Avis clients sur Favro

Avantages

C'est un outil de gestion de projet qui permet de fonctionner très facile dans le monde entier

Inconvénients

Favro c'est bon logiciel qui permet de faire évoluer les projets très vite

Avantages

Il permet la planification des projets et des tâches, interface multi-utilisateur, un meilleur services clients

Inconvénients

C'est un logiciel qui joue très bien son rôle et je le recommande

Avantages

It's simple yet flexible, you can make it do some very simple things like you can in Trello, but also it's fantastic for teams and manager's in that you can get a big overall view of an organisation easily, and only give people what they need to do their jobs. Simply, brilliant.

Inconvénients

Right now the only downside of this tool is the Android app (haven't tried iPhone). It's laid out pretty well but slow to load and a bit buggy at times, i.e. the screen freezes. It's the sort of tool best used on desktop anyway, so not a huge issue, but it would be nice to be able to take faster notes and make quick changes more easily on the go.

Avantages

The primary reason we went with Favro was the ability to hierarchically organize cards (like Asana) but also organize workflows like a Kanban tool. This fits our team approach the best. I also like that cards are the atomic unit of organization and that individual cards can show up in multiple boards, backlogs, and collections. In addition, the multiple and cutomizable collections is also helpful.

But one of the best parts of Favro is their responsive and intelligent customer service reps who are able to answer questions quickly and effectively.

Inconvénients

The UI is very text heavy and doesn't allow for incorporating custom iconography. Icons improve efficiency in working with SaaS tools and I see places that would help in Favro. The pricing tiers seem steep. Doubling the monthly rate for an increase from 5 to 10 users feels inappropriate.

Avantages

Overall good function but we run into very bad customer support which cost us 400 USD

Inconvénients

dear community

We have many years of experience with Favro and unfortunately have to come to the conclusion that working with the software is not worthwhile. It is a start-up company and unfortunately does not understand how to deal with customers.
Due to UX design errors, the solution cost us 400 USD. We added a member and without notification it upgraded us on the subscription and automatically deducted $400 from the credit card.

Adding the member was a mistake on our part and was reversed within a very short time.

Favro thinks it's normal to deduct $400 without notification. Despite repeated explanations, the money was not given back to us.

We therefore advise you against using this software, as it can cost you a lot of money because you will ultimately have to iron out the programming and startup errors yourself.

We will look into legal avenues to get our money back.

Avantages

Favro is a very interesting concept that I would not have supported on paper. But, in application, it works exceptionally well. It is a great way of visualizing tasks and seeing how projects are progressing. It fits exactly how I think about projects and works very well.

Inconvénients

I found myself feeling like I was missing something when I first started using Favro. I wish there was a quick tutorial or overview video that wouldn't take all day or multiple parts to get into. Something to get me started.

Avantages

More powerful project management tool then trello
The fact that you can link cards across different projects
Multiple possibilities to customize and integrate

Inconvénients

We tried to use in a way it was not supposed to be used. After all nuances were aired out - Favro became useful and convenient

Avantages

It's got a very Trello kanban interface which is more suitable for project managing across a whole engineering organization. Most tools focus on agile for developers and they leave out design, admin, etc... But, Favro has a combination of good Github integration and flexibility to support other departments. We do everything in Favro.

Inconvénients

More customization around grouping issues, dependencies,
Github integration could be made better. But, it's one of the best out there.

Better github bi-directional support. Basically anything that happens in Github and vice versa
PRs could be related to issues and then close those issues when a PR is created. Wishlist stuff

Increased workflow customization is needed. But, these are features that can happen over time and make a good product better.

Avantages

+ Separates backlogs from the weekly Kanban
+ Can be used by engineers as well as non-engineers
+ Integrates to Slack really well!!

Inconvénients

- A bit clunky switching between projects
- Tagging someone on a task doesn't always let them know about updates to the task (Asana does this better)
- Would be nice to be able to comment and do things from Slack that posts directly to Favro

Avantages

great support for the amount of users that use it, easy to use gives you tools to properly manage the projects of the company as personal, The platform does not weigh as much as others in the market, its performance is great

Inconvénients

the pdf preview is usually very slow and does not have a good performance and some problems with loading files. we hope to improve these faults

Avantages

We do not need to track scrum speed or similar, and instead we need to get everybody on the same page on who does what, in a sparse team over multiple sites. Favro has some features that make it more desirable than its most famous competitors: duration of tasks, overview of a person's tasks over multiple boards, tracking of card age, two status of avatars (you can tag who is done on a card), etc. Really cool for team management when you grow to 5+ teams on 4+ sites and people working remotely!

Inconvénients

Nothing bad for the moment, only a bit of an investment for a (non-American) startup budget. Customer support mark of 4 is like that only because we did not yet try it.

Avantages

We started using this to track project progress within our team, and love the features. very easy to use and great interface.

Inconvénients

I don't think there is anything we dislike about Favro. It's all good so far, and we will keep using it!

Avantages

Favro gives great overview information. It's nice that cards can live in multiple places so team members can all work on the same project.

Inconvénients

Favro does not do subtasks well. Its possible, but isn't a smooth process.

