder aux informations dont j'ai besoin.
Réponse de TCP
Thank you for your review and feedback!! Happy to send this to our product team as we are always looking to make enhancements to keep our tools easy to use!

- Secteur d'activité : Recrutement
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
The auto scheduling option saves a lot of time but is difficult to utilise
Humanity removes a lot of the unnecessary work from scheduling. It provides excellent overviews and allows you to choose a variety of factors to easily construct a complex timetable. I may arrange shifts in advance and check available shifts, giving the provider scheduling flexibility. The efficacy that it provides me for management is that the employees are highly effective, and our employees never have difficulty managing any sort of department. I'd say that addresses a lot of my difficulties.
Avantages
The auto-scheduling function is the most significant advancement, but the availability approval tools also assist you in staying organised with staff requests. Excellent choices for individuals who like to do everything in one location. Working with Shiftplanning, the convenience of using tools and schedules, and the overall level of service provided by the programme. Automated scheduling is quite important from a financial standpoint since it can offer you the exact cost before publishing.
Inconvénients
I don't like that after you've carried over shifts and set it to repeat, you can't extend from the date you initially selected. The software is not designed to tolerate anomalies in Time Scheduling, such as when we do not observe daylight savings time. Furthermore, the auto schedule tool would benefit from the addition of a toggle that allows you to select a minimum or maximum number of shifts per week for a certain job.
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great Employee Scheduling
Great! I'm very happy with this software and app.
Avantages
Assigning different blocks and colors for shift types-easily see that you have all types scheduled each day.
Inconvénients
I can't think of anything I dislike, I suppose I'd like it to be a little cheaper.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Inflexible Customer Service - Overcharging For Product- Look Elsewhere
I used it for 10 years, when it became no longer viable, and I realized I was being severely overcharged for the product, the customer service team was not flexible, and refused to help come to a solution.
Avantages
When it worked for me it solved the need to clearly book shifts for team members.
Inconvénients
It stopped working becuase of firewall issues and could not adapt to the local language.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Overall Good Product
I would recommend to a friend
Avantages
It was very easy to begin and get started quickly.
Inconvénients
Some of the break features and managing employee shift trades was not so smooth.
Alternatives envisagées
ClockifyPourquoi choisir Humanity
[SENSITIVE CONTENT HIDDEN] wanted to use different productLogiciel antérieur
ClockSharkPourquoi passer à Humanity
Pricing- Secteur d'activité : Sécurité et enquêtes
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Scheduler / Supervisor
Well design, structure and implementation of the application well coordinate with require function from the users.
Avantages
Feature designed and many function options very useful
Inconvénients
After updated the application, the shift planning does not work as before but the IT has added the shift planning legacy which is working but many time it got stuck and we have to wait for the application to respond before process to the next step.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Employee Recording and Timelines analysis
We would like Humanity to also capture when the particular system is not in use. So if their is no activity on the computer/laptop the user is performing Humanity should automatically go on break
Avantages
We had problem in our time to identify the amount of break taken by them and at what time. with Humanity we are getting the report that give us clear picture
Also Humanity has very good option where we can tag people as per region so we know as how many people are logged from which region at given time zone
Inconvénients
Inability to track system in-activity and GEO Fencing for different Regions in world
Réponse de TCP
Hi, Geeta,
Thank you for the review!
We're glad Humanity was able to help track break time for you and give a regional perspective of who's logged on.
As we improve our app, we update our blog with announcements. Check out www.humanity.com/blog for the latest Platform Updates and Product News.
Grateful,
The Humanity Team
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Good features, but far too expensive and poor customer service
We used Humanity for around 10 years until the price massively jumped for charities and they wanted about 3 times as much. Customer service poor too.
Avantages
There were lots of features and it allowed for excellent capability
Inconvénients
The terrible customer support and trying to arrange a convenient time to speak to their support centre in India.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Humanity Review
overall, I'm very pleased with the software
Avantages
Very user friendly that gives you the ability to track your schedule hours worked and pto
Inconvénients
U able to record and see system in-activity and GEO Fencing for various areas around the world."

