Factorial

Avantages

La gestion des congés qui paraissait simplifiée.

Inconvénients

Le service clients absolument désastreux ! Lorsqu'il s'agit d'acquérir un nouveau client, ils sont très dispos ... par contre, pour le reste, impossible de les avoir au téléphone, ils ne répondent jamais aux mails et ne tiennent pas leurs engagements.

Avantages

Aucune, le produit a été survendu et grosse déception à l'arrivée

Inconvénients

-pas d'api avec aucun logiciel
-sav nulle ou inexistante
-service client peu présent
-vente mensongère et survente
-perte de temps pour la ressaisie de données

Avantages

Un logiciel bien vendu : une offre qui parait intéressante lors des échanges commerciaux, mais se révèle vite peu opérationnelle

Inconvénients

L'implémentation et la formation
L'accompagnement client
Le non-respect des promesses faites lors de la vente
Le manque d'automatisation du logiciel (choses à faire manuellement!)
La durée d'engagement alors que tous les services payés ne fonctionnent pas

Avantages

Outil de travail très efficace et facile d'utilisation, Factorial est un excellent logiciel qui me permet de gérer des ressources humaines. Très sécurisé et créatif, il m'a permis la gestion du temps et de travailler à distance. Nous en avons tous besoin en tant qu'entreprise.

Inconvénients

En dehors du manque de certaines fonctionnalités dans les modules de gestion des absences et plannings, Factorial présente un coût d'abonnement élevé. A revoir pour le meilleur de tous.

Avantages

l'logiciel factorial de ressources humaines, suivre des heures

Inconvénients

pas d'inconvénients dans l'utilisation de de factorial

Avantages

Factorial une logiciel simple à utiliser, dématérialisé et pratique autant pour l'employeur que l'employer. Je le trouve bien organisé et parfait.

Inconvénients

Bon le début de l'utilisation m'a été un peu difficile mais avec le temps ça été facile car c'est très complexe

Avantages

Une appli simple à utiliser et pratique pour automatiser certaines taches. Pour ceux qui recrutent assez souvent le logiciel est très utile pour gérer toutes ce qui est relative aux ressources humaines grâce à des fonctionnalités intéressantes.

Inconvénients

Pour ma part, il est assez difficile de trouver des défauts à cette application mais seulement souligner le fait qu'il pourrait être plus utile s'il était possible d'intégrer plus d'applications ou de logiciels. Néanmoins, concernant la tache pour laquelle il est créé, il est top.

Avantages

Factorial est réellement un outil qui est fait pour faciliter la gestion d'activité, comme pour un indépendant de mon genre. Il est complètement en Français, ce qui est pratique. En quelques clics, vous avez tout ce dont vous avez besoin sur l'interface.

Inconvénients

Mais, il est vrai que le service client de ce logiciel met un peu de temps à répondre.

Avantages

il permet de gérer les paie et d'éditer les bulletin conformé et très soigneusement

Inconvénients

parfois j'ai rencontré des bugs, j'ai du relancer le logiciel.

Avantages

Factorial est une plateforme qui que j'apprécie énormément, le mode d'utilisation est très simple. En ce qui concerne la gestion du temps et les recrutements des ressources humaines, ce logiciel est le meilleur.

Inconvénients

En ce qui concerne les limites du logiciel ; le service client prouve de difficulté à répondre rapidement des fois.

Avantages

J’ai apprécié sa simplicité, son design agréable , les notifications alerte pour prévenir en temp réel

Inconvénients

Le service client es lui moins réactive et moins satisfaisant mais étant donné la qualité du produit pas vraiment utile sauf pour les cas important

Avantages

Payroll management feature and the payroll summary might be the best when using Factorial. Has great features and really easy to understand the whole points. Training a new comer employee with this product helps a lot as it can show every process step by step, which we loved.

Inconvénients

Too simple and not fast enough when navigating.

Avantages

Customer service team was top notch. They were willing to try to work with every single one of our hospital's needs and were accessible pretty much at anytime.

Inconvénients

We hit a huge road block trying to come up with a way to add our evening pay differentials into the payroll software.

Avantages

It is a well-organized HR and document management tool that is easy to navigate and has all the required information on the front page dashboard.

Inconvénients

It may not have the correct visibility between teams in different companies inside the same organization.

