--- description: Avis sur Lofty : présentation du système, fonctionnalités et tarifs. Obtenez des démos gratuites et comparez ce logiciel avec d'autres applications. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Lofty | Avis, prix et démonstrations - SoftwareAdvice FR --- Breadcrumb: [Accueil](/) > [Logiciels immobiliers](/directory/4169/real-estate-agency/software) > [Lofty](/software/60278/chime) # Lofty Canonical: https://www.softwareadvice.fr/software/60278/chime Page : 1/6\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/60278/chime?page=2) > Chime est une suite marketing et de CRM conçue pour les petites et moyennes entreprises immobilières. Chime fournit des fonctionnalités de gestion d'équipe, de gestion des leads et des clients et de gestion de contenu. Chime envoie des alertes automatisées lorsqu'un nouveau lead est saisi et les utilisateurs peuvent également configurer des e-mails de réponse automatiques pour les nouveaux leads. Les responsables peuvent utiliser des règles d'affectation configurables pour attribuer automatiquement des leads à des agents spécifiques. Des campagnes d'e-mail marketing peuvent être mises en place pour des agents individuels ou pour une entreprise dans son ensemble. Le système de gestion de contenu de Chime fournit des modèles et des palettes de couleurs configurables pour les sites web des entreprises. Les fonctionnalités du site peuvent inclure un système de messagerie instantanée entre les agents et les visiteurs du site, un outil de recherche de propriétés et des commentaires sur le blog. L'activité des visiteurs sur le site est suivie et signalée dans le module de CRM. Les utilisateurs peuvent générer des rapports pour les sources de leads, les revenus, le retour sur investissement marketing, le trafic web, etc. Une assistance par téléphone et par e-mail est disponible, ainsi que des applications mobiles pour iOS et Android. > > Conclusion : 126 utilisateurs lui ont donné la note de **3.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.9/5** | 126 Avis | | Simplicité d’utilisation | 3.9/5 | D'après l'ensemble des avis | | Support client | 3.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Lofty - **Pays**: Phoenix, Chine - **Entreprise fondée en**: 2016 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, Mexique, États-Unis ## Fonctionnalités - AI Copilot - API - Actions découlant d'un événement - Alertes/Notifications - Application mobile - Automatisation des processus et flux de travail - Automatisation du marketing - Base de données de biens - Base de données de clients - Base de données de contacts - CRM - Champs personnalisables - Contrôles/Permissions d'accès - Distribution de leads - Fil d'activités et d'actualités - Fonctions pour secteur immobilier - For Real Estate Agencies - Gestion de la communication - Gestion de site web - Gestion des agents ## Intégrations (15 au total) - BoldTrail Back Office - BombBomb - Calendly - Docusign - Follow Up Boss - Gmail - Google Calendar - Google Contacts - Mailchimp - PandaDoc - SkySlope - Slybroadcast - Zapier - Zillow Rental Manager - dotloop ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels immobiliers](https://www.softwareadvice.fr/directory/4169/real-estate-agency/software) ## Catégories connexes - [Logiciels immobiliers](https://www.softwareadvice.fr/directory/4169/real-estate-agency/software) - [Logiciels CRM immobilier](https://www.softwareadvice.fr/directory/338/real-estate-crm/software) - [Logiciels de CRM pour iPad](https://www.softwareadvice.fr/directory/433/ipad/software) - [Logiciels de CRM mobile](https://www.softwareadvice.fr/directory/1491/mobile-crm/software) - [Logiciels de CRM pour start-up](https://www.softwareadvice.fr/directory/3235/startup/software) ## Logiciels similaires 1. [Salesforce Sales Cloud](https://www.softwareadvice.fr/software/2764/salesforce-sales-cloud) — 4.4/5 (18773 reviews) 2. [HubSpot Sales Hub](https://www.softwareadvice.fr/software/21946/hubspot-sales-hub) — 4.5/5 (498 reviews) 3. [BoomTown](https://www.softwareadvice.fr/software/11194/boomtown) — 4.5/5 (239 reviews) 4. [Insightly](https://www.softwareadvice.fr/software/2667/insightly) — 4.0/5 (654 reviews) 5. [Shape](https://www.softwareadvice.fr/software/49041/shapeb) — 4.7/5 (44 reviews) ## Avis ### "Powerful Real Estate CRM" — 5.0/5 > **Robert** | *8 janvier 2026* | Immobilier | Taux de recommandation : 8.0/10 > > **Avantages**: Lofty packs a lot into one platform: website, CRM, smart plans, and some social media management, which is convenient. I like the automation and smart plans for keeping follow-up consistent. > > **Inconvénients**: It’s pricey, especially for a solo agent, and the lack of transparent pricing on their website is frustrating. I also run into bugs from time to time, and support, while helpful, can be slow to respond. > > Overall, Lofty has been a solid, feature-rich CRM that does a lot for my business in one place. It took a long time to set up the way I wanted, and there are still quirks, but I feel it’s been getting better over the years. ----- ### "Strong Platform, but Support and Advertising Need Improvement" — 4.0/5 > **Tavarus** | *30 janvier 2026* | Immobilier | Taux de recommandation : 7.0/10 > > **Avantages**: Lofty offers a powerful all-in-one platform that combines CRM, IDX website, marketing tools, and automation under one system. The Smart Plans, pipelines, and lead management tools provide flexibility for agents who want to customize workflows instead of being locked into a rigid process. I also appreciate the control over branding, landing pages, and long-term nurture campaigns. The AI tools are a nice addition and show promise, especially for content assistance and automation, even though they still have room to mature. Overall, Lofty works well for agents who want to consolidate their tech stack and build systems for long-term growth. > > **Inconvénients**: There have been several frustrating issues that have impacted my experience. The paid advertising features were not working as advertised, which Lofty acknowledged, but I was never provided with a clear solution or path forward. I was also promised refunds for some of those products and never received them, which was disappointing and eroded trust. Customer service responsiveness has declined noticeably. What once took minutes to resolve now often takes days. The SEO features of the agent website are also challenging and do not function the way they are advertised, requiring far more manual effort than expected. Additionally, while the AI tools are promising, they are still early-stage and need significant improvement to deliver consistent, reliable results. > > I would still recommend Lofty overall, but with realistic expectations. It is a powerful platform with strong potential, especially for agents who are experienced, tech-savvy, and willing to invest time into setup and customization. However, it is not plug-and-play, and some features do not currently live up to how they are marketed. If Lofty improves customer support responsiveness, follows through more consistently on issue resolution and refunds, and refines its advertising, SEO, and AI tools, it could easily become a top-tier platform. As it stands, it’s a solid system with strengths, but also some meaningful gaps that prospective users should be aware of. ----- ### "Bad Experience with Lofty" — 1.0/5 > **Bob** | *1 avril 2026* | Immobilier | Taux de recommandation : 0.0/10 > > **Avantages**: Lofty CRM offers strong lead management tools, useful automation, and a solid system that can help agents stay organized and follow up consistently. > > **Inconvénients**: Lofty CRM had ongoing setup issues, texting never worked properly, and billing began before the service was fully functional, which was very frustrating. > > I would appreciate the opportunity to have this reviewed and corrected, including reconsideration of the charges given that the core service was never fully operational. I am open to resolving this directly and would welcome contact from your team. ----- ### "Great for agents, difficult for lenders" — 3.0/5 > **Rachel** | *28 janvier 2026* | Immobilier | Taux de recommandation : 2.0/10 > > **Avantages**: I like that I can share the platform with my lending partners and it gives them the ability to follow up with their leads. > > **Inconvénients**: As a lender, I cannot see the majority of the notes that my agent partners add. I am unable to see if they've talked, where the lead came from if they added it within their notes, or any other important info to help them with their leads. I also dislike the billing. As the agents add or remove team members, we should be able to see the count since we are splitting that cost with them. I shouldn't have to reach out to support to get updates on something that should be available to view in the billing screen. > > While I like that my agent partners like it, the features as the lender are not helpful. With Kunversion, I could see the source of the lead and any notes the agents added as they talked to the leads (like if they've called 10 times and no one has answered, or if they added their sister-in-law so it's not a random lead from the internet). I need their logins to be able to fully help them with leads since that's the only way to see the notes and lead activity. ----- ### "A Platform That Truly Supports Growth" — 5.0/5 > **Allie** | *28 janvier 2026* | Immobilier | Taux de recommandation : 8.0/10 > > **Avantages**: All-in-one simplicity: CRM, IDX site, lead routing, automations — fewer logins, less chaos. Lead follow-up that actually works: Smart plans + texting/email that keep agents from dropping the ball. > > **Inconvénients**: So many features can make it overwhelming at times, but breaking it down to smaller pieces makes it more manageable. > > My experience with Lofty has been extremely positive. It’s intuitive, well-organized, and brings everything I need into one place, which makes staying consistent and responsive much easier. What really stands out is how it supports both daily agent activity and long-term growth without feeling overwhelming. It’s a platform that actually works with you, not against you. ----- Page : 1/6\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/60278/chime?page=2) ## Liens - [Afficher sur SoftwareAdvice](https://www.softwareadvice.fr/software/60278/chime) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Données structurées