En savoir plus sur Aloware

As all-in-one software solution for sales teams, Aloware offers automatic dialing, seamless CRM integrations, and workflow automation that businesses can use on any device. Aloware gears sales and support teams with the right tools to crush quotas and close more deals efficiently by providing an all-in-one turnkey software that helps sales teams engage with customers in ways they love: via call, text message, email or social. Designed for efficiency, Aloware lets users set up automated workflows by utilizing Aloware's friendly automation system to customize the best workflow. With the use of triggers, businesses can maximize your time building customer relationships than playing catch-up with your phones. Also, businesses can contact leads across different channels by connecting with customers on their channel of preference such as call, text, email or social. Aloware’s Power Dialer brings a smart click-to-call function that dials the numbers for users automatically. Teams with existing CRMs shouldn’t worry about migrating to Aloware’s platform. It efficiently integrates with your favorite CRMs seamlessly, so users can bounce back to work quickly. Aloware is a premier partner of Hubspot and Pipedrive, making sure everything is in proper sync.
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Aloware - Prix

Aloware n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Aloware est disponible à partir de 50,00 $US/mois.

À partir de :
50,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Aloware - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,4
Fonctionnalités
4,6
Simplicité
4,5
Support client
4,8
Caleb
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/11/2019

The best option for a real estate organization

We have segregated our sales line from our customer service line. This, along with our ability to text using the same number we speak to clients on has been a game changer. Anoosh and his team have been great enabling us to adopt the product into our existing business without experiencing downtime.

Avantages

It's a tie between two features. Automated data entry through our CRM integration (this saves me at least 30 minutes to an hour every day) and the ability for our team to adopt Aloware wherever and whenever using our legacy phones, the softphone or the native apps.

Inconvénients

Tagging a contact on mobile is still something I haven't been able to figure out on my own. I will have to contact support for help.

Alternatives envisagées 

Aircall, RingCentral Contact Center, Grasshopper et JustCall

Pourquoi choisir Aloware 

The previous vendor was hardware centric and support took FOREVER. They had no idea what was going on with our network map and we had to start at square 1 on every support call.... I suggest they get Aloware to help with that.

Logiciel antérieur 

Intermedia Unite

Pourquoi passer à Aloware

It seemed like the easiest system to implement and use within our budget
Carolyn
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/03/2021

Catered Dialing Experience

I can now have my agents blast through hundreds of leads a day, using the right time zones and seamlessly dialing with Hubspot.

Avantages

The features that were most impactful was the Power Dialer. A true power dialer that integrated with our CRM, Hubspot. It is very easy to customize and navigate the software to my contact center's needs. And, the integration was seamless. They had me up and running in one day.

Inconvénients

One feature that is challenging to find is a true local presence and Aloware doesn't have it. They do have a time zone differentiator integrated into their power dialer which is such a hard feature to find on the market!

Alternatives envisagées 

Aircall et PhoneBurner

Pourquoi choisir Aloware 

I switched because I needed a true power dialer that integrated with Hubspot and that wasn't going to cost the thousands of dollars a month I was paying with my previous provider.

Logiciel antérieur 

Five9

Pourquoi passer à Aloware

Because the integration with Hubspot only worked really well with Aloware and they had time zone differentiator. Not to mention, the customer service is top notch. They have been so diligent to resolve my issues and communicate with me.
Arwa
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
0

2
Publié le 27/07/2021

Okay

It is okay, but depends on the day honestly.

Avantages

Easy to use and love how it shows patients names when calling

Inconvénients

Disconnects often. Can not hear phonecalls properly and have to call back. Connection is not clear. A lot of time we have to call multiple times for the phonecall to go through

Ian
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 02/12/2019

2-in-1: Great Value

Aloware are and the team behind it are excellent. Great value, very responsive to customers, and a high level of configurability for coders and non-coders alike. I would definitely recommend.

Avantages

The ability to operate both a customized call center with SMS, alongside phone tracking for marketing attribution all in a single platform.

Inconvénients

Not all features a are intuitive to find, though extensive documentation exists within the app.

Kevin
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 26/11/2019

Great Solution

Aloware is a great company that provides us the "call center" we need. Whether you are a big company or small. If I have problems, i am contacted quickly and the problem is efficiently solved.

Avantages

This product allows me to automate my teams calling when new applications come in, my team just has to be available to receive the calls. This product also allows for my team to manually dial as well and I can review calls at my leisure.

Inconvénients

There are a few issues with individual extensions that have not been ideal for my company, however the support here is phenomenal and from my understanding it's on the list of improvements.

Alternatives envisagées 

PhoneBurner

Pourquoi choisir Aloware 

Call center need and user interface

Pourquoi passer à Aloware

Cost and its not just an outgoing call solution.

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