- Secteur d'activité : Secteur maritime
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Employee Scheduling Software For Cloud Based
Overall it does the minimum we need it to as far as recording our employees time clock but the setup is too difficult for our admins and can provide misleading information.
Avantages
Clean layout and organized GUI, Cloud based time clock. You can view your work schedule and request time off and view in real-time who is clocked in or running late. Cool that it reminds you of employees birthdays to bring in the cake and ice cream
Inconvénients
Some settings are displaying incorrect info. From what I understand it doesn't record accrue sick leave and paid vacation is saying 50 hours. It maybe a setting the Admin missed but as a user I'm provided false info. Also, this could be our mistake but lunch breaks doesn't work properly, we manually clock out and in, but we need to be in accordance to the state law of minimum 30 minutes.

- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Overall, it has served us well for scheduling daily staff and providing them the details.
Saving time in scheduling and repetitive details. Also, being able to send our clients the schedule via a PDF has been great!
Avantages
Love the fact that we do not need to email details for each repeating shift. And since the software is based on one's availability, you can book, ideally, based on that info.
Inconvénients
That it does not have a "request a booking" feature. You can only book staff through the software based on their availability which cannot always be trusted.
Réponse de TCP
Hi Seth! Thank you so much for your feedback. We are glad to hear that our app helps you with your business.
At the moment, we have Open Shifts that employees can pick up when they are available. We appreciate your suggestion, and we have forwarded it to our Product team. We'd love to hear if you have more ideas or feature requests! If you do, please visit our Community portal (Read more about it here: https://bit.ly/2mn8aog).
- Secteur d'activité : Édition
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
mobile app issues but otherwise a solid calendar
As a seasonal associate, I would book my availability on Humanity for senior administrators to use to book educational professional development sessions. This was the primary source for communicating dates among various department.
Avantages
Once users learn how to edit availability on the calendar, it is simple to use. Minimal clicks are needed to block off time on the calendar and it would update continuously. It was easy to log in and review your calendar as needed.
Inconvénients
The app did not sync well with the website; entries would be made on the app and then not be found on the website. Getting to a computer during off time or on holiday is not always easy, even though availability needs to be updated. This caused confusion on different occasions.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Amazing Service
Avantages
Makes clocking in and out an easy process. Helps me keep track of my work schedule on a weekly basis.
Inconvénients
Sometimes clocking out and in for lunch can be very confusing.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Scheduling made easy!
After the initial set-up and testing, it has become second nature for our team. It's easy to track time off and locations. It's intuitive as far as how to move shifts, fill shifts, and create repeating schedules.
Avantages
By far this is the easiest scheduling software I've had the pleasure of using. Creating repeating schedules is a breeze and making adjustments on the fly is a no-brainer. It just works. And it works well!
Inconvénients
Each user case will be unique, and ensuring we were capturing time off and sick days in a uniform way were a challenge first. Once you figure out the rules for breaks, it becomes much easier.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Good, User friendly program with Excellent support!
Avantages
As User and not an Administrator, I would say that what I like best about this software is that it is user friendly. It makes picking up shifts for my job easy. And I like that I get notifications when there is availability.
When I schedule myself a for a shift and I have had to drop a shift when something comes up or I accidentially pick a shift that I cannot work. I can immediately notify my supervisors, and it will make the shift available to others to pick up.
I love that management can communicate with us and tell us what is going on. We can share and download files.
This is the perfect program for the company that I currently am working with.
Inconvénients
It has been hard to find something i really dont like about Humanity. Although I would like the ability to message my supervisor or coworkers through the app rather than email.
Réponse de TCP
Hi,
Thank you for taking the time to write this review. It's always helpful to us to get feedback from non-admin users as well, as we want to make sure you feel you have control of your time and responsibilities. For in-app communication, we'd like to highlight the messaging option available in the app dashboard (please see more here: https://helpdesk.humanity.com/articles/knowledge/Message-Inbox). We will surely consider integrating the instant messaging option as well, as we understand that it would be very valuable to some of our users.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Using trial version of ShiftPlanning and am very impressed
I am the Help Desk Manager of five employees at Monongahela Valley Hospital. My employees are on a shift rotation. Things become complicated if someone goes on leave or on vacation. ShiftPlanning was able to import my current schedule from an Excel document. This took a short time and imported most of it successfully. What it didn't import successfully, they were able to correct after fixing the format it was in. The support is great (I use mostly chat). Their chat support is fantastic. If you do not respond in a certain time frame, they email you with updates to your question/problem. I have dealt with other chat support where if you don't respond in a certain time frame, the chat is closed and you have to start over. This is where ShiftPlanning's support outranks most company's.
