--- description: Avis sur ServiceTitan : présentation du système, fonctionnalités et tarifs. Obtenez des démos gratuites et comparez ce logiciel avec d'autres applications. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ServiceTitan | Avis, prix et démonstrations - SoftwareAdvice FR --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions (pour mobile)](/directory/1875/mobile-app/software) > [ServiceTitan](/software/155551/servicetitan) # ServiceTitan Canonical: https://www.softwareadvice.fr/software/155551/servicetitan Page : 1/15\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/155551/servicetitan?page=2) > Transformez votre entreprise avec la solution logicielle tout-en-un de ServiceTitan pour les entreprises de services d'intervention pour particuliers et professionnels. Avec des outils puissants qui peuvent augmenter les recettes de 25 %, stimuler les ventes, dynamiser votre équipe et fournir des informations en temps réel, ServiceTitan est approuvé par plus de 100 000 professionnels des services et par les meilleures entreprises du monde. Obtenez une démo personnalisée pour voir comment ServiceTitan peut aider votre entreprise à se développer. > > Conclusion : 332 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 332 Avis | | Simplicité d’utilisation | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: ServiceTitan - **Pays**: Glendale, É.-U. - **Entreprise fondée en**: 2012 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, États-Unis ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Application mobile - Approbation des ventes - Assemblées virtuelles - Automatisation du marketing - Base de données de clients - Base de données de contacts - Base de données des coûts - Budget Tracking - Budgétisation et prévision - CRM - Checklists - Commerce - Commerce et industrie - Comptabilité - Confirmations/Reminders - Coût des tâches - Création de bons de travail ## Intégrations (15 au total) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de gestion des interventions (pour mobile)](https://www.softwareadvice.fr/directory/1875/mobile-app/software) ## Catégories connexes - [Logiciels de gestion des interventions (pour mobile)](https://www.softwareadvice.fr/directory/1875/mobile-app/software) - [Logiciels pour entreprises de nettoyage](https://www.softwareadvice.fr/directory/613/maid-service/software) - [Logiciels de construction](https://www.softwareadvice.fr/directory/4133/construction/software) - [Logiciels de gestion de la construction](https://www.softwareadvice.fr/directory/1722/best-apps/software) - [Logiciels de planning](https://www.softwareadvice.fr/directory/4738/scheduling/software) ## Logiciels similaires 1. 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It provided exactly what it described it would. ----- ### "Best Decision We Made\!" — 5.0/5 > **Lucianna** | *23 mars 2026* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: As a call center manager, I’ve had the opportunity to work with ServiceTitan for 8 months now, and I can confidently say it has transformed our operations. User-Friendly Interface: The platform is intuitive, making it easy for my team to navigate and utilize its features effectively. Data Insights: ServiceTitan provides extensive reporting capabilities, allowing us to analyze call center metrics in real-time. This data helps in making informed decisions to enhance our service. (You can even generate your own reports) Customer Support: The support from our customer success manager has been fantastic. She's always available to assist with any issues and offer valuable training resources. > > **Inconvénients**: Learning Curve for New Users: While the platform is generally user-friendly, new team members may require some time to fully understand all features. The system is very extensive. But once you're acclimated, the possibilities are endless. > > ServiceTitan has been a gamechanger for our call center operations. It has streamlined our processes, improved customer satisfaction, and ultimately contributed to our bottom line. I highly recommend ServiceTitan to any company looking to enhance their service management capabilities. ----- ### "Réfléchissez-y à deux fois" — 3.0/5 > **Robin** | *19 mars 2026* | Matériaux de construction | Taux de recommandation : 5.0/10 > > **Avantages**: La présentation du devis, accessible au client, est probablement ce que je préfère chez Service Titan. À part ça, c'est un véritable buzz. > > **Inconvénients**: Service Titan a peut-être le pire système d'assistance que j'aie jamais connu. Bonne chance pour contacter quelqu'un si vous avez besoin d'aide rapidement. Alla est notre représentante. Cela prend parfois des jours. Les contrats de service prévus sont confus et vous risquez de les perdre lors de l'intégration avec Service Titan. Vous pouvez obtenir plus d'aide avec Microsoft AI qu'avec la base de connaissances de Service Titan, conçue pour vous aider. Globalement, je ne le recommande pas et nous recherchons actuellement un autre système de gestion. Il y a tellement d'autres problèmes, mais voici les points importants. > > Notre consultant d'intégration était excellent. Il a été d'une aide précieuse et d'une patience exemplaire. Après cela, c'est devenu un cauchemar. ----- ### "Hate to love it, Love to hate it." — 3.0/5 > **Utilisateur vérifié** | *11 février 2026* | Fabrication électrique/électronique | Taux de recommandation : 8.0/10 > > **Avantages**: ServiceTitan is a robust software platform because it unifies scheduling, dispatching, invoicing, payments, and reporting in one cloud-based system designed specifically for home service and trades businesses, which streamlines operations end-to-end and supports both office staff and field technicians efficiently > > **Inconvénients**: ServiceTitan’s support feels slow, unresponsive, and disorganized, with tickets dragging on for weeks, repeated escalations, and limited follow‑through, which is especially painful when complex glitches, billing problems, or onboarding issues are blocking day‑to‑day operations. > > It's very much a love-hate relationship. Like Pizza and ice cream when you're on a strict diet and lactose-intolerant. ----- ### "It's growing on us" — 4.0/5 > **Hunter** | *25 mars 2026* | Construction | Taux de recommandation : 8.0/10 > > **Avantages**: I appreciate that ServiceTitan is always working to improve and offer the best to its customers. Some of the features are Pro products but there is a lot built into the core system that you don't feel neglected without signing up for the pro features. I also appreciate the support team. They are always available, respectful, and helpful. I also really enjoy the collaboration ServiceTitan offers to our teams in projects and tasks. I really enjoy the scheduled reports that get emailed out to whomever you choose. > > **Inconvénients**: We were told that ServiceTitan was very customizable, that is and isn't true. It's customizable when you work with what's existing - the existing is very fixed whether you want the feature there or not (arrival windows, etc). There are lots of opportunities for work-arounds. But it is best to conform for it to operate properly. I dislike that the updates aren't tested a million times before they go live, they often affect other aspects of the software, unexpectedly. Lastly, it's hard to know what affects what in terms of reporting. For example, sold hours points to a technician's productivity, but if it isn't set up on the back end then it's not properly reporting. > > It was rough in the beginning, the onboarding was stressful, time consuming, and exhausting. (Usually the hard things are the right thing to do, I hope this statement rings abundantly true in the foreseeable future). It felt like we had to do things many times before we got it right and then when it was onto finding the next thing. Finally, after our 3rd CSM, \[sensitive content hidden\] gave us the support that we needed and she's been a rockstar for our team. She's helping us refine our systems and ensure that we're doing ServiceTitan's best practices. It was rough in the beginning but it's getting better and it's safe to say that we are growing to like the system more and more. I'm looking forward to seeing where the system will go in the coming years and am excited to be a part of it\! ----- Page : 1/15\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/155551/servicetitan?page=2) ## Liens - [Afficher sur SoftwareAdvice](https://www.softwareadvice.fr/software/155551/servicetitan) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Données structurées