En savoir plus sur eHopper

eHopper est un logiciel de point de vente multiplateforme conçu pour les commerces de détail de petite taille et disponible pour les terminaux Windows, Android, iOS et Poynt Smart. En plus du module de PDV (point de vente), eHopper propose une suite d'applications telles que la gestion des commandes, la gestion des stocks et la gestion client. eHopper aide les entreprises à gérer diverses opérations en magasin de front-end et de back-end, notamment le traitement des paiements, le reporting, la gestion du personnel, le traitement des commandes et la gestion des stocks. Les types de commandes sont personnalisables et incluent des options de vente à emporter, de vente rapide, de drive et de livraison. Les informations client telles que les achats et l'historique des paiements peuvent être enregistrées en temps réel. Les entreprises peuvent personnaliser leur service et leurs reçus, ainsi que créer et exécuter des campagnes d'e-mail marketing. Les reçus peuvent être imprimés ou envoyés par e-mail aux clients immédiatement après leur commande. Les multiples options de paiement permettent aux magasins d'accepter les paiements par cartes de crédit et de débit, en espèces, par Apple Pay, Samsung Pay et EBT. eHopper convient à de nombreux marchands différents, y compris les restaurants à service rapide, les magasins de boissons alcoolisées, les bijouteries, les supérettes, etc.
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Vidéo de eHopper
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eHopper - Prix

eHopper est disponible en version gratuite et propose un essai gratuit. La version payante de eHopper est disponible à partir de 0,00 $US/mois.

À partir de :
0,00 $US/mois
Version gratuite :
Oui
Version d'essai gratuite :
Oui

Produits similaires à eHopper

eHopper - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,1
Fonctionnalités
3,9
Simplicité
4,2
Support client
4,0
Tim
Tim
  • Secteur d'activité : Meubles
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 23/01/2024

eHopper Point of Sale system, webstore support and product management software

I highly recommend eHopper as a solution to your business ecommerce needs. I know there are many out there, but the people alone make it worth it to me.

Avantages

The staff and owner are incredibly helpful, friendly and patient. They will give you as much help as you need and/or want. The software is fairly easy to understand, even for someone as old and stuck in his ways as I am. If it can be done, they will help you to do it.

Inconvénients

The main issue we had was my lack of understanding about how POS systems work. My background is in governmental accounting and analytics, so I sometimes asked questions that were somewhat irrelevant, not exactly what I needed, integration issues with other products, that kind of thing. But once I got up to speed, things went well. Most of my issues related to my lack of where I needed to go to make it best for us to operate.

Utilisateur vérifié
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
4
Support client
5

4
Publié le 24/08/2018

eHopper customer experience

For the most part, the service fills our need at this time.

Avantages

We have a convenience store and the inventory management can be very helpful. Also the customer service is very good.

Inconvénients

There are a few small programming options that would be helpful. For example, after the last update they took away the ability to turn off the receipt printing so that we didn't have the "uncheck" that option after every single transaction. We are in a small community and don't have much traffic but with 100 transactions per day that's 100 times we have to click a button. It's not a huge deal but there are just little things like that they overlook I think.

Réponse de eHopper

Hi,
We'd love to hear more, specifically, about your need to uncheck the receipt printing option. If you could contact us, at your convenience, perhaps there's a work around we can set up for you. Just reply here, or reach out to our Support line. I really appreciate you taking the time to provide us this feedback.Let's see how we can help!

Répondu le 27/08/2018
Jay
  • Secteur d'activité : Articles de sport
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/02/2024

e-Motion Review

Good, fairly happy but it's not perfect.

Avantages

Availability on poynt platform, inventory management, reporting

Inconvénients

Inability to offer a refund without card present. Inability to do partial refunds. Sometimes transactions are missing, they show up in poynt but not in ehopper. Definitely still some bugs. No phone app. Lack of built in and included in plan customer data collection

Iryna
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

2
Publié le 14/05/2020

Used be a good one; however, now it is horrible

Will be GLAD TO LEAVE this POS asap due to a terrible customer support.

Avantages

Back in 2018 the support was awesome, they went an extra mile in order to sustify their customers.

Inconvénients

Now is 2020 the customer support is the worst in the world. For example, [SENSITIVE CONTENT HIDDEN] (if you hear her name, pls hang up and don't waiste your time!!) she waisted 20+ mins of my precious time, she accused me that I'm not paying for the software, as well as she cannot find mb e in the system and stated that I'm a free member who is NOT going to get help. On my question how about the monthly charges for 2 registers that I'm paying for 2 years, she retorted it is for the devices (however, the devices were paid in full 2 years ago!) I cannot believe they hired her.
If you got a dummiest technician on the phone, like I did on May 12th, whose answers are "... I can't find an article... I don't know the answer...!" That's the sing to LEAVE this company.
On my request to transfer my phone call to a manager, I got yelled by [SENSITIVE CONTENT HIDDEN] and he screamed at me like a crazy person.
That the real face of the technical support right now in 2020.

Jessica
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 28/02/2024

Ehopper is Amazing

ABSOLUTELY AMAZING. 10 OUT OF 10! HIGHLY RECOMMEND!

Avantages

The customer service provided by [sensitive content hidden] was exceptional. Despite facing multiple challenges and hurdles, she navigated them with grace and ease, consistently answering my numerous calls. [sensitive content hidden] not only efficiently handled the complexities but also secured an incredible bundle deal for me, setting up my startup for less than $200.00. Her efforts made the entire experience seamless, and I highly recommend their service.

Inconvénients

The so-called "con" is not really a downside. The only advice I can give is to be prepared for receiving top-notch equipment. You're getting a high-quality product along with an excellent program that includes unlimited training. Adjusting to everything new may take a bit of time since they offer a lot, so my suggestion is to start by uploading the necessary apps, learn those first, and gradually incorporate the fantastic additional features as you become more comfortable.

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