Aperçu des avis des utilisateurs
En savoir plus sur Flipsnack
Flipsnack est une application web qui permet aux utilisateurs de créer des publications numériques interactives telles que des magazines, des brochures, des dépliants et des catalogues de produits, directement dans le navigateur....
En savoir plusTous les avis sur Flipsnack Appliquer les filtres
Parcourir les avis sur Flipsnack
Tous les avis sur Flipsnack Appliquer les filtres
- Secteur d'activité : Banque
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
AUCUN SERVICE APRES VENTE
Déception totale
Avantages
Aucun...............................................
Inconvénients
Service après vente.... n'a pas la politesse de répondre au mail..... Tout simplement scandaleux
Réponse de Flipsnack
Hello Leunis, We're very sorry to hear that you had a bad experience with Flipsnack. We forward your case to our support team, in case you have not yet been contacted by them. You can contact us too via e-mail or live chat!
Thank you!
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
-
Provenance de l'avis
Un bon logiciel facile à utiliser.
Avantages
Flipsnack n’est pas totalement parfait mais, son usage est bien simple.
Inconvénients
La plateforme n’est pas compliqué mais elle décorne des fois, La détection automatique des liens PDF.
Réponse de Flipsnack
Hi Estelle, thank you so much for sharing your thoughts!
Could you please offer us more details about the PDF link detection?
You can leave us a message about this on our live chat or send us an email at [email protected] 😊
- Secteur d'activité : Internet
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
à la limte d'etre des escrocs
je l'ai remplacé par d'autres mieux
Avantages
fait le job, sans plus, options parfois compliquées à comprendre
Inconvénients
support serviable tant que c'est super simple ; langue de bois quand on arrive sur leur point faible.
relation commerciale nulle ; ne penses qu'à augmenter le montant de votre facture, peux importe si ils font un service en face
Réponse de Flipsnack
Hey Phillippe,
We're very sorry to hear that you had a bad experience with the support team.
Thank you for your review and feedback.
Les meilleures alternatives à Flipsnack
- Secteur d'activité : Agriculture
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Pratique pour créer et déployer des catalogues
Avantages
Facilité de déploiement des catalogues
Flexibilité de la plateforme
Inconvénients
La création de A à Z
L'audience de Flipsnack
Réponse de Flipsnack
Hello Emilie, Thank you for your review! If ever you have any questions or you can't find something feel free to contact us. We're always ready to help you with anything you might need.
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Flipsnack Review
We are using it to display our print magazine online to web visitors and overally have had a good experience with Flipsnack.
Avantages
Very easy to get started. We used several other products that were more expensive, less features and harder to use before finding Flipsnack.
Inconvénients
Nothing yet that we have found but we are just beginning to use it at scale. If I were to pick something I would like to have more options it would be on gating it. We use it on a membership site so I have had to find ways to gate the pages themselves instead of the reader.
Réponse de Flipsnack
Hi Thomas,
Thank you for the kind review. It would be very helpful for us to know more about how you would like to gate access to your online magazine. Who knows, perhaps we'll find a solution! Please email us at [email protected]
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Easy to Use and Affordable
We find it easy and overall affordable to provide our clients with these magazines. It is a great value add for us. Additionally it allows us to present our marketing material in a unique and upscale way
Avantages
The creation/editing of magazines is really easy, and I love the features that are now in editing (e.g. hyperlinking). Once created the magazines are easily shareable and you can whitelabel the sharing and magazine. And there are no ads when you share, which is important to our clients. It is easy to search for and organize magazines.
Inconvénients
The enterprise pricing/setup for additional magazines could use modification for companies that have/keep many magazines on hand. We have to go in and delete old magazines to keep the number down to 1000. The cost to add more magazines was too pricey for us.
Réponse de Flipsnack
Your feedback helps us a lot, Cameron. Thank you!
- Secteur d'activité : Rédaction et correction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Don’t sleep on Flipsnack
I can honestly say I had a great experience and would highly recommend!
Avantages
First time user and everything was very easy to navigate. It’s fun, easy, proving the digital world is evolving.
Inconvénients
I had never heard it before now. Advertising department needs to push how amazing Flipsnack is.
