En savoir plus sur Synder

Synder est une solution de gestion financière axée sur l'automatisation de la comptabilité pour les PME et les comptables qui travaillent avec des PME. Synder intègre des systèmes de paiement (Stripe/PayPal/Square) et des solutions de comptabilité comme QuickBooks et Xero pour transférer automatiquement des données de transaction détaillées depuis ces systèmes de paiement vers la comptabilité. Elle peut également classer les ventes et les dépenses dans les livres comptables à l'aide de règles intelligentes. La fonctionnalité de facturation permet de créer et d'envoyer des factures en un clic et de les clore automatiquement lors du paiement. De plus, les utilisateurs peuvent générer un lien de paiement pour recevoir des paiements en ligne avec des cartes de crédit sur une simple page de paiement. Synder permet de gagner du temps en éliminant la saisie manuelle des données, protège les livres comptables des doublons et en cas de synchronisation erronées, permet de supprimer les entrées dupliquées en masse sans nuire aux livres.
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Synder - Prix

Synder n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Synder est disponible à partir de 14,00 $US/mois.

À partir de :
14,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Synder - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,7
Fonctionnalités
4,8
Simplicité
4,6
Support client
4,9
Sha Lynn
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/06/2020

Great Platform Excellent Customer Service

Great!! I will continue to work with it to perfect my process and make the automation smoother

Avantages

I really like the platform. Clean imports. It was refreshing compared to other platforms I have tried. And [SENSITIVE CONTENT HIDDEN], the tech, is just a chat away and super helpful.

Inconvénients

Needs a few features added. Like classes for PayPal

Deb
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 16/09/2021

Useful product, great customer service

It's taking a little while to learn, but customer service has been excellent. They're available and helpful by chat, so I've received all the information I've asked about. I've chatted with several people who were helpful. [SENSITIVE CONTENT] was patient and worked hard to answer all my questions.

Avantages

It connects sales from multiple platforms to QBO and has the option to roll back the sync, which gives you the chance to fix errors and resync correctly.

Inconvénients

It's somewhat complicated to set up. All products and services must be set up exactly as you want them in POS systems and QBO, so it takes a while to iron out the kinks. Run it in small batches to see how the sync sends information to your P&L.

Beth
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 09/09/2022

Big Time Saver

Customer support has changed since I started using Synder. For the longest time the chat was available and every issue I had was taken care of instantly. Any questions I had was very responsive and resolved within minutes. They have since shifted to email support for questions/issues. Response time is now a day for any questions which can be very frustrating.

Avantages

I need detailed transactions loaded to QB desktop - not daily summary. We track inventory for apparel and there are thousands of items. Most interfaces I found do only the summary. Synder gives me that detail and once setup correctly puts the transactions into the correct accounts on QB Desktop. Big time saver.

Inconvénients

My biggest complaint is not being able to data map the item name to a field in quickbooks. I need the variation on Square to map to the item name in QB Desktop. My background is technology - programming. The ability to map fields is already part of their functionality for setup - just not for this field. I have tried multiple times to explain but am not heard. I have to pay staff to go into every transaction and update the items. If this was fixed I would five start this software 100%!!

Robert
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
2
Support client
5

2
Publié le 01/04/2022

Syncing with QuickBooks not ready for Prime-Time

It took a while to get into a good working relationship due to the default hands-off approach and reliance upon scripted answers as opposed to engaging directly, but once we got past that and started to work together, their support staff was extremely responsive and helpful, and I was not a happy customer and was very demanding. I think a big part of that initial disconnect is caused by some poor decisions as to support priorities. A shift there towards front-loading their support interactions to focus heavily on the quality of the onboarding experience would do wonders. That being said, they have a lot of fundamental technical challenges that they have yet to resolve before this transaction syncing software is ready for any serious accountant who has to import transactions from multiple sources like Amazon & Paypal without spending an inordinate amount of time triaging and fixing problems and errors.

Avantages

I like their flexibility, and their support staff really listened to my input for changes and even in the short time I used their product; I saw some of those changes take place in the application, so from that I also know that their developers are also eager to improve and adjust their software to make it more effective.

Inconvénients

Their product just doesn't work well enough to save me any time by importing Amazon & Paypal transactions into QuickBooks Desktop. Their process is full of errors and their configuration interface could be a lot more intuitive, which would reduce miscommunications along the way. In the few months I spent working with Synder, I wasted more than 100 hours troubleshooting & repairing. I even ended up with a corrupted QB file which had to be restored from backup to start the process of importing nearly a year's worth of transactions all over again. Their onboarding process is designed to be hands-off, and this caused a lot of initial problems. If they spent more time with onboarding and understanding the QuickBooks account and classification structure at the beginning, many of the initial issues could have been avoided and a significant amount of my wasted time could have been avoided.

James
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/08/2022

The best

I have really enjoyed it. Their KPIs are great too--I am just getting started with that feature

Avantages

Syncs with items seamlessly--no more fighting with Quickbooks and having to manually enter items or linking them

Inconvénients

Paying for each historical sync--but it is well worth it in the end

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