Avis clients sur Homebase

Avantages

Quite honestly, one of the first things I recommend to businesses that want to schedule employees and know their labor costs that are up to the minute.

Inconvénients

The one feature that I do wish was available, would be a calendar view that showed the entire department or business, so that it could be displayed on a monitor or web-based application.

Alternatives envisagées 

Pourquoi choisir Homebase 

Pourquoi passer à Homebase

Avantages

I like that schedules are showing in tables that is very organized.

Inconvénients

I hope there is a way to put in the hours I need covered by a certain department and it will show if I have holes in the schedule. There is also no way put in bonuses, it is showing I can put tips but I would like to be able to put specific bonus type.

Avantages

Homebase not only makes employee scheduling easy, it also comes with amazing onboarding features.
Despite offering lots of features, using and understanding Homebase is easy.

Inconvénients

Well, Homebase has not disappointed as a business tool.

Avantages

The price was better than our old provider, wheniwork but maybe it turns out that you get what you pay for?

Inconvénients

Customer service is very limited in what they are willing to say or do and you dont have a rep or salesperson other than when they first try to take your money and get you to sign up. I've sent messages for support or attempted to call or email my old rep that signed me up that went unanswered. When they have been answered - its been covered in technical jargon instead of a simple "yes you can do that by doing this or no, thats not available on your plan.

Avantages

easy to deal with and figure out able to train others to be able to use it as well

Inconvénients

there was nothing to dislike about the program

Avantages

Worked hours and time of clock in for employees

Inconvénients

there is nothing that we don't like about this services.

Avantages

User friendly, great timekeeping device. Easy to reconcile timesheets and import for payroll

Inconvénients

Only used for time tracking and scheduling. Not much other functionality

Avantages

Very easy to navigate and find what we needed

Inconvénients

Nothing really everything was great. If anything. Just color

Avantages

Super easy to navigate and use!
Used it for my part time job and had zero issues.

Inconvénients

Always forgot to clock in but I made it work.

Avantages

The easy accessibility of the website.

Inconvénients

Not very phone friendly. I have an IPhone (IOS) and just not very compatible unfortunately. Laptop worked great.

Avantages

I've used this for so long now it is hard to imagine what I'd do without it. We began using it as a simple time clock, and it has slowly become our go to for hiring, time tracking, time off, and employee messaging. If you have a mostly hourly workforce it is super simple to setup, and as your business grows it has helpful and intuitive tools to make your life easier. Their support in my experience can be a bit disorganized, but they always get the job done and are easy to work with.

Inconvénients

Not as helpful for salaried employees as it is for hourly employees in my experience. The lower tiers lack some of the onboarding functionality and digital form filing I'd like it to have, but I think this may have been added recently.

Alternatives envisagées 

Pourquoi passer à Homebase

Avantages

The interface/importing with QuickBooks Online. Easy to add time and track PTO, holidays, OT and more. Customization for our business hours was perfect. The cost is lowest I have found for the amount of features. T-Sheets in QBO is too pricey for us. Also the remote clock-in features and mobile app is a big hit with employees.

Inconvénients

Importation of hours into QBO Payroll needs to be adjusted and checked, but having HomeBase open after importing employee time cards makes it simple. Just match 1 to 1 and your good. Also the initial holiday set-up can be a bit tricky but HB customer service is excellent and guided us through it.

Alternatives envisagées 

Pourquoi choisir Homebase 

Pourquoi passer à Homebase

Avantages

I love how you can do the schedule out as far as in advance as possible but no one sees it until you post it. We have used other softwares that we would have to do a spreadsheet first and couldn't enter anything into the system until we were ready for anyone to see the shifts.

Inconvénients

I would say the only thing I don't like is that we have trouble with the clock in system at one of our locations. Which is weird because it works perfectly fine at our other 3 locations. It doesn't register clock-ins a lot of times so my employees have to text me to clock them in.
I have reached out support about this several times in the past and they just say to delete the app and then reinstall. It works great for about a day and then acts up again.

