Clover

Avantages

Frais moins élevé que d'autres compagnies plus connues (ex: Square)

Inconvénients

Machine plus lourde que celles comparables.

Alternatives envisagées 

Pourquoi choisir Clover 

Logiciel antérieur 

Pourquoi passer à Clover

Avantages

n'a pas un bon service en français
Ils m’ont chargé plusieurs mois sans service
Ils m’ont envoyé deux contrats Je ne suis pas en mesure de payer pour rien.
Vraiment je suis tannée

Inconvénients

Je n’ai pas les produits, il sont bons mais je ne sais pas

Avantages

Logiciel pour TPE bien intégré au système de caisse Comelin, les fonctionnalités sur le TPE sont nombreuses et la navigation est intuitive.
Le prix est également très attractif.

Inconvénients

Quelques bug parfois le lendemain de MAJ mais l’équipe technique est réactive

Avantages

Clover est un logiciel qui me permet de gérer mon entreprise. Il m'aide à gérer mon stocks de détail, a vendre et à analyser les ventes .

Inconvénients

Clover ne présente pas de problème pour mon utilisation.

Avantages

Clover est efficace, car il facilite les paiements en ligne

Inconvénients

Sa sécurité 🔐 est moyennement faible . Je pense son géni doit être rénové

Avantages

excellent service pour l'installation, frais clairs et raisonnables.

Inconvénients

Aucun, tout était très bien. Plus simple et convivial que ses compétiteurs

Avantages

the ease to process payments and the response entering to the bank account

Inconvénients

the high fees!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! and the updating every so many months!! keeps on changing!! very stressful!!!!!! does not always benefit clients!! like taking a Bar Exam!! or applying for a mortgage !!!!!!

Avantages

Good simple interface, kind of like a phone, app marketplace is varietal for your needs. Good customer service, great features and simple connections. Software customizable

Inconvénients

Every machine needs to be programmed to one sole processor. If you switch then you have to buy a brand new one. I wish the machines came in black.

Alternatives envisagées 

Pourquoi passer à Clover

Avantages

There is absolutely nothing different about this processor except that are the only ones who ever ripped us off.

Inconvénients

They randomly sent us a notification of stopping payment service. Kept our customers transactions and then expect us to finish paying on a lease of equipment we can no longer use. Horrible customer service, can randomly cut you off and keep your money?? not sure how this is not criminal, but will be reporting to the Attorney General of our state.

Avantages

The machine and online dashboard work well and are easy to use.

Inconvénients

The phone support is atrocious. Getting through to someone is a lengthy process and the technology doesn't always function as it should. My calls were disconnected and no one has ever followed up with me, so I go through the process all over again. It is still unresolved.

Avantages

I like the versatility of the layout on the screen. LOVE the Flex device which makes going to vendor events so much easier than using something that plugs into a phone or other device.

Inconvénients

Not great customer service. It never feels like they can answer our questions when we have an issue. We hear "we've never seen this before" from them almost every time we have an issue. We also get TONS of phone calls from people who "work for Clover" but they don't. They have an app or they are a merchant service provider just trying to sell stuff but they always make it sound like it's something we have to do. It just feels sketch and is very annoying.

Avantages

Very user friendly. Easy read screen. Easy to go back on payments and reprint. Good support if needed.

Inconvénients

We can capture payment and redeem gift cards but cannot reprint receipt if customer takes both copies. Does not show under transactions. It does not show sales and redemption of gift cards on settlement report. Would be great if it was intergrated. Fyi we use Ackroo gift cards.

Avantages

Clover is very easy to use and helps customers pay easily. It's also a great way to issue quick invoices to people when they owe us money.

Inconvénients

It's a good product. I would say that I would like to be able to also accept payments in other currencies, should I have need to do so. Occasionally people want to give monetary gifts in other currencies, and that would be ideal.

Avantages

Ease of use. POS for small business that has tap to pay.

Inconvénients

the POS unit doesn't always print receipts

Avantages

Rate is reasonable, nothing else to like about

Inconvénients

Overcharge monthly fees, customer service

Avantages

Great dashboard and reports building. The online interface is easy to navigate and complete with all information needed.

Inconvénients

It's not possible to integrate with POS systems

Avantages

The interface and clover debit terminals.

Inconvénients

Clover makes illegitimate offers to clients for financing as cash advance. But when it actually come does to seeing a potential amount you can get they waste your time by requesting you pay off any outstanding amount with other creditors. I understand not having two loans at once but baiting customers into demanding they pay off a loan before even seeing a potential amount could leave them in a deficit, leaving the client with no other option but to take there offer either good or bad. This is bad and dangerous for small business’ so be warned. Stay far away from clover financing as it could be detrimental to small business’.

Avantages

Nothing good about Clover , They deceived me now I had to deal with them

Avantages

It's pretty easy to use and makes processing payments pretty seamless

Inconvénients

Can be a little glitchy at times and I have had to turn away customers because it wouldn't work.

Avantages

So far nothing.

It is a nightmare in every way.

Inconvénients

LIARS. SCAMMERS WITH HIDDEN FEES.

FEES ADDED AFTER SIGNING UP.

TERRIBLE CUSTOMER SERVICE.

NEVER USE!!

Avantages

Plug and pay. Clover really is, "plug and pay" we were able to start using it as soon as the machines arrived. We also were able to get a replacement register drawer quickly when one just stopped working.

Inconvénients

Our menu was not completely programmed when the machines were sent this was a bit of a hassle. After some back and forth we were somewhat satisfied with the items programmed and we could take it from there.

Alternatives envisagées 

Pourquoi choisir Clover 

Pourquoi passer à Clover

Avantages

I really appreciated that some restaurants give incentives to customers when ordering through this app. It tracks how many times you've ordered and how the rewards are stacking up. I can customize my orders to my liking (as long as the merchant has allowed the customization to be offered). And the biggest plus is that ordering through Clover makes it super efficient to just arrive and pick up my food, rather than having to pay at the restaurant.

Inconvénients

This app is not as popular as many others. I have very few restaurants in my area that offer ordering through Clover. I have so many different restaurant apps on my phone! I only go to a couple of restaurants that offer service through Clover. Additionally, the user interface isn't the most visually appealing.

Avantages

They handhelds are easy to transport and are visually appealing, especially with the new upgrades. Easy to use and print end of night reports, easy for techs to bring into rooms to check clients out

Inconvénients

It is to easy to accidentally refund a clients card if you hit the wrong button, wish that it would connect to our PIM system (AviMark). No stylus or pen provided for clients to sign their name

Avantages

Nothing. There is nothing positive about them

Inconvénients

Charges increase and they are penalise you to wanting to leave.

Avantages

Easy to use and install, but be carefull when you close out your account

Inconvénients

I give 1 star because I cant give 0 stars, be carefull with this company, I stopped working with them and paid everything, after 2 years the put me in collection and asking me for a payment I already did, I been with this for 2 years, every time they call me ask me for alot of paperwork and they said that I owe $700 dlls, I proof everything thing and now they get back with this, not happy about this.