- Secteur d'activité : Design graphique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Horrible platform lacking fuction and customer support
Avantages
We were initially attracted to Flipsnack for the PDF flip feature and the ability to add in image carousels, videos and use our domain.
Inconvénients
The platform doesn't hold your font formatting - meaning after you finish your project and preview, and you return to your edit screen all the copy returns to a small black font - a nightmare.
No data features - your reports and decks have graphs and pie charts. They can't build them nor can they be animated in any way.
The builder is beyond terrible to use. You expect a Canva type experience, however, this platform is lightyears behind.
Incredibly overpriced to get all the functions they advertise. Once Canva adds these capabilities this platform will be obsolete.
Customer service is only available a few hours a day. Every time we tried to contact support it said they were closed. We tried in the evening, morning the next day and afternoon - nothing.
Réponse de Flipsnack
Hello, We're very sorry to hear that you've had such a negative experience with our platform.
It's disheartening to hear that you've tried to contact our support team but couldn't receive assistance due to our working hours.
We will definitely consider your feedback and use it to further advance our platform, but we would love to hear more about what we could improve to make your experience better.
If you are willing to share some more details about this with us then please send us an email at [email protected] or you can reach our Live Chat which is available from Monday - Friday, 6 am - 11 pm GMT
- Secteur d'activité : Design graphique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
The Best of Its Kind
Flipsnack looks better, works better, and is more cost-effective than the competition. It's simply the best digital flipbook on the market.
Avantages
Flipsnack gives you the print experience in a digital form. You can enjoy flipping through a book or magazine and get the full experience without paper. As a graphic designer, it would be very difficult to run my business without Flipsnack, because my clients would not feel the full value of my designs if they just viewed proofs as PDF email attachments.
Inconvénients
Not a dislike, but just an area for future growth: more automation and integration capabilities for auto-generating flipbooks and auto-updating content within the flipbooks, such as page numbers. Flipsnack is actively developing these capabilities and I'm eagerly waiting until they are available.
Réponse de Flipsnack
Thank you so much for the fantastic review and feedback! We are pleased to know you like Flipsnack and that you find it so helpful. We are working on the capabilities you`ve mentioned and hope they will soon be available on our platform. ����
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Great for real estate inventory catalogs!
Overall, Flipsnack has been a great resource for our digital catalogs. We've been using the products for several years now, but have only had a paid account for the past year so that we could do more with it - we are please with what we've been able to do! I've only had two occasions where something went wrong technically with our catalog and Flipsnack's team was quick to respond and resolve the issues.
Avantages
We use Flipsnack to present our listing inventory as a sharable catalog. Listing inventory is constantly changing which means the catalog needs to be updated almost daily. It's super easy for me to update the catalog in Flipsnack so that clients always have the most up-to-date information. I like that the sharable link stays the same.
Inconvénients
I do most of my editing outside of Flipsnack (in MS Publisher), then upload PDFs to keep our catalog up-to-date. I did try building the catalog in Flipsnack but found that some of the functionality that I frequently use in MS Publisher isn't available in Flipsnack.
Alternatives envisagées
IssuuPourquoi passer à Flipsnack
I was already familiar with Flipsnack from prior use before deciding to purchase.Réponse de Flipsnack
Thank you for the review, Jessica! We are pleased to know you like using Flipsnack after all these years. Your feedback helps us a lot!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
The best out there!
Great customer service when I've had questions. Ease of use. Team function is great. Quality looking digital documents with the ability to truly customize what you're publishing. Best of all, it's affordable!
Avantages
So much easier than other software I've used that's suppose to do similar things. It couldn't be any easier to use and with having a team, the team function to allow others to get in and have User access is wonderful! We love the customization available for Flipsnack documents and the option to publish documents private or public. We love every feature!!
Inconvénients
No cons on my end after using other similar software in the past. FlipSnack has been a game changer for myself and my Marketing Team!
Réponse de Flipsnack
Thank you so much for the review, Brandy. We are glad you like Flipsnack this much!
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Tried the rest, but Flipsnack was the best for my business
Allows me to share new products with my customers, as and when I launch them.
Avantages
Ease of use and the fact that I can reuse the same code and have updated eBooks for my customers
Inconvénients
I would like to see some of the extra features included in my package, without having to go premium. I am just a small business and enjoy the features of Flipsnack, as well as the practical uses.