Avantages

It is nice to choose the apps that will work for your type of business. We are a sports bar, and it was perfect for us. It feels so good to not have a bunch of added items you dont use on your POS!!!

Inconvénients

It seems to slow up at times, but it resolves quickly.
I don't like that we purchased a tablet and that will be outdated so it no longer is supported or provided updates. The tablet is convenient, easy to use and we use it for training new staff!

Alternatives envisagées 

Pourquoi passer à Homebase

Avantages

I love that there is an app connected to the schedule and other features! A huge plus is my team being able to put in their own time off, and request shift trades or covers through the app as well.

Inconvénients

The scheduler can run slowly, and it would be nice to be able to organize job applicants a little better.

Avantages

I love the ease of communication Homebase allows with employees. No need to exchange personal numbers and all of the communication is one place. Also allows employees to clock in and out from their devices which is awesome when your the point of sale is also the clock and out spot. This way, we don't have to interupt the workflow to clock in and out. Also really like how Homebase shows your earnings per shift. No guess work at what your hourly paycheck will be!

Inconvénients

My biggest complaint is just that there seems be a lag between the time you check a notification and the time it takes to refresh. So the app will show that I have a new notification when it's actually something I have already checked on. Not a huge deal, but makes me feel like I'm missing something when I'm really not. I could also live without a notification asking if I have clocked out of my shift any time I work past by specified hours. For Example, shift ends at 11:30 but I don't clock out until 11:45 - I get at least one if not 2 text asking if I forgot to clock out.

Avantages

I love that the employees can request time off or switch/trade shifts from their phone and I can instantly deny or approve the request. I love the ease of pulling the time sheets, and reading the time sheets. I love the access to be able to edit employees time on a daily or weekly basis. Employees can be horrible for clocking in early unauthorized, not clocking out to walk down the street to the store, etc. This app makes it simple to edit this carelessness from employees without even having to sit them down and talk to them about clocking in and out. Its kind of like, Okay, you want to take 20 mins to walk down to dollar general and you have already taken your lunch previous, oh and you didn't clock out. Well let me fix that mistake for you. The system tracks tardies, which is awesome, bc after 90 days, anyone who has been tardy more than 20% of their shifts, only gets offered a part time position within the company. This system gives us accurate data to show the employees at their 90 day evaluation, and the data can't be disputed bc it is tracked based on their clock in and clock out times.

Inconvénients

I don't like the fact that there is not room for multiple clock outs under the edit mode. If we do not clock out for an extra break, there is no where to add it. I always have to add the time employees are gone to their lunch break. It give a false interpretation and false data when we pull data from this system for evaluations. I really wish you would update this to add columns for extra breaks, and reasons for the breaks. Also, I wish you would add a column to give explanation for employees that clock in late, miss a scheduled day, or clock out early. This system does not even track early clock outs, just late clock ins. We often find that employees will leave early to take care of things, and sometimes it can become repetitous. I would like to be able to track the data.

Avantages

My team used Homebase as a scheduling and communication tool. If we needed a day off, there is a setting to where I can request a teammate to switch shifts with me or I can request cover. This made it super convenient if I needed a day off last minute.

As for communicating with my team, this was the best! When sending out a group message, it allows you to message the people who are only scheduled for a specific day. So if you needed to let the team you're running late or that you need someone downstairs to bring up supplies, etc. I wouldn't need to take time to select the specific people I need to inform, it would automatically pull up those people from the schedule. This software not only lets you message the people you are scheduled with but it also allows you to see who is scheduled that day. I enjoyed this feature because it let me know when I was working with my bestie or my not so bestie.

Another tool I loved on Homebase was the income tracker. This software was able to track when I worked and for how long and would provide an estimate on how much money I have made that pay period. It wasn't hard to find either. This helped my anxiety a lot because I knew if I had enough to pay my upcoming bills or if I needed to pick up an extra shift.

