Flipdish

Avantages

Logiciel de gestion de services alimentaires, il est utile pour les restaurants et les hôtelleries qui gèrent de plusieurs points de vente et des plats à emporter.

Inconvénients

Aucun inconvénient lié à ce logiciel de gestion.

Avantages

What I love most about this software is a draw between two of its functionalities. As an app for users, its extremely easy to use interface can be priceless attracting new customers who may be weary of this type of technology. Everything about it's order process instills confidence that the order has been sent and the process went smoothly.

The second functionality is the data dashboard for us as owners. To put it simply it removes all guess work behind the typical question of what drives our sales. It's presented as both easy to read graphs and also in a downloadable format for those who wish to run excel sheets. You'll soon find out your truly most profitable items, events, delivery locations, even hour of the day.

Inconvénients

Having been with Flipdish very early on, I've never once had an instance where I thought to myself "I don't like this".

Avantages

Integrates with your business so that the customer doesn't feel as though they are using a third party app. The online portal provides really helpful insights and breakdowns allowing you to see customer trends. The customer service from Flipdish is outstanding. Nothing is ever too much trouble and they work with you to ensure you are getting the best from the software capabilities.

Inconvénients

Nothing I can think of as the guys are only ever a phonecall/email away and are more that happy to help.

Avantages

The order website looks nice and the UI is generally nice.

Inconvénients

It doesn't work and that is essential! See below!

Avantages

Ease of use and customization, always improving and adjusting to customer needs, very user friendly

Inconvénients

Only few unexpected crashes historically but resolved quickly and not ongoing

Avantages

Everything is done so the customer has an effortless and simple experience. Requires less clicks from order to completion. Excellent back of house to look up customer orders etc.

Avantages

Inexpensive and easy to use. Provide complete solutions to new business.

Inconvénients

The least I like about this company (not software) is the way they handle credit card disputes.

Inconvénients

My advice stay well clear from this company called “Flipdish” Completely destroyed our established restaurant, nothing works seamlessly as they promised before signing up.
No one takes responsibility and you’ll have to deal with all their technical issues yourself, Such a stressful experience, wish I had never signed up. 
I had to just quit after investing in their start up fees and overpaying paying for tablets and printers, I had been dragged along for over two months with lies, what a relief to leave Flipdish.

Avantages

UX is nice and intuitive. So the base is good.

Inconvénients

It doesn't function properly. Constantly crashing, orders not coming through. Quite terrible. We lost many customers.

Avantages

I liked the gps positioning and ease of use.

Inconvénients

Although it is a great piece of software it has minor flaws that can easily be fixed. The good thing though is that as soon as you detect a flaw and report it it is fixed straight away.

Avantages

It is very simple and quick to use, it also allows you to make any menu change easily, it provides an efficient service that makes it easy for customers to use it in a few minutes

Inconvénients

I have not experienced any major problems with this software without it would be good to extend it to more territories

Avantages

Easy for both customers and staff to use and download......the also use google apps for location etc

Inconvénients

Trying to get customers to move to the app and download it onto there devices ......also the rig tone on there device can get annoying when your busy

Avantages

They offer easy use online ordering software along with an academy to help you learn how to run your business successfully.

They set it all up too.

Inconvénients

Nothing really to dislike about the software so far

Avantages

Quick setup
Good features for loyalty and retention campaigns
Full access to customer data
Discount vouchers are useful

Inconvénients

We email in menu changes. Would be nice to be able to make these ourselves but so far all changes have been made in under a day.

Avantages

Flipdish fitted our needs perfectly. Thank you for making it painless, pleasant and most of all hassle free! Really good.

Inconvénients

I would like to make some changes to the print out to make it easier to read for my staff. But overall there is not any issues with the software.

Avantages

User Friendly , Detailed, but most of all i have control on how i want to distribute vouchers to my customers . The refund option is also a plus.

Inconvénients

The system not permitting me to do partial refunds is a bit of problem. And not being able to sanction all promotions had proven to be different

Avantages

What I like most is that it is easy and quick to use and that its your own brand you are advertising and not a 3rd party and also find it cost effective

Inconvénients

There are no cons, I found flip dish great and really good for my online business, Team is great to work with, I have found them very helpful.

Avantages

Easy to use. Took over my out of date website and great customer services when I did get stuck

Inconvénients

There was no cons for us. It was very easy to set up

Avantages

Easy to communicate with all the staff who are so helpful always

Inconvénients

There is nothing to say in this section

Avantages

Software to someone like me who is not an expert is very easy to use

Inconvénients

No cons whatsoever I’ve used different software in the past and this by far is the easiest to use

Avantages

Easy to use. Everything i needed to run the day to day business is there already. Customer service always good always available on phone.

Inconvénients

Nothing really. Everything i want is there. Never had any major issues.

Avantages

End user Customer interface is very easy,
Customer service B2B is great.

Inconvénients

Need for more reporting options and customisation.

Avantages

Easy to use for us.

Inconvénients

No choice for longer time request for us to select when customer request for 3 or 4 hours later, everything else is fine

Avantages

Ease of use, optics, looks really professional. Ability to offer online loyalty program without the hassle. Dealing with the people who work there that try to make my experience positive.

Inconvénients

Honestly, there is nothing I have found that I don't like. Perhaps paying credit card companies 2.5 percent :-), but I really think the software has been layed out lovely. Also, the staff try to do what they can to customize if it is possible.

Avantages

Ease of use, Flipdish provided excellent customer service, very prompt reply . User friendly. The 30 second default was ideal if the customer changed their mind over anything in the order.

Inconvénients

To be honest there was nothing about this software that did not meet the needs of our business or the customers expectations. This is why I have given it a five star rating.