Avis clients sur Flipsnack

4,6
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4,6
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Aperçu des avis des utilisateurs

En savoir plus sur Flipsnack

Flipsnack est une application web qui permet aux utilisateurs de créer des publications numériques interactives telles que des magazines, des brochures, des dépliants et des catalogues de produits, directement dans le navigateur....

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Évaluations des fonctionnalités

Rapport qualité-prix
4,2
Fonctionnalités
4,3
Simplicité
4,5
Support client
4,5

Parcourir les avis sur Flipsnack

281 avis sur 281
Classer par :
Leunis
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 30/12/2020

AUCUN SERVICE APRES VENTE

Déception totale

Avantages

Aucun...............................................

Inconvénients

Service après vente.... n'a pas la politesse de répondre au mail..... Tout simplement scandaleux

Réponse de Flipsnack

Hello Leunis, We're very sorry to hear that you had a bad experience with Flipsnack. We forward your case to our support team, in case you have not yet been contacted by them. You can contact us too via e-mail or live chat!
Thank you!

Répondu le 08/01/2021
Estelle
Estelle
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 15/10/2023

Un bon logiciel facile à utiliser.

Avantages

Flipsnack n’est pas totalement parfait mais, son usage est bien simple.

Inconvénients

La plateforme n’est pas compliqué mais elle décorne des fois, La détection automatique des liens PDF.

Réponse de Flipsnack

Hi Estelle, thank you so much for sharing your thoughts!

Could you please offer us more details about the PDF link detection?

You can leave us a message about this on our live chat or send us an email at [email protected] 😊

Répondu le 16/10/2023
Philippe
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
3
Simplicité
3
Support client
1

3
Publié le 15/04/2020

à la limte d'etre des escrocs

je l'ai remplacé par d'autres mieux

Avantages

fait le job, sans plus, options parfois compliquées à comprendre

Inconvénients

support serviable tant que c'est super simple ; langue de bois quand on arrive sur leur point faible.
relation commerciale nulle ; ne penses qu'à augmenter le montant de votre facture, peux importe si ils font un service en face

Réponse de Flipsnack

Hey Phillippe,

We're very sorry to hear that you had a bad experience with the support team.

Thank you for your review and feedback.

Répondu le 22/04/2020

Les meilleures alternatives à Flipsnack

Emilie
  • Secteur d'activité : Agriculture
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
4
Simplicité
2
Support client
4

4
Publié le 21/07/2020

Pratique pour créer et déployer des catalogues

Avantages

Facilité de déploiement des catalogues
Flexibilité de la plateforme

Inconvénients

La création de A à Z
L'audience de Flipsnack

Réponse de Flipsnack

Hello Emilie, Thank you for your review! If ever you have any questions or you can't find something feel free to contact us. We're always ready to help you with anything you might need.

Répondu le 24/07/2020
Michelle
Michelle
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/11/2018

Love Flipsnack

Happy that I decided to go with flip snack. As previously mentioned their interface is very user friendly and its a great program to create online catalogs!!

Avantages

I use flipsnack to make a online catalog for work. It is perfect for doing so and makes the catalog very easy to share. The interface is very user friendly and easy to use. Definitely was a great decision to go with flipsnack and i would recommend anyone to do the same!

Inconvénients

Missing some features such as being able to change the size after the catalog is already made however when looking for a feature you can easily message their support team. They are so responsive and great!

Réponse de Flipsnack

Thank you Michelle! What a wonderful review!

Répondu le 03/12/2018
Bekah
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
s/o

4
Publié le 03/01/2023

Flipsnack Review

We have been using this product for over two years and I have brought another company onboard to use the service. We are satisfied with the quality and features at the price point we selected.

Avantages

We were looking for an affordable way to share our viewbooks with prospective clients. We researched Flipsnack and found what we were looking for and beyond. The software is easy to use, set up, navigate, post and share.

Inconvénients

Sometimes the features don't function well with shared links like the gif link breaks and a broken image file is sent out instead.

Alternatives envisagées 

iPaper et Issuu

Pourquoi choisir Flipsnack 

ISSUU started charging to post and there were too expensive.

Logiciel antérieur 

Issuu

Pourquoi passer à Flipsnack

Features offered at the price point

Réponse de Flipsnack

Thank you so much for the review, Bekah! We are pleased to know you like Flipsnack and find it easy to use. The issue you`ve mentioned will be discussed with the team.

