Cvent Event Management

Avantages

Cette solution est connu sur le marché américain et sans doute pensé pour ce marché uniquement.

Inconvénients

L'interface de gestion est completement à revoir. Elle est daté et anti pratique. La gestion multi langue est tres mal supporté. Effectuer une mise en page et tester le résultat vous demandera plus que du temps...

Avantages

Cvent makes it very easy to set up and deploy registration websites, manage hotel bookings, flights, and overall user experience. We have been using Cvent for over 5 years and there are always new developments and upgrades being added. There's a huge community of users who also help each other and submit request for new ideas. Cvent is always listening to us and adding new features that enhance our events.

Inconvénients

In the beginning it was a little tricky setting up events. After using it for a few events though, it is now much easier to set up.

Alternatives envisagées 

Pourquoi passer à Cvent Event Management

Avantages

Property search capability. Makes life so much better!

Inconvénients

Reporting templates. Need a more descriptive naming to know which report to pick.

Avantages

The outcome was great and attendees loved it. The look was good and it captured the info we needed to capture.

Inconvénients

Incredibly time intensive
Not as user friendly as expected
Very poor descriptions of what is included and what is not
for such high tech the payments and invoices were super difficult. They do not simply give you a link for payment. You must contact them and wait for delays to respond to get a payment link and you have to do the same for every payment.
Help sessions were not as described during the sales. Bottom line is that it works well if you want to pay Cvent to do the entire set up. Otherwise be prepared to spend a great deal of time learning and setting up

Avantages

It's got a TON of flexibility that will fit just about every use case. The pricing is really good compared to a lot of other platforms.

Inconvénients

Sometimes you have to do workarounds for things that should just be normal features, such as adding images to the session descriptions.

Alternatives envisagées 

Pourquoi passer à Cvent Event Management

Avantages

When I used it I loved it. It was so easy to run conferences and workshop with CVENT.

Inconvénients

I don't really have any cons. The con for me is that my university has its own system and would not allow me to use Cvent any longer.

Avantages

Cvent Event Management offers a comprehensive solution that streamlines the entire event planning process. The platform seamlessly integrates essential features including event setup, speaker coordination, and attendee registration management. Event organizers can easily handle sponsor and exhibitor interactions, coordinate sessions, and foster participant engagement through interactive tools. Built-in feedback surveys help measure event success and gather valuable insights. A standout feature is the platform's user-friendly website builder and mobile app creation tools, which enhance the event experience while requiring minimal technical expertise.

Inconvénients

Cvent, while powerful, comes with a significant cost investment, making it most cost-effective for our larger-scale events. The platform's training resources are somewhat restrictive – comprehensive learning opportunities are primarily available through the annual Cvent CONNECT conference or in the Community webinars. This limitation can impact new users' ability to fully utilize the platform's capabilities.

Avantages

What I like most about Cvent is its user-friendly interface, clear knowledge base, and the support from reliable account managers who truly understand my goals. It’s made event management seamless and effective since 2009!

Inconvénients

No major cons; it's a reliable and efficient tool.

Avantages

The comprehensive set of tools and features allow me to easily manage my events and apply our SMM program company wide within one tool.

Inconvénients

With such a large set of features, it can take a little bit of time to fully train on the tool.

Avantages

Cvent event management made it easier for us to organize our events in one platform. The ready-to-use templates and flexibility to host small to large events is a plus! I love using the customer support live chat anytime I run into an issue. They are quick to respond!

Inconvénients

It can be a bit time consuming on learning how to use Cvent overall, but after that everything is seamless. Not being able to login into multiple devices using one account gets tiresome when I am working offsite and my computer at work still has me logged in.

Avantages

The Cvent Event Management platform is a one-stop shop. I can accomplish everything I need, from sourcing, budgets, to attendee registration/experience.

Inconvénients

Cvent tends to acquire other platforms instead of building within, this can cause glitches and bugs.

Avantages

It's easy to set up professional looking registration websites. Our attendees can register in 5 minutes, including requesting hotel rooms and flights.

Inconvénients

Some of the registration type setups take a little time to set up - requires some pre-planning on the event manager's part.

Avantages

As an administrator focused on Cvent reporting, the access to most elements of meetings is made easy with the report templates in the system. In most cases, you can mix and match different data points within a report rather than run multiple reports and append data. Any time data manipulation is involved the integrity of the data can be compromised. The ability to set some parameters prior to running the report, incorporating filters, and easily move columns makes the reporting aspect user friendly. The ability to publish reports to Access Portal also allows on-demand reporting by non Cvent-licensed users without having to ask someone else to run the report.

