En savoir plus sur Docebo

Docebo est une solution LMS (Learning Management System) dans le cloud qui vise à fournir des programmes de formation aux employés, partenaires et clients.  Docebo offre ses services à divers secteurs : informatique, technologies, commerce de détail, consulting, soins de santé, fabrication, énergie, pétrole et gaz. Les fonctionnalités et applications diverses de Docebo peuvent être activées ou désactivées selon les besoins de l'entreprise. Les utilisateurs peuvent fournir du contenu, gérer les formations, suivre les certificats et récompenser les apprenants grâce à la plateforme. Les paramètres de confidentialité permettent aux utilisateurs d'accorder des autorisations spécifiques en protégeant différents clients. La solution fournit des capacités de stockage, cours, bande passante et administrateurs illimitées. Le système peut également s'intégrer à des applications tierces. Docebo propose un service d'assistance multilingue (plus de 30 langues disponibles), des formations et un processus d'intégration personnalisé. Le système est indépendant du navigateur et accessible via des appareils mobiles et des applications pour iOS et Android. Docebo Mobile pour iOS et Android sont des applications en marque blanche qui permettent aux utilisateurs d'utiliser leur propre logo et leur marque sur chaque sous-domaine du portail.
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Vidéo de Docebo
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Docebo - Prix

Docebo n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Docebo est disponible à partir de 25 000,00 $US/année.

À partir de :
25 000,00 $US/année
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Docebo - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
3,9
Fonctionnalités
4,1
Simplicité
4,2
Support client
3,9
antonin
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/03/2021

"Docebo continue de croître et d'évoluer comme nous."

Ils ont été les partenaires les plus extraordinaires de notre organisation. Nous croyons sincèrement que leur succès nous a permis de connaître la croissance et le succès de notre culture d’apprentissage.

Avantages

Nous aimons le fait que le logiciel croît et évolue constamment et nous a permis de progresser au-delà de ce que nous pensions initialement possible. Nous aimons aussi le partenariat que nous avons avec Docebo. Nous estimons que notre entreprise compte vraiment pour eux et qu’ils sont à l’écoute de nos besoins et utilisent des exemples pour nous aider à résoudre tous les problèmes.

Inconvénients

Le logiciel grandit et évolue rapidement, on a parfois l'impression de passer rapidement au produit suivant plutôt que de développer pleinement ce sur quoi il travaillait. Le produit ou la nouvelle fonctionnalité peut être complet à 95%.

Tai
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/04/2022

Docebo is a great LMS for so many industries to fully engage with their users

Docebo has made it easy to pick up and configure so you can get your users up and running very quickly! You can make in place updates to pages and courses too. Also their Slide Converter tool is awesome! If you have a PowerPoint presentation or PDF that suits the needs for learning, you can load it into the slide converter and it turns it into a trackable e-learning!

Avantages

This product really thinks about the end user and what would engage them which increases usage. There are so many benefits you can get from the add ins available and some of them you don’t even need to have their LMS to use. They have really thought out of the box on their Impact Learning!

Inconvénients

There are small pieces on the site that have potential for growth for example there isn’t a gap analysis tool for the content. This said, they do use their community site for users to log in, share their journeys and add ideas which can be picked up by their developers for future enhancements.

Utilisateur vérifié
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001-5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
2

4
Publié le 16/10/2019

Forward thinking, cutting edge and learner centric LMS platform

Docebo is a fast growing organization with some very talented people. The platform itself is solid and will continue to get even better if they are able to continue implementing the features that are on their planned list. My biggest recommendation is to get to a better balance between firming up and fixing current functionality vs. pushing out new functionality.

Avantages

Docebo's user interface is one of the best out there. I was impressed with the clean look and feel of the platform which was reinforced by our learners through their own feedback. Docebo's user experience encourages user adoption and more time in the platform if they can find and view the content they are looking for. Docebo's combination of traditional eLearning content along with it's Channels (corp. youtube type feature) are fantastic. We are looking forward to incorporating gamification to help round our the user experience.

Inconvénients

Docebo could use some work on the administrator side of the platform. There are quite a few areas where there are way too many clicks or a lack of bulk processes that cause additional work for an administrator. One big item that hasn't made its way into the platform but is apparently in plan, is the ability for an administrator to login as a user, to see what they are seeing or even test what as that user to ensure all works prior to releasing new content, features, etc. Unrelated to the platform, but an area that needs improvement is the Customer Support. Docebo only offers email/ticket management and online chat support. There is currently no phone support and many times issues could be solved if you were just able to talk to someone. It should be noted that I am starting to see a shift in this practice which will be welcomed by all current clients.

Utilisateur vérifié
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
2
Support client
1

2
Publié le 15/05/2019

Worst customer support model of any LMS provider.

We have been disappointed since the beginning of our implementation. It was extremely haphazard with no real direction. We got spreadsheets of tasks but those were abandoned by our implementation person early. Our CSM has been less than helpful, she booked a demo of one of the features we were interested in exploring in addition to our current services but didn't invite the right people to the call so everyone (including several of our directors) wasted their time.

Avantages

Some of the workflows are intuitive. Supports a lot of file formats.

Inconvénients

Clunky navigation. Our users consistently report negative feedback. There are bugs in the workflows, customer support all give different responses and often are incorrect. The support is just awful being in EST with no phone support (even for fee) available. issues take a long time to solve (sometimes months) and support is very slow. This is not a very well developed or managed application given the breadth and scope of issues we've encountered.

Alternatives envisagées 

Cornerstone HR et Litmos

Pourquoi passer à Docebo

nope.
Clement
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
3

4
Publié le 29/07/2014

Great look & appeal - lacking in Ecommerce and Selling

Good day,

Docebo is outstanding when it comes to look and appeal. However it is severely lacking when it comes to selling packages online.

Their Ecommerce module is totally inadequate. It mostly provide you with fix price per course through Paypal or Authorize.net

You cannot do bundles, rebates, special renewal price, sales, etc...

You mostly need your own Cart to do all of this. Most LMS out there offer such features.

It would be so easy for them to add this. They already have it for their own payment when you subscribe. However as an LMS user you do not get this.

So great LMS for companies and business but not for content provider who wish to monetize their content.

As far as support and online documentation, there is a lot of OLD STUFF that should be removed. Support was great but they did not communicate very effectively, I have submitted dozens of suggestions, they implemented some of them but never got back to me about it.

Best regards

Clement

Réponse de Docebo

Hi Clement,

Thanks for taking the time out to give us a review! We love the excellent feedback and please know that we do take it in and put all of it into a development matrix that we prioritize based on our roll out plan. Don't worry we do hear you and do document it.

The eCommerce module while meeting most of our current customer's requirements can be supplemented with a very easy integration via our Free API to create a more robust solution if needed. While we understand that eCommerce is important for many of the content providers in the industry we have a long history of strong partnerships and would be happy to assist you in finding a solution that meets 100% of your needs as we try to do with all of our customers.

Our knowledge base supports many different versions of Docebo as we still have customers using older models but rest assured it is still freely available and the entire platform is well documented but great feedback none the less.

Please feel free to contact us!

Répondu le 05/08/2014

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