Réponse de Flipsnack
Hello Damian,
Thank you for your review! We're very happy that you're enjoying your experience with us. If you would like to know more about our pricing plans please check out our page or simply contact our Live Chat Support and get the right Plan subscription for your unique needs.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
-
Provenance de l'avis
I really like this, but could be better
Its a good experience
Avantages
Its very easy to use and to adapt to your needs, you have many options to use.
Inconvénients
The page where the flyer is, could be better, like ipaper as an example, you have the flyer in fullscreen.
On Flipsnack thats not possible. (Unless when you pay u have that possibility)
Alternatives envisagées
iPaperPourquoi passer à Flipsnack
Saying it like, you are the best in the market, in terms that you have a free option.Réponse de Flipsnack
Hello, We're very happy that you're enjoying your experience with us. We will certainly take into consideration your recommendation. Thank you for your review!
- Secteur d'activité : Design graphique
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Decent designing and marketing tool for me
Flipsnack is an excellent solution for quickly and easily bringing your PDFs to life. It’s easy to use, fast, and offers powerful features like shopping buttons, videos, and GIFs. However, its pricing plans may be too expensive for some users and the Design Studio feature isn’t as powerful as other solutions. As such, it may be best suited for those who need fast PDF-to-flipbook conversion and don’t require the more advanced features.
Avantages
Flipsnack's quick PDF-to-flipbook conversion sets it apart. Its basic, intuitive UI makes it easy to use. Flipsnack's buying buttons, videos, and GIFs help bring catalogs to life.
Inconvénients
Flipsnack’s pricing plans may be too expensive for some users, and the Design Studio feature isn’t as powerful as some other publishing solutions. Additionally, some users have reported issues with the 3D flip-page effect not working properly in certain browsers.
Réponse de Flipsnack
Thank you so much for the review, Arun! We're glad that our quick PDF-to-flipbook conversion and interactive features have helped bring your catalogs to life.
We understand that our pricing plans may not be suitable for everyone, but we try to offer various options to fit different budgets and needs.
We're constantly working to improve our platform and add new features to help our users create even more engaging content. Your feedback helps us a lot, and the team will investigate the issues you mentioned.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Needs more improvements
Overall as expensive as a program is it works out for my newsletter but this will be the last year I use it.
Avantages
I like the different tools available to create a newsletter.
Inconvénients
I just like the way you use the name as a pertains to pages which confuses me since I’m American. there are things in the tools that can use an upgrade for a user-friendly approach.
Alternatives envisagées
Adobe Acrobat ReaderPourquoi choisir Flipsnack
I switched because it didn’t have as many as the tools that Flipsnack has.Pourquoi passer à Flipsnack
Again because it has more things to choose from.Réponse de Flipsnack
Thanks for the feedback, Adianna. It helps us a lot!
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Great digital magazine reader
Its a great tool, cost effecive and easy to use for both us the publisher and the guest
Avantages
We use Flipsnack to publish our magazine, menus and activies programs. It is user friendly and easy to publish and link across multiple platforms including our website, emails and business listings.
Inconvénients
I would love to be able to sort my images easier and would love to incorporate pop ups in my magazine or special offers when people click on a certain section.
Réponse de Flipsnack
Thanks for the review, Alicia! It helps us a lot! We are pleased to know you like our tool. Your suggestion will be discussed with the team.
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant plus d'un an
-
Provenance de l'avis
Easy to Use + Professional Look
Overall my experience is very good. I like the final product, it looks professional and aesthetically pleasing, the fact that its an online "book" is novel and makes my offerings stand out. I use my flip books mostly as lead magnets, thank you gifts and bonus content for my online programs. I think they present as high quality and special, better than just a regular PDF to download, and the ability to link and add video really help me integrate other content and give the user a rich experience.
Avantages
Very easy to upload a PDF and have it quickly turned into a flip book. Background colors and patterns, the ability to insert live links and video, allows for coordinating with my brand and sending viewers to my website or video channel easily. The option to turn off page turn sounds, create gifs, and have multiple formats are great extras. I especially like the ability to have a link to the full screen version without Flipsnack branding or similar publications featured BUT keeping the social share options. This creates a very personalized and professional experience for my clients and importantly prospective clients.
