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SOCi - Prix
SOCi n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.
Produits similaires à SOCi
SOCi - Avis
Évaluation des fonctionnalités
Tous les avis sur SOCi
- Secteur d'activité : Jeux vidéos
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Encore plus mieux
Avantages
j'aime bien les nouvelles organisations et les differentes plateformes c'est beaucoup plus simple
Inconvénients
Il y a encore beaucoup de problèmes et il n'y a pas assez de fonctionnalités. J'ai encore besoin d'utiliser les plates-formes elles-mêmes pour trop de choses.

- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
The ultimate tool to boost my marketing strategy.
Since I started using this platform, you can experience a noticeable increase in the efficiency and effectiveness of my marketing strategies.
Avantages
I really like this platform, I can manage and optimize my search pages, social networks in one place, which is incredibly convenient and saves me a huge amount of time.
Inconvénients
Being a very complete platform with numerous features, it takes me some time to familiarize myself with all its tools and to understand how to get the most out of each of them.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
SOCi Integration
I’ve used SOCi for several years and overall it has been an easy to use tool with solid data. While they could update this to incorporate more social media, especially YouTube, the overall experience has been good.
Avantages
The data within SOCi. The social media data is very detailed and easy to understand.
Inconvénients
They need to integrate with YouTube in order to provide value and more data for customers.
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Difficult set up experience
Avantages
There is a lot you can do on the platform with different add-ons. Listings management seems to be going well.
Inconvénients
We had a lot of problems with set up and poor customer support from the SoCi team.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
I LOVE Soci
Their customer service is spectacular. I love working with them! Getting all of our teams online was a breeze.
Avantages
I can give my property managers one login to access all of their social media platforms where they can create custom content to post. The best part is that I can review and approve their content before it goes live online.
Inconvénients
Responding to private messages and comments is a little confusing. Each back and forth message is listed as its own "task" so if someone sends two sentences separately in FB messenger, we have two tasks about the same thing that we have to enter and close.
Alternatives envisagées
HootsuitePourquoi passer à SOCi
We have a large portfolio that they were able to accommodate without additional charges for user logins., we like the ability to create post graphics with uploaded images, the reporting is great, etc.- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Soci
I've only really had issues with the Mobile App Soci Go; (besides the minor problems on the App) I thoroughly enjoyed using the program. Sometimes it seems a little to complex with the conversation, reputation, and creative features. I like that App is always accessible even if I have some minor issues. Overall, I enjoy Soci.
Avantages
I like the Scheduling Feature. I specifically like the ability to schedule all Social Networks at the same time.
Inconvénients
The Mobile App Soci Go is a little too difficult to use everyday. It's set up just like the website so navigation is easy but there seems to have a lot of glitches. I also do not like when a post is scheduled, to adjust the time you have to adjust the time for all the social medias individually vs together.
Réponse de SOCi, Inc.
Hi Michaela, Thank you for your honest review. We're delighted to hear that our scheduling tool has been a huge help and look forward to continually improving.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
SOCi Solves Social
Avantages
The ease of use for our franchisees! We wanted to be able to scale our social strategy but also give franchisees a feeling of local control and SOCi solves for both! Plus there's so many unique features that I didn't find in other platforms like dynamic text insertion, peak time posting, content scoring, etc.
Inconvénients
I'd like to be able to post videos to Instagram but that's part of their product improvements for later this year anyways.
Pourquoi passer à SOCi
SOCi was the most robust platform for managing multi-locations with the ability to control location-specific views. The pricing module was transparent and the support was exceptional from the beginning!- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Love SOCI
Being able to see the analytics is great. I like seeing how we are improving our online presence.
Avantages
I like how easy it is to manage and the upload process is great. I love being able to schedule our calendar ahead.
Inconvénients
I would like to be able to delete posts that are no longer valid in bulk.
Réponse de SOCi, Inc.
Thank you for the stellar review, Laura!
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
SOCI for Reputation
Overall SOCi has been exceptional during the onboarding process and is willing to work with its customers to fix bugs. However, the platform could use some updates in regards to working with larger agencies.
Avantages
I like how the platform is user-friendly and easy to navigate. It also helps to streamline processes when it comes to reputation management and social posting.
Inconvénients
There are some bugs when it comes to integrating their local listing system to their reputation management and social platform posting system.
Réponse de SOCi, Inc.
Thank you for taking the time to leave a review, Ashley. We appreciate your feedback on listings in order to make the platform better for large agency users.
- Secteur d'activité : Design
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Automation at the tips of your fingers!
Its been amazing to automate the social media presence process, its been proven these days that it makes a big difference if you stay present and engaged in the social platforms! Soci has made that a breeze.
