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LemonadeLXP

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4,8
Note globale
(28)
Avis
4,8
Note globale
(28)
Avis

En savoir plus sur LemonadeLXP

LemonadeLXP est une expérience d'apprentissage et une plateforme permettant l'adoption du numérique pour les institutions financières. La plateforme de formation aide les institutions financières à former leur personnel de première ligne plus rapidement et à moindre coût. Grâce à une association de jeux concrets, de simulations de produits, de scénarios de jeux de rôle et d'apprentissage social, LemonadeLXP rend la formation ludique pour le personnel à distance et sur site. La plateforme d'adoption du numérique, Digital Academy, prend en charge le personnel et les clients lors de leur migration vers les canaux numériques. Digital Academy permet aux institutions financières de créer rapidement un centre en ligne personnalisé contenant des présentations technologiques, des simulations d'applications, des guides de demande de prêt et des vidéos, sans avoir recours à des développeurs. LemonadeLXP fournit ses services sur la base d'un abonnement annuel et fournit une assistance via un service d'assistance en ligne.
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LemonadeLXP - Prix

LemonadeLXP n'est pas disponible en version gratuite. La version payante de LemonadeLXP est disponible à partir de 4,00 $US/mois.

À partir de :
4,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Non

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LemonadeLXP - Avis

Note globale

4,8
( 28 avis )
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Évaluation des fonctionnalités

Rapport qualité-prix
4,8
Fonctionnalités
4,6
Simplicité
4,8
Support client
4,9
5 avis sur 28 Afficher tous les avis
Marie
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5
5
Publié le 24/08/2022

LemonadeLXP for the WIN!

LemonadeLXP has been an amazing addition to our credit union. We have had the greatest support from the team at LemonadeLXP. [SENSITIVE CONTENT] and the short time we were able to work with [SENSITIVE CONTENT], have been absolutely amazing. They are easily accessible through email and have weekly/monthly touch bases with us to work through any issues or showing us new features.

Avantages

The product itself is amazing to say the least. From our go live date, we have had such amazing feedback from staff and the training department loves to build steps in it. It is nice to have different step options to build a course. It allows for more effective learning. For example - to be able to create a DEMO that walks through hotspots of where someone should be clicking through a process is much more effective rather than just having screenshots and arrows. Staff was very receptive to the change over and excited to keep building their credit union!

Inconvénients

The one thing we are working through is the reporting aspect. We have certain compliance courses that need to be taken and the reports have to be in a certain format. LemonadeLXP has been wonderful and helping us getting the reporting to what we need to it to be and is working through additional features to be added.

Erika
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5
4
Publié le 15/03/2022

New to Lemonade and enjoying the ride

So far I've really enjoyed the new program and working in it. I think the gamification of the platform has really been a game changer for us with getting staff engaged with learning material both in and outside of the classroom. I think this will also be a really booster for our compliance courses that no one looks forward to taking.

Avantages

Really like the steps to help create more engaging courses for our staff and soon for our members. In our last platform we were really limited for course creations and didn't have anything to push towards our members. Also like that it is gamefied so that it pulls staff in towards wanting to take courses and learn. Also really liked some of the automation features that were built in for this platform. Took a lot of manual editing/management off of our departments plate. Really love that almost anyone can create a course in here - I went from being one of the only individuals in my department who could make courses to now being able to focus on bigger courses while my teammates can now make their own courses specified for their classes. Helped bring more team collaboration to our group.

Inconvénients

Some minor things - would love to see a way to create folders for courses for admins. The searching feature is nice but doesn't seem to pull what you are looking for that well. Getting better with the sorting feature that is nice, but I think having the ability to customize sorting courses into folders would be nice. Also an alphabetical sort option would be beneficial. Loved that you can test play a step, but disappointed that you can't test play a course and get the feel of what the learner will see through a course view.

Réponse de LemonadeLXP

Hi Erika,

Thank you so much for the review! We would love to connect with you to discuss your feature requests!

Répondu le 13/09/2022
Kari
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
5
4
Publié le 02/09/2022

Great Product

I do appreciate the ease of use and the interactivity.

Avantages

Gamification, ease of use as a learner and easy upload on administration.

Inconvénients

The reporting is getting better but initially it was difficult to extract audit data.

Chris
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5
5
Publié le 09/12/2019

An outstanding platform, that makes it fun, while making a serious impact

We've found the platform's agility and ease of both content development and deployment significantly differentiate it from our traditional L&D platforms. We're tasked with engaging a large, dynamic employee base that is face to face with Customers during most of their day (so when we block time for learning, it needs to be impactful). Lemonade gives us the ability to support major change management events with robust learning experiences, and also support more tactical content for niche, or unexpected needs with same week, even same day turnaround. Large or small, Lemonade has become a crucial tool in our ability to service Customers and meet growth goals. Lemonade's support team at LaunchFire is an outstanding bunch to work and partner with.

Avantages

The ease of high quality content creation and rapid deployment - its genuinely a cinch with Lemonade.

Inconvénients

No significant cons, Lemonade is an excellent platform.

Réponse de LemonadeLXP

Thanks, Chris! Your review made our day.

Répondu le 16/12/2019
Mickey
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5
5
Publié le 27/11/2020

Lemonade Review

To drive adoption of our digital banking products, it was critical for our frontline staff to recommend products to clients. The Lemonade Learning Platform from Launchfire provides our associates with the knowledge, tools and confidence they need to promote our digital products…all while having FUN!

Avantages

The game-based experience keeps our learners engaged and active participants. Course creation is very intuitive, allowing you to create new courses with little effort. Multiple step types provides the course writer with options to present different ways of delivering content that will keep the learner engaged. Role play scenarios are very useful in providing knowledge pertaining to specific customer interactions. The real-time course feedback provides learners with the information they need to increase their knowledge on the subject.

Inconvénients

There is not really anything other than there have been occasions where a particular set of report detail was needed and not available from the solution but the Launchfire group was able to provide.

Réponse de LemonadeLXP

Hi Mickey! Thanks for the great review. Our CX team will be reaching out to you shortly to work with you on your analytics needs. We'd love to make sure your requirements are on our development roadmap!

Répondu le 02/12/2020
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