Inconvénients
I find the editor clunky and less than intuitive. Simply trying to add a line of text and a link is confusing. You can not simply drop in a text box and type, and then highlight the text and add a link. Honestly, I still haven't figured it out. For example today I tried to add something to an existing page and clicked on the thumbnail of the page in the right hand column of the editor and for whatever reason that little thumbnail image was now attached to my cursor even when using the back button and going to a previous screen the thumbnail was still there traveling with my cursor. It is helpful to be able to go back to an already created flip book to add new links or elements to the pages without having to go back to the original document and then re-upload but unfortunately I find the in program editor difficult to figure out. I use quite a few tools to create documents, graphics and video including Photoshop, Adobe Illustrator, Premiere Pro, Adobe Spark Post, Canva, Word, Google Docs, LibreOffice and more, so the fact that I find your editor a challenge is frustrating.
Réponse de Flipsnack
Hi Jan!
Thank you for taking the time to review our platform.
We're very sorry that you're having a difficult time with the editor. Our goal is and will always be to make work easier.
That being said, we've made note of the thumbnail issue, and will look into it.
If you have absolutely any other issues moving forward, please contact our live chat experts. They will be able to assist you in a matter of minutes.
We very much appreciate your honest opinion!
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Happy with Flipsnack overall but few improvements suggested!
I suscribed to Flipsnack as I had to create a project for my thesis in order to graduate from my Masters Degree. I'm really happy with the outcome and I'll really consider to use it back again in the future. I'd like to say that the customer service is excellent and I think they really take the critics seriously, as when I asked them for the improvements mentioned above, I was really shocked and happy they did truly include them!
Avantages
Flipsnack is super easy to use, all the tools on both sides of the screen are clearly and well organized as well as nicely introduced. I love the fact that you can either upload your pdf and edit it online or create a whole project from 0. My favourite thing is that Flipsnack provides you with looots of different layouts to create your project (from magazines to photo albums to menus) and that is simply wonderful as it makes you look really pro. I also liked the fact that it allows you to insert videos and links and integrate those (but only in the paid version). Also, it's great that it allows for various people to access the account at the same time so that you can work together while making the changes!
Inconvénients
When I first suscribed to Flipsnack, I was shocked that it wasn't possible to write in the text boxes with justified text. There were only 3 options: central, aligned to the right or to the left, but no justified-text, so visually that made a huge impact and I didn't like it at all. I contacted the customer service and asked about it and they were really nice and said they would take that into consideration for their next update, and they really did! Now they've improved a lot since they introduced the option of text-justification. Also, I inquired about GIFs a few weeks later. I wanted to add a GIF to my magazine but realized it wasn't possible. After a little while, they updated that too!! So now it's possible to add GIFs and that's great! A negative thing is that when exporting the whole project into PDF the version is actually a bit poor and things move out of place, but the online version stays great.
Réponse de Flipsnack
What an awesome review, Lara! Thank you so much for the great feedback!
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Flipsnack review
It has been great. I would recommend this software to anyone looking for a simple, yet quality way to showcase any literature, videos or promoting any of their product/services.
Avantages
You don't need to be tech savvy to get started. There are beautiful templates ready for you and a lot of options to customize. Publishing is simple and the entire process from creating to publishing is straightforward.
Also, love the option to download PDF and JPG versions of the flipbooks. I use it a lot when I'm creating a flyer or poster for a project I'm working on.
Inconvénients
There can be minor lags when opening up the flipbook and it would be great if we can get a table of contents widget as an option when building a flipbook from scratch, rather than only having that option available when uploading a PDF.
I would love to see more regular updates with new templates.
Réponse de Flipsnack
Awesome review and awesome suggestions! Thank you!
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
First time creating a flipbook -- easy!
In general, Flipsnack has been easy to use. This is my first time creating flipbooks. I would love if Flipsnack could also assist with designs and make the editing process easier. It would be great to actually go into my test and make small edits.
Avantages
All you have to do is create the pdf and upload. Easy to send a link.
Inconvénients
The links didn't copy over from the pdf. I have to remember to add them in the finished flipbook online. Also couldn't figure out for a while how to not let clients see our other flipbooks. In addition, difficult to figure out how to edit the flipbook online (rather than deleting and uploading a new one).