Inconvénients

There is only one thing that I have to say is a con and I think it's more my managers fault. There is a feature in Homebase that allows you to potentially get a small amount of your paycheck early. Unfortunately every time I tried it never worked, but I am pretty sure it's because my manager was against that feature and enabled it. I think this feature is so awesome for employees especially during this inflation period and living in an expensive city.

Avantages

It's VERY user friendly, makes scheduling extremely easy. Also makes tracking hours and Labor$ easy as well. I also like the option of group messaging which enable s managers to communicate and issues or changes efficiently.

Inconvénients

When an employee fills in their "availability" on Homebase, I personally would do away with the option that says "preferred' and replace it with the word "available" The reason:
whenever I copy a schedule to the following week, I can easily accidently schedule employees on days the did not, or weren't able to work, because the system would allow me to schedule them outside their preference. The way I solved this issue was by telling my employees to put in the availability as "unavailable" that way, whenever I would schedule them on days, or hours, they weren't available to work, the system would only then alert me that they can't work those hours!!
With that being said, I don't understand why the "preferred" option is even there! :) I don't care what they prefer, I want to know when they can't work so I know what NOT to schedule them.
you're welcome :)
I have called in the past, twice, and explained my suggestion, but no one seemed to get what I'm talking about, maybe because they're software engineers and not business managers.

Avantages

We have used Homebase for our needs for the last 7 years. There are many features that are nice that we use. The timeclock is the main feature that we use as it allows our team members to clock in and out right from their phones. It also give them how many hours they have worked and how much pay they have made.

Inconvénients

The message and schedule feature is hard. The Message feature constantly stops working so our team members dont get the notifications. Also trying to schedule for a month at a time is very hard and it could be easier. I have asked that they make it easier but nothing has changed.

Avantages

The software is very easy to use, very easy to customize. I always have our schedule in my hand because it's on my phone. I'm able to most everything on my phone that I can do on my laptop. New staff have no difficulty navigating through the functions. Has made my life so much better

Inconvénients

In the beginning there were some little kinks that I had to figure out, like some functions I can't see on the monthly view that I can see on the weekly view, but any questions I had were found on the help tab or my chatting with Homebase staff.

Avantages

Ease of use, nailed key functions needed, intelligent navigation, visually uncluttered despite having a lot of functionality.

Inconvénients

It is not a shortcoming of the software but of non-technical users. The biggest problem I have had is bringing along the technophobes who are used to working with...wait for it...paper calendars and personal journals to keep up with. They yearn to be able to use something so powerful but blanch when they open the home screen and see what is available. It is about as user friendly as can be imagined but some still are so intimidated that it is hard to get them to dig in. When they do, they begin to appreciate the value that is provided.

The key is bringing the shy types along S L O W L Y. This software will sell itself once it is given a fair opportunity to shine. Just grit your teeth and work with them. It's more than worth the effort.

Avantages

The reason that I started using g homebase was because it is linked to Square. However, even if I stopped using square I would still use homebase!

Inconvénients

Some of the reports are difficult to configure and very time consuming to drill down to the data we need

Alternatives envisagées 

Pourquoi choisir Homebase 

Pourquoi passer à Homebase

Avantages

Homebase's integration with our Gusto payroll service makes this a critical piece of our business.
The ability to select different pay grades for different jobs, and to send messages about shifts is also a major plus.

Inconvénients

It can feel cluttered if you only need it for a few features (it can do a lot), and the app's need to access employees' location on their device can make for a clunky experience at times (i.e. if they generally keep their location off, or miss the second step of the confirmation screen).

Avantages

The Time Clock. is very vital to us. Also the fact that it shows the break. It shows me if they didn't clock out for there break. our employees are told when they are hired, if you don't take you break.... thanks for the donation, it will be subtracted from your time.
The scheduling is just as important, people need to know when they work, it is wonderful that it goes to there phones, not just hanging on a wall, for them to say, " I didn't know"

Inconvénients

I really really wish I could copy and paste in the scheduling part.