Planday
4,3
(56 avis)
Planday est une plateforme cloud de planification du personnel adaptée aux entreprises de toutes envergures et de tous...
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En savoir plus sur When I Work
When I Work est une solution de planification du personnel basée sur le cloud qui aide les entreprises à gérer le temps, à créer et à modifier les horaires des employés, à ajouter de nouveaux emplois du temps au calendrier, à examiner les feuilles de temps et à remplir les quarts de travail.
When I Work permet aux utilisateurs de gérer les horaires et de suivre le temps sur les appareils mobiles à l'aide d'applications natives et basées sur navigateur. Les employés reçoivent des alertes mobiles lorsque leurs horaires changent et peuvent demander des changements de quart ou des congés à l'aide de l'application. Les responsables sont informés lorsque les employés font des demandes de congé et peuvent les approuver en ligne. Les utilisateurs peuvent importer les données des employés à partir de feuilles de calcul ou de fichiers CSV et éviter les conflits d'horaires. Les méthodes de communication telles que les services de messagerie de groupe et les SMS personnalisés sont également prises en charge.
When I Work s'intègre aux fournisseurs de services de paie tels que Gusto, QuickBooks et ADP et convient aux entreprises de toutes tailles. Tarification mensuelle. L'assistance est fournie via des vidéos en ligne, de la documentation et la possibilité de créer des cas d'assistance.
When I Work - Prix
When I Work n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de When I Work est disponible à partir de 1,50 $US/mois.
À partir de :
1,50 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui
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When I Work - Avis
Évaluation des fonctionnalités
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Tous les avis sur When I Work
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1 132 avis
Laureine Claire
- Secteur d'activité : Agriculture
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
4,0
Publié le 20/09/2023
When I Work est un logiciel de planning
Avantages
La planification en temps réel de When I Work est très efficace
Inconvénients
La fonctionnalité de gestion du temps doit être améliorée
Réponse de When I Work
Hi Laureine,
Thank you for your time in sharing this review with us.
We are glad to hear that you're finding the scheduling feature to be an efficient option for your workplace.
If there is any specific feedback or issues you're encountering with Time Clock & Attendance, we'd certainly be happy to help. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ to connect with our Customer Care Team.
Thanks again for your time.
Best,
Chelo
Répondu le 25/09/2023
Issifou
- Secteur d'activité : Médias de diffusion
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
4,0
Publié le 18/09/2023
Gestion de temps
Avantages
Très facile à utiliser avec un interface conviviale, il permet de gagner du temps, création et modification des horaires des employés
Inconvénients
Il est des fois difficile de planifier la disponibilité en entier
Réponse de When I Work
Hello Issifou,
Sarah here from the Care Team at When I Work.
Thank you for taking the time to review the When I Work app and provide your honest and thorough feedback.
We are thrilled to hear that you find the user interface easy to use and that using the software saves you time. That is crucial when running a business!
Regarding planning availability, we would love to hear more about this and any feedback you have. When you have a moment, please submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ with any details you can provide. This will enable us to review and track this feedback for future developments.
Thank you, again, for using When I Work and reviewing the features. Please don't hesitate to let us know if we can ever be of further assistance.
Take care,
Sarah
Répondu le 20/09/2023
Florent
- Secteur d'activité : Internet
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 25/02/2023
word
Très utile à utiliser
Avantages
Très utile pour l'utiliser pratique simple
Inconvénients
Il faut payer tous les mois D d''d'dkdkkd
Saemi
- Secteur d'activité : Art/artisanat
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
4,0
Publié le 13/08/2024
it is ok to use
As an employee, it was okay to use and made it easy to have conversations about work or other matters. I did not have any issues to use it
Avantages
It reminds me of my shift that I like and it's easy to remember. If there are any changes to the information regarding the work, it notifies me quickly.
Inconvénients
It frequently reminds me of something I don't like. Sometimes, if the owner doesn't change or remove me from a shift, it keeps emailing me about it.
Réponse de When I Work
Hi Saemi, thank you for taking the time to review our app!
