Intervals

Avantages

Might sound funny...but probably my favorite thing is the email queue that allows me to forward client requests directly into a project for time keeping. I use it constantly. It really helps when you're busy to "keep the flow going"! But honestly, there are so many conveniences with Intervals. And it's so fast and smooth!

Inconvénients

I wish there were an easier way to attach sales tax to individual tasks for "non-web"projects. Right now you have to make a separate project for print projects like logos or brochures. It's easy enough to do, but we are always lookijng for "easier" :-) These print projects inevitably come along with web design if one has the skills.

Avantages

We use this software for our ticketing system and works really well minus some work arounds.

Inconvénients

I wish it was more customizable and had the owner listed in the task list.

Avantages

It helps us easily communicate updates and changes that need to be made to campaigns, while notifying everyone working on the project at one time.

Inconvénients

There isn't much flexibility within the tool, and it is hard to find tasks, projects, and documents at times.

Avantages

The biggest 'pro' is that everyone (!) who works at my business uses it and finds that it is very intuitive. Everyone agrees that it makes our work easier and is a pleasure to use. It is very affordable for the features it offers and the numbers of projects/tasks that you can create a big selling point for me was that I could get everything that I needed for about $50 or so per month, without worrying about immediately outgrowing the system. Intervals is very forgiving when errors are made it warns you when you are about to leave a page without saving, for instance, but doesn't bombard you with alerts that aren't needed. It has plenty of room for saving documents and allows comments to be made in Intervals via any email address. It stood out from some other software in that it is also more customizable. Their customer service is excellent, and you can tell that they actually use the software and have thought through and learned what works and what doesn't. A fully-functional timer / timesheet system is another big plus.

Inconvénients

Intervals introduces new features every quarter or so one of the latest is adding files through drag and drop. The lack of drag and drop used to be the biggest con for me, since I upload files often. So, no longer a con. That system could be a little more streamlined, and there are some file management features that I'd like to see improvements on (and which I've recommended to Intervals staff  I love that you can do that and that they actually listen!), such as the ability to organize files into folders (each task sort of acts like a folder, so this is not a big issue in most cases sometimes we have 50 files attached to a task so we have to scroll a bit). Also, the interface design is a little less contemporary than some others. However, these are all very minor, picky issues in comparison to what you get with Intervals software that more than does its job and offers more bang for the buck than its competitors.

Avantages

First, we've been a user for 5+ years and Intervals has been rock-solid. No disasters, no corrupted data, etc.
Second, the system is very logical in how you work with it
Third, Time entry is a breeze, which makes billable time tracking across a group of 30 people much easier to do, because we get good participation from our team members
Fourth, the ability to export any report to Excel, PDF, etc. is fantastic. Every app should provide consistent output format in various file formats, if that makes sense. No matter which export format you choose, it looks like it should when it is displayed, printed or emailed, etc.
Fifth, I think their support is great, although we don't need to use it much given how easy it is (once you get used to it)
Sixth, these guys don't rest on their laurels and instead, continually improve the software

Inconvénients

It has needed a mobile app for a long time. We've been waiting for it for a couple years. I've heard it is coming soon, I'm guessing early 2019. We'll see.
It absolutely needs one more access level for managers, project managers and executives. It kind of has two of the three, as well as a couple others, but this has been needed for a while.

Avantages

It is facilitated in the cloud, so it works any place we want it to, whether it's representatives on-site in our office or at client offices. Uptime is great, and we haven't experienced any blackouts or information disappearance.

Inconvénients

Somewhat of a high expectation to learn and adapt quickly as opposed to other programs in a similar classification, yet, that is normal with a new and effective piece of programming.

Avantages

Clean layout, simplicity to use, user friendly, and does everything that I need from a project management app.

Inconvénients

There are no features currently that I dislike

Avantages

Easy time tracking. Gantt charts are good to swap the task dates. During my research, I observed intervals gives a better UI experience.

Inconvénients

There are some issues with reporting tools however the support team gives fixes in a day or two. The resource allocation report isn't working at all.

Avantages

Simplicity
Affordability
user roles
client management

Inconvénients

no option to view the outstanding amount up until a certain period !! for e.g. I have no option to view the outstanding amount till August or september

Avantages

We have been using this for for over 8 years and it has all the features we need to keep us working and billing properly

Inconvénients

Cost. Wish it cost less or had other billing options for use to utilize. The design could use an overhaul

Avantages

Te permite tener un seguimiento agil y te facilita las funciones a realizar

Inconvénients

Podría decir que de todo el tiempo que lo use no encontre nada que no me gustará o funcionara mal

Avantages

Simple task management and time management in a great web based tools. Intuitive, not over featured which is the plague of many tools. Good reporting, fantastic customer support

Inconvénients

We really would like a simple customer inquiry, estimating and resource planning front-end with the same simple interface, not over featured, but covering the 80% of common requests. Invoicing should have an ability to have non-labor invoices kept out from the labor reporting. Payments made on non-labor items seem to subtract from the outstanding balance report which is what is used to determine which customers have outstanding labor items to bill. This has lead to some time against customers projects to not get billed. We have worked around it in a clunky way by creating "For billing purposes only" projects. All these extra projects take from the number of active projects which drives our license cost, but is necessary to avoid missing billing for labor spent on projects

Avantages

It is so simple and yet so powerful. I love the reporting and the communication updating.
Costs. Their costing model work very well for us.
Project updating. Its real time and I am always up to speed with the latest updates on the projects.
Timesheets. The method of tracking progress using timesheets is an extremely powerful tool.

