En savoir plus sur FreeAgent

FreeAgent est une solution de comptabilité basée sur le cloud destinée aux indépendants, aux comptables et aux propriétaires de petites entreprises permettant de gérer les factures, les dépenses, les salaires, les déclarations fiscales et d'autres tâches comptables. FreeAgent propose également des applications mobiles dédiées pour les appareils iOS et Android. FreeAgent permet aux comptables de mettre en place des factures récurrentes qui sont automatiquement envoyées aux clients pour leur rappeler d'effectuer leurs paiements. Les utilisateurs peuvent également suivre les notes de frais en téléchargeant la photo d'un reçu de notes de frais avec l'application mobile FreeAgent. La solution offre une fonctionnalité de chronomètre intégrée pour gérer les feuilles de temps et suivre les heures des employés. Le tableau de bord de l'utilisateur offre une vue d'ensemble des principales mesures de l'activité à partir d'un seul écran. Les chefs d'entreprise peuvent suivre les factures, les estimations, les délais et le statut des projets. Les fonctionnalités de chronologie fiscale fournissent également des mises à jour et des rappels sur les échéances et les cotisations fiscales. FreeAgent utilise une connexion Secure Socket Layer de 256 bits pour sécuriser les données des utilisateurs.
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FreeAgent - Prix

FreeAgent n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de FreeAgent est disponible à partir de 14,50 £GB/mois.

À partir de :
14,50 £GB/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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FreeAgent - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,2
Fonctionnalités
4,3
Simplicité
4,3
Support client
4,4
Martin
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

5
Publié le 17/03/2023

FreeAgent le meilleur

Avantages

Je dirais simplement que ce logiciel c'est du Génie, c'est du grand!

Inconvénients

Que je n'puis le toucher une fois vu que c'est un logiciel

Osiano
  • Secteur d'activité : Import/Export
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 29/10/2023

Un super logiciel de comptabilité très facile

Avantages

FreeAgent est un logiciel de comptabilité simplifiée, facile à utiliser et très efficace avec des fonctionnalités très avancées.

Inconvénients

C'est un logiciel parfait qui répond aux besoins à tout moment

Samantha
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
0

5
Publié le 23/09/2023

Great for non- accountants and accountants alike

Avantages

It's nicely laid out and easy to navigate, the automatic filling is a breeze, recurring invoices & bills save so much time and the time tracking features are useful in some cases.I used the software probably just when it started many years ago when i started as a freelancer, but it was pretty expensive then, so i moved on. I returned when it was offered for free through my bank as it was a bit of a no brainer.

Inconvénients

The integration with other tools is very lacking, yes it has zapier but with only a couple of integration points its basically useless with the tech stacks most of us operate now. From memory (as i cant find the customer forums anymore) users have been requesting improvements to this for at least 6 years, so It's not going to be improved basically.

Alternatives envisagées 

Zoho Books et Quickbooks Online
Terrum
  • Secteur d'activité : Internet
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 10/02/2023

Fantastic bookkeeping software online, quick and easy tax filing

My overall experience with FreeAgent is very good, as I've used it for almost 6 years now and it is saving me a lot of time with my accounting and tax filing. It has been a real lifesaver in moments where I either had no time to file my taxes or did not know what to do, so I am very glad to be a long-term user of FreeAgent.

Avantages

The greatest thing about FreeAgent is the ease of bookkeeping, being able to have any bank transactions and PayPal transactions automatically put into bookkeeping form and easily explain what each transaction is, whether it's a sale or stock purchases. It is online 24/7 so you can access it without having to worry about losing it and you can also back it up if you really want to. The support times are very quick during normal working hours.

Inconvénients

Some features of FreeAgent are still very buggy, such as the automation of transactions. For example it will either not detect some transactions or it will do too many, which means you have to check on a regular basis to compare the bookkeeping balance to your actual balances shown on PayPal and your bank, which I think almost defeats the purpose of having bookkeeping software. I really hope they manage to squash these bugs because something as important as tax should not be treated lightly. Early on in their existence they advertised that you would get free accounting advice but now they are very hesitant to do so (e.g: help with knowing how to explain transactions and so on).

Alternatives envisagées 

Xero

Pourquoi passer à FreeAgent

At the time FreeAgent was the better option because of the free accounting advice, although not offered anymore but I no longer require it as I know how to explain most of my transactions now. I also picked FreeAgent because it was cheaper and offered a lot more of a friendly user interface.
Oscar
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
0
Simplicité
1
Support client
1

1
Publié le 18/09/2015

Exceptionally Poor Customer Support

I originally found Freeagent around three years ago. I was very excited when I found I could use Freeagent through "My Business Works", a service offered by Barclays, at a reduced rate - except nobody decided to make it clear support is outsourced to "My Business Works" - perhaps the most key feature of freeagent.

For around three years I have always been in contact with friendly, kind and lovely staff at Freeagent who have always been happy to provide us with support - I have always avoided "My Business Works Support" as their staff are especially unhelpful, condescending and rude.

That was until today. A stubborn, although polite lady refused to give us support despite my explanation of the poor support "My Business Works" offers.

Quite simply her unkind, unfriendly action has lost a customer, we are moving to a far more powerful and equally easy to use software called Xilo, with much better support in January.

I used to think Freeagent was an actual service whereby one might not be bound to the selfish red-rape rules of the world, and was instead a friendly platform with every customer's interest at heart.

I would recommend all to consider Xilo over Freeagent. That is of course unless you want a kick in the teeth for being a long-term loyal customer!

Réponse de FreeAgent Central

Hello Oscar,

Thank you for taking the time to leave feedback.

My name is Kevin McCallum and I am Business Development Director at FreeAgent and directly responsible for managing our relationship with MyBusinessWorks.

I'm really sorry that you've not had a good experience with MyBusinessWorks support and I wanted to let you know that we take these kind of issues very seriously and I am currently discussing this matter with MyBusinessWorks.

As you know from your previous discussions with our support team, we do take all our customer support obligations very seriously and pride ourselves on the support we provide to our customers. It is worth pointing out that MBW provide support on a number of the products you have access to through their package, whereas at FreeAgent we focus solely on our own software.

The only way to receive full unlimited support from our support team would be if you were a direct subscriber to FreeAgent. As we’ve said previously, if you wanted to transfer your account over to become a direct subscriber then we would be more than happy to help you do this. If you'd like to do this please email me on [email protected] and I can arrange it for you

To reiterate, I'm sorry that you are not happy with the support you have received from MBW but I am now dealing with this personally.

Kind regards,

Kevin

Répondu le 25/09/2015

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