Docebo

Avantages

Nous aimons le fait que le logiciel croît et évolue constamment et nous a permis de progresser au-delà de ce que nous pensions initialement possible. Nous aimons aussi le partenariat que nous avons avec Docebo. Nous estimons que notre entreprise compte vraiment pour eux et qu’ils sont à l’écoute de nos besoins et utilisent des exemples pour nous aider à résoudre tous les problèmes.

Inconvénients

Le logiciel grandit et évolue rapidement, on a parfois l'impression de passer rapidement au produit suivant plutôt que de développer pleinement ce sur quoi il travaillait. Le produit ou la nouvelle fonctionnalité peut être complet à 95%.

Avantages

It's a very user-friendly LMS that focuses on customizability and design. Unlike other learning management systems, Docebo gives you the tools to design pages, courses, and learning plans with the user in mind, allowing you to make engaging learning experiences rather than signing in to check off training in a 'system'.

Inconvénients

The notification system, while very flexible and customizable, is a little hard to use when you get more than a few notifications. Keeping track of each one becomes a little difficult.

Avantages

With Docebo, our Education Services team can easily create and maintain a personalized learning experience for our customers. The user-friendly admin functions make it effortless to build our pages and update our courses. Additionally, onboarding new admins is a breeze, especially with excellent support resources like the Docebo Community, Knowledgebase, and University.

Inconvénients

We have encountered difficulties in meeting our organization's requirements for managing certifications with Docebo. Specifically, we have needed support from our customer success manager regarding managing deadlines, renewing certifications, and archiving enrollments.

Avantages

- Great API offering a lot of freedom to build many tools around Docebo and customize the experience within the platform. This is the strongest advantage of this platform and its true competitive advantage - Lot of options for personnalization within the platform - Good reporting - Very quick customer service

Inconvénients

- Takes a while to learn and get comfortable with the tool - Some features seem abandonned by the product team with no plan to improve the experience - The product team needs to be more transparent with what's in store in the roadmap - UX is inconsistent

Avantages

There are many different features and even if something is not built-in, you can usually find a good workaround for it. In the last couple of years, Docebo is more focused on improving existing functionalities which is a fantastic step into the right direction.

Inconvénients

I do believe their customer support, although fast, is not of the best quality. I often found them not knowing enough about the platform.

Avantages

We value Docebo’s user-friendly platform, which allows us to create tailored learning plans and centralize all our training materials in one convenient location.

Inconvénients

Our wish list includes enhanced options for editing and searching sent newsletters, along with improvements to the mobile experience.

Avantages

The modern interface and intuitive handling allow you to quickly learn new content. This saves time, which means the training effort can be optimized.

Inconvénients

There are extensive customization options, but not all individual use cases can be implemented.

Avantages

Docebo has amazing community features that support peer learning and training from multiple angles. The integration of channels, learning plans, and Docebo's Discover, Coach & Share functionality enables the creation of highly effective learning journeys.

Inconvénients

The difficulty of making quick adjustments to the product (though understandable in a large company).

Avantages

Intuitive, customizable, great customer support. Offers many useful functionalities

Inconvénients

lacks some functionalities regarding doing things in batches

Avantages

Configurability of the products allows us to pick and choose what features are available to our learners and how each feature is used

Inconvénients

Reporting and Learning plan duplication are lacking

Avantages

I like how they listen to what their clients need. They adapt, provide options, and allow their clients to get what they need.

Inconvénients

If you get Docebo as a third party from a different provider, your options would have limitations as some features are not available, like when you directly get to Docebo

Avantages

I love the way users, courses, lesson plans, and reporting are organized. I can generally configure the platform to do what I need to do regarding managing users and tracking course completions/scores. I also love how the dashboard and buttons can be customized. I was able to configure the look and feel of the platform to match our branding.

Inconvénients

My least favorite aspect is the difficulty of trying to troubleshoot bugs in the system. We've had some tracking issues without Docebo Marketplace content that haven't been able to be resolved. When I have to ask IT for help, my requests are generally unresolved.

