En savoir plus sur Clover

Clover POS est un système de PDV (point de vente) intégré doté de matériel personnalisé conçu pour plusieurs types de commerces de détail. Ce système de PDV est disponible en versions de déploiement web et serveur et offre des options de matériel de comptoir, une option de PDV mobile, des paiements sans contact, etc. Clover Dining est l'application de PDV principale conçue spécifiquement pour les restaurants. Avec le système Clover POS, les entreprises peuvent simplifier le traitement des paiements, les ventes et la gestion des stocks, etc. Clover peut remplacer les processus obsolètes impliquant une caisse enregistreuse, une imprimante de tickets papier, une imprimante d'étiquettes, un lecteur de codes-barres, etc. Le traitement des paiements prend en charge les paiements par code PIN et carte à puce, les cartes de crédit, les transactions Apple Pay et les types de paiements sans contact. De plus, le programme Clover POS s'intègre à QuickBooks, comprend un horodateur pour suivre les heures d'arrivée et de départ et gère la maintenance des fournisseurs et les bons de commande. Les composants matériels proposés comprennent le poste de comptoir Clover Station, le lecteur de cartes Clover Go, le poste de PDV Clover Mini POS, l'organisme de paiement mobile Clover Flex, etc. De plus, Clover App Market propose diverses solutions, notamment la personnalisation à votre marque des cartes-cadeaux, les promotions marketing, l'analyse détaillée, l'intégration de boutiques en ligne, etc. Avec le tableau de bord Clover POS, les entreprises peuvent visualiser les indicateurs de données clés en temps réel. Les autres fonctionnalités incluent le suivi des commandes, l'édition des menus et le reporting de données.
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Vidéo de Clover
Clover Logiciel - 1 - aperçu
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Clover - Prix

Clover n'est pas disponible en version gratuite mais propose un essai gratuit.

À partir de :
Non fourni par l'éditeur
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Clover - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
3,6
Fonctionnalités
3,9
Simplicité
4,1
Support client
3,4
Luigi
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
3

4
Publié le 26/04/2021

Easy, simple and effective

Very positive. It's ease of use makes it suitable for every demographic and It integrates well with our other systems like Shopify and Shopventory.

Avantages

Since this system uses android OS so it follows a familiar mobile OS layout.

The system is extremely easy to use. I repeat, EXTREMELY easy to use. So easy that the boomers in our company did find it too difficult to learn.

It's large buttons and integrated barcode scanner makes transactions quick and smooth.

It integrates with most common applications such as Quickbooks & Shopify.

The option to search for products by typing the name is extremely useful.

As one of our owners put it, "It's pretty hard to make a mistake on it, even for a caveman like me."

Inconvénients

It's certainly not as advanced as other point of sales systems I've used in the past.

Sometimes simple commands are buried in sub folders. For example, if you want to delete an entire order, you are required to push three dots at the top of the order, then select the "delete order" option from a list of commands. While simple is steps, the lack of clarity when while locating the the action can slow you down when you are busy.

A massive con is the that it does not natively support variable priced items by weight. In order to add this as an option, we're required to pay an extra $10 a month.

Something that has also been massively disappointing is that you can not increase the price of an item during the sale. If an item is at a fixed priced, you can not increase the price, you can only reduce the price or provide an item discount. This is a disadvantage if you don't necessarily need an item to be a variable priced item, of if an item is priced incorrectly. It forces you to use the open item option.

Graham
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
3
Support client
1

5
Publié le 23/11/2020

Not for Retailers

The problems come with the back office.
The inventory system is basic to say the least, items sold at the till do decrease the totals, but all purchase quatities have to be done manually, you cannot set min and max stock levels, or re-order levels with the bundled system, so re-orders have to have a physical stock check, I am still trying to work out how this saves me time and money.
Clover relies heavily on thrid party APPs, which they absolve themselves of all responsibility in their T's & C's. These Apps are expensive
(The Shopventory APP is £40 Pm +VAT)
The E-Commerce integration does not work.
The Magento integration is for Magento 1m which was made obsolete in June 2018, and is no longer supported.
The Shopify integration does not work either, and for me failed at the first hurdle, (I have now been waiting 14 days for a fix).
I purchased a barcode reader they recommended, not even their support staff could get it to work, I was promised a fix, five months ago.
In my opinon this system out of the box is not for retail, unless you want to see your profits dwindle through the purchase of expensive APP's.
The actual helpdesk staff are very helpful, but they can only do so much.
The actual management are a nightmare to deal with.
I first presented some of these issues within 30 days and was promised a fix, five months later I am being told that even though I registered those issues it will cost me over £1500 to get out of a 48 month contract.

