En savoir plus sur Streak

Streak est une solution cloud de CRM (Customer Relationship Management) qui aide les petites et grandes entreprises à gérer des projets et des campagnes de collecte de fonds via Gmail. Les utilisateurs peuvent recevoir automatiquement les détails des tâches dans leur boîte de réception et trier les messages pour récupérer des résultats spécifiques à l'aide de la fonctionnalité de recherche. Streak permet aux entreprises d'envoyer des liens d'invitation à divers services organisationnels et d'accorder des autorisations à des employés spécifiques. Les utilisateurs peuvent utiliser des rapports de performance pour obtenir des informations sur les processus de développement de produits et les opérations commerciales. De plus, la solution propose des applications mobiles pour appareils iOS et Android, ce qui permet aux utilisateurs de mettre à jour les informations client et de partager des informations critiques avec les membres de l'équipe, même à distance. Streak est dotée d'une API (Application Programming Interface) qui permet aux grandes entreprises de modifier le système et de l'intégrer à d'autres systèmes tiers. La solution est disponible gratuitement ainsi qu'avec des abonnements mensuels ou annuels. L'assistance est assurée par un chat en direct et d'autres outils en ligne.
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Streak - Prix

Streak est disponible en version gratuite et propose un essai gratuit. La version payante de Streak est disponible à partir de 0,00 $US/mois.

À partir de :
0,00 $US/mois
Version gratuite :
Oui
Version d'essai gratuite :
Oui

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Streak - Avis

Note globale

4,5
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,4
Fonctionnalités
4,4
Simplicité
4,4
Support client
4,3
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Tous les avis sur Streak

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477 avis
François
François
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

4,0
Publié le 11/01/2023

Un outil très précieux pour comprendre l'intérêt de votre interlocuteur

Avantages

La simplicité d'installation et la partie data sur des échange 1to1

Inconvénients

Sur les boucles mails ça devient vite compliqué de suivre et de remonter de la data pertinent

Timothy
Timothy
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
0

4,0
Publié le 09/01/2024

CRM Swiss Army Knife

If you are considering an easy hassle-free email management extension, you've come to the right place. You can see if the mail is being opened, and it converts into a CRM to manage everything. One plus is that I can't remember paying for it so it must be a value.

Avantages

It was easy to implement into Google Workspace, they don't hassle you with upsells. The email UI was user-friendly & intuitive. They also had a Chrome extension.

Inconvénients

I can't think of anything major. I think they could have more tutorials, but I was able to seek those through social media.

Alternatives envisagées 

Pipedrive et Salesforce Sales Cloud

Pourquoi choisir Streak 

Too overwhelming, the other software tried to do too much, and you needed a doctorite to use it.

Logiciel antérieur 

Zoho Desk et HubSpot CRM
Utilisateur vérifié
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
1
Simplicité
2
Support client
1

4,0
Publié le 26/03/2024

I wish they would continue to build this product as it's great yet the limitations continue to...

We love this CRM yet are sad that we are unable to get it to work as efficiently as others due to a lack of support and development. I would pay for a professional to help us take the CRM to the next level, yet Streak doesn't support our desire.

Avantages

It's in gmail and that is HUGE! No two screens, we find it to allow us to stay much more organized and it's very pretty to look at.

Inconvénients

Development has slowed down or stopped in the past five years. With all the AI being integrated into systems today, Streak is behind the line. Customer service only responds in two weeks, with a response yet often not a workaround, just a no, and they only have an email, so that is awesome as well.

Robyn
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
2
Support client
4

3,0
Publié le 12/11/2024

Not for us

Just okay, we constantly had problems with information

Avantages

That it was attached in your email account

Inconvénients

Unable to export information, not user friendly

Aaron
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 10/09/2024

Excellent process / pipeline tool integrated with Gmail

We used it extensively for a period of time, but eventually the cost wast too much.

Avantages

Excellent tool for developing Gmail-integrated pipelines for any purpose.

Inconvénients

Pretty pricey for our situation. If it were slightly less expensive we could have been loyal.

Wil
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 21/08/2023

The Perfect Match for a Solopreneur

I've had an outstanding experience with Streak. It definitely serves my needs.

Avantages

As a solopreneur it's frustrating to feel like I'm paying for a lot of features that might be nice if I had a large team but are not needed for myself alone. Streak still gives me A LOT without making me pay for more than I need.

Inconvénients

I would definitely like it is the android app was more feature rich like the desktop app.

Weronika
Weronika
  • Secteur d'activité : Design graphique
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 28/07/2024

a bit sad about new pricing

Overall, my experience with Streak has been very positive. It has significantly streamlined my email management and CRM tasks. However, the new pricing model has been a setback, making it harder to justify recommending it to others despite its robust feature set.

Avantages

What I liked most about Streak is its seamless integration with Gmail, which allows me to manage my CRM tasks directly from my inbox. The bulk email sending and contact management features have been particularly beneficial in organizing my communication and improving workflow efficiency.

