BILL Spend & Expense (Formerly Divvy)

Avantages

Because it is so user-friendly, this program has completely changed the way we track our expenditures and enter our data. Because each employee may now input their receipts, it has saved our accounting department many hours of labor each month. Divvy is a fantastic service. It's simple to pick up. I was worried I'd be disoriented, but a quick scan of the area turns up everything I need.

Inconvénients

ACH transactions are taking too long to process. We'd want to be able to send PayPal monies straight to Divvy for payments. It is not possible to map QBO tags for transactional line items at this time. Improvements are constantly needed, just as with any other piece of software. Divvy is always striving to improve the procedure.

Avantages

I love the transparency and opportunity to have a real time look into your company's spending and the ability to code and sync directly into QuickBooks.

Inconvénients

The least robust features are reimbursements and account mappings. It is frustrating to take many steps to unmap and map custom fields. Make it in the same place at least.

Alternatives envisagées 

Pourquoi choisir BILL Spend & Expense (Formerly Divvy) 

Logiciel antérieur 

Pourquoi passer à BILL Spend & Expense (Formerly Divvy)

Avantages

Bill's software is fine. It can be confusing when switching between all the sites, but overall it does what you would expect. One exception: their fraud protection algorithm is worse than your average credit union’s. So you should only use Bill if you are sure you will never lose a credit card, never have one stolen, or never use your cards. ;)

Inconvénients

Bill's customer service is simply an abomination. They are impossible to contact, rude when you finally do, and literally illegal when they act. On top of this, the software is just not actually that great. We often hit hiccups with budgets not refilling, cards not working, frozen cards that cannot be unfrozen, and so on and so on. Their fraud protection is also abysmal. Your cards will basically never be shut off even if they are maxed out on repeat purchases at the apple store. Whereas any other card service would put a hold on the card and reach out to you for verification, Bill just lets it ride. Given that a typical company might have many cards in many places at once, this is particularly problematic. Overall, please avoid their services.

Avantages

What I like most about bill formerly divvie, would be how easy it is to upload photos of receipts from day to.Day expenses you keep track of expenses with a budget. I am able to get through the month knowing what i've spent and not going over budget

Inconvénients

Sometimes I have a hard time with logging in with the app. The software could use an update. I'm not always able to log in.So I have to use the website through google

Avantages

As someone who uses a Divvy card frequently it is very user friendly. Once a purchase has been made you are notified right away and can provide all information needed.

Inconvénients

The app can sometimes have glitches, which delays the time of submittkng receipts and info.

Avantages

I liked the idea of using the app and making expense re-imbursements easier for the employees.

Inconvénients

Unfortunately, the execution has been a nightmare! People cannot log in, the managers cannot see the details of what the expense is for. Employees have to wait over 2 weeks to get their money. There are not enough approval levels for our company policies. And don't even get me started on the customer service! Half the time they cannot even understand English. Even if they understand what you are saying, they have no idea how to fix it!

Alternatives envisagées 

Pourquoi passer à BILL Spend & Expense (Formerly Divvy)

Avantages

The app is easy to use and it automatically categorizes expenses.

Inconvénients

Customer service is not the greatest. That is really my only issue.

Avantages

I like that it makes accounting easy and offers best features for expense management and reporting

Inconvénients

With BILL Spend & Expense, I have experienced no issues

Avantages

BILL has been so easy to use and makes keeping track of receipts and budget very easy

Inconvénients

Sometimes I have a hard time logging into my app but that was maybe twice

Avantages

This product has a lot of really deep integrations for accounting software and the app is very good

Inconvénients

its not a credit card and the billing practices prior to bill.com taking over were questionable at best. it does take a lot of work to setup all the integrations and workflows.

Avantages

Very aesthetically pleasing, very user-friendly. I’ve helped implement Divvy within small companies of young people and large corporations with people significantly older; easy to use, easy to put together.

Inconvénients

If you miss a payment…you’re on a rough road to get deactivated

Avantages

Integrated credit card management and the ability to have virtual credit cards.

Inconvénients

Being able to email/forward an email receipt is very handy, however it doesn't always work. Sometimes I do receive back to back messages, one saying it was rejected followed by one that says it was accepted.

Avantages

Divvy was easy to set up and is easy for our whole staff to use. Our previous expense management was done more manually, was time consuming, harder for staff to use, and an all around pain. Divvy alleviated all those problems!