Répondu le 10/01/2023
Dan
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
2
Support client
1

2
Publié le 10/05/2019

Text editor bug is a huge problem

Awful customer service. Clearly outsourced oversees and with little knowledge of the product. No phone number available to call. Waste of time.

Avantages

Very little. Basic functions work ok.

Inconvénients

For weeks I have been going in circles with customer service having to prove that the view one sees in their EDITOR mode is different from the published mode. In short, the text box formatting has a bug and you cannot access the html to correct it.

I have sent them several screen shots of the two and the obvious discrepancy and I have been getting back lame answers, mainly blaming me. Today they admitted to the bug. But clearly others would have encountered an error simply caused by coping text boxes! Awful.

Réponse de Flipsnack

Hello Dan,

We're really sorry you had an unpleasant experience on our platform, but I can assure you we are doing the best we can in order to fix the issue that you are currently encountering.

We always try to help our customers the best we can, but it seems like we missed some details along the way regarding the issue you have encountered, and we are truly sorry about this.

Our main purpose is to help our customers reach their goals. While our team tried to investigate and even replicate this issue, we were unable to reproduce the same behavior on our end, regardless of how many times we tried.

In regards to this issue, I promise you that we are not going to overlook the inconvenience you have encountered or place the blame on you, but on the contrary, we are going to do the best we can in order to fix it and to make sure you have a great time on our platform.

Répondu le 20/06/2019
Jessica
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
s/o

5
Publié le 03/10/2019

Perfect for annual reports & e-booklets!

Avantages

Flipsnack is incredibly user-friendly -- for those creating with it and those consuming content. It's the perfect tool for our nonprofit for making flip-able e-books of things like annual reports and meeting booklets.

Inconvénients

The only downside is the limit on catalogues we can make -- but that just means we are using the software more than we expected and probably need to upgrade our subscription!

Réponse de Flipsnack

And perfect for you! Hi, Jessica! Thank you so much for the kind words and the 5 star review. If you would like to know more about our pricing plans please check out our page or simply contact our Live Chat Support and get the right Plan subscription for your unique needs.

Répondu le 22/10/2019
Richard
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
s/o

5
Publié le 19/12/2019

Using for Professional Development

BEgan using the free version for one year, then wanted to expand offerings and have been very pleased with the basic vpaid version value for money.

Avantages

The way you travel through the information presented is much better than a standard scrolling presentation.

Inconvénients

The platform takes a little while to become comfortable with navigation.

Réponse de Flipsnack

Hi Richard,

Thank you for your great review!

Répondu le 14/01/2020
Brandi
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
s/o

5
Publié le 15/04/2021

I love FlipSnack!

It is so much better to view a newsletter in FLipsNack than just view a pdf and scroll.

Avantages

Very easy to use and understand. I switched to this app because AnyFLip sucks.

Inconvénients

I haven't found any dislikes as of yet.

Réponse de Flipsnack

Hello Brandi, We are so happy that you are enjoying our features and that Flipsnack is the right platform for you. Thank you for your review!

Répondu le 20/04/2021
Chrystal
  • Secteur d'activité : Rédaction et correction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 19/01/2024

chryst review

overall very satisfied, hope to continue the relationship

Avantages

The quality of pictures, books and links, the ease of usage and the customer service so far is exceptional

Inconvénients

Hate that i cannot edit the text on pdf that i uploaded, this would be so so helpful

Réponse de Flipsnack

Thank you so much for your review, Chrystal!

Love to hear that you are enjoying your experience with Flipsnack and that you find our customer support team helpful! 💙

Répondu le 22/01/2024
Pritam
Pritam
  • Secteur d'activité : Design graphique
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 26/02/2023

Great platform for me

I would highly recommend Flipsnack for those who want to create high-quality digital publications quickly and easily. It is especially great for businesses that need to bring printed catalogs to digital customers and engage their customers with powerful features.

Avantages

Flipsnack is incredibly easy to use, even for those without any design experience. It also has a wide selection of templates and tools that make it easy to create professional-looking publications. Additionally, Flipsnack offers powerful features such as shopping buttons, videos, GIFs, and enticing pop-ups that make it easy to engage customers.