Répondu le 21/08/2024
Erin
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
4,0
Publié le 09/12/2024
When I Work Review
Overall, I find When I Work to be a helpful and up-to-date scheduling application, but I think there's some room for improvement in regard to how the homepage is set up.
Avantages
I think that When I Work has a very visually appealing and user-friendly app. It's clear and easy to see what shifts are available if someone is interested in picking one up. When I Work also sends helpful notifications to remind someone when their shift is that day.
Inconvénients
When you first open When I Work as a user, you're immediately on the "available shifts" tab. While this is a great method of trying to get staff to see what shifts are available to them for pickup, this setup leads to confusion. I would much prefer the main page on When I Work to show someone their current shifts, and the next tab over show them available shifts.
Réponse de When I Work
Hi Erin,
Natalie here with the Customer Care team at When I Work! Thank you for taking the time to leave this excellent feedback. We're happy to hear that your team has been making good use of the OpenShift feature, and that the schedule reminders have been helpful for them.
We also appreciate your feedback regarding the Available Shifts card on the mobile Dashboard. I can see how it'd be useful to customize where that information appears, and we're always looking for ways to improve the app. If you have any additional questions or concerns to share, don't hesitate to reach out to us at https://help.wheniwork.com/submit-a-ticket/ - we're here to help in any way we can.
Best,
Natalie
Répondu le 16/12/2024
Shania
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
3,0
Publié le 21/11/2024
Simple and Easy Scheduling
It was alright. It did the job, it was easy to use for scheduling and organizing teams although I wish it had an option for clocking in and out and looking over timesheets
Avantages
Scheduling is easy and everyone can have access to it
Inconvénients
Employees are not able to clock in and out in the app which would make it easier.
Réponse de When I Work
Hi Shania,
This is Dawn from When I Work. Thank you so much for taking the time to leave such amazing feedback! We truly appreciate all of the positive things you mentioned, as well as the opportunities for growth.
I’d love it if you could reach out to our Care Team by submitting a ticket using the following link: https://help.wheniwork.com/submit-a-ticket/. We’d like to investigate and resolve the issue you're experiencing with employees not being able to clock in and out of the app.
Looking forward to hearing from you, and thanks again for your feedback!
Warmly,
Dawn
Répondu le 27/11/2024
Heather
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 08/11/2024
When I Work Review
Overall, employers and employees appreciate the ease of usage and simplicity.
Avantages
I like the ease of scheduling (including copying schedules from one week to the next), as well as being able to view employee's time submitted and notices when there is overtime. I also appreciate the integration with Gusto, our payroll service.
Inconvénients
Sometimes there is a lot of detritus and repeated shifts that shouldn't be.
Réponse de When I Work
Hello Heather - Thank you for utilizing When I Work and for reviewing our application. We love hearing your praise and feedback!
Répondu le 13/11/2024
Tessa
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
4,0
Publié le 03/11/2024
Easy program to use
Used it to manage 30 employees schedule for animal care.
Avantages
Easy app based program that is very user friendly
Inconvénients
This program has been easy to use. The feedback from the help has been good. May be nice to have settings that can be changed in part of the program and not other parts as we have several departments use it and it would be nice to be able to change things per deparment
Réponse de When I Work
Hi Tessa, thank you for taking the time to rate us! Your feedback is certainly valued and will be extremely helpful to our team! Please reach out if you ever have any questions!
Répondu le 11/11/2024
Ashli
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
3,0
Publié le 06/11/2024
When I Work- the good and the bad
Good platform but needed more versatility
Avantages
The scheduling module had good templates and an easy setup for documenting pto
Inconvénients
The platform was limited for employee documentation
Alternatives envisagées
PaylocityPourquoi passer à When I Work
Smaller staff at that time, didn't need as many functionsRéponse de When I Work
Hi Ashli, thank you for taking the time to rate us! Your feedback is certainly valued and will be extremely helpful to our team! Please reach out if you ever have any questions!