Avantages

I like how it flows and how cards can be in multiple areas. I like how the cards can be built out and be pretty custom. While we haven't been able to get them 100% for our needs - we've been able to get close. I also like how you can see a full history of everything that has happened. The workflow rules are nice (these seem pretty basic though - would love more options for these).

Inconvénients

I'll be honest, I don't know the history of Favro or how long it has been around. We've been using it for around 4-5 months and it is replacing some of the other tools we were using. But the impression I am getting from it is that it is still in a beta phase. The main bones are there but it could really use additional features, or improvements made to the ones there. I haven't seen a single update since I've started using it in this time, and when you reach out asking if Favro does something they are helpful to offering other ways you can use the tool if the feature you want isn't available, but if the feature isn't there they just say they will make note but don't offer any other information. As someone who also works for a SAAS company I am not expecting any etas on anything, but having been almost 5 months and no updates to anything have happened it makes me wonder what's going on...

One of my biggest pet peeves is with the custom fields, I wish there was an option to hide them from the card face because on some of our teams we had to stop using them because it made the cards too long. This was disappointing because they were super helpful, but when you have 30-40 cards in one lane - it's a lot to scroll through.

Something else that needs improvement is alerts and knowing what all is assigned to you. I could have 100+ cards at one time and "my feed" is not an easy way for me to see what all I need to do.

Avantages

The UI is acceptable. The general barrier of entry is low.

Inconvénients

I had a horrible customer experience with Favro. I reduced the number of users for this month from 10 down to 2. The billing page had no clear way to degrade the plan to 2 users and I checked everywhere. The only potential button was for "cancel subscription" which would display the message "lose access to favro". Fearing I would lose all the boards, I didn't do this and assumed that the plan would be automatically degraded. No. The plan automatically upgrades when users are added but doesn't downgrade and the customer service doesn't give your money back. This is downright predatory. With no clear option to reduce and no automatic downgrade, I was charged 60 bucks more than what I should be charged. Slack only charges by the number of active users, I'm sure favro can design a way to count the number of users period. Beware of their practices.

Alternatives envisagées 

Pourquoi passer à Favro

Avantages

+ Great interface
+ Workflow is ok
+ Good integration with apps

Inconvénients

- Push notifications can be improved
- It can be improved in progress tracking

Alternatives envisagées 

Pourquoi passer à Favro

Avantages

Favro is very easy to use and they continuously deliver new functionality that makes a lot of sense. It's almost like they read my mind.

I've tried other similar solutions in the market and nobody adapts so nicely to an agile/scrum development process. I can keep track of multiple developments, testing and implementation teams in the same tool.

Inconvénients

Since Favro is really a "first of breed" product, some desirable functionality is just not there just yet. However, they're way further ahead than any other similar solution and they deliver new functionality very often.

I do not like the fact that some of the key features are in the top version/pay plan. I do try to get the best out of what I actually have in my version.

Avantages

It gave a quick and easy way to create and mange the tasks of different teams, while at the same time being able to have teams collaborate and understand what all the other teams are working.

The integration of the other software into Favro was also a benefit since we were already using some of them, and they seamlessly worked into the Favro backend.

Inconvénients

In our line of work we share a lot of large files and it would have been nice if it had something that could have integrated into it that could have handled the large file sharing and also integrated into each individual task.

Avantages

Great UI and UX design, very useful for keeping track of big projects with lots of moving parts

Inconvénients

no linked file preview on cards,

confusing to navigate large collections

Avantages

Favro is fast, intuitive and easy to use which means the team is actually using it! Other project management solutions I've used have ended up taking too much admin time. Favro also gives a really great overview when collaborating across teams and the filtering and search functionalities are working great, making sure you always see the cards that you are interested in.

Inconvénients

There are still some features and integrations that I think are missing.. But the development seems to go pretty fast and I'm sure they'll come sooner or later.

Avantages

I love the way cards can be shared across multiple boards. This makes our business tasks much easier to manage as different departments have different access levels for each board. The ability to add media files is also a fantastic feature.

Inconvénients

We used to use Hansoft before the switch over. I feel Favro is lacking a decent burndown feature. The option to just show the title of a card would be really helpful. With the ability to maximise the full card if you are working on a project.

Avantages

I love this software. It provides the structure for my scrum team and yet is flexible like Trello. The boards within our account all share a common incremental numbering system so we can refer to cards and have a logical link to them we can share with people outside the company.

Inconvénients

I don’t like that you have to click to save some items and hitting enter on the keyboard works other times. It’s not consistent. But the staff are quick to answer questions and add new items to their bug list.

Avantages

My job involves working with other people on specific projects. Since we are occupied with other things besides our projects, we all need to set time to find a day to meet and just discuss our projects. I prefer to have a virtual whiteboard which allows us to post all our ideas and jot down notes on tasks needed. Favro software gives us a powerful synergy because we are engaged and focused. We are able to get the work done faster because of the features and service this software provides which means we can tackle more projects in the future.

Inconvénients

When there are a lot of people using the program, it tends to run slower than usual. This needs to be improved because we use this program for our daily tasks.

Avantages

The ease of use. Moving tickets by dragging and dropping resembles the board where we use sticky notes for tracking tasks. In addition we can add additional description and attachments too that is very helpful. I like the way favro helps me organise our tasks.

Inconvénients

There should be an option to assign the card to a particular member. There is an option to add members but is not similar to assignee.