Avantages
Automatically schedules employees with rotating shifts. Able to set rules that apply only to your organization. For example, my employees cannot be scheduled 2 shifts within 8 hours of each other and they cannot work more than five consecutive days without a day off.
The support is great. When using their chat support, if you do not respond, your session does not end. You will be sent an email with any updates on your question/problem. This is a huge plus for me as I get pulled away from my desk often.
Employees can request vacations and personal days, and can also request to swap shifts with another employee through the software. This can be set to require approval.
Inconvénients
Not a deal breaker for me, but unable to put OFF on days an employee is not scheduled.
For Week mode, unable to remove the employee title from the schedule. Again, not a deal breaker.
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Nothing we've tried is more visually helpful in staffing a 24/7 operation than Humanity.
The visual design of ShiftPlanning and its filters do a LOT to help us staff 3 floors of distinctly different functions, all of which have different staffing needs. It also gives us a huge advantage in working ahead on the schedule and tools for averting scheduling 'crises'.
Avantages
Visually, we can see who is where. We are never short a staff member in our areas of essential service due to oversight. The filters make it easy to ensure we have the right people in the right roles.
Training modules have made it helpful to ensure everyone is on the same page for certain crucial information.
Most of all, our large roster of on-call staff are easily able to pick up shifts and populate our schedule gaps in real time. Availability tools make it easy for them to be more transparent, and add a level of accountability which has been helpful for management.
Inconvénients
Some of the default settings have been difficult to figure out or work around. If I open up a shift for, say, 3 on-call staffers to fill, but then need to change the hours on one, it can end up changing all three. What started as a convenient short cut becomes a messy fix. That said, customer service and live chat go a long way in fixing sticky problems quickly.
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
this program saved my business
We spent so much time just getting schedules done and then something would happen - some one is sick or their grandmother died - Then there was all the communication getting employees with the right skills to cover the shift -. I went looking for a scheduling software and got so much more. We use the dashboard and email features every day to keep staff aware of changes. Our business depends on everybody knowing 100s of ever changing details.
We use the email and training functions to keep the staff current with policy changes, to learn new systems and to refresh knowledge when things seem to be slacking.
Being able to send emails to specific groups let us communicate sensitive information securely to those who need to know.
I recommend this to everyone I know who has to manage any size business.
Avantages
Communication - quick and flexible. most of my 20 somethings have a phone, rarely use email and rely on apps for everything. The phone app still needs some work but it has been the end of excuses about schedules
the bulletin board keeps everyone communicating not just us to them but they communicate with each other.
Inconvénients
Searching forward and back by months is awkward - google has the same issue with their calendars. I often need to go from a day view now to a day view months away. the path isn't intuitive
- Secteur d'activité : Sécurité et enquêtes
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Humanity Review
Overall I would recommend this software for a small to a mid size organization. It is functional, however there are much better products available....for a price.
Avantages
Humanity is a good tool for scheduling and managing human capital. One of the best features is the ability to look at all of an employees data in one place.
Inconvénients
some of the reporting functions are complicated and the filters do not always allow you to view exactly what you are trying to.
Réponse de TCP
Hi,
Thank you for your review, we appreciate you taking the time to flag out the difficulties you've had. Please feel free to explore the Reports Overview on our Helpdesk page (https://helpdesk.humanity.com/articles/knowledge/Reports-Overview); for additional questions, you can always contact us via 24/7 Live Chat on our homepage or app dashboard. Regarding the pricing, we would like to point out that we have kept the same subscription packages even though we are continually upgrading our services and launching new features.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Quick access to company time clock
Humanity is what my company uses to clock in and out and track schedules for all employees, it eliminates the issues around keeping tracking of time with our traditional digital time clock, it also is very easy to request time off, keep track when other employees call out, and their mobile app makes remote workdays a breeze.