Répondu le 11/11/2024
Jazzmen
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
5,0
Publié le 11/01/2025
Rock it Clock it
Excellent excellent I miss using the program honestly.
Avantages
I loved I could find my paystubs, employee information and easy access to W2s
Inconvénients
I hated it didn’t let me save my password and I’m forgetful.
Réponse de When I Work
Hi Jazzmen,
This is Dawn from the Care Team at When I Work. I can't thank you enough for taking the time to leave such a wonderful review! We truly appreciate your feedback and are so glad to hear you're enjoying the app.
I saw that you mentioned the app didn’t let you save your password, and I can definitely understand where you are coming from—I'm also guilty of forgetting my passwords from time to time! If you'd like to make logging in faster in the future, I’d recommend exploring the password storage options on your device or browser. Many devices have an autofill feature that you can enable within the 'Settings' app, which could save you some time.
If you ever need help with anything else or have further questions, don't hesitate to submit a ticket with our Care Team using the following link: https://help.wheniwork.com/submit-a-ticket/
We are always happy to help!
Warmly,
Dawn
Répondu le 15/01/2025
Daniel
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 19/09/2024
Great software for scheduling of work
It was a great product, very useful, clear layout and great features.
Avantages
Scheduling feature was very good, we could see very clearly availability of each employee and their schedules of work.
Inconvénients
It did not link directly with our bookkeeping software.
Pourquoi choisir When I Work
We wanted an app that will be communicating to the employees directly their schedules.Pourquoi passer à When I Work
This software worked best for the scheduling needs.Réponse de When I Work
Hi Daniel,
Shab here from When I Work. We're delighted to see that you have enjoyed When I Work! If you had any questions that we can help you with, please submit a ticket to us directly at https://help.wheniwork.com/submit-a-ticket/ and we'd be more than happy to assist you. Thank you!
Warmly,
Shab
Répondu le 24/09/2024
Samantha
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 25/11/2024
When I Work is great
This app is great. It's the easiest scheduling app there is. Not much to it but employees can message each other about any work related things or give shifts to each other. The schedule is easy to read and it even has time tracking so we can clock in on it.
Avantages
I love When I Work and it's easy to follow app. All of the important things like schedules and taking shifts is easy to access and manage. It also has a team messenger so we can communicate on there.
Inconvénients
I do not have any cons about When I Work
Réponse de When I Work
hanks for the great review! We're so happy to hear you're enjoying the app, and we'll continue working hard to meet your expectations
Répondu le 04/12/2024
Taylor
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
4,0
Publié le 21/12/2024
When I work works
Overall it has been quite good. As with any new app or program, using it more and more will only make it easier with time.
Avantages
Very easy to navigate through the set up process, and easy overall use.
Inconvénients
I still haven't had the chance to fully go through the whole program as of yet.
Réponse de When I Work
Hi Taylor,
Hannah here with When I Work. Thank you for taking the time to leave us a review and let us know how your experience has been so far.
I'm glad to know that your initial experience has been positive and it's been easy to use.
We host customer webinars that could provide some helpful tips and insight if you are interested in checking them out: https://thisclicks.wistia.com/folders/liqrczqwnd.
If you have any additional questions, don't hesitate to reach out so we can assist further https://help.wheniwork.com/submit-a-ticket/.
Thank you!
Best,
Hannah
Répondu le 27/12/2024
Nick
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
4,0
Publié le 07/08/2024
When I Work — our best HR rep
We have loved our experience so far with When I Work. It reduces the time and effort our senior staff have to spend verifying that each location is being properly staffed. It also provides us with the means to anticipate and identify potential problems before they materialize by reviewing attendance trends.
Avantages
When I Work was an answered prayer for our personnel department. We recently underwent a large expansion that added several employees, contractors, and locations. By shifting to When I Work, we have been able to eliminate the need for a separate staff member to oversee employee attendance and productivity. Prior to implementing this, just checking in with each of our site managers took up most of the mornings. Now, within five minutes we are able to get a complete view of where our company assets are at any given time.
