En savoir plus sur Housecall Pro












Housecall Pro - Prix
Housecall Pro est disponible en version gratuite et propose un essai gratuit. La version payante de Housecall Pro est disponible à partir de 49,00 $US/mois.
Produits similaires à Housecall Pro
Housecall Pro - Avis
Évaluation des fonctionnalités

- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Great Product!
CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision.
Great Job Guys! Really, I mean it.
Avantages
I appreciate the customer support team, always ready to improve. The pro vote feature is ingenious, I have seen several of my personal pro-votes come to fruition.
Inconvénients
The name. When interacting with clients the name "HouseCall pro" is limiting this amazing product to residential service calls, when in fact it is so much more. I had to modify a few internal processes, but I've managed 2 and 3 month projects from 1 invoice allowing Change Orders to bill out as segments. the name should be revised, considering something more wild. Service Titan had the right idea on the wrong product.
Alternatives envisagées
QuickBooks Desktop EnterprisePourquoi passer à Housecall Pro
A friend of mine who opened an HVAC company the same time I opened my company sold me on the idea of sharing leads through the software. I went for a test drive the first month and was sold after interacting with the customer support team. OMG everyone is awesome! If Chick-Fila and Home Depot had a baby. Stellar Customer Service Model...- Secteur d'activité : Construction
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Beginner Pro
So far its been great (I'm still on the trial) and customer serviced has been excellent in answering my questions
Avantages
the scheduled, on my way, and finished features
Inconvénients
I know there is a window of time up to 4 hours, but it would be nice to let a customer know they are scheduled for a day without giving them a time. I also don't see appointment reminders for "big jobs" that are set for all day and are potentially scheduled up to six months ahead. Should be Scheduled, a one week reminder and a one day reminder at a minimum
Réponse de Housecall Pro
Hi Jonny S, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at the address provided. Thank you again.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
What were they thinking?!?
Used to be a big supporter. Now feel betrayed. This experience is moving me to look for other solutions. Moving will be a giant expense in time and training and data movement....but i have to work with partners i can trust and believe in. HCP is no longer that partner...I can see that now. Very disappointed. If you plan to grow to more than 5 employees - this is not the solution for you based on their current predatory pricing plan.
Avantages
Good product- does what it is supposed to do. You can schedule jobs, invoice customers, and develop a nice database of what you did with each customer. It has limitations and its share of glitches Support is mediocre but it is available. I've been a fan for a long time and have brought a number of businesses over to use their software. No more though.
Inconvénients
If you grow from 5 to 6 employees watch out - its time to move to another software provider in my opinion. The pricing plan allows up to 5 employees for 1 set price. Keep in mind one of those 5 employees is your office staff so you really only get 4 field techs. If you add the 6th employee your HCP monthly price more than doubles the entire cost of the plan. There is now no longer a way to add 1 employee to their mid-tier plan - you have to move to the high tier plan. You can purchase 2 of the mid tier plans for less than the price of their high tier plan - this is just so ill-conceived! Last year we were able to add 1 additional employee for just a set fee per employee which was very reasonable. WHen that employee quit we were back down to 5...so were unaware that in June 2022 they made this change wiping out the ability to add an incremental employee without having to jump to the next tier. I am gobsmacked by how wrong of move this was on their part. The whole point of this software is helping you to grow your business - but apparently as soon as you do grow boy do they punish you for it!
Additionally their search function for the "pricebook" leaves a lot to be desired. If you type in a keyword like "flange" and you have multiple items with that keyword in the description you expect all of the items with that keyword to appear. It doesn't. Only some do. No rhyme or reason to it.
Uploading photos from field is dodgy and slow. Reports availble are not reliable or accurate
Réponse de Housecall Pro
Hi Karen, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team

- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Great software that has really helped us take our remediation business to the next level.
HousecallPro has helped us take our business to the next level and makes dispatching, estimating, and bookkeeping much easier. I've used other competitive products in the past, but nothing has come close to the features of HousecallPro.
Avantages
Price list flexibility, automated emails, estimate approvals and invoicing, and dispatching to make sure everyone's on the same page.
Inconvénients
The automated emails should absolutely be tied to job tags, but because they're tied to customer tags, we have to add and remove them vigilantly if we have repeat customers with multiple properties or different service needs.
I wish the estimate approval process was more of an eSignature process as opposed to any party just clicking a button.
Réponse de Housecall Pro
Hi Ryan, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
- Secteur d'activité : Construction
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Saves time and Money
Great customer service and functionality
Avantages
Housecall Pro has been a great addition to our company. We've used several different options in the past and never been satisfied until now. This software has saved us countless hours and made us a more profitable company. Great support
Inconvénients
There are a few minor hiccups, but they can be easily worked around until the software team makes adjustments to eliminate them.
Pourquoi choisir Housecall Pro
Inefficiency and loss of customers due to scheduling issues.Pourquoi passer à Housecall Pro
Functionality, presentation and priceRéponse de Housecall Pro
Hi Andy M, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team
Catégories connexes
- Logiciels de gestion des ordres de mission
- Logiciels DPE (diagnostic de performance énergétique)
- Logiciels de suivi GPS pour CVC (chauffage ventilation climatisation)
- Logiciels de gestion des interventions (pour mobile)
- Logiciels pour plombiers
- Logiciels de planning
- Logiciels d'agenda
- Logiciels de gestion des ordres de mission
- Logiciels de facturation
- Logiciels de comptabilité pour PME