MetaCompliance

Avantages

Facile à prendre en main, le logiciel apporte des rapports efficaces

Inconvénients

L'interconnexion en SSO avec Azure Directory, nous avons eu besoin du support qui n'est pas réactif.

Avantages

Really easy to launch quality Phishing tests to the business. Wide range of templates available. The platform makes it easy to set mandatory user training for any user that clicks on the Phishing email.

Inconvénients

There is nothing in the application that we do not like or find difficult to use.

Avantages

The policies feature is pretty good and the more recent developments.

Fusion courses which allows mix and matching of the better out of the box content with our own.

Inconvénients

Older out of the box courses are dull and feature computerised narration that often emphasises the wrong word or pauses in the wrong places - and this undermines the ability for users to get the main point.

Out of the box quizes - some of the wrong/right answers are arbitrary and seem designed to catch people out rather than educate. It would be useful if the answers to the questions could be amended.

Policy/Course Adoption Reporting functions: data exports don't include the name of the course or policy the report relates to.

Can only target courses/policies at OU level or manually-created circulation lists that must be manually maintained. Our OUs are based on physical location rather than department. but the software clearly pulls through the department name from our AD. But it doesn't allow targetting based on department name. Seems to be a missed trick.

Automated reminders should be possible to an individual's manager, not just the targetted individual

AD sync always seems to be cuasing problems resulting in account issues, policies not being targetted at new users etc.

Overall compliance pie charts include all policies/training including the optional ones. Not useful if you have a number of information-only policies in the system. Would be better to have an overall status on mandatory policies as these are the ones that need to be reported on for compliance.

Uncompliant user reports only contain people that have recieved all of the reminders.

Avantages

I like being able to categorize the content making it easier for end user experience and also from a reporting perspective.

Inconvénients

When it comes to uploading a SCORM course, the user has to select "EXIT" (and not just close the screen) in order for the reporting / status of completion to update - this is regularly not done right by user resulting in inaccurate audits, and a lot of manual review drilling into "Adoption".

Avantages

Ease of use, excellent customer service, fast results in gaining compliance

Inconvénients

The admin console is a little dated and could do with updating.