En savoir plus sur Acquia DAM (Widen)

Widen Collective est une solution cloud de gestion des ressources numériques conçue pour prendre en charge le cycle de vie du contenu, de la création à la distribution. Le produit offre une bibliothèque centralisée pour gérer des images, des documents, ainsi que des fichiers audio et vidéo en un seul endroit. Celui-ci peut être configuré avec un nombre illimité de types de métadonnées, de catégories et de collections. Le système comprend un modèle de gouvernance complet destiné à la gestion des rôles utilisateur et des contrôles d'accès. Les autorisations peuvent être définies pour gérer les versions d'actifs, les droits, les versions et les expirations. Les utilisateurs bénéficient d'outils de recherche et de filtrage faciles à utiliser ainsi que de conversions de fichiers à la volée vers d'autres formats. Les ressources peuvent être téléchargées, partagées ou intégrées à d'autres sites web ou applications. Des applications complémentaires peuvent être activées pour les flux de travail créatifs et marketing. Widen Workflow est conçu pour la révision et l'approbation de créations. Des portails fournissent des points d'accès simples aux contenus sélectionnés pour des campagnes spécifiques, des lancements de produits et des événements. Les modèles permettent aux utilisateurs non créatifs de créer des publicités et des brochures localisées pour des utilisations web et imprimées. Insights offre des outils de reporting et d'analytique intégrés afin de surveiller l'utilisation du système et les performances au niveau des actifs. Widen Collective s'intègre à plus de 30 outils logiciels de marketing réputés et dispose d'une API (Application Programming Interface) conviviale pour les développeurs. Tarification sur une base d'abonnement annuel, assistance par téléphone, chat et e-mail incluse. Widen offre des installations guidées et complètes, des services professionnels et des conseils.
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Acquia DAM (Widen) n'est pas disponible en version gratuite mais propose un essai gratuit.

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Parcourir les avis sur Acquia DAM (Widen)

324 avis sur 324
Classer par :
fourier
  • Secteur d'activité : Import/Export
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 26/01/2023

WIDEN pour une meilleur gestion des contenus

Avantages

Il fournit non seulement une gestion des actifs numériques de classe mondiale et primée, mais il prend également en charge votre mise en œuvre avec un service primé.

Inconvénients

Honnêtement, il serrait difficile de trouve des limite a ce logiciel car son potentiel est énorme. Toutefois le logiciel semble lent et prend du retard lorsque vous voulez qu'il aille vite. Le traitement des fichiers et le défilement des ressources sont les domaines où j'ai le plus remarqué cela.

Réponse de Acquia

Fourier, thank you for taking the time to review Acquia DAM (Widen)! We are so glad that you're having a great DAM experience and that implementation went smoothly.

Répondu le 28/02/2023
Paola
Paola
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 22/09/2023

It works great

Avantages

The perfect solution to manage all the assets of your business

Inconvénients

Resetting password sometime could be complicate

Lydia
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/09/2022

Great Digital Asset Management system

Customer service is top notch and we love the software for every day use. Simple to train employees to use it.

Avantages

The searchable option and the ability to organize all of our thousands of assets. As well as the ability to download these assets in different file formats.

Inconvénients

If spelling isn’t accurate in the metadata or search bar, it will not be able to find what you are looking for.

Alternatives envisagées 

Dropbox Business

Pourquoi passer à Acquia DAM (Widen)

Functionality seemed more smooth and easier to personalize
Jeanne
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
2
Support client
2

3
Publié le 06/10/2020

Widen

Overall it has become a great tool for our users and the expansion to house storing certain documenttation in one place is great.

Avantages

Widen is a great receptical to all of our imagery for our products. Downloading images from the portal is easy as well

Inconvénients

Finding documentation seems to be difficult. Not sure if it the actual software or if it is the manner is which our company set it up.

Levi
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
3
Support client
0

4
Publié le 07/10/2019

Widen Media Collective (DAM) Review

Avantages

Its searchable content. As long as metadata is used, searching for assets is relatively easy.

