En savoir plus sur FreeAgent

FreeAgent est une solution de comptabilité basée sur le cloud destinée aux indépendants, aux comptables et aux propriétaires de petites entreprises permettant de gérer les factures, les dépenses, les salaires, les déclarations fiscales et d'autres tâches comptables. FreeAgent propose également des applications mobiles dédiées pour les appareils iOS et Android. FreeAgent permet aux comptables de mettre en place des factures récurrentes qui sont automatiquement envoyées aux clients pour leur rappeler d'effectuer leurs paiements. Les utilisateurs peuvent également suivre les notes de frais en téléchargeant la photo d'un reçu de notes de frais avec l'application mobile FreeAgent. La solution offre une fonctionnalité de chronomètre intégrée pour gérer les feuilles de temps et suivre les heures des employés. Le tableau de bord de l'utilisateur offre une vue d'ensemble des principales mesures de l'activité à partir d'un seul écran. Les chefs d'entreprise peuvent suivre les factures, les estimations, les délais et le statut des projets. Les fonctionnalités de chronologie fiscale fournissent également des mises à jour et des rappels sur les échéances et les cotisations fiscales. FreeAgent utilise une connexion Secure Socket Layer de 256 bits pour sécuriser les données des utilisateurs.
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FreeAgent - Prix

FreeAgent n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de FreeAgent est disponible à partir de 9,50 £GB/mois.

À partir de :
9,50 £GB/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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FreeAgent - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,2
Fonctionnalités
4,3
Simplicité
4,3
Support client
4,4
Anne
  • Secteur d'activité : Services environnementaux
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 02/01/2018

Makes bookkeeping easy for a novice, and still keeps an accountant happy

Saves me a whole lot of time, and helps me keep clear records for my accountant.

Avantages

At the moment it's free through my business banking account - I tried it because of this but it would definitely be worth paying for. I am relatively new to running a business and the software is very intuitive for a novice. My accountant is pretty happy with it too, so that's a big thumbs up!

It makes invoicing and payment of exenses very easy, and is great for keeping track of money coming in/out and keeping an eye on invoices due for payment.

Payroll is incorporated (you can file it with HMRC through FreeAgent or let your accountant do it separately).

I also like the fact that it reminds me when my corporation tax and annual accounts are due.

In a few clicks I can see my profit & loss account and my trial balance as well as spend in the different (customisable) categories. Really helps me keep on top of everything.

The Android app is also great for reconciling payments and recording expenses on the move.

The help files are fantastic, and the clear accounting descriptions and explanations make them a great resource for a small business even if you don't use the software.

Inconvénients

Exporting information is a bit tricky in some areas - you can get a pdf out quite easily but an xls or csv would be more useful (you can export the entire company dataset as a csv, but not filtered individual elements such as unpaid expenses or balances within individual accounts). In some cases you can get round this by cutting and pasting, but it's a bit fiddly.

Exporting all company data does not export attachments - so you need to keep a separate copy of scanned receipts etc outside FreeAgent.

It is one of the more expensive cloud accounting software packages out there, but I have looked at a whole range and you can't beat the functionality, so that's what you are paying for I guess!

Réponse de FreeAgent Central

Hi Anne,

Thank you for taking the time to leave us a review. It's great to hear about the features you like using and we really appreciate your positive feedback.

I'm also pleased to say that we are currently working on improving our exporting data feature, which will be released very soon.

Thanks again for using FreeAgent, we really appreciate it!

All the best,
The FreeAgent Team

Répondu le 23/04/2018
Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 28/05/2021

Freeagent - simple and reliable accounting

Freeagent covers all our accounting and invoicing needs very well. We have tried one of the leading alternatives but came back as we were so pleased with it.

Avantages

The billing and invoicing functionality is a key feature of the product and works very well. They send a Monday motivator email summarising your agenda for the week on Monday mornings. This includes items such as unbilled hours logged, payments to approve and bills to chase or pay. MFA is supported for increased security.

Inconvénients

There are few things that I don't like to be honest, the only one that can be annoying is the bank feeds can sometimes be a little slow to show items. A manual refresh option for bank feed data would be useful.

Andrew
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 01/08/2022

Finance Management Made Easy

Avantages

Overall, I really like freeagent. It's a great way to manage your finances and keep track of your invoices and expenses. The interface is user-friendly and easy to navigate. I also like the fact that it integrates with other online services. This makes it a very versatile tool.

Inconvénients

I'd like to see more integrations with other banks as some of my banks cannot be integrated within the system.

Utilisateur vérifié
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
2

1
Publié le 11/03/2019

Painful to use, Clunky and not great

Using the software was very awkward and restrictive. I lost confidence in it very early on.
My experience has been years of utter frustration.
Regular promises of fixes and upgrades never materialised over the last 3 years and despite sticking with it, and getting the software for free, I ended up having to opt for better software.
Customer services are quick to respond but they tend to misinterpret your issue. Their idea of helping is sending you a link to a long drawn out document that frustrates you even more than the original issue. Most of the issues can't be resolved by sympathetic customer support reps because they are hard-coded into the software as basic incapabilities.

Avantages

It's a Scottish company, albeit taken over by an anti-Scottish UK bank.
Customer services are relatively quick to respond but don't often understand or resolve your issue.
They do send you a Monday motivator which is useful.
It's now free if you bank with RBS/Nat West, but I'd rather not bank with either and even at £0 it's not worth it. I'd rather pay for a decent software and save the cost of hours of inefficiency and extra accountancy fees later.

Inconvénients

It is very clunky and awkward to use.

It is very expensive for what it is and definitely not even worth using for free.

Several essential basic functions are missing and it is very restrictive/prescriptive forcing you to work their way or not at all.

Customer services regularly have to fudge "workarounds" to fill the gaps in FreeAgent's basic functionality and often these "workarounds" make more mess than doing nothing, leaving you with more to pay your accountant to fix it.

FreeAgent does several things in very unusual ways and then doesn't allow you to fix them.
Payroll does post journals into your ledgers but even the best accountants can't make any sense of them.

This software tries to be all things to small businesses giving tools that quite frankly are dangerous to unqualified accountants. It allows you to do your own VAT, Corporation Tax and Self Assessment wrongly, without any tax planning advice which could cost you tens of thousands of pounds in VAT/tax that isn't due, not to mention HMRC penalties etc. I know of several clients who have overpaid an absolute fortune and had seriously damaging run-ins with HMRC as a direct result of trying to DIY using this software.

Buyer BEWARE!!!

Réponse de FreeAgent Central

Hi there,

We¿re really sorry to hear about your experience and appreciate you taking the time to share your feedback and frustrations. If there's anything we can do to help improve your experience, or any additional feedback you'd like to share with us, please contact us at @[email protected]

Warm regards,
The FreeAgent Team

Répondu le 18/03/2019
Utilisateur vérifié
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/08/2019

Highly recommended

Avantages

I got access to this software FREE of charge through banking with RBS. Having previously used Xero for our book-keeping, I found it had the same great functionality but a much slicker design. It's simplicity and ease of use is the best thing going for it.

Inconvénients

Had some issues at the beginning with connecting our bank feeds but this was sorted out quickly by the team at FreeAgent - can't think of any real faults with the software.

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