Inconvénients

Flipsnack can be expensive for some users, especially those that need a full suite of features. It also lacks some of the customization options that more advanced users may desire. Additionally, Flipsnack can be slow to load, which can be frustrating for some users.

Réponse de Flipsnack

Pritam, thank you so much for the review—your feedback regarding the cost of Flipsnack for some users and the need for more advanced customization options.

Sorry for any inconvenience caused by slow loading times. We understand how frustrating this can be and are constantly working to improve the speed and performance of our platform.

Your kind words made our day! Thanks for recommending Flipsnack to others. ����

Répondu le 09/03/2023
Shawn
  • Secteur d'activité : Édition
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/10/2023

We Love FlipSnack

Avantages

This application makes publishing much easier.

Inconvénients

I can not think of anything at this time.

Réponse de Flipsnack

Thank you so much for your review, Shawn!

I'm super happy to hear that you find publishing to be easier when using Flipsnack!

Répondu le 10/11/2023
Edwin M.
Edwin M.
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 16/12/2019

Great value and support, excellent options!

Overall this is by far the best tool that I have used to create engaging interactive documents and finally have some analytics to process and use to refine future projects and relay ROI to stakeholders.

Avantages

This had the most robust user engagement reporting.

Inconvénients

Updates to previously exported widgets aren't timely, I find it faster to create a new widget and replace the old one instead of waiting for it to refresh.

Réponse de Flipsnack

Hi Edwin,

Thank you for your kind words!

Répondu le 13/01/2020
Eduardo
  • Secteur d'activité : Enseignement primaire et secondaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/03/2020

Eduardo Lina: My review of Flipsnack

It is very good indeed. I have been using the product for the Six-Year Kugel High School for several years. The school management is quite happy with what I have created because it gives us the possibility of documenting lots of school activities in a way that neither Facebook nor the school site does. I have also used Flipsnack to document other learning activities. Flipsnack allows me to share them easily and have the contents organized the way I want to.

Avantages

I like the different options for creating Digital books/ Brochures , etc. I find the new Flipsnach very easy and convenient to use when I create Digital Books in BOTH Hebrew and English. The same happened when I created Digital Books in Spanish with the old version a couple of years ago, too.

Inconvénients

The uploading text feature for Hebrew needs improving. Since Hebrew is written right to left, I have to use the function that moves the text to the right so that sentences begin on the right part of a page. The problem, however, is that punctuation marks still appear as if the writing was done in English / Spanish, etc. (Latin Characters). Sentences that en in mid-line appear as if they were written from right to left. Appropriate fonts for Hebrew might be added, too. I guess the same applies for Arabic writing.

Réponse de Flipsnack

Hey Eduardo,
Thank you for taking the time out of your day to give us a great review, and bringing the punctuation issue to light. We were unaware of this problem, but we'll see what we can do to fix it ASAP. We'll keep you updated on the progress.

Répondu le 10/03/2020
Paul
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
2
Simplicité
5
Support client
3

5
Publié le 14/12/2019

Looking For More

Good, just want it to keep growing, looking forward to more

Avantages

I love the start of this software. I think it is easy to use, get catalogues uploaded, love the embedding feature and the ease of access. White label listing really sold this for us, that was a very important aspect although the cost is incredibly high and it may impact how long we have the software. There are competitors that are growing and offering similar features for less. Although we really do love flipsnack

Inconvénients

The white labeling disappears in mobile viewing and the flipsnack name comes back (this is our number one con as we pay a lot of money for the white label and most of our views are mobile based.... so its a little sad that the white label doesnt continue into mobile viewing). We would love there to be MORE, interactivity with the catalogues, allowing readers to click more and do more inside the catalogue. The interactivity is cool right now, but still very small in what you can actually accomplish. Also the flashing target buttons are not the best option, if you could make a product tag that is invisible that could be wrapped around a product, that would be ideal. The flashing targets (from a marketing perspective) can ruin an entire look and feel of a layout. If you made invisible areas we could direct readers to click on products. We would also love if flipsnack would create an area (white labeled) where our readers and customers could login and make changes themselves to the catalogues, add their logo, etc without our help

Réponse de Flipsnack

Hi Paul,

Thank you for the useful insights! I will forward your review to our development team, to see how we could improve our platform and implement your suggestions.