Inconvénients
The only drawback we are facing has less to do with When I Work and more to do with the use of productivity software in general. We received some initial backlash from employees who felt we were being overbearing by not taking their word for hand written time sheets, time off requests, etc. However, the majority of our employees—including all of the “good ones”—have come to accept that this measure of accountability benefits not only the company but them personally.
Réponse de When I Work
Hey Nick,
Thank you so much for taking the time review When I Work. We are glad to hear that using When I Work has helped save you and your team time with overseeing employee attendance as well as helping ensure each location has been properly staffed!
If you have any question please don't hesitate to reach out to us by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/. We are here to help!
Répondu le 08/08/2024
Kristin
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
5,0
Publié le 09/04/2024
When I work is brilliant!
We love when I work! It's user friendly has everything your business needs and worth every penny!
Avantages
Everything is easy to use and schedule, everything being on one app and on the go is what we need in todays time being fast paced!
Inconvénients
Making sure I copy schedules and publishing instead of it doing that immediate.
Réponse de When I Work
Hello Kristin,
Sarah here from the Care Team at When I Work.
Thank you for taking the time to review the When I Work app and provide your feedback. We are so glad to hear that you are enjoying the app and appreciate its ease of use.
Please don't hesitate to submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ or by emailing [email protected] if we can ever assist with anything else.
Take care!
Best,
Sarah
Répondu le 16/04/2024
Amaiah
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 06/02/2024
When I Work Review
Avantages
I enjoy the simplicity in a software that is capable of achieving so many different things.
Inconvénients
The team communication aspect has quite a few bugs that do not seem to ever be fixed. Occasionally, messages and chats will disappear.
Réponse de When I Work
Hi Amaiah, We are glad to hear that you are enjoying the app. Our Customer Care team will definitely want to take a closer look into what you are experiencing. Can you please submit a ticket at https://help.wheniwork.com/submit-a-ticket/? We're here to help.
Répondu le 09/02/2024
Jackie
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 06/03/2024
Best Available
Avantages
The ease of use and how quickly employees catch on to using it
Inconvénients
Sometimes if the employees aren't looking they miss the clock in confirmation and that's frustrating to have to fix often.
Réponse de When I Work
Hi Jackie,
Shab here from When I Work. We are happy to hear that you are enjoying the ease of use of the app.
We'd be happy to take a closer look at any issues you are encountering, if you can please submit a ticket to our team at: https://help.wheniwork.com/submit-a-ticket/. We're here to help!
Thank you for using When I Work.
Warmly,
Shab
Répondu le 07/03/2024
Asha
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 24/07/2024
When I Work Shifts Usage
Avantages
When I Work is a great employee scheduling and shift management software. It offers the ability to pick up and drop shifts easily while maintaining communication with necessary personnel.
Inconvénients
When I Work can be very expensive especially since it charges per employee. For bigger organizations, it may not be worth carrying the variable fee structure to maintain annual budgeted expenses.
Réponse de When I Work
Hi Asha,
Shab here from When I Work. We appreciate you taking the time to write wonderful feedback about our app, and we love to see that you are enjoying When I Work! We also appreciate the feedback on the cost and love hearing from customers on their experiences. Thank you for writing in!
Warmly,
Shab
Répondu le 20/08/2024
Jessie
- Secteur d'activité : Photographie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
2,0
Publié le 05/08/2024
Stick to the smaller guys. Biggest companies suck
The larger the company got the less they cared.
Avantages
Drag and dropping shifts and the colour coded job sites.
Inconvénients
After being a customer for over a decade since the very beginning. We missed the alterations to the annual plan deadline by less than a week due to being off work with a sick child.
When I work doesn't care and will not support.
They have now lost one of their longest customers.
They used to care about their customers, now they don't.
Réponse de When I Work
Hi Jessie,
Shab here from When I Work. Thank you kindly for your review, and thank you for the heads up about this. Our Customer Care team would be happy to help you out. Please submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can provide more assistance! Thank you for taking the time to write us your thoughts and feedback today! We look forward to assisting you.