Alternatives envisagées 

Pourquoi choisir Docebo 

Logiciel antérieur 

Pourquoi passer à Docebo

Avantages

Gamification features, Learning plans, ease of use, Learning management, engagement, branding

Inconvénients

Certificate template is really poor, setting up power users could be easier

Alternatives envisagées 

Pourquoi choisir Docebo 

Avantages

Overall based on many different previously used LMSs, it's like night and day. Docebo is so much easier to use than anything. Just hired two new team members and they both after 1 week in Docebo cant believe how much easier it is than any other system.

Inconvénients

Checklist feature needs to do much better with reporting and scheduling features.

Alternatives envisagées 

Pourquoi passer à Docebo

Avantages

Docebo has a very clean and usable interface for both users and administrators, but lacks in some areas which appear to be easily achievable wins. There are great ways to categorize data, and the reporting functionality is very robust.

Inconvénients

There are many constraints in Docebo that do not appear to have any purpose other than to degrade the experience and make it harder to use. It is a shame that these issues exist as they prevent Docebo from really reaching its full potential.

Avantages

It's lightyears ahead of our former LMS, but as we grow into using more aspect of the platform, the pain points are more prominent.

Inconvénients

lack of intuitive reporting (see above, cobble together various reports) and soft deadlines for LPs (IE we can't use days of validity on LPs for this reason). These are my two biggest pain points at the moment.

Avantages

Mostly easy to set up and maintain. Easy to get our program managers up and running with creating their courses, maintaining them, and attending to users.

Inconvénients

Inability to create course applications. More reporting options would be helpful.

Avantages

Docebo shines with its wide array of learning tools and resources. The ability to customize learning paths for different users is a game-changer for me. It's streamlined the training process for my team, making it easier to track progress and engagement.

The platform is user-friendly. I found navigating through courses, creating content, and monitoring learner progress straightforward from the get-go. This ease of use has significantly reduced the time I spend on administrative tasks.

Inconvénients

Integration Challenges: While Docebo offers integration capabilities, I've encountered some hurdles getting it to seamlessly connect with other tools we use. This has sometimes led to workflow inefficiencies and a need for workarounds.

Avantages

I liked the Implementation team that I worked with, and I have loved my support team. They are very helpful and cheerful.

Inconvénients

The appearance -- what you can do as a basic administrator to make the sign-in page look amazing is limited. You really need to hire outward to get it to feel like a beautiful "website".

Avantages

Whether you have a small team or a global workforce, Docebo scales effortlessly. Its cloud-based infrastructure ensures seamless access, even for remote learners.

Inconvénients

Docebo’s pricing can be like solving a tricky puzzle. You gotta know what you want to pick the right plan.

Avantages

The ease of use, along with all the functions available.

Inconvénients

IT help desk service could be faster when issues present themselves.

Avantages

Docebo is an LMS that is very advanced and extremely user-friendly.

Inconvénients

The reporting features have an opportunity, but a new one is coming in March for support.

Avantages

What is most amazing about Docebo is the capability to customize the platform in terms of learning experience and overall training organization.

Inconvénients

All the coins have two faces, the cons in Docebo are related to the pros: the strong customization capabilities make the platform administration complex, and it needs to have a high level of specific knowledge.

Avantages

Ease of use for the learners and ease for admins. Loading content for course creation allows for many opportunities as well as structuring and assigning learning plans. We utilize implementation strategies for merging Workday, Teams, and SSO which makes life easier as we move to integrate our entire company enhancing employee development.

Inconvénients

As a customer, understand you are creating your own platform (with guidance). If you are not tech savvy prepare to contract assistance from someone who does know the technical language. Docebo has an incredible team and they know what they are doing but they also need to know their audience and who needs extra hand-holding in the process.

Avantages

Overall, I was very impressed with Docebo's content management system. It was easy to use, flexible, and integrated well with other learning management features. I highly recommend it to anyone looking for a powerful and user-friendly content management system.

Inconvénients

There are a lot of features and options, and it can be overwhelming to know where to start. However, Docebo also provides excellent support, so I was able to get help when I needed it.