Inconvénients

Upload process. The Drag/Drop feature was nice! Now I'm forced to go through a wizard. Too time consuming for my liking.

Tanesha
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

5
Publié le 27/09/2019

Great hub for storing and sharing content

We are using it as a one stop shop for our field team to have access to training, resources, selling collateral, company news and other helpful things. We also love that we can quickly update the versions when needed. The team has been less frustrated now that they have 1 place to go.

Avantages

I love that I can easily store all of my content in the system, then make a website like portal to share and organize my content in a neat way.

Inconvénients

I wish there was a way to add hyperlinks to Asset Collections so that I can link out to other internal websites within my company or to an eCourse within Workday.

Michele
Michele
  • Secteur d'activité : Produits chimiques
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 28/08/2020

Widen DAM Review

I love the ability to weigh in on roadmap projects. Widen really takes the time to listen to their clients

Avantages

Easy to use. Secure. Excellent support and development teams. Flexibility of features

Inconvénients

I could really use the ability to link raw assets with compound documents. This is currently a manual process and time consuming.

Stewart
Stewart
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 28/11/2017

I don't know how we lived without Widen's DAM solution before!

This software completely changed our office workflow. Finding assets used to be very painful, but with all of our assets in one location and users connected to the DAM it makes finding things easy for our office, as well as external clients. By empowering our users to find their own assets it frees up our designer time, for things like DESIGN!

Avantages

Ease of use, ease of empowerment for the user. I LOVE being able to share collections with clients.
And I LOVE when someone asks for an asset, I just add them as a user on Widen, and tell them to find it themselves!

Inconvénients

I'm still waiting for drag and drop functionality with Indesign. A small workflow addition that would make things easier!

Jessica
Jessica
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/11/2017

The best product and service on the market

Avantages

The ability to organize and share digital assets from all across our global company into one central location has been incredible. It empowers our employees to quickly find the approved assets that they need.

Inconvénients

Honestly, it's hard to come up with something. Everything about Widen from the software to the people is fantastic. If I were to pick something...it might be that there are so many options for customization, that I wish I had 2 days to just sit and go through each one. Unfortunately, I'm too busy to do this, so I just ask my CXM how to do something and he quickly responds to an email, same day.

Lara
Lara
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/11/2017

Widen's DAM system is intuitive for our users and has made sharing assets effortless

Avantages

It is very easy for me to onboard people, I don't really have to do much training since the program is so intuitive. I am able to permission out who sees what. Widen's customer service is also second to none with any software company I've ever worked with.

Inconvénients

There are a few minor things, but nothing major that would make me start looking into other solutions. One example being that I wish we could organize global collections better

David
David
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 28/11/2017

Great customer service, early communication around big and small changes, the best DAM tool we...

Reliability of asset storage, access anywhere, share multiple assets in many different outputs with ease.

Avantages

It's the one place for all content to live and get shared out across multiple platforms. Support for project management (through Workflow) and creative implementation (through Adobe CC Connector) enhances our productivity and helps us get our jobs done faster.

Inconvénients

The software seems sluggish and lags when you want it to go fast. File processing and scrolling through assets is where I've noticed this the most. The uploading process also needs to be cleaned up and more inviting to users.

Brandon
  • Secteur d'activité : Matériaux de construction
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
2
Support client
5

4
Publié le 16/08/2022

The Best Bang for your Buck

My overall experience with Widen has been great. The customer support is always responsive to my needs, and the tool has been a game changer for the marketing team. Widen continually improves the end-user experience, instilling confidence that the program will evolve and get even better with time.

Avantages

The marketing team loves the portals, collections, and asset version control.

Inconvénients

The search/filter functionality and the lack of styling on the standard portals.

Michelle
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/01/2023

DAM Great Product and The BEST Tech TEAM!

The tech team is THE BEST!!!

Avantages

It is a great tool for finding all of our products in one place, easily!

Inconvénients

honestly, cannot say yet and I have been using it for almost 2years

Réponse de Acquia

Michelle, thank you for taking the time to review Acquia DAM (Widen)! We are so glad you're having a great experience and are finding our customer support team helpful.

