Paycom

Avantages

l'utilisation est très simple, il m'aide a gérer la présence et le temps
il évite l’incohérence entre travailleur et employeur,

Inconvénients

Dans l’ensemble, je suis très bien satisfait Paycom

Avantages

Paycom est un logiciel qui permet de limiter la saisie manuelle des informations et permet aux employés de bien s'exprimer dans le système. Il y le gain de temps aussi

Inconvénients

Paycom a comme inconvénient, la difficulté de vite planifier des vacances. Et le reporting n'est pas trop évolue dans la personnalisation

Avantages

It is easy to use and has a lot of great features.

Inconvénients

I cant really complain. The initial set up and implementation is long and requires me to be apart of a lot of Zoom calls but I have had assistance from Paycom through every step so this made up for the time it takes.

Avantages

Paycom's customer support is so good. They actually reach out to me more than I have to reach out to them. When I do need help, I call the support team and get immediate assistance. They are also constantly improving their software, without breaking things that work in the process. I couldn't be happier with my Paycom experience.

Inconvénients

The cost is a bit higher than others, but it's worth it for the consistency, customer support and regular development of new features.

Alternatives envisagées 

Pourquoi choisir Paycom 

Logiciel antérieur 

Pourquoi passer à Paycom

Avantages

Paycom was fine for my basic needs for time and attendance. It was easy to use and understand.

Inconvénients

Integrating other systems into Paycom wasn't easy and proved to be difficult for employees to use. We like to be able to incorporate as much HR functionality into one system for ease of use and simplicity, but we encountered a lot of road blocks with Paycom. From my standpoint it was okay to use, but our company quickly transitioned away from Paycom due to the complexity on the backend.

Avantages

After 2023, they have improved Customer Service and the system interface is very intuitive.

Inconvénients

Nothing at this time. They have improved their customer service since 2023 and that really has made it easy to work with them.

Alternatives envisagées 

Pourquoi choisir Paycom 

Logiciel antérieur 

Pourquoi passer à Paycom

Avantages

The single integrated database structure.

Inconvénients

The communication/messaging processes are tedious.

Avantages

End user feature of paycheck preview. Ease of use for employees.

Inconvénients

From Admin standpoint - very manual. No flexibility with position seats. Frequent glitches.

Alternatives envisagées 

Pourquoi choisir Paycom 

Logiciel antérieur 

Pourquoi passer à Paycom

Avantages

User friendly for employees.Especially during Open enrollment!

Inconvénients

To many clicks when trying to navigate through certain areas.

Alternatives envisagées 

Pourquoi choisir Paycom 

Pourquoi passer à Paycom

Avantages

live personal support during set up and always a phone call or e-mail away for answers to new concerns or issues with our payroll

Inconvénients

not always being told about changes/updates

Alternatives envisagées 

Pourquoi passer à Paycom

Avantages

The total HR package, payroll and scheduling

Inconvénients

It was hard to get intial data imputed during setup

Avantages

Ease of use - very transparent about payments, documentation. EXTREMELY straight forward process and great interface

Inconvénients

No issues thus far with paycom. Easy to access online as well as mobile version of application

Avantages

It's an all-in-one system that is user friendly!

Inconvénients

Some customer experience has been lost as the company has grown. It makes absolutely makes sense from a streamlining, efficiency and liability standpoint, but the personal touch/assistance also decreases with these changes.

Alternatives envisagées 

Pourquoi passer à Paycom

Avantages

Paycom puts all of our HR needs in one place. It's a great tool to complete all our projects and functions in the HR department.

Inconvénients

There are often changes that happen in the system that upset/change/revert our already fixed data to something it was before or something completely different than the team doesn't seem to know how/why it happens.

Alternatives envisagées 

Pourquoi passer à Paycom

Avantages

Paycom is EXTREMELY user friendly and has taken so much tedious work off my plate as an HR Manager! Before Paycom, I have 7 different systems that I would bounce between which housed various types of employee data, and to be able to have all of that, and MORE, in one system has been amazing! In addition, the employee visibility / ownership has been a huge positive shift and they are happier to have the ability to do so many things at their fingertips. I would have to say my favorite Paycom feature is "Approve My Check". This has eliminated ALL human error with payroll!

Inconvénients

There is nothing so far that I do not like, but I will say the hardest feature to learn and get used to is reporting. It is very extensive and customizable, which is great and what every company needs, but getting to what you need takes a great deal of time in the beginning. Once you figure it out, its smooth sailing from there.

Avantages

Implementation was done so well, our Paycom team took the time to understand our every need.

Inconvénients

After implementation the customer support was lacking. Our client support specialist was not responsive, and we were given a new specialist almost every month.

Alternatives envisagées 

Pourquoi choisir Paycom 

Pourquoi passer à Paycom

Avantages

I like that I have a team behind me to troubleshoot if I have any issues. If I have a question they are right there to help!

Inconvénients

That we can't hide employees that are no longer employed with us.

Avantages

Super easy to navigate. I love being able to manage my timecard, HR info and trainings all in once place.

Inconvénients

Nothing. I love how much there is that can be done with Paycom.

Avantages

Timekeeping that aligns with California Meal Premium regulations.

Inconvénients

Candidate tracking and scheduling interviews with hiring managers and candidates is wonky.
Paycom messages to employees would be soooo much better received if rather than coming from a "paycom" address, it could be tailored to come from a custom address from our company.

Avantages

I have recommended Paycom to several people. I like the specialists that I have worked with. I like that it is for the most part easy to use.

Inconvénients

That it is not always easy to use. Especially when the programs are changed to
make it easier sometimes it's more time consuming

Avantages

I really enjoyed working with the Paycom team. I can tell they want my business to succeed genuinely, and they work hard to support our needs and growth.

Inconvénients

I really don't have any cons honestly. I have thought hard and can't think of any!

Alternatives envisagées 

Pourquoi choisir Paycom 

Pourquoi passer à Paycom

Avantages

The customer service and ease of getting around in the Paycom system.

Inconvénients

I have had a rep in the past that was not helpful. That can create some frustration.

Avantages

I like that the employee is very user-friendly. The app makes it very easy for the employee to access their timecard, request time-off, view documents, complete checklists, etc. From the HR side, after we explain how to access something via the app, the employee rarely reaches out about the same question again, as it's easy to locate everything.

Inconvénients

I do not have any cons about Paycom. I think the system is great and very user-friendly.

Avantages

I love our specialist and the timely manner she gets back to us. I also love that Paycom is very easy to navigate around.

Inconvénients

I honestly cannot think of a negative thing to say about Paycom.

Avantages

I really like the ease of use I get in the app, as that is how I most often access Paycom. The layout is clear, options are logical, and it's easily understood at each level what I'm looking at and what I'm doing. The app is high-powered with functionality, unlike many apps that are just light versions of their websites. I actually prefer the app. The features are robust, allowing for much more than just requesting time off. Access to tax documents, time cards, adjusting payroll, and yes, time off requests, are all easy to navigate to and access. Having online learning resources and additional company info built in and accessible from the app is also a highlight.

Inconvénients

One of my earlier complaints about Paycom- the awkwardness of entering PTO requests- was actually fixed in one of their recent updates. Although navigating to the various functions is easy enough, a 'Favorites' option would be most appreciated. Not every user needs to use every function equally, after all. While access to the options is easy enough, the layout and visuals of the app itself are somewhat basic, and could do with a fresh coat of paint, as it were. Some minor quibbles, like certain characters not allowable in PTO requests, are just that, minor.