Inconvénients

I hope this software lasts forever. I cant ever image life without it.

Downloading of large data can be better but I can manage

Avantages

I like most the external request queue. I will often send emails to this as a reminder and has made tracking projects and submitting projects very easy. No complicated forms to fill out. I like the ability to run times and input data at a later date. The reports have been very helpful for performance review and project audits.

Inconvénients

I would like it to be more adaptable to forms and collaboration with online users. It is hard to get everyone to always change statuses and track time - but I think that is a people training issue. We don't invoice so it would be nice to maybe turn off some of the functionality that we don't use. Would love to get some training or webinars on how to better use this software.

Avantages

1. Documentation and responsiveness from support. Customer service means everything to my clients, so another company that performs this way to keep me operational is excellent.
2. Ease to implement, change and operate. This is a no fuss-get business done platform. If you’re looking for bubbly themes and widgets, go elsewhere. This streamlines the management of your work in a professional way for all industries, and let’s you focus on doing your life’s calling
3. Pricing and performance. Every year or so I look at what is out there. I consider moving to something that may be a tad more expensive thinking I will get something different. Doesn’t exist for the small business team (in my opinion). Pricing has stayed consistent and reasonable for small businesses and doesn’t sacrifice on the first two items mentioned here!

Inconvénients

Nothing I can think of...other than doing the work for me!

Avantages

Reliable up time, easy to learn, variety of reports available

Inconvénients

Can't really manage the portfolio of projects (seeing across team members and tasks to understand where we have capacity).

Avantages

The layout is simple and the interface is organized.
It has different user Levels.
Users can easily start a new project, task, or milestone.
Users can set time for tasks and monitor the performance of the employees through the timesheet which keeps track of every change on the tasks.
It is easy to set the budget for projects and a reminder to avoid going over the budget.
Users can use filters and detailed reports in Intervals to analyze the progression of their projects.
The reporting feature is very appreciated by customers as they can see how much time was spent on their projects.
The invoicing feature in Intervals makes the payroll of people paid per hour uncomplicated.

Inconvénients

I think it is tricky and requires some training at the beginning, but thanks to Intervals tutorial videos I got it.

Avantages

Ease of use, responsiveness of the Intervals team when we have questions or suggestions. Being able to track time and generate reports in the project management software helps us easily track our projects.

Inconvénients

There is one feature I'd like to see, optionally emailing a team member about a particularly urgent task or one where the team member is a follower vs assignee. But that's a minor quibble, compared to all Intervals has to offer.

Avantages

We generally use for time tracking capabilities only, which is easy from a user perspective. The reporting capabilities are good as well.

Inconvénients

It can be somewhat cumbersome to setup and is easy to get too granular. The reporting is good, but would be nice to have easier to use filters. The user interface could use an overhaul.

Avantages

Timers at the bottom of the page counting every single second needed for a certain task.
Task management with calendar.
"Summary" and "Break it down" reports with possibility to create a nice and customisable pdf-version for customers.

Inconvénients

Total rates inside projects are always calculated based on time and hourly rate. It could be interesting to be able to assign a total cost independently.

Avantages

Its fairly easy to use, you cant make any mistake that will 'break' the system. captures and tracks time fairly well.

Inconvénients

I feel a feature that is missing is the ability to allocate staff to a home project/business unit. this would help our business greatly if when running a time entry report, along with seeing the project the hours have been billed to that we could see the home business unit (e.g HR, Finance, Marketing etc) that this person belongs to. It would also be great if you could copy a previous weeks timesheet for re-entry in current/future weeks rather than having to upload this as a template or enter time using the 'add multiple time entries' option.

Avantages

1. Time tracking, easy to track time
2. Simple interface
3. Very nice pricing model
4. Nice API, you can take all your data and do whatever you want with it
5. The request management system is pretty good
6.

Inconvénients

1. Very fixed, cannot be configured to custom needs (custom fields would be great)
2. Mobile client for easy time entry would be great
3. Invoicing is not very flexible to cover all needs
4. The user rights / roles system could be a bit better organized
5. The attachment handling could be done better

Avantages

Ease of use. Simplicity in the UI with power-features not far away

Inconvénients

Nothing. I wish more software was this straightforward (and I'm looking at you Microsoft Office...)

Avantages

Intuitive, extremely user-friendly project management tool. Project creation, task creation, duplication and cost-related features are outstanding.

Inconvénients

This is a terrific PM product; so much in fact, that the wealth of other features were almost too overwhelming (and not every feature was used.)

Avantages

- Cloud-based. A must for us as our employees can work from where ever they are
- Reliable - never lost data or obtained a bad report
- Powerful - The data in the database can be analyzed in many different ways as provided by the built-in reports. Easy export to external processing tools if necessary.
- PERFECT for project-based companies. Perfect!

Inconvénients

Not much. Some may find it more complicated than simpler tools, but that is the price to pay to enjoy a professional grade tool...