Répondu le 01/02/2023
Barbara
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/12/2018

Widen Collective - a True Leader in the Field!

Our challenge was that duplicate files were everywhere. Our employees had no idea what assets were current or expired - so image and logo requests were constantly directed to the Creative Department cutting into valuable time for designing.

By purchasing a DAM system, we were able to centralize our assets, and provide users, controlled access to the most current files which, in turn, maximized productivity and efficiencies.

In addition – our global offices are now connected with the most up-to-date materials they need, in any time zone, which has improved the current process.

You will find that the customer service is amazing. Widen's team will help guide you through all of your challenges to ensure you build a successful DAM. In addition, once your system is built – Widen continues to build a relationship with you - providing full support even after the on-boarding process is complete. They are dependable, accountable and extremely customer focused.

Avantages

The DAM interface is quick and easy to use, the reporting capabilities are robust, and the security allows a lot of flexibility. In addition - we love the Portals - which allows us to provide assets to our non users.

Inconvénients

Knowing that a DAM is customized to your company’s needs, I'm not going to lie – implementing a DAM system can be grueling and a lot of work. But that’s the beauty of a DAM – as your company grows, your DAM can also grow and be customized to reflect changes and future needs.

Lauren
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 29/09/2016

Great DAM solution!

One of the best things about Widen is their customer support. Every team member I've interacted with has been incredibly knowledgable and genuinely wants to help me. For example, I had a vision for our Dashboard page, and I wasn't sure how to achieve it myself because it involved a fair amount of coding. One of the customer support staff worked (very patiently) with me to literally build my vision. I even hand drew a picture and emailed it to him so he could see what I wanted. Thank you Tyson Purcell!

So whether it's through the vast information on the Support Page, the direct chat, or emailing or talking with very responsive Widen staff, I have found a solution to just about all of the problems I have encountered. It's not just admin who love Widen, our users have told us how easy it is to use to search and share assets.

Avantages

I love that it is cloud-based and you can access it from any computer, phone or tablet. It's super easy to create collections and share media with internal and external clients.

Inconvénients

Some of the features need updating in my opinion. I have asked several times for certain changes that I'm sure I'm not the only one to encounter.

Abbas
  • Secteur d'activité : Relations publiques et communications
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 16/08/2022

Invaluable Resource for Digital Asset Management

Avantages

Digital assets are organized very intuitively and can be accessed/downloaded with great ease.

Inconvénients

Searching for specific assets would be made easier if end-users could include additional criteria to narrow down their search (i.e. duration of video assets, file format)

Scott
  • Secteur d'activité : Meubles
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/09/2016

Great DAM solution with plenty of features

Our company uses Widen as our Digital Asset Management (DAM) solution. Our employees and reps can easily find the media content they want using a very nice search feature and it allows them to download the content in various formats and sizes. The application is very intuitive, fast, and easy to use. Widen offers flexible integration which easily allows our applications and websites to pull media from the Widen DAM so all our companies digital media needs can come from a single repository which makes maintaining data an easy process. I've used Widen's technical support in the past for questions with integration and learning more about what their solution offers and the support team has always very helpful, knowledgeable, and quick to respond.

Avantages

I like the ability and flexibility Widen offers to integrate the digital media content with our applications and websites. It also offers nice tools and functionality to add, maintain, organize, and secure content.

Hannah
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/10/2016

Widen is an advanced, user friendly media asset

What I like best about Widen is that it is multifunctional. Not only is it a secure way to archive images, documents and videos, but it also allows you to share these files amoungst coworkers and clients with ease. Multiple people can be uploading, sharing and viewing files with no problem. It takes the weight off of one person having to manage the content and allows anyone to distribute items without a hassle.

Avantages

The biggest business problem that it has solved for my company is it allows multiple people to do what once was a one person task. It saves time when being able to have multiple people have access to the same files and being able to send, upload and manage it all. Being able to easily send outside organizations images and documents has saved us so much time and has left very little room for error when sending. With Widen's recent website advancement's, it's given me an opportunity to create a creative brief for projects I'm working on. All within 1 website. It's great.