Avantages
Humanity is easy to use, learn, and understand. They have a nice mobile app which makes any remote workdays very easy to track. They make it simple to find the schedules of all employees within the company regardless of which department or office location they are in.
Inconvénients
Sometimes clocking in and out remotes glitches but customer service is always fast to correct the issue.
Réponse de TCP
Hi, Nicole,
What a fantastic review, thank you!
We are happy to hear you have enjoyed the mobile experience, our excellent customer service, and the ability to eliminate issues around time clock tracking.
With appreciation,
The Humanity Team
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Features & Services
Avantages
The ease of access for the different features. Also, the information is displayed in a user-friendly manner.
Inconvénients
Additional features could be provided along with the option to customize your dashboard so it can feel unique to each user.
Réponse de TCP
Hi, Mark,
Thank you for the feedback and suggestion. We'd love to hear more about the specific features you believe would be valuable to our users, so if you like, you can send us your suggestions at [email protected]. In the meantime, you can explore our current options to help you personalize your account. Find more information on our Help Desk page: https://helpcenter.humanity.com/getting-started-guides/module-overviews/dashboard-overview. We redesigned some of the Dashboard widgets as well: https://helpcenter.humanity.com/getting-started-guides/dashboard-widgets/new-dashboard-widgets. You can also reach out to our Support team via Live Chat for any questions.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Humanity is great for scheduling across multiple teams
Avantages
Been using Humanity for over 4 years, since when it was Shiftplanning and it's been exteremely beneficial to tracking Leave and Sick days. Our larger HR program only manages PTO but does not have visibility across teams to see who else is off, so Humanity's calendar allows all of our teams to see who else is off before requesting time off, so that we ensure we have sufficient coverage for our phone operations. The ability to easily manually enter or approve time off requests, create and publish schedules is fantastic. Highly recommended!
Inconvénients
I wish there was a way to have automatic approval of leave request depending on how many other people are off on a given day without having to go in and manually approve.
Réponse de TCP
Hi,
Thank you for taking the time to leave such detailed feedback?it's very valuable to us, especially coming from a loyal customer like your business.
We believe setting up custom leave types might be useful to you, as it allows you to limit the number of staff members that can request leave for the same period. Find more details here: https://helpcenter.humanity.com/staff-and-leave-management/leave-managements/custom-leave-types
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Good simple time clock
Avantages
This is good for a simple time clock solution
Inconvénients
When updating time cards it's not easy to determine where adjustments should be made.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
One of the best solutions i have come across
Avantages
The customer service is unreal. I've had multiple calls arranged and any time i had a query they were always got back to me with an answer or solution with lightning speed.
For an organization where employees don't work in shifts, Humanity doesn't tend to offer alot compared to other products out there, but it shines best when it comes to Shift planning and scheduling. In our company we don't tend to do shifts, that was the reason we opted for a product like CakeHR, but overall i was very pleased with their product and all the benefits you get from leave management to attendance tracking.
Also their indept reporting system is very elaborate!
Inconvénients
The mobile app isn't as good as the web version of the product.
Réponse de TCP
Hi, Shoaib,
Thank you for taking the time to share your experience with free Humanity trial, especially for the feedback for our team. We hope you will consider our platform if your scheduling needs change.
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Easy to use.
Avantages
Easy to use. I've used both the web and app version. For myself, it was just a one or two click process and I only needed the "clock in" feature, so efficient access is important.
Inconvénients
The edit mode when adjusting a time clock period was confusing and glitchy. I had a hard time adjusting times of breaks or correcting times.
Catégories connexes
- Logiciels de gestion des congés payés
- Logiciels de RH en ligne
- Logiciels de gestion du personnel
- Logiciels de planning du personnel
- Logiciels de pointage
- Logiciels de gestion du capital humain
- Logiciels pour les ressources humaines
- Logiciels de suivi des congés
- Logiciels de planning
- Logiciels de calendrier