Lofty

Avantages

Just about everything is free, and what isn't you hardly notice. They have a version of a credit card that gains interest and affects your credit even though I don't have one yet. But I like how I can connect chime with any type of credit monitoring service, the syncing works with KEY bank which seems to be picky with whom they work with. Also I've noticed that half of the banks with debit cards don't wanna let you link the actual cards with services like Google pay so you can go contactless and with chime it's a piece of cake.

Inconvénients

Sometimes their customer service is a little hard to get threw to. I can always get someone it just takes a little while. And you get an additional savings account right off the bat whether you want it or not. It's not bothersome and your not forced to use it I just think it's a waste.

Avantages

Easy to use, robust and easy to customize

Inconvénients

Task management not integrated with my calendar

Avantages

Very little do I like. The pipeline and segments is good, and the Smart Plan suggestion is good.

Inconvénients

I can't stand Lofty overall. A few things are good, like Smart Plan B and organizing of leads. However it is insanely convoluted to use and not at all intuitive, app and desktop. The app does not show you 90% of desktop functions either and the website looks like crap on the phone with elelements out of place and lying on one another. Lofty does not allow for a newsletter and the self made smart plan email doesn't go to where directed,nor can you hit Send Once at a specific time. Despise it.

Avantages

It was a basic CRM that did have some functionality. AI chatbox was helpful and affordable, however you get what you pay for.

Inconvénients

They are behind almost every CRM company for real estate in many ways. Their support system for users is really lacking, they were hard to get ahold of and rarely knew how to help me with specific questions.

Avantages

Not Much! at this time I'm regretting my decision to switch to them. Their sales team will tell you anything to get you to sign. I haven't been able to use their products because I cant get past the onboarding phase and they really don't care

Inconvénients

With Lofty Set up is 100% on the user. Lofty will not do any set up on the IDX web site or the CRM. they expect the client to do it all. The support team is very little help. I've been trying to go live with my website for weeks and I'm still not there

Avantages

The credit builder account is the best feature about this software, I truly believe that this software can help build the whole world economy! I trust and use Chime, always will, and will continue to provide Chime services to all around!

Inconvénients

The only minor problems I see is the timing it takes to Deposit from ACH. Kind of not a big fan on waiting 4 to 7 days on transfers.

Avantages

I love how easy it is to use and navigate this software. Transfers and payments are quick. I've never had an issue with them before. I also liked the low to no fees depending on how you use it.

Inconvénients

The only thing that I disliked was the amount of time it took to get my debit card through them. This may just be subjective due to where I live, but I had to wait 2 weeks for it. This makes it difficult to manage my own funds without accessing it.

Avantages

The lead management and system integrations are unmatched.

Inconvénients

Chime tends to crash after every update. There is always a new glitch and support is not helpful.

Alternatives envisagées 

Pourquoi choisir Lofty 

Avantages

The interface seem much more friendly than my other CRM, I liked how it ranks and helps ID lead activity and it is pretty solid at helping lead hunting.

Inconvénients

I moved from Brivity to Chime after being assured all our business functions would be met, but Chime was short of expectations. And after we moved everything else felt very upselling on the "other features". I really refused til I got the basic system working and after 2 years I really wish I would not have moved to Chime/ Now Lofty.

Avantages

Lofty's whole platform is intelligently designed and so user friendly. All of the features work seamlessly and allow me to run my business most efficiently and effectively.

Inconvénients

I have had no negative interactions with the Lofty platform.

Avantages

CRM appears to be good, but with the IDX and website problems, your customers will never use the website.

Inconvénients

The IDX and website problems go on and on . . . Customer service is fairly responsive, but they never follow through, they seem to never really understand the problem, even after I spend hours sending examples, videos, screen shots, and more to help them understand. I spent over $5000. (12 months) on my dime trying to work with Chime to fix the problems. It plain does not work. You will lose all customers from your site as it does not work as advertised, confuses customers, and once they realize it, they never come back.

Avantages

Constant updates to include new features in the system

Inconvénients

Way too many tech issues for this system to be relaible

Avantages

I really liked its layout and ease of finding everything on the one site page.
You can sort your leads in any way that suits your ease of use which makes it handy.
It's flexible and user-friendly.
It has great tech support that usually answers within minutes - which is really helpful.

Inconvénients

Lack of popup options for tasks. I am a person who needs nudging to remember the many tasks at hand...if it doesn't pop on my screen....I lose the thread....

Avantages

This is a basic CRM. I am frustrated with basic functionality and the inability of customer support to be prompt or even remotely helpful with their responses.

Inconvénients

Customer support. You can NOT get a hold of someone at this company. They don't answer the phone and when you get someone on chat, they chat with other users and are slow to respond. And when they do respond, it's unhelpful and inaccurate.

Avantages

Not one thing. It offers basic functionality but the customer support is so bad, nothing is worth it.

Inconvénients

Customer support is by far, without a doubt, the absolute WORST I have ever experienced.

Avantages

The system is very user friendly, it's quick and they are adding additional features. They have excellent pricing compared to alternatives.

Overall, I feel it is an excellent foundation and it will continue to improve. Overall, I'm happy with it so far.

Inconvénients

There are a lot of glitches, errors in the system, problems with email templates, etc. They are all items I would associate with trying to grow quickly. Basically, growing pains. Their support is good and they address most. Some issues take multiple attempts to try and get it resolved.

There are also a lot of grammatical errors and poor formatting that make it into the released product that should never make it past a quaity review.

Avantages

I like the ease of use. About 75% of the leads are willing to talk to us. Chime makes it cold calling easy, we know the people who are registered on our Chime site are interested in learning their house value or interested in purchasing a place. Makes calling easier.

Inconvénients

There is some data that we are not able to export with out requesting it from our account executive. Such as partial seller leads. Sometimes the leads coming in are way outside of our set range. For instance, we are in MA and the leads are for FL.

Avantages

Chime is very easy to use and navigate on a daily basis

Inconvénients

There is nothing that I don’t like about chime

Avantages

I love that I can leave the office and leave my assistant with the ability to see all conversations and client history in order to pick up anywhere I leave off. Chime is great for seamless contact and helping to remember the details on everyone.

Inconvénients

It would be great if to be able to sort lists of contacts by date added. The tags feature also does not seem incredibly helpful without the ability to view all tags at a glance when looking at a list view of the clients.

Avantages

While similar to Commissions Inc it did not have everything that Cinc had to offer. Functionality was good.

Inconvénients

Nothing really to dislike about the software, it worked as it should.

Avantages

The use of this product isn't great. To many problems with getting things to work correctly

Inconvénients

I dont feel this is a great product for my needs.

Avantages

The ease of it all. The mobile app and all ots features esp the ability to lock your card

Inconvénients

Nothing ready pretty satisfied with chime

Avantages

Cost efficient and very intuitive. It has a clean UI with everything organized appropriately. Has all the main features you need in a CRM.

Inconvénients

No transaction management feature of integration option to connect with an external software that provides transaction management.

Avantages

Really love the ability to utilize the IDX Website. The ease of use for running all our Marketing Campaigns right through the software is a huge plus as well.

Inconvénients

It would be nice to be able to utilize docusign right through our software instead of using a zapier account.

Avantages

I love the ease of use and support is always responsive.Highly recommended all around. Our rep, is great!

Inconvénients

Moving form another system is hard, but thats not on Chime. Original sales person didn't inform me of every cost (sub-domains), but that person is gone now. He was still pretty good...just didn't inform me.