Avantages
The ability to observe and evaluate the results and trends on your social media accounts and their social media calendar is amazing too!
Inconvénients
When compared to other options it's a bit pricey, but in all honesty is comparing apples to oranges because of its many features. I believe that a small business option should be given to maybe strike a lifetime deal.
Réponse de SOCi, Inc.
Thank you for the rave review!

- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
My experience of success with this innovative marketing platform.
I like the ability to manage all my search pages and social profiles has been incredibly convenient and has saved me a lot of time and effort.
Avantages
What I like most about this platform is the ability to centrally manage and strengthen my online presence across multiple search and social media platforms.
Inconvénients
While they do offer training and support, I think there could be better guidance for new users, especially those with no previous digital marketing experience.
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Awesome
Avantages
We use this platform through our corporation and is amazing.
Inconvénients
When the system is down it down. No use at all.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Franchising Meets Social Media
Overall... Phenomenal product! Phenomenal team! Unlimited possibilities! I cannot wait to explore more with our franchise libraries, our reputation scores/post tracking, and truly personalizing our location while staying "on-brand." Takes away the stress of getting posts out on time and staying in the minds of our customers. Gaining followers and coming up with creative posts is a new goal of mine!
Avantages
I love, love, love that I can schedule social media posts ahead of time! This makes it a breeze for our small business to stay active and relevant on Facebook, Instagram, Google, and LinkedIn. It allows us , a franchise location, to stay connected to corporate as well. They can create company wide posts, while we can add our own local posts and adjust photos, hashtags, comments, etc. Everything social media in one spot... from posting to replying to comments and likes. Love the capabilities of this software... so much we can do with it!
Inconvénients
Sometimes I cannot get hashtags or links to pop up. There is sometimes discrepancies between what was set to post and how the post actually shows up... tags or links aren't correct/working. Also, cannot delete posts or make changes very easily once it's posted... have to go into Facebook or Instagram to adjust at times. Also, relies heavily on a wifi signal to do any work; if the signal isn't strong the app does not work properly. However, the desktop version functions just fine. Customer support is great though!
Réponse de SOCi, Inc.
Thank you for your exceptional review, Kendra! We are thrilled to hear that you are loving SOCi thus far. We look forward to partnering with you for years to come!
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
All in one product
SOCi has been helpful to have everything all in one for social and reputation. Reporting has been great for monthly and quarterly social checks then for reputation being to see all types of information to compare and contrast and create goals for all the teams. The product is easy to use and maneuver around so that is key too!
Avantages
I like how I can see social and reputation all in one, the syndication of responding to the reviews, and being able to pose to social sites.
Inconvénients
I think the improvement would be just on the social side of being able to have more tools to plan vs. post and then adding video.
Réponse de SOCi, Inc.
Thank you for such an honest review! We're delighted to read that our platform matches your efficiency needs and look forward to continuing the offerings on the social side.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Product Review
It was a little rocky in the beginning and we were noticing a lot of errors in reports, our accounts unlinking, etc. We've had great experiences when dealing with support and they always were willing to schedule a call to get the issues fixed.
Avantages
I like that we can submit feature requests to features that would be beneficial to use as users and they will submit a request for it. They really listen to what you need in SOCi to uniquely benefit you and your clients. The customer support is always helpful and responsive.
Inconvénients
We were having trouble in the beginning with the accounts unlinking, not publishing content that was scheduled, etc. but we were able to get that resolved and are happy with this product.
Réponse de SOCi, Inc.
Thank you for the wonderful feedback, Kelcee! Our team is always happy to assist!
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
For a company who pedals reputation management, your front facing sales team are rude...
Horrible, and disruptive in my schedule. Who has time to waste waiting on your rude and dismissive salespeople. And you have no published prices which makes you wonder if you are going to get gassed by some slick-talking used car sales salesman, no offense s to used car salesmen, I used to be one.
Avantages
I’ve used the platform for over a year, under another service and it works as advertised if you choose the right articles to post.
Inconvénients
I’m looking to find a white-label solution and the first request and calendar meeting was just ignored and I was left waiting for your one salesperson. He explained that the appointment was set outside of his working hours and he was off the day of the meeting. Then he referred me to another, who set the meeting, and then never showed up, emailing after he was 25 minutes late, that you had a fire drill and would a later meeting be possible. Never heard from him again. Very unprofessional on both fronts.
Réponse de SOCi, Inc.
Thank you for your candor, Gonzales. We are very sorry to hear that your experience has been anything less than exceptional and sincerely apologize. We will be sure to pass your feedback along to our team!
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Easy to Use Platform
Overall, customer service has been great and they are pretty on top of it when it glitches out.