Répondu le 15/01/2020
Jill
  • Secteur d'activité : Urbanisme et architecture
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/09/2023

Great for Sending Qualifications and Proposals

Flipsnack has provided a visually appealing way to present our firm's qualifications. Sharing it is simple. Our project executives love having the option to send a PDF as well as an interactive link to prospects outside of our four walls.

Avantages

I love that I can send a interactive and engaging presentation of qualifications document in an easy link. Creating the flip book is quick and easy. I like that I can keep links private so I can share it only with those I wish to access it.

Inconvénients

The ability to edit pages or add pages after publication is a little clunky. Usually I simply delete and start over if there are substantial changes to pages within each document.

Alternatives envisagées 

Issuu

Pourquoi passer à Flipsnack

Pricing for Flipsnack was better than Issuu.

Réponse de Flipsnack

Thanks for the review, Jill! We are constantly trying to improve our platform based on the suggestions of our users and your feedback helps us a lot!

Répondu le 25/09/2023
Dan
  • Secteur d'activité : Design
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 29/09/2023

Creating an in-flight experience that flies

FlipSnack helps bring one of our key client's most important digital communications to life. With over 400k views per day via a dedicated website, it's critical that the software and functionality operates perfectly. FlipSnack provides us with he peace of mind, as well as the quality customer experience, that we need.

Avantages

Of all the interactive online publication platforms we've investigated (and there's quite a few of those), we've found FlipSnack to be easiest to work with, specifically how it integrates interactive animation and video, and the application of quick links, folios and call-outs.

Inconvénients

We have experienced super-slow page turning on some of our machines, and we've never quite resolved it, but we think it's down to a browser issue, and not the FlipSnack platform.

Réponse de Flipsnack

Thank you so much for taking the time to leave this review, Dan!

Could you please share a few more details with us about the slow page turning?

Our support team can investigate this and ensure your readers get the best experience possible when viewing your flipbooks.

Just leave us a message on our live chat or email us at [email protected] 😊

Répondu le 16/10/2023
Beth
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
s/o

5
Publié le 21/07/2020

Creates clean, professional digital content!

All in all, we love Flipsnack. We began using Flipsnack because of COVID-19 because we were looking for an attractive and easy way to add lots of information and engaging content to be able to communicate with our membership while we were navigating our "new normal". After we re-opened we continued to use this program and it has completely replaced our former "newsletter" template that we used in years previous. We have received really great feedback from our Members and feel that it adds a great avenue to compile lots of information in one spot and in appealing formats and templates.

Avantages

The ability to create a professional looking communication piece for our organization. Being able to easily embed the finished flipbooks directly onto our website. The ability to easily include videos into the flipbooks!

Inconvénients

I find that sometimes formatting the text can be a little finicky. Copying and pasting text from an external program such as Microsoft Word, does not always transfer very clean (ampersand symbols get pasted with additional charcters behind). Sometimes the view appears differently when you publish the Flipbook depending on the size of the text box you had drew, but it looked appropriately prior to publishing it.

Réponse de Flipsnack

Hello Beth, We're so glad that we're able to offer up our services in a time like this. We appreciate your kind words more than you know. Please contact our support team to help you with your problem. If ever you have any questions or problems feel free to contact us. We're always ready to help you with anything you might need.

Répondu le 24/07/2020
Myrna
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
3
Support client
3

4
Publié le 29/12/2022

Flipsnack for Wedding Packages

Flipsnack has served our needs pretty well. The final product is very nice but it is not easy to use. I would recommend working on the ease of use for the software/

Avantages

It is easy to share and add to an email. The final look of the product is very nice.

Inconvénients

The software is not user friendly, edits are not easy to do.

Réponse de Flipsnack

Thank you so much for the review, Myrna. Can you please give us more details about the issues you`ve experienced with our tool? It`ll help us a lot to improve it. You can send them to [email protected].

Répondu le 04/01/2023
Aulani
  • Secteur d'activité : Matières plastiques
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/12/2022

Flipsnack for Monthly and Quarterly Magazines

Avantages

Flipsnack is very user friendly. Even though we build our templates off of the website initially, I was able to see how easy it would be to start from scratch on the Flipsnack website if someone were to do to that. There are a lot of features that can also make the publication interactive, which is always a plus, especially since it is a digital publication. Editing and publishing is also a breeze, which is a huge win in my books.