Inconvénients

Some data is not accessible from the client interface of Cvent reports, such as Peak Nights as entered in the meeting request form. I also wish more data was available within the report templates in the Admin Reporting module, such as Meeting ID in the Meetings Management Notification Delivery Report. Overall it's a great product and we have a fantastic support team available to help as needed.

Avantages

The system is very robust and offers just about any capability you may want. Similar products often have limitations to what they offer so they come with a lower price tag. If you need a robust system with the capability to customize reports and data, the higher price tag is worth the cost and will save you time and stress as a result. Customer service is easy to get in touch with and work with any issue you may have. They're also quite receptive to feedback regarding functionality.

Inconvénients

It can feel a bit daunting at first because there are so many items to learn. Some items have limits to their functionality which can get frustrating, but it's no different that similar platforms I've used over the years.

Avantages

We use Cvent event management daily for multiple clients in a various array of fields. Cvent allows us to customize our registration sites so we can relay meeting specific information to our attendees. We build simple to very complex sites, mobile apps, in-person, virtual and hybrid events. Having one platform that allows us to build all of these options based on our clients needs is amazing, easy, and time saving. We can easily provide reporting, planner alerts, session content and so much more.

Inconvénients

I'm still getting used to the new mobile app layout and features. I used to build the mobile apps on the old Cvent platform and there are a few features I miss having access to such as groups, which made assigning last minute breakouts for attendees a bit easier.

Avantages

Cvent Event Management centralize scheduling of hybrid, virtual and in-person events in one place.

Inconvénients

It only support online registration due to lack of offline access.

Avantages

Software's online event registration form is easy to use and it adds meeting to outlook calender at ease, user interface is good too

Inconvénients

Nothing i can think of as never faced any issue, however i am sure product updates are always in place to make user experience better

Avantages

It's a one stop shop for all things- from travel to the event, to lodging, to app management, to session tracking.

Inconvénients

there are frequent changes and integrations that sometimes need creative workarounds.

Avantages

Cvent is useful for event and attendee management. Everything you need is in the same place. It has greatly improved our work.

Inconvénients

It isn't perfectly tailored to incentives trips. There are a few features that could be improved: guest management, multi destination flights, etc.

Avantages

Reporting is an excellent feature that allows real-time reporting on almost anything you can think of (there are tons of standard reports built into the system, but you can also create custom reports). Being able to provide stakeholders with a link to run reports on-demand saves a lot of time on the planner's end. The event website is easy to edit and keeps attendees up-to-date with information (thereby cutting down on calls and emails with questions). Emails can be set up to be sent out automatically upon certain parameters being met.

Inconvénients

Cost is a bit higher than other event management platforms, but tends to have very few glitches (if any) and provides excellent management of events from a couple of people to thousands. I have worked with other platforms that could not handle large groups without crashing, so the consistency in performance is a comfort. Oftentimes, you'll find the cost of the platform is offset by time savings.

Avantages

Cvent offers a robust event management platform, complemented by an efficient abstract management system. The suite is enriched with extensive training resources, facilitating seamless deployment of event websites and meeting applications.

Inconvénients

We recently encountered a significant issue with Cvent. Despite upgrading our services, we were inaccurately charged for onsite equipment and additional items we no longer utilize. Efforts to resolve this through the sales representative have been ongoing for months, with little progress.

Upon reviewing past communications, it's evident that the charges contradict the terms discussed during our upgrade. The response from the current sales representative, attributing the error to a predecessor and offering a credit conditional on a three-year renewal, is disappointing and unprofessional. This approach has unfortunately tarnished our long-standing relationship with Cvent.

Avantages

It is user-friendly. Cvent offers trainings on the platform, as well as a support phone number and email.

Inconvénients

It can seem overwhelming for a new user. It is so robust and has so many avenues to take. Initial training is needed for a new user, instead of just being self-taught by reading and watching videos alone.

Avantages

Cvent allows for plenty of customisation and fits plenty of needs within the same platform. We can get a lot done without too much headache.

Inconvénients

The abstract management customisation possibilities are very limited at the moment.

Avantages

Simplified product for managing an event end to end from managing invitee lists to attendee details report.

Inconvénients

If it had "Auto save" feature could be better in site designer & email designer.

Avantages

The software makes planning and managing events both virtual and hybrid events easy.

Inconvénients

Not a single problem while using this event management tool.