Avantages

Nothing, I personally feel "ripped off" by factorial and personally question their business ethics.

Inconvénients

Our experience with Factorial was absolutely terrible, over the first six months we had four different success managers, (they did not seem to be able to retain their people) - to add to that the product was grossly over sold, only for us to find out when it came to implementation that promised features were not available. The support is slow, getting any support outside of Europe is near impossible. Any complaints were met with promises that we never delivered upon.

Avantages

Continuous improving with new features since day one
Account manager dedicated and able to provide support effectively
Competitive pricing for an HRIS

Inconvénients

Leak of integration with Payroll providers (Zucchetti in Italy) that does not provide a full simplification on this stream
Roadmap at the very beginning was defined by the company and client requests are difficult to be prioritize
Customization based on country specificities are a plus but something difficult to standardize from a multi-country management point of view (i.e. all elements should be aggregate reporting)

Avantages

There is clarity in performances analysis through the digitized system offers from Factorial. Has highly integrative features for running business smoothly and professionally. It is a huge step forward towards digitization of HR tasks to achieve organized culture and high productivity to an organization.

Inconvénients

I did not like the customer support especially during implementation. Integration was not easy too.

Avantages

I absolutely love all of the options Factorial has. Excel has nothing on Factorial! Factorial can do it all!

Inconvénients

Not finding out about Factorial sooner! I would have made the switch earlier!

Avantages

It has a great UI and its fairly easy to setup
support was really great

Inconvénients

Most of modules lacks enough features and there useless features that just confuses you

Alternatives envisagées 

Pourquoi passer à Factorial

Avantages

User friendly and efficient, which is what we ask to this type of software!

Inconvénients

The first version. The update is awesome.

Avantages

1. Excellent functionalities
2. Easy to read the dashboard pan
3. Effective reporting mechanism

Inconvénients

1. Just a bit expensive rest nothing else to be worried about

Avantages

Am Anfang das freundliche Kundensupportteam und das Setup

Inconvénients

Nach und nach mehr Probleme beim Einloggen, dann auch schlechterer Kundenservice - und vor ein paar Tagen plötzlich, da angeblich Zahlungen von vor 2 (!) Jahren ausstehen, Blocken des Accounts. Mit Factorial scheint es wirklich bergab zu gehen - schade

Avantages

Factorial is a one-stop solution for all things HR. As a user, everything from my daily time-tracking to receiving payslips is handled on the platform. Our company uses factorial a lot. I love the Calendar View where I can see who in the team would be on leave during the month. It enables me to plan things ahead without having to make tens of emails. We also use it during quarterly reviews where we can fill out surveys, put our reviews for 360 feedback etc. If I need any document I don't need to look any further than the platform because all my documents are on this platform.

Inconvénients

So far I haven't come across any major issues. I do see that the app might not be able to offer more once a company starts scaling but it is not a con for me at the moment.

Avantages

There were several aspects of Factorial that I found particularly appealing. One of the things I liked most was its comprehensive HR management features. Factorial offered a wide range of functionalities, including employee onboarding, time-off management, document management, and performance evaluations. This all-in-one platform made it convenient for businesses to centralize their HR processes and streamline their operations. Additionally, I appreciated the user-friendly interface and intuitive navigation of the software, which made it easy to navigate and utilize its various features.

Inconvénients

There were a few aspects of Factorial that I found less favorable. One area that I liked least was the limited customization options. While the software provided a solid foundation for HR management, there were certain aspects that couldn't be customized according to specific business needs. This lack of flexibility might be a drawback for organizations requiring highly tailored HR processes or unique workflows. Offering more customization options would have allowed for a more personalized experience for different businesses.

Avantages

What we like the most was how easy is understand the platform and used. There´s no one who can not be able to find what they need or registered in the platform.
How easily is complete the payroll process and how attent are the payroll staff.
That i can use the platform for more than just one use, as example: payroll, recruitment, as documentary, to share documents with the employees, etc...

Inconvénients

What i like least is that in the lead product that i think is the payroll i mis some usabilities as do changes directly in the payroll when are ready, like last minute changes that make the process return to scratch. Will be more easy if i can do it online.
I really miss create differents document folders. I think that right now you have it but it´s a differente package.