Inconvénients

The only thing I dislike is not being able to sync reimbursements in QB online the same way credit card expenses can be synced. It's definitely not a deal breaker, but more time consuming for sure to have to download the reimbursements, format the csv and upload in QB, vs just hitting "sync" like you can do with the credit card expenses.

Alternatives envisagées 

Pourquoi passer à BILL Spend & Expense (Formerly Divvy)

Avantages

It allows the creation of budgets. We can create budgets and give anyone access to a budget or not. Giving us the flexibility to give everyone a card and issuing funds on an as needed basis. Divvy also is constantly looking for ways to improve the product and make it better, for instance the dashboard of how many transactions need to be approved or completed.

Inconvénients

It is hard to think of any, one thing I would like the ability to do would be to drag an email into the receipt box as a number of receipts are not attachments or pdfs. Watch they will upgrade the system to do this in the next release.I did think of one...card holders sometimes have been denied transactions when they have funds on their cards and or budgets. This has been very inconvenient for those traveling.

Avantages

We are so pleased with this software. The Quickbooks Desktop integration is key and the ability to add as many vendor cards as we need has made reconciling a breeze. The ability to approve funds request instantly is also a huge feature for us.

Inconvénients

I did run into an issue where if we split a transaction to categorize it under different expense accounts when the transaction is synced it splits into two separate entries. This does not work for us so we no longer use the split feature. The work around we currently use is to enter notes about splitting the transaction then we edit it in quickbooks after we sync the transaction.

Avantages

We love divvy and are so glad we incorporated it into our company this year. It has saved executives and a employees hours on expense reporting. It has helped us start planning budgeting. Also the requesting and approving of funds is so easy. I have and will continue to recommend Divvy to others!

Inconvénients

The only negative is the delay on the pre loading for ACH is super long.

Avantages

Divvy has greatly simplified my job as a financial assistant/bookkeeper. We've got several employees purchasing against different budget lines, and now the employees and I can see the information clearly and in a user-friendly fashion, all in one place. It was easy to learn and uploading receipts is so simple and quick. I highly recommend Divvy!

Inconvénients

I'd love to be able to split transactions between budgets. However, I don't really have a true con. That'd just be a nice feature to have.

Avantages

The ease of querying past credit card transactions and invoices is impressive. The ability to save invoices and mark how they were paid is crucial to being paperless and works great in Divvy.

Inconvénients

I haven't found a good way of showing that budget owners have approved expenses.

Avantages

Ease of use, customer service, customizability, constant improvements to the system and its capabilities

Inconvénients

Slow loading of transaction data on the website, could use more robust pre-approval process including more than one approver of an expense before a funds transfer, & our physical card orders get lost/never delivered about 50% of the time

Avantages

The software is very easy to use, quick to get up and running to facilitate spend, and has good integrations into major accounting software.

Inconvénients

I would want to see it expand to fill more and more of the spend management niche. The great thing is that they are expanding. the Bill.com acquisition will quickly get this product positioned to handle more and more spending categories. I anticipate that soon we'll be able to manage enterprise-level budgeting and forecasting entirely out of this software.

Avantages

How easy is for users and admins to log and categorize and manage the spending. Also the features are very helpful for separating the budgets and types of expenses. I like the download of reports because that way I can see all the spending of just one budget.

Inconvénients

That it might be lacking some automatization when it comes to recurring expenses. Also sometimes the chat takes a lot of time to get a hold of someone.

Avantages

Super quick pre-approval and implementation that is a breeze.

Inconvénients

The text verification and browser security is a bit over the top but I know why it's in place. :)

Avantages

Divvy is an incredibly useful platform that makes managing your company spend an absolute breeze. It is so easy to use too! Everyone in our company uses Divvy, and it requires very minimal training. You have tons of capabilities as an administrator to put controls in place and to monitor all of your company's spending habits at a glance. The reporting and filter options are fantastic! Don't know where we'd be without Divvy!

Inconvénients

There truly is not that much to dislike about Divvy; however, if I did have to say one thing, it would be that I've encountered (a handful of times) moments where the mobile app or browser app has been unresponsive or hasn't been performing as you would expect it to. Divvy is constantly working on its apps, though, so this never stays around for long.

Avantages

It is user friendly and has reporting within itself is amazing.

Inconvénients

There is not much to dislike about the software as its a helpful tool. The integrate to accounting software and syncing transactions is 90 percent effective, as some transactions do not sync but most is better then none.

Avantages

We love the credit card feature. The ease of use is the best we've experienced.

Inconvénients

There is really nothing I don't like. I wish sales tax was automatically sectioned out of expenses but that is a minor problem. Splitting works fine.