Inconvénients

This doesn't happen all the time, but sometimes I will be uploading files and Widen will time out or freeze during my upload and I'll have to start the process all over. This could be a problem with my internet connection as well.

Richard
  • Secteur d'activité : Produits chimiques
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 28/08/2017

Widen is a company that delivers a great product with great customer service

We store digital assets on the system for company wide collaboration, we also started using the Media Collective as a web host for external forward facing websites. Widen makes it easy for us to accomplish these tasks as painlessly as possible.

Avantages

The Media Collective software is easy to use and is easy to configure. If you need some help there is an extensive online help library full of things which can help you, but if you need to talk to someone directly you can web chat, email or call. The help associates are always very friendly and will work with you to understand and fix the issues that you're having.

Inconvénients

I guess I don't like the fact that it's not free? I had to put something in this space. If it was free it would definitely be better however that's probably not a sustainable scenario for Widen.

Jenna
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/09/2019

Accessible and Organized

I design marketing emails primarily. I work with a merchandiser who sends me products and she often times sends links to widen photo downloads that I can use in my emails. It is a super easy way to complete design projects.

Avantages

I like that Widen is an easy way to find assets. It is helpful for a large company--because everyone knows where to find the assets that they need. It is easy for all employees to get to--IT does not have to come and install it--it is just an internet login.

Inconvénients

I do not like how sometimes it is hard to find things with searches. I know that this has to do with the upload metadata and probably is related to user error. Perhaps if there was a more automated way to add search criteria when uploading, this wouldn't be an issue.

Latrisha
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 27/11/2017

This program truly has made getting work done easier for all of our users.

Avantages

Using Widen software has allowed our creative teams to manage content more effectively. With it, we are able to track asset revisions and popularity. This has made it easier for us to be more strategic in the creation and placement of our content.

Additionally, with the Workflow management tool, digital proofing interface and Digital Asset Management library, our users only have to visit one site to enter jobs, proof and collaborate on new content, and access current assets and media.

Inconvénients

Sometimes we experience "glitches" or "bugs" within the software after a major update is rolled out, but that's to be expected and they are always quick to respond when this happens.

Samantha
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 27/11/2017

Overall, Widen has been a huge benefit and time saver not only for the company, but for my...

Avantages

The convenience and logical layout of the site as a whole. Our sales reps, the Woolrich team, and our buyers all are able to use the site without any hiccups. I really like that I am able to control who can see and download what. Because of Widen I don't have to download every asset and take up space on my computer, I can send links to anyone and everyone that needs them, but also it makes it so our reps can take care of their accounts directly and aren't coming to me for everything. It reallly makes my job so much easier!

Inconvénients

I don't really have any complaints except I wish I didn't have to change my password so much. I'm running out of ideas! :)

Jen
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 28/11/2017

Widen has been great software to catalog our images and b-roll.

Avantages

Sending and finding images has never been easier. Customer service is amazing and helped me tremendously when setting up my companies DAM.

Inconvénients

We have a different use case than most because most of the time we are sending media outside of our organization. Widen collects emails when items are downloaded, but we are not able to get the data. I know they are working on this and we look forward to this update.

Vipin
  • Secteur d'activité : Design graphique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 14/09/2022

Widen is time saver

Overall experience is good

Avantages

The function of drag assets from server and link create automatically is very good option we don't need to download the assets

Inconvénients

Some time it takes too much time when drag the images

Robert
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 31/08/2017

Currently finishing my 3rd consecutive Widen DAM Implementation, with NO large issues...

Incredibly intuitive front and back ends, with strong client support. Moving forward, we're planning on eliminating multiple, redundant digital distro solutions with a single Widen DAM workflow.

Avantages

The Admin GUI is an intuitive mix of front-end and back-end Admin Tools, with STRONG client support accessible via Chat, email, demos and structured training sessions.

Inconvénients

Lack of an XML generator (so, no ability to create an MRSS feed for distro to 'New Media' platforms such as STB's and smartphones), and lack of a .csv ingest manager for direct 'Custom Metadata Import.'

324 avis

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