Avantages
I like how user-friendly it is and that it doesn't take too much time to train anybody to use. We're loving the new GMB integration and find it beneficial for our clients.
Inconvénients
Sometimes it feels like it slows down, especially at the end of the day after using it for hours. Not sure what's going on with that.
Réponse de SOCi, Inc.
Thank you for your terrific review, Dalia! It's great to hear that you're thoroughly enjoying all that SOCi has to offer.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Soci
I don't use most of the features, I would recommend focusing on the ease of access of the reviews
Avantages
I like the notification system via email
Inconvénients
hard to find the reviews, they should all be located in one place
Réponse de SOCi, Inc.
Brittany, Thank you for taking the time to leave us a review. We're disappointed to hear that navigating reviews has been anything less than simple and sincerely apologize. We'd love to connect with you further on the issues you're running into so we can work to find a solution. Please reach out to [email protected] at your earliest convenience.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Suggestions for Improvement!
Its nice to go long periods of time with out thinking of what to post because you got it all done earlier that week!
Avantages
The ease of being able to log in once a week or even once a month and schedule posts out for as long as you want.
Inconvénients
I wish that you could interact with other accounts. It doesn't totally get you away from using the app because you still should log in and post on other accounts to drive traffic to your SM site. It would be great if you could integrate your Instagram followers and maybe pull 5 posts to interact with. Another thing I do not use because I feel that it would be time consuming to go back and do is the tags. I wish you could create folders instead of tags on the photos. We are an apartment community so it would be nice to create folders for the floor plans or amenities. It would just be easier to look at!
Réponse de SOCi, Inc.
Thank you for the honest review, Morgan. We appreciate your insights and will be sure to pass them along to the team for future enhancements and improvements.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Soci Review
Avantages
I like SOCI because it is easy to use and very friendly for those who aren't social media savy.
Inconvénients
There are times where certain features do not work, for example, its frequently that the events near me tab is down.
Réponse de SOCi, Inc.
Emily, Thank you for taking the time to leave a review! We're sorry to hear you've been experiencing issues with the events feature. We would love to learn more so we can work toward a resolution. Please reach out to support at your earliest convenience.
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Social Media
SOCI gets our business out there for the public to see and review and it helps with our business
Avantages
It is easy to use, I am happy with the responses that SOCI gives. If there is a problem they reach out to me so I may reach out to the customer
Inconvénients
In the beginning the person assigned to our account was not quite sure how to do everything so we were out of the loop for awhile. It has been resolved and I really like the software
Réponse de SOCi, Inc.
Thank you for leaving a positive 5-star review! We appreciate your business!
- Secteur d'activité : Relations publiques et communications
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
SOCI IS A HOMERUN
Daily posting.
Daily interaction with customers through SOCI.
Avantages
Efficient, Thorough, Simple, Consistent, Fun, Creative and Involved.....
#Daily.....
Inconvénients
I have no Cons at this moment.
Maybe if SOCI had more of a relationship or platform with google.
Réponse de SOCi, Inc.
Thank you for your kind words, Robin! We're thrilled to hear you are loving SOCi.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great Social Media Software For Multiple Locations
Avantages
This is a great way to post on Facebook, Twitter, Linkedin, Google Business Profile, and Instagram all at once and also swap between specific locations. This is a very competitive choice compared to other ones out there and is ideal for a large franchise system.
Inconvénients
It sometimes takes longer than I would like for posts to be entered, but I'm very impatient.
Réponse de SOCi, Inc.
Thank you for sharing your experience, Berkley! We appreciate your honest feedback!
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great Social Media Snapshot!
Soci allows me to handle all of our social media in one place which will help me manage these accounts on a more consistent basis.
Avantages
I like that I can see all of our social media information in one place and I have access to more things to post.
It is nice to be able to schedule posts out and view the schedule on a calendar.
Connectivity with various sites works pretty seamlessly
Inconvénients
I think the website could be a little more user friendly. I find myself to trying to figure things out, its not as intuitive and clear as I would like.
I try to schedule the same post on Facebook and Instagram and initially it shows it on the schedule, but then the Instagram scheduling just disappears and doesn't end up going through on Instagram. I'm not sure why.
Réponse de SOCi, Inc.
Thank you for taking the time to share your experience with us, Angela! While we are thrilled to hear that you're finding SOCi to be immensely helpful, we'd like to get to the bottom of that scheduling issue you're having. Please contact [email protected] for further assistance.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Grateful
Avantages
My favorite part of soci is being able to receive reviews immediately and respond accordingly. I also appreciate the in-depth reporting and analytics!
Inconvénients
I am happy with how intuitive this software is.
Réponse de SOCi, Inc.
This is wonderful news, Brooke! We look forward to keeping up the great work.