En savoir plus sur Jobber
Jobber - Prix
Jobber n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Jobber est disponible à partir de 29,00 $US/mois.
Produits similaires à Jobber
Jobber - Avis
Évaluation des fonctionnalités
- Secteur d'activité: Eau/gaz/électricité
- Taille de l'entreprise: 2-10 employés
- Utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Jobber is the BEST
I first started using jobber almost 5 years ago when I decided to test out the free trial. Since that day, I have continued using the software and have grown my business over 400%. I think one of my favourite parts about jobber is the level of exceptional customer service; not only online but also in person. Additionally, my work flow for my business has improved a vast amount over the years. Invoicing: What used to take me hours, is now a simple 30 minute task. Quoting: What used to be done on a scrap piece of paper, is now done on my iPhone. Scheduling: What used to be done on excel, is now organized through the online calendar which can be accessed anywhere, anytime. Overall, I would recommend jobber to anyone running a service based business, and would be happy to answer any further questions.
Avantages
-The jobber platform is very easy to use and can be learned quickly.
-Batch invoice creation is extremely helpful.
-Jobber makes quoting, booking and scheduling jobs a breeze!
-Having a client hub is a real crowd pleaser.
Inconvénients
Jobber is overall a 5/5 software system that has been the best thing for helping my business grow. Over the almost 5 years of using Jobber, the only thing I would like to remind people is that once you delete something, there is no way to get it back. I accidentally deleted an invoice once, and it was gone for good. This was my mistake, so as long as you're more cautious than I was that day, you'll be good.
Réponse de Jobber Software
Andy! Thanks so much for this thorough feedback. We're so proud to work with your team and are so glad to hear we've been able to help make improvements across your processes.
Unfortunately we can't always recover deleted items, but sometimes we can, so always feel free to reach out to our Success Team in the event we can recover something just in case.
Thanks again for taking the time to leave a review :)
- Secteur d'activité: Services aux consommateurs
- Taille de l'entreprise: 2-10 employés
- Utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Jobber - MY Business OSS
My overall experience with Jobber has been quite positive as it helps me immensely run my business.
It is my OSS today. It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting. I just wish I had more robust reporting features with it.
Avantages
Having a system that can be quickly and easily implemented and used by small business that incorporates features including integrates that addresses 'quote to cash' work flow was essential. Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.
Inconvénients
Reporting is weak with the version I currently have. There are some standard reports that provide some fair data qualities but to customize reports using custom fields or job fields is quite weak. Exporting any report to Excel does not work well. I dont get the attachment file when attempting.
Réponse de Jobber Software
Hi Rich, thanks so much for your review. We're glad things are going well overall, and have noted your feedback for more advanced reporting. We're always looking at providing better business insights to our customers, so if you have additional info you'd like to share with us don't hesitate to reach out to our Success Team and we can collect that for our Product Team. Cheers!
- Secteur d'activité: Équipements publics
- Taille de l'entreprise: 2-10 employés
- Utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Inexpensive but same features as the big guys
Overall it's been excellent.
Avantages
It does everything from taking a call to payment.
Inconvénients
I don't like the fact that the office personnel are not free and unlimited as all the competitors. Each office staff is forced to be an individual user. We have 4 users being wasted on dispatchers alone.
- Utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
if you expect to grow your company, don't go with the jobber, go with SingleOps.com
Avantages
I'm not going to take it away from jobber completely. Your customer service is awesome. They are super friendly, it got great attitudes. They answer the phones all the time. Except when they're in meetings anyway. But regardless they're very good at getting back with you and finding you good answers. Also, their user interface while I have a problem with a few things, for the most part is super super simple and intuitive. They are very good if you're a small business. But that's the problem. Is that where you're wanting to stay? I didn't think about it for years ago when I started. And now I kind of wish that I didn't. But I'll get to that here in a second.
Inconvénients
Their data export is horrible. If you want to see a clear picture of where your calls are coming from, you have to download for 5 files and concatenate them all and try to piecemeal them together to understand and have a full database file of your own clients. Honestly, that stinks. They don't give you an API, because they say that the one that they had slow down their servers and they don't want to offer that level of service to small businesses. Do you see what I mean? If your small they'll do business with you, but if you want to grow, they're not willing to go there.
So, if you want to grow, don't go with jober. Instead go with single Ops. They have an API.
This may not mean a lot to you now, but once you start dumping high amount a month in advertising, you absolutely want to know where every single call is coming from. If you don't, you end up wasting thousands of dollars a month.
And jobber will not give you the API. Worse, they could give you an API on a limited basis. For example they could limit it to Tim queries a day. That would not slow down their server significantly. But they don't. And that stinks. So you get all of this investment training all of your people with a specific system, and then once you start growing you have to leave. For this reason, I wish I would have gone with single Ops II begin with.
Réponse de Jobber Software
Hey Mark, we appreciate you sharing your feedback. Our goal is to help our customers be successful, and often success means growth, so we would appreciate the opportunity to hear more about your export needs and workflow so we can share that with our product team.
We also might be able to offer some advice or workarounds, and further explain our API approach. Someone from our product team will be reaching out today, so please keep an eye out for an email from us.
Many of our customers sustain an efficient workflow in Jobber as they grow their businesses, but we do know that every business has different needs and hopefully we can find a way to make your evolving workflow work with Jobber.
- Secteur d'activité: Eau/gaz/électricité
- Taille de l'entreprise: 2-10 employés
- Utilisé toutes les semaines pendant Essai gratuit
-
Provenance de l'avis
Awesome Choice! Only missing you feature!
Great company to do business with. Shout out to [SENSITIVE CONTENT HIDDEN] at CS for being patient and answering our questions.
Avantages
Jobber is an excellent company, I repeat, EXCELLENT. As the top player in their space, Jobber knows what works and what does not. The part you may get the most value from is through the engagement of the Jobber community. It is hard to really put a price on the value that brings. When it comes to the daily features needed to operate a successful service business, Jobber has them all (almost!).
Inconvénients
A direct scheduling page! Goodness if Jobber had this it would have been a great choice for us. I get that sometimes a business should have a request vs. direct online booking, but times are changing! Speed is the name of the game. Lots of people just prefer to do everything they can on THEIR end rather than feel forced through a request feature. Give the power to the client! The only thing if this was at least an option for folks would make Jobber KING OF THE LAND.
Catégories connexes
- Logiciels de devis de travaux
- Logiciels de CRM pour la construction
- Logiciels de planning de chantier
- Logiciels de calendrier
- Logiciels pour artisans
- Logiciels d'agenda
- Logiciels de paysagisme
- Logiciels de planning
- Logiciels pour volets roulants et portes de garage automatiques
- Logiciels de conciergerie