Warmly,
Shab
Répondu le 07/08/2024
Sara
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
4,0
Publié le 10/05/2024
Your Typical Scheduling Software
When I Work has all the basic features we need for schedule management in small animal hospital.
Avantages
As an employee, it is easy to submit time off requests and check the status of requests, view other employees schedule, and see where additional coverage is needed on the calendar.
Inconvénients
The messaging platform was a little confusing to learn at first.
Réponse de When I Work
Hello Sara, Thanks for the detailed review! It’s wonderful to see that our product is helpful to you!
Répondu le 13/05/2024
Sharonda
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
5,0
Publié le 27/04/2024
Satisfied Customer
Over all my experience was great, no complaints.
Avantages
Extremely easy to use. Our team had no issues with it.
Inconvénients
Didn’t really have any issues with the software.
Réponse de When I Work
Hi Sharonda,
Farrah here from the Care Team at When I Work!
Thank you for taking the time to review the When I Work app and providing your feedback. We are so glad to hear that you are enjoying the app and appreciate its ease of use.
Please don't hesitate to submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ or by emailing [email protected] if we can ever assist with anything else.
Take care!
Best,
Farrah
Répondu le 29/04/2024
Kennedi
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
4,0
Publié le 06/03/2024
Kennedi Leever Review WIW
I enjoy the ease of creating effective schedules however sometimes it is difficult to explain how to use the app.
Avantages
I like the functionality and overall design.
Inconvénients
I like least the amount of glitching inside the app.
Réponse de When I Work
Hi Kennedi,
Shab here from When I Work. We appreciate you taking the time to write us a wonderful review.
If there are any specific issues you are encountering or questions you have, please reach out to our Customer Care team by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/. We're here to help!
Thank you for using When I Work.
Warmly,
Shab
Répondu le 07/03/2024
Kevin
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
3,0
Publié le 19/09/2024
It’s Just Fine
Avantages
Alerts about incoming shifts and announcements in a timely fashion, allows for the creation and management of scheduling with all the needed essentials
Inconvénients
Nothing really stands out creating for a generic service but fulfilling the job slightly above the competition
Réponse de When I Work
Hi Kevin,
Shab here from When I Work. Thank you so much for writing us a review! We are so happy to see that you are enjoying When I Work and its many features.
Thank you for being a valued customer!
Warmly,
Shab
Répondu le 24/09/2024
Jasmine
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
5,0
Publié le 03/05/2024
I love the perks
I really like this app and I will use it again. on my nect job that offers it.
Avantages
What is there not to like about the app, you get to see everything and all the days that you work and the days that you dont work.
Inconvénients
I wish that therer w ++++
I wish that there was an part where you could request the time to take off from the job or the day that you have up there.
Réponse de When I Work
Hi Jasmine,
Shab here from When I Work. Thank you for your wonderful feedback! We love to see that you are enjoying the app and it's many features. Regarding Time Off requests, our team would be happy to walk you through how they work! Please submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can provide more assistance.
Thank you again for your wonderful review and have a great week!
Warmly,
Shab
Répondu le 06/05/2024
Melissa
- Secteur d'activité : Emballage/livraison de marchandises
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
5,0
Publié le 24/07/2023
When I Work: Excellent Solution for Scheduling and Payroll
When I Work helped us so much in scheduling our employees for multiple job sites. It had all the features we needed for scheduling employees, requesting time off, time clock, and integrated with ADP for payroll. We love using When I Work.
Avantages
When I Work is so easy to use and has all the features we needed for our small business. We scheduled employees, multiple locations, request time off, payroll, confirmed shifts. When I Work had all the features we needed at an excellent price.
Inconvénients
There was nothing that was difficult to use about When I Work and their tech support was amazing.
Réponse de When I Work
Hi Melissa!
Thanks for leaving us an amazing review! It is delightful to hear we've helped make scheduling easier for you. It's a pleasure to serve teams like yours!
Kindly,
Shanyce
Répondu le 27/07/2023
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