Avis clients sur Favro

Avantages

Easy to use, easy to set rules, easy to create and assign tasks.
Once you set the rules and procedures adapted to your processes, it's very easy to use and to keep organized. I recommend spending some time setting up processes and rules: It'll make your project management bulletproof, even when multiple team members collaborate in one board.
It's also very easy to switch from one board to the other and it's easy to differentiate your dashboards from one another.
Integrations are amazing, you can connect with many other third-party software.

Inconvénients

Centralized time tracking is not offered, making project accounting difficult.
Multiple clients or projects might require different ways of working, so I recommend diving into the details of the platform to fully understand it and master it.
It also does not provide Gantt chart or project completion graphs that are so useful. I recommend complementing this platform with other tools for these features.
Integrations are very useful to compensate for these cons.

Avantages

The primary reason we went with Favro was the ability to hierarchically organize cards (like Asana) but also organize workflows like a Kanban tool. This fits our team approach the best. I also like that cards are the atomic unit of organization and that individual cards can show up in multiple boards, backlogs, and collections. In addition, the multiple and cutomizable collections is also helpful.

But one of the best parts of Favro is their responsive and intelligent customer service reps who are able to answer questions quickly and effectively.

Inconvénients

The UI is very text heavy and doesn't allow for incorporating custom iconography. Icons improve efficiency in working with SaaS tools and I see places that would help in Favro. The pricing tiers seem steep. Doubling the monthly rate for an increase from 5 to 10 users feels inappropriate.

Avantages

1. Great UI for KanBan based products
2. Concept of parent child hierarchies that are not limited to 3 or 4 levels (allows us to do great planning). However, this functionality is really tedious to use in the UI, unlike their Hansoft product.
3. Easy to update cards/add comments/add attachments
4. Multiple assignees to cards
5. Tasklist within cards

Inconvénients

1. The parent-child hierarchy is nearly impossible to use due to UI design / usability problems
2. Searching and reporting is completely lacking. I wouldn't even call it mediocre, it's just not there. There is some "filtering" which is absolutely unusable for any large project.
3. No ability to link tasks in any way or mark duplicates.
4. *** NO WAY TO EXPORT DATA *** : BEWARE OF THIS
(I wrote my own export using their API, but lost between 30-50% of the details of each card)

Avantages

Favro is a very interesting concept that I would not have supported on paper. But, in application, it works exceptionally well. It is a great way of visualizing tasks and seeing how projects are progressing. It fits exactly how I think about projects and works very well.

Inconvénients

I found myself feeling like I was missing something when I first started using Favro. I wish there was a quick tutorial or overview video that wouldn't take all day or multiple parts to get into. Something to get me started.

Avantages

More powerful project management tool then trello
The fact that you can link cards across different projects
Multiple possibilities to customize and integrate

Inconvénients

We tried to use in a way it was not supposed to be used. After all nuances were aired out - Favro became useful and convenient

Avantages

The intuitiveness and flexibility of Favro's boards makes it one of the easiest production tools to use for high-level planning and execution.
The visual design also makes it more appealing to use for most creative-minded folks.

Inconvénients

The same flexibility that is great in some situations works against Favro in other situations. Templatizing for work flows and bug tracking is not as easy to do in Favro currently.
It is very pricey, especially if you would like to try it out for personal use.

Avantages

Friendly platform to work, it is flexible and has a lot of potential, it allows you to follow up the projects, you can list the tasks of the projects on cards and organize them according to the priority of each one and be aware of the status of each

Inconvénients

It would be excellent if it is possible to identify with colors or with some character that highlights errors or details in order to eliminate them once they have been corrected during the execution of the project.

Avantages

It's simple yet flexible, you can make it do some very simple things like you can in Trello, but also it's fantastic for teams and manager's in that you can get a big overall view of an organisation easily, and only give people what they need to do their jobs. Simply, brilliant.

Inconvénients

Right now the only downside of this tool is the Android app (haven't tried iPhone). It's laid out pretty well but slow to load and a bit buggy at times, i.e. the screen freezes. It's the sort of tool best used on desktop anyway, so not a huge issue, but it would be nice to be able to take faster notes and make quick changes more easily on the go.

Avantages

It's got a very Trello kanban interface which is more suitable for project managing across a whole engineering organization. Most tools focus on agile for developers and they leave out design, admin, etc... But, Favro has a combination of good Github integration and flexibility to support other departments. We do everything in Favro.