Avantages

The till itself is fantastic, it looks ultra sleek and ultra modern, customers love it.
And that is about it

Inconvénients

It was sold to me as a solution to me retail needs it certainly is not

Elizabeth
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 10/05/2020

Almost Great...

My overall experience with clover has spanned from the creation of menus and items with sub menus and add ons for each item, as well as specials for days of the week as well as happy hour times to daily usage for pos transactions. Overall I have been very happy with everything, other than the need to set up account through bank, as I mentioned before.

Avantages

I love how easy it is to use clover for grab and go, sit down service, or retail services. It is the only pos system I know of that is easy to use for one or all three of the above type of service. With one pos you can easily switch apps and have optimized layout and design for each of the above, while keeping the same items and menus/submenus.

Inconvénients

I dislike that it has to be used through your bank. It makes it really hard for management to have the ability to access customer support and full features, since most owners dont want their employees, even management, to have access to full banking info.

Alternatives envisagées 

Aloha EPOS

Pourquoi choisir Clover 

Better overall bundles and all inclusive services made clover a sole replacement for multiple previous softwares.

Logiciel antérieur 

Square for Restaurants

Pourquoi passer à Clover

Again it allowed for the use of only one company/software versus having to use multiple items for different needs such as pos transactions, inventory, scheduling etc.
David
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 31/03/2018

An out of the box solution that works well for small business

Clover is an excellent and good looking choice for a small to medium size business in need of a reliable and cost effective solution. You will be pleased as I have been. The system offers quite a bit of integrations and once implemented you will be amazed at the power of this system. I wish we could have linked all stores together but we were only allowed three machines to link per location. Overall, an excellent POS!

Avantages

I was in search for s POS for three thrift stores my nonprofit operated. The old cash register no longer fits the internal control environment and a switch was desperately needed. After researching multiple platforms I opted for Clover. The others were simply too expensive and too complex for our needs. The Clover system worked brilliantly and continues to power the sales desk at all three stores. Each store has three registers and we were able to link the three to the main server to aggregate totals for each store. Sales increased and customer satisfaction went up as well. Clover has a host of apps to integrate including inventory management, time and attendance, markdowns, and a customer loyalty program which was a hit with our customers. The Clover system is truly a remarkable POS for the price of entry. The sleek modern look keeps the cash wrap looking clean and updated. The Digital receipt and signature has cut down on paper waste and makes us feel like we are doing out part to create less stress on the environment. Overall this is a simple and powerful solution that powers millions in annual retail sales for the organization.

Inconvénients

The one setback is the operating system is Android. I find Android to be clunky and prone to security threats. We had to ensure we had it on a secure network and well protected by firewalls. Additionally it took some time to learn the system. Disclaimer- we operated on a complete iOS ecosystem until we bright on Clover. So not a big setback just more learning.

Rachel
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
2
Simplicité
5
Support client
1

4
Publié le 20/07/2021

Too Simple without the Addition of Add-Ons

In our experience, clover has been nothing more than a fancy credit card reader. Our entire company runs through a third party app that manages clover from the other side. The only use clover has become to us is, to accept payment and we are currently looking into changing to a system that better suits our needs.

Avantages

The aesthetic of the hardware fits on par with what is trending. The ability to utilize the barcode scanner is also nice.

Inconvénients

In order to run our business effectively we had to download so many third party apps to do what we had been doing for 30 years on an outdated system. It felt like a slap in the face as it was a turning point for us to upgrade all the systems only to find it was nearly useless for what we needed it to continue doing for us.

Alternatives envisagées 

MicroBiz Cloud POS

Pourquoi choisir Clover 

We were running the old versions of Microbiz (not Microbiz Cloud POS.) We were making the change to integrate our brick and mortar into an online store as well and the options were not ideal for staying with Microboz. Our payment processing provider recommended clover so we went with them in order to not have to change our longstanding relationship with the local payment processing company.

Pourquoi passer à Clover

Cost efficiency and apparent easy of use.

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