En savoir plus sur ClockShark

ClockShark est un système cloud de gestion du temps qui aide les entreprises des secteurs de la construction et des interventions à gérer leurs effectifs mobiles. Ses fonctionnalités comprennent la gestion du temps et des absences, la planification du personnel, des alertes par e-mail, une pointeuse sur borne interactive, etc. ClockShark propose des applications mobiles pour les appareils iOS et Android qui permettent aux travailleurs sur le terrain de suivre leurs horaires, de pointer à l'arrivée et au départ et de joindre des photos et fichiers pour des tâches spécifiques directement aux feuilles de temps. Les responsables peuvent également surveiller les emplacements de leurs employés et obtenir des mises à jour de statut en temps réel concernant un poste spécifique. De plus, ClockShark offre des fonctionnalités de calcul du coût des tâches et aide également les utilisateurs à suivre et à gérer les journaux d'audit et les modifications de feuilles de temps. Il peut également s'intégrer à divers systèmes de paie et de comptabilité tels que Sage, ADP, Xero et QuickBooks. Les services sont proposés avec un abonnement mensuel. L'assistance est assurée par téléphone et à travers des FAQ en ligne.
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Vidéo de ClockShark
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ClockShark - Prix

ClockShark n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de ClockShark est disponible à partir de 20,00 $US/mois.

À partir de :
20,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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ClockShark - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,7
Fonctionnalités
4,6
Simplicité
4,7
Support client
4,9
5 avis sur 1 770 Afficher tous les avis
Heather
  • Secteur d'activité : Agriculture
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/05/2020

Fantastic Application!

We moved from a complicated spreadsheet and paper timesheets to this system and it has been a fantastic overhaul. We are saving time and coordination efforts already just by using the clock in / out feature. Here this week we will be moving forward with the scheduling feature as well.

Avantages

The software is very easy to use. The tutorial for mobile use is great and all of our employees have been able to adjust very easily. The scheduling aspect is top tier (we did a LOT of research on you and your competitors.)

Inconvénients

It would be great if there was a way for each employee to flag time issues that wasn't just a note, like a push notification. Also, we would love it if you had a mass messaging option (but I've heard you are working on it!)

Pourquoi passer à ClockShark

The cost was really competitive for the features you offered. We liked ios and android. We needed a mobile application that was fully functional and easy to use. Your scheduling software ROCKS when compared to others.

Réponse de ClockShark

Hello Heather,

Thank you for your 5-star review! Glad to hear that ClockShark is easy for you and your employees to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Répondu le 05/06/2020
Buffy
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/08/2022

Second time Customer for a Reason!!

I had worked for another similar company and implemented the program there, upon starting with this new company I thought it was worth using again because my experience with ClockShark the first time was amazing. Customer service is unparalleled, if I get stuck I send a message and within minutes someone helps me!! They've even sent me videos explaining how to do things!

Avantages

The ease of use and simplicity of the on-screen format make it less overwhelming than other software I've tried.
It is easy to present to employees and overall very user friendly.
The people that provide service are incredibly helpful and super friendly to me!! There is also no hard sell for anything, I'm hoping to grow the company and when I'm ready for the premium level I know it will be an easy switch but no one has ever tried to convince me I needed more than I have.

Inconvénients

I would like there to be perhaps, a server for picture and video attachments as my techs like this feature the best, being able to upload information this way so that they have it for the future as well as the rest of the team to view. You can attach pictures but the videos have given us a bit of issue and the size of the file allowed is a bit restrictive.

Alternatives envisagées 

Housecall Pro et ServiceTitan

Pourquoi passer à ClockShark

HouseCall pro was #1 very expensive but it was also way overkill for what our needs were. We are a small company that does invoicing and bookkeeping through QB and I couldn't justify the price. Not to mention, after I cancelled they kept billing me hundreds of dollars and it was a challenge to get it back. Customer service not their #1 priority I guess! After this experience I didn't even want to take a chance with ServiceTitan so opted out after the sales call.
Babbette
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
2
Simplicité
2
Support client
0

2
Publié le 23/07/2022

Not worth it

Avantages

I do not have any pros for this product. It is not worth it.

Inconvénients

There isn't anything that we liked about this. It was very hard for our employees to understand and use

Réponse de ClockShark

Hi, Babbette! I'm sorry to hear that your team found the app difficult to use as we pride ourselves on being user-friendly. Our dedicated Support team would be happy to assist with any questions you have about the app along with sending resources you might find useful. Please contact us at [email protected]

Répondu le 05/08/2022
Jesus
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 17/08/2022

So simple that its actually complicated

Overall it is well balanced and easy to use. Just be ready for some confusion when you start implementing it into the field.

Avantages

The software is super easy to use and user-friendly, especially with the new Spanish language update.
Viewing reports is also very simple and well laid out.

Inconvénients

It seems to be so simplistic that it's complicated for someone who has never used it before. Functions such as changing job tasks and clocking out are very easy to perform, but since they are so simple, many of our workers get confused about how to do them. The ease of use also limits the application in its functionality because of its simplicity.

Chanel
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/07/2022

Great Value!

Avantages

I like the clock in clock out feature. Before Clock Shark we were using he honor system, which I believed some employees were taking advantage of.

Inconvénients

Real time reporting location. The only feature I wish was improved would be to report where they are live, not every few minutes.

Alternatives envisagées 

Buddy Punch et Clockify

Pourquoi passer à ClockShark

Clock Shark had an easier interface for employees to clock in/clock out. Also had an easier computer software to use.

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