Inconvénients

This was a very high level, probably back end con for us, but we were not able to customize the shelf the way we wanted to when tried to implement it on our own website. No fault to anyone, this was probably a specific case for Flipsnack so I can see not being able to customize the shelf on the back end. We ended up creating our own shelf on our website and embedding each catalog individually. This was fine since we switch it out every few months anyways.

Réponse de Flipsnack

Thank you for the review and rating! We are pleased to know you like using Flipsnack and find it user-friendly. We will also discuss your suggestion with the team. Your feedback helps us a lot!

Répondu le 20/12/2022
Debra
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
s/o

4
Publié le 16/12/2022

Houston Community College Central's review of Flipsnack

It's been a true asset to my department's work. It elevates my work and is always well received. Internal constituents want to make sure their items are in it. That tells me they like the product and want to be a part of it.

Avantages

It is pretty easy to use. Uploading a finished pdf. is simple and the end results are impressive. People have enjoyed looking at flip books I create at the start of the month to promote college events. It elevates basic fliers to a nice, newer level and makes viewing more fun.

Inconvénients

What needs to be improved: 1). Basic background choices (not enough color options or textures), 2). The ability to add video clips. 3). Greater detail on how long a person views a page, etc. 4). It should also work like Constant Contact (CC) and allow for distribution lists so I can send a flip book directly without CC.

Réponse de Flipsnack

Thank you so much for the review. It helps us a lot! All your suggestions will be discussed with the team.

Répondu le 20/12/2022
Josh
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
3

4
Publié le 11/03/2020

Excellent For Our Digital Magazine

Overall, I am very happy with Flipsnack. I use it to easily create magazines so that we can have something fun for our audience and also have more places to advertise. I think this will be a huge money maker for our business as we close more clients.

Avantages

It was easy to brand the magazine and embed any youtube videos I'd like in it. I can easily find stock images to place in, which is one of my favorite benefits! You can even place them within certain shapes. You can use templates and see some really neat stats like impressions, views, and my favorite... how long they spent on the magazine. Customer service is very attentive and can usually fix my problems or answer any questions that I have. Easy to embed on our website.

Inconvénients

While I appreciate the detailed stats, the stats on clicks seem pretty useless and I cannot get a good answer from customer service about it. I have stats on pages where there is nothing to click and stats on pages that don't exist (stats on page 25 for example when there is no page 25 for that magazine). When downloading a CSV of the stats, it makes even less sense and isn't even congruent with the stats on clicks from the website.

Réponse de Flipsnack

Hey Josh!

Thank you for taking the time to review Flipsnack!

We took note of the issue you're having, and the development team is looking into it as we speak. This definitely sounds like an issue, and we want to resolve it as soon as we can.

Thank you for your patience, Josh! We really appreciate customers like you!

Répondu le 18/03/2020
Cheryl
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 03/10/2019

Perfect Solution

I'm using Flipsnack to create content for lead magnets and online courses

Avantages

I wanted something different from a slide show presentation, and I wasn't up to speed on videos. Flipbooks offer a fun, interactive component even more engaging than letting people run their own slide show. Also love the multiple ways to share!

Inconvénients

I understand there's a way to edit directly in the flipbook after creation. Found that to be too daunting to learn quickly (my fault, not yours), so I keep going back to the original presentation and re-uploading. Often, I seem to lose my original choices for options like whether to share publicly (I don't actually remember WHICH options, just trying to make you understand what I mean). If I just re-upload the content in an existing file, I'd like all those options to stick so I don't have to worry about choosing again.

Réponse de Flipsnack

Hi, Cheryl! We are so happy that you are enjoying a lot of our features and that Flipsnack is the right app for you. Please contact our Live Chat support and tell us more about your struggle and how we could help you.

Répondu le 22/10/2019
Annika
  • Secteur d'activité : Photographie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
s/o
Fonctionnalités
5
Simplicité
3
Support client
s/o

4
Publié le 19/09/2023

Client Magazines on Flipsnack

Avantages

I enjoy the page flipping experience. It feels like an upgrade from a regular pdf attached to an email.

Inconvénients

I want to send my publication straight to clients in full-screen mode without flipsnack branding or anything else on the page.

Réponse de Flipsnack

Thank you for your review! If you need assistance with the situation you mentioned, please contact our support team via live chat or email at [email protected].

Répondu le 25/09/2023
281 avis