En savoir plus sur SpotOn
SpotOn - Prix
SpotOn n'est pas disponible en version gratuite. La version payante de SpotOn est disponible à partir de 65,00 $US/mois.
Produits similaires à SpotOn
SpotOn - Avis
Évaluation des fonctionnalités
- Secteur d'activité : Équipement et fournitures de bureau
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
A True Game Changer
Restaurant owners share many of the same struggles in managing and growing their businesses. Issues such as real-time enterprise level reporting, back office updates immediately available on all stations, including their online ordering site, controlling labor cost, and payroll reporting. Additionally with the integration with third party delivery services, the cost savings by eliminating user error is proving to be a huge factor.
SpotOn Restaurant provides the tools and resources that are necessary for independents as well as multi-chain national brands.
Avantages
The Freedom Group is a proud dealer of SpotOn Restaurant. We are a company that is passionate about serving our clients with great technology coupled with phenomenal service. SpotOn Restaurant allows us to bring real value to our clients on the technology front, while enabling us to offer a high level of support due to the cloud infrastructure.
Inconvénients
As we have thoroughly enjoyed working with the entire SpotOn team, I do not have any cons to report.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Excellent Customer Service
Credit card processing deposits and reports are off all the time. I have a spreadsheet I use to tie out the amounts reportedly paid by credit card and deposited into our account.
Avantages
The customer service team is excellent! Calls are answered quickly by your knowledgeable and friendly staff.
Inconvénients
It does not connect data to quickbooks so we have to use a bridge app.
Réponse de SpotOn
Thanks for your feedback, Kristen! We appreciate the time it took to leave us this review. We hope to have better integration features updated soon.
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Watch out for the sales rep
My overall experience was spot on as far as tech-support and calling them has been really good the sales guy and the fact that nobody can do anything about what was promised or how it actually worked not so good
Avantages
Watch out for the sales rep - he promises you the moon in the sky and all these things and then you turn around and get the system and then charge you an nickel and dime you to death and pull money out of your account when they shouldn’t I’m still waiting for product and training. I would like to like this system but it is not complete yet
Inconvénients
The software is not user-friendly as other systems are you really do need the training and I am really good at creating new menu items but this one here makes it all that difficult and I’m still waiting for things to be fixed
Alternatives envisagées
HungerRushPourquoi choisir SpotOn
Hungerrush Was a great program and I shouldn’t have stopped it. I was promised a really good rate and free equipment and none of that came truePourquoi passer à SpotOn
Because I was promised and told a lot of things filled out the paperwork and somehow the paperwork got all screwed up and then they started pulling money out of my account like it was candy and I took me forever to get it all squared away. I am still waiting for a product that I was promised and have found that everything is too expensive not happy with this system at allRéponse de SpotOn
Hi Tami, I'm sorry to hear about the frustrations you've experienced during this transition. I've contacted a support manager to reach out and help walk you through any questions you have about billing, setup, or products. We apologize for these hiccups so far and hope we can help make this a more positive experience moving forward!
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Can’t believe we didn’t use them from the beginning
Every aspect of this POS is very understandable & easy. For any questions we gave customer support is always there to help. As the Accountant for this restaurant the back of the house reports & getting payroll information & fixing things is so simple & takes me half the time to do payroll compared to the old POS. New employees gave no problem learning the POS.
Avantages
Everything from the process of giving them what they needed to get us started for what we needed in a POS system to the installation to their customer service & especially the easy use of the POS & getting reports!
Inconvénients
Nothing, all questions were answered, easy process and we have everything we need.
Réponse de SpotOn
Thanks for taking the time to leave us this review, Susan! We really appreciate this feedback and your business. We look forward to continuing our partnership.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Loving It
SpotOn has been easy to work with, and very helpful anytime we have questions.
Avantages
I really love the ease of use for staff. our newest staff members catch on much quicker with this system than any of our past systems. The implementation process was far better than what we have experienced with other systems. They send a small team to help install and teach. They are great to work with!
Inconvénients
So far, there hasn't been anything that I have found to dislike or needs improvement.
Pourquoi choisir SpotOn
Old system no longer met our needsLogiciel antérieur
Lavu POSPourquoi passer à SpotOn
Best all around value for what you receive. Did not feel pushed or sold, rather felt respected to make our own decision.Catégories connexes
- Logiciels de caisse pour restaurants
- Logiciels de caisse
- Logiciels de caisse pour bars
- Logiciels de caisse pour PME
- Logiciels de caisse (pour mobile)
- Logiciels de caisse sur tablette
- Logiciels de retail analytics
- Logiciels de gestion de restaurant
- Logiciels de commande en ligne
- Logiciels de CRM pour vente au détail