Réponse de Flipsnack
Hi Lauren,
Please contact our support about the links situation. If they are added correctly as hyperlinks in the PDF they will be automatically imported in the flipbook, thus save you a lot of time. We'll probably ask for a sample PDF, test it out and see if there's a problem on our end, or we may have suggestions on how to add hyperlinks in the PDF.
We'll also keep your other suggestion in mind, regarding a design service team.
Thank you so much for giving us feedback!
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Flipsnack is a great online tool to improve your digital footprint
Overall, it is a great platform and allows us to improve the digital aspect of the business.
Avantages
Flipsnack is a fairly simple to deploy software that allows for a more professional means of publication, presentation and online catalogues. The online application is quite decently priced if you purchase a yearly subscription and for those that only need the basic elements there is also a neat free version for the above mentioned uses. We loved the ease of use and the great customer service on the platform as well as how easy and secure the payment portal was.
Inconvénients
If you are a subscribed member of Flipsnack you will know that there are quite a few unlisted features in the comparisons table before purchase. This unfortunately can be a little misleading and make your decision after payment feel a little "cheeky"... *Hint - just go for the enterprise package if you want access to all the features of the platform such as a personalised favicon and subdomain URL. MP4 files cannot be uploaded to any Flipsnack document unless you are a enterprise member however you can run it videos through YouTube instead, so perhaps start a YouTube channel if you want to use video in you presentations / catalogues. The software can be a little buggy at times and does require a little bit of time and resource to iron out the kinks.
Réponse de Flipsnack
Hello, Thank you for your review! We will certainly take into consideration your recommendation. We are continuously improving Flipsnack, so stay tuned for more updates!
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Great option for sharing documents
Our documents are really big files, so being able to send the links rather than the files has meant we can now email all our promotional materials to clients really easily!
Avantages
We love how easy it is to share all of our promotional material with our clients. The page turning effects are really eye catching and the ability to add video content, and enable download is really important for sales.
Inconvénients
We want to keep all of our documents unlisted, but sometimes we forget to do this, it would be good to have the option to create default set up's as we also forget to list for download sometimes as well. It is easy to go back and change this fortunately though.
Réponse de Flipsnack
Hey Thomas! Thank you very much for your awesome review. The default options feature is a great idea! We will definitely pass it on to our developing team.
- Secteur d'activité : Photographie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Online Magazines for Marketing
We have a very focused use for this product (introducing our leads to our various services) and for that, we love Flipsnack. We don't solely use Flipsnack for all our marketing needs, but it's a great tool!
Avantages
We love being able to create these beautiful online magazines and brochures for our potential clients to really see the whole process of what it's like to work with us. The online products look very professional and the user experience is great. You can make your publication interactive as well, and link out to other content, which is a helpful feature.
Inconvénients
It takes a little while to get the hang of using the software and creating pleasing designs. Parts of the design process are intuitive and parts are not.
Réponse de Flipsnack
Thank you for the review. Your feedback helps us a lot!
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Elevates our Marketing Material
Avantages
Ever job I have gone to, I have introduced teams to this software and they are always so impressed on what it can do to elevate our sales pitches and marketing material. This software allows us to stop with the oversized pdf attachments and link engagement information with video content that sets us apart from our competition.
Inconvénients
Once upon a time there wasn't the ability to embed a video, but after suggesting that a few years ago and customer service keeping us informed it would happen, it has and that's why I am loyal. They listen and enhance the software to work for their customers.
Réponse de Flipsnack
Hi Shannon,
Thank you for recommending us! We're glad to hear Flipsnack is a great solution for your sales team!
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Really easy to use, and gives your business a more professional asthetic when designing.
It is a great time saving tool and also gives someone with little experience the opportunity to be able to design content with a lot of assistance and the searchable templates give great guidance on creating professional looking designs.
Avantages
I like the searchable templates as they are a great source of inspiration when you haven't got all day to be able to start from scratch on each design task!
Inconvénients
I think that the arrangement, adjustment and editing of individual images would be great if more functionality was added. Mirror flip and degree rotation would be a great addition.
Réponse de Flipsnack
Hello Dean,
Thank you for your kind words! We're so happy that you're enjoying Flipsnack and that you're using our templates. Our team is continuously improving Flipsnack features. Stay tooned for more!