Inconvénients

More customization around grouping issues, dependencies,
Github integration could be made better. But, it's one of the best out there.

Better github bi-directional support. Basically anything that happens in Github and vice versa
PRs could be related to issues and then close those issues when a PR is created. Wishlist stuff

Increased workflow customization is needed. But, these are features that can happen over time and make a good product better.

Avantages

+ Separates backlogs from the weekly Kanban
+ Can be used by engineers as well as non-engineers
+ Integrates to Slack really well!!

Inconvénients

- A bit clunky switching between projects
- Tagging someone on a task doesn't always let them know about updates to the task (Asana does this better)
- Would be nice to be able to comment and do things from Slack that posts directly to Favro

Avantages

I like how it flows and how cards can be in multiple areas. I like how the cards can be built out and be pretty custom. While we haven't been able to get them 100% for our needs - we've been able to get close. I also like how you can see a full history of everything that has happened. The workflow rules are nice (these seem pretty basic though - would love more options for these).

Inconvénients

I'll be honest, I don't know the history of Favro or how long it has been around. We've been using it for around 4-5 months and it is replacing some of the other tools we were using. But the impression I am getting from it is that it is still in a beta phase. The main bones are there but it could really use additional features, or improvements made to the ones there. I haven't seen a single update since I've started using it in this time, and when you reach out asking if Favro does something they are helpful to offering other ways you can use the tool if the feature you want isn't available, but if the feature isn't there they just say they will make note but don't offer any other information. As someone who also works for a SAAS company I am not expecting any etas on anything, but having been almost 5 months and no updates to anything have happened it makes me wonder what's going on...

One of my biggest pet peeves is with the custom fields, I wish there was an option to hide them from the card face because on some of our teams we had to stop using them because it made the cards too long. This was disappointing because they were super helpful, but when you have 30-40 cards in one lane - it's a lot to scroll through.

Something else that needs improvement is alerts and knowing what all is assigned to you. I could have 100+ cards at one time and "my feed" is not an easy way for me to see what all I need to do.

Avantages

The UI is acceptable. The general barrier of entry is low.

Inconvénients

I had a horrible customer experience with Favro. I reduced the number of users for this month from 10 down to 2. The billing page had no clear way to degrade the plan to 2 users and I checked everywhere. The only potential button was for "cancel subscription" which would display the message "lose access to favro". Fearing I would lose all the boards, I didn't do this and assumed that the plan would be automatically degraded. No. The plan automatically upgrades when users are added but doesn't downgrade and the customer service doesn't give your money back. This is downright predatory. With no clear option to reduce and no automatic downgrade, I was charged 60 bucks more than what I should be charged. Slack only charges by the number of active users, I'm sure favro can design a way to count the number of users period. Beware of their practices.

Alternatives envisagées 

Pourquoi passer à Favro

Avantages

Easy to understand and use.
More project structure than in Trello.
Report abilities
More geared towards scrum with estimations (point system).
Clone function.
Distinction between backlog and board
Templates for boards and collections
Copy function

Inconvénients

Relationship between cards difficult to see and check once a ticket is in a board. Subticket relations are hard to maintain and review.

User role/rights management is very rudimentary and needs improving.

Customer fields is a welcome feature.

Several templates per board or backlog are not possible.

Opening a link to card/board/backlog/ etc. will just open that as a singular entity with no ability to move back to the system properly.

Checklist items are not detailed on any of the reports just how much items there are in a list.

Ability to navigate to the next ticket with a keyboard shortcut.

Ability to scroll through pictures if a ticket has more than one attachment.

Ticketnumber is not displayed on tickets when in board view.

Very little export functions for different systems.

Avantages

I was searching for an app to manage my projects and was thrilled to have stumbled upon this program called Favro. Favro has so much to offer when it comes to working as a team. We can visualize our projects while discussing virtually and writing it down on the virtual whiteboard. You can create a board and add frames. I am a visual person when it comes to learning and Favro captured my attention. The program keeps me focuses and excited about our projects. The program allows you to do video conferencing calls and chats. Favro is a sophisticated software for project management.

Inconvénients

I don’t have any problems with the software because it has really helped me with my projects and tasks. The price is also very reasonable and affordable. Only thing I'd suggest Favro improve is to how fast their team replies to tickets.

