AIM

Avantages

We sell firearms, and the built in A&D Book is a critical component to our business. Once setup, this feature makes tracking of firearms incredibly simple .

Inconvénients

The management of sale prices for our products needs to be revamped and is currently both difficult and convoluted to use. In my opinion, this is easily the area of the software that could most benefit from improvement.

Avantages

I don't have to have multiple systems running to achieve everything we need to do...AIM does it all

Inconvénients

learning curve....set up and learning the system takes time

Avantages

Easy.......... The fact it can communicate by sending auto calls and text to my customers and helping me to stay in touch along the way. We are a repair shop and this has not only saved us tons of time but this feature has made us lots of money$$$. The POS and customization of the screen and tech support. Tech support is absolutely, hands down, some of the best I've ever experienced. They answer the phone and stay with you until you understand. Very nice people who never make you feel stupid. Also love the fact you can so easily access your data. Other software we've had has limited the backend data to you where as AIM absolutely encourages you to use it. I will say.... a new employee can be taught in under 5 minutes how to check out a customer through the POS.

Inconvénients

Inventory management, pricing and the repair shop module all need some help. All usable and functional. They are just some areas that aren't as polished as other software. Also, if you are a company with over a million different SKU's, beware. The software really is slow. I know! FYI, you'll need own EXCEL and have a basic understanding in order to to manage your inventory as AIM just simply does not have the capability to do so.

Avantages

For a small retail store this is excellent! Helps manage inventory, as well as daily and weekly check out.

Inconvénients

There was quite a learning curve for us. We had no POS before AIM.

Alternatives envisagées 

Pourquoi passer à AIM

Avantages

Quickly execute sales, tracking serialized inventory and sales is detailed and quick.

Inconvénients

There are a million features! It was overwhelming in the beginning to decide which ones were going to be essential for our business.