When I Work

Avantages

La planification en temps réel de When I Work est très efficace

Inconvénients

La fonctionnalité de gestion du temps doit être améliorée

Avantages

Très facile à utiliser avec un interface conviviale, il permet de gagner du temps, création et modification des horaires des employés

Inconvénients

Il est des fois difficile de planifier la disponibilité en entier

Avantages

Très utile pour l'utiliser pratique simple

Inconvénients

Il faut payer tous les mois D d''d'dkdkkd

Avantages

It reminds me of my shift that I like and it's easy to remember. If there are any changes to the information regarding the work, it notifies me quickly.

Inconvénients

It frequently reminds me of something I don't like. Sometimes, if the owner doesn't change or remove me from a shift, it keeps emailing me about it.

Avantages

I like the ease of scheduling (including copying schedules from one week to the next), as well as being able to view employee's time submitted and notices when there is overtime. I also appreciate the integration with Gusto, our payroll service.

Inconvénients

Sometimes there is a lot of detritus and repeated shifts that shouldn't be.

Avantages

The scheduling module had good templates and an easy setup for documenting pto

Inconvénients

The platform was limited for employee documentation

Alternatives envisagées 

Pourquoi passer à When I Work

Avantages

It allows you to set up a schedule and color code it however you need it to best view it. It has a message feature in the time off request so that there can be a history of a conversation about the request.

Inconvénients

Manager time off requests are automatically approved instead of needing to be approved by another manager or at least approved after created. This means that someone who needs the Manager status to create the schedule but is not the overall supervisor in charge of scheduling can't use the time-off request function. Time off requests can't be changed, only deleted and re-added. Why? Everything is generally more complicated than other similar scheduling software. I cannot copy and paste a range of shifts only individual shifts. Each time there is an update to the schedule made by another person you have to reload the website, which generally loses what you were doing, but this also leads to issues where employees who have the website up and are working on their schedules will not know that there are changes being made to the schedules. So two people could be changing things at the same time.

Avantages

Easy app based program that is very user friendly

Inconvénients

This program has been easy to use. The feedback from the help has been good. May be nice to have settings that can be changed in part of the program and not other parts as we have several departments use it and it would be nice to be able to change things per deparment

Avantages

I like that it’s free for up to I think 50 employees. With all the features it presents it’s a great product

Inconvénients

I haven’t run into any complaints as of yet.

Avantages

Flexibility for creating different shift types and pay categories by staff.

Inconvénients

Payroll side isn’t fully there. For example, contractors don’t have a self service side for paystubs, etc.

Avantages

The best part about using When I Work is that people can drop, pickup and reschedule their own shifts. If two people want to swap it's easy for them to do it themselves without having a manager intervene.

Inconvénients

The part I like least about When I Work is the inability to save my filters or views. We have multiple retail locations and employees switch back and forth between locations so it is nice to be able to open When I Work and be shown the schedules for all locations right away, instead, every time I open the webpage it defaults to only showing me the people that are at the same physical location as myself and I have to go in and manually select the other locations for it to show up. It is at most a minor annoyance and not a deal breaker.

Avantages

I really like the employee scheduling tools, easy to create employee schedules, with templates or past weeks, taking into account time off and availability requests. Also shift swapping on the mobile device give flexibility to the team

Inconvénients

I wish proving was per location instead of per employee. If you have a small location its in your favor, but works against you if you have a large headcount.

Avantages

I liked when I worked for a business that you said for timekeeping that it was easy to trade usually.

Inconvénients

I personally think there were a lot of bugs with the app and the website which cause more than a few misunderstandings and payroll and it work situations.

Avantages

When I Work was an answered prayer for our personnel department. We recently underwent a large expansion that added several employees, contractors, and locations. By shifting to When I Work, we have been able to eliminate the need for a separate staff member to oversee employee attendance and productivity. Prior to implementing this, just checking in with each of our site managers took up most of the mornings. Now, within five minutes we are able to get a complete view of where our company assets are at any given time.

Inconvénients

The only drawback we are facing has less to do with When I Work and more to do with the use of productivity software in general. We received some initial backlash from employees who felt we were being overbearing by not taking their word for hand written time sheets, time off requests, etc. However, the majority of our employees—including all of the “good ones”—have come to accept that this measure of accountability benefits not only the company but them personally.

Avantages

Initial set up of user profiles and templates for shifts is intuitive and quickly completed. The strategy behind setting up multiple schedules and how to incorporate tags vs user roles needed extra training by our sales representative. Once we understood the output of these variables, the set up continued to be admin friendly.

Inconvénients

There is continued frustration with basic users receiving notifications to their mobile devices. Despite multiple attempts with the online customer service to resolve, some users still do not receive the notifications. This was a high-value variable anticipated by our team that continues to give frustration to some users.

Avantages

I enjoy the simplicity in a software that is capable of achieving so many different things.

Inconvénients

The team communication aspect has quite a few bugs that do not seem to ever be fixed. Occasionally, messages and chats will disappear.

Avantages

we purchased an existing business using this software so we kept it but i would not have chosen this software on my own because you can find better features for the same price with less restrictions.

Inconvénients

I was forced to source a competitor due to WhenIwork pricing. I found and switched to Homebase mostly because they offered payroll which wheniwork does not. The main reason i'm dissapointed with the software is that if you pay for the next month on the 3rd of the month and cancel on the 4th, you lose access immediately AND they provide no refunds. I can understand no refunds but if you subscribe to a software and your monthly billing is the 3rd of the month...you maintain that software until the 2nd of the following month. For that reason, i will make sure to take a few minutes of my day and spread the news to others looking for a scheduling app.

Avantages

Perfect for online scheduling. Compunction with other members very helpful

Inconvénients

Update email for all the new technology they add would be very useful

Avantages

When I Work is a great employee scheduling and shift management software. It offers the ability to pick up and drop shifts easily while maintaining communication with necessary personnel.

Inconvénients

When I Work can be very expensive especially since it charges per employee. For bigger organizations, it may not be worth carrying the variable fee structure to maintain annual budgeted expenses.

Avantages

I liked the app, works really well. I also liked the message board to make announcements and communicate to the team.

Inconvénients

The features seem a little archaic compared to a lot of the programs available today. Higher price points and lack of features when compared to similar options.

Avantages

It's quick, easy to use and works for both management and the employee side of our business. We have expanded across all of our locations.

Inconvénients

I do wish customer service was easier to engage vs a series of links being sent my way.

Avantages

When I Work allows us to schedule for all of our locations in one place. We love that we can color code each location and positio, making it easy to break the schedule down into various views.

Inconvénients

We once attempted to integrate When I Work's time tracking feature, but there were several issues that could not be corrected for our needs.

Avantages

Real-time availability and ease of use made the adoption of this for scheduling so easy for us.

Inconvénients

We did not see any cons with When I work. It has been a great experience.

Avantages

What I liked about When I Work the most is that it is very easy to use. The link to download app feature works great. Its great for scheduling.

Inconvénients

What I liked the least about When I Work is the time tracking feature because it real time updates are not automatically available without refreshing the screen. Also sometimes new shift updates also lag and require refreshing the app as well.

Avantages

When I work is very easy to use an implement and helps me with my daily labor management

Inconvénients

There is nothing I do not like about When I Work