Avantages

We use Favro to manage one product with a small team, having made the switch from Trello when that product couldn't handle our card volume. It's good as organizational software goes. It's nice that you can link cards together. The ability to have multiple boards and backlogs within the space, and to categorize cards within a backlog, are major selling points over Trello.

Inconvénients

It's very difficult to find cards. In Trello you can just do a search and it'll find you cards that have your search terms anywhere. In Favro you have to do an advanced search and look for your search team in individual fields (title, description, etc). This has definitely led to some resentment within our team because it's difficult to track things down.

Avantages

I have been using Favro for 3 years. What I like most is that the workflow is configured quickly. It's hard to say at once what functions might be useful in the future, so Favro gives you the opportunity to add new functions to an already running workflow.

Inconvénients

The application for iOS needs to be improved and added the ability to save images. It is also necessary to add the ability to track archived cards (after archiving, they are difficult to find even through a search).

Avantages

Great UI and UX design, very useful for keeping track of big projects with lots of moving parts

Inconvénients

no linked file preview on cards,

confusing to navigate large collections

Avantages

The service supports the joint work of several people and in this it significantly benefits the competition. This is convenient when there are several accountants working on one project in our state in parallel. All the necessary functionality for project management is present: you can make reports, evaluate and much more and all this is done easily and quickly, just a few mouse clicks. In general, the application helps us save time, and accordingly, money.

Inconvénients

Unfortunately, there is no Russian localization in the application. In addition, Favro exists exclusively in the web version (although today it is already considered the norm) and because of this, in convenience of use is inferior to its competitors.

Avantages

Easy to use and easy to work with our small team
Being able to plan out projects in backlog and then split actionable items in to weeks within boards has made a real difference to our productivity

Inconvénients

We manage all our clients in a single collection (with work divided between two people)
This is great and easy to use, but if we want to export a timeline for a particular client we need to remove members from the tasks not associated with the particular client.
It would be great if we could filter the timeline view on a single backlog within a collection

Avantages

I love the way cards can be shared across multiple boards. This makes our business tasks much easier to manage as different departments have different access levels for each board. The ability to add media files is also a fantastic feature.

Inconvénients

We used to use Hansoft before the switch over. I feel Favro is lacking a decent burndown feature. The option to just show the title of a card would be really helpful. With the ability to maximise the full card if you are working on a project.

Avantages

Ease to use, drag and drop of cards, tasklists... there are so many features which are very handy for organizing project elements.

Inconvénients

Sometimes when user has to use lower screensize / resolution his option to scroll across the row goes away ( could be due to non standard mouse ).
When you expand a section and then work on its cards and then minimize it, its location changes to some other place and then you have to find and scroll back to next item, this wastes a lot of user time, it would be helpful if the location of minimized item stays the same so he can just expand the next row and go over it.

Avantages

The platform allows you to easily change the way you manage a project. Moreover, one of the pros that convinced us was the possibility to have the chronology of the single workings (timesheet) that allows us to have under control how much time we invest in which project. In addition, the fresh interface makes it much more enjoyable to use than other more challenging platforms.

Inconvénients

One of the aspects to improve is the possibility to customize Excel exports, useful to collect data and make company statistics. Also, it would be great to have a panel where you can manage the permissions of individual users or groups of users. It's a young platform but I'm sure it will be improved over time!

Avantages

I really like how I can see what projects I have worked on and that it is clear what I am currently doing, what I've finished, and what is coming up for me.

Inconvénients

For a given project, I wish there were separat check lists for different people so managers could see how far along a single person is. I also wish it was easier for managers to use since my current teams project managers seem to have a hard time using it. Integration with Basecamp and Project Tracker would be something I think they would like. For me it would be nice if a card said which board and which stage it was on if it was in more than one board. I know it already says this in the comments but it would be cool if it said it in one place intead of just the comments.

Avantages

no limitations for number of users or objects in the app, multiple boards

Inconvénients

more core features, hierarchy tree in backlog

Avantages

It's a good middle weight - not too heavy and bulky like JIRA - not too light like Trello. Non tech people on my team understand it pretty easily.

Inconvénients

Card UX can be confusing, like managing where exists, making copies etc. Also do not like the "members" status for people. Would prefer explicit "Assignee" and also "Followers" gets confusing who should be working on a task. Visual design could be modernized too, doesn't feel like a "light and easy" place to work. Dropbox Paper is a good example of what I mean by "light and easy" - Also I have to use a trackball mouse, hard to scroll sideways on boards w/ many columns.