Inconvénients

The recent changes in pricing have been disappointing, as features that were previously available for free are now behind a paywall. As a long-term user, I feel that access to these features should have been maintained to encourage continued use and recommendations.

Igor
Igor
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 15/05/2024

Great Starter CRM for Realtors

I have used streak in multiple ways as a sales CRM to manage clients and make notes about them. It was great for identifying and organising clients because it operates similar to a spreadsheet.

Avantages

I like the ease of setting up streak on new Gmail accounts. The fact that it is within your email and you do not need to leave, is probably the reason why so many people use it. It is perfect for anyone who is starting to use a CRM that needs to be customised to their needs.

Inconvénients

The Mail Merge (the equivalent of an email drip) is not the best when it comes to formatting and creating good quality emails for your database.

Elias
Elias
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 07/05/2024

Streak in classes

Great experiencie. I have been using it for quite a few time and it is easy to use and to explain to the team

Avantages

It has easy features that allows anyone with no prior knowledge or skills managing crm activities.

Inconvénients

I have to say that I am very pleased at the moment

Ashlee
Ashlee
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
2

5,0
Publié le 18/05/2024

Great for Meticulous Inbox Organization

Streak is a game-changer for meticulous email organization. Its intuitive interface allowed me to categorize my emails, effortlessly by sorting them into customizable 'boxes' and 'pipelines' that aligned with various team processes. What sets Streak apart is its ability to do all this without disrupting productivity. With a simple sidebar integration, adding or updating information can be done without leaving the inbox, allowing for seamless multitasking. Whether managing leads or anything else related to your business, Streak ensures efficient and effective email management, making it an indispensable tool for virtually any businesses.

Avantages

Streak is an amazing tool for email organization and is highly effective for lead sorting, which our associates found most useful. Its standout features include automating tasks like email sharing, lead management, organizing emails by workflow, mass email customization, saving email templates, and more!

Inconvénients

I did not notice any significant cons. The only suggestion I have is that they might want to try and adjust the formatting to make it more visually appealing.

Rod
  • Secteur d'activité : Génie civil
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5,0
Publié le 24/09/2024

Very good software

Very good software for managing email responses.

Avantages

Very compatible with Google and organising responses

Inconvénients

It was not compatible with other systems too easily

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4,0
Publié le 28/03/2024

Good email add-on

Avantages

Streak was very helpful when just starting out. It was a good way to track emails and the people that were emailed and what the status was.

Inconvénients

For my usage it was limited as we grew so we moved to proper CRM

Utilisateur vérifié
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
0

4,0
Publié le 21/04/2023

Manage Your Sales Pipeline with Gmail!

Avantages

Streak seamlessly integrates with Gmail, letting users manage sales and customer communication in their inbox. Its drag-and-drop pipeline is customizable, perfect for unique sales processes. The collaboration features enable sharing and tracking of pipelines, contacts, and tasks among team members, promoting teamwork and efficient customer relationship management.

Inconvénients

It doesn't have some of the advanced features found in more comprehensive CRMs, such as marketing automation and customer service tools. But still, a great and beneficial platform to use.

Stefano
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
1

3,0
Publié le 16/03/2023

Good CRM but poor support

Avantages

Seamless Gmail Integration, streak CRM is built right into Gmail. Email tracking.

Inconvénients

The experience was somewhat marred by a few glitches. On top of that, we encountered a problem with the billing system when a bug prevented us from removing team members. Despite reaching out for assistance, support never responded, and we were charged for an additional month. As a result, we decided to cancel our subscription.

Abhishek
Abhishek
  • Secteur d'activité : Études de marché
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
3

3,0
Publié le 15/01/2023

Effective email tracking tool for Gmail!

Great tool for email tracking as it does tell you the number of email views, timestamp, and locations. Really helpful while running your email campaigns.

Avantages

Easy to add its extension and integrate it with Gmail. Interface is good. Really helpful in keeping track of all my emails and helps me with my email campaigns.

Inconvénients

Its major concern is its downtime. It crashes very often and doesn’t load any emails.

Louise
Louise
  • Secteur d'activité : Photographie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
4

4,0
Publié le 16/02/2023

Streak Review

Avantages

The CRM features that helps me with my leads.

Inconvénients

It could be a lot simpler. Some features are very complex.

Aline
Aline
  • Secteur d'activité : Équipement et fournitures de bureau
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 13/02/2021

Streak is exactly the CRM I was looking for

Streak listens to their customers and is constantly improving. They reply quickly and are professional and courteous.

Avantages

Streak allows me the flexibility to manipulate my data the way I want to without going from module to module. The integration with my email is the icing on the cake! The ability to access all my data from one location saves time and time is money!

Inconvénients

There is not much that I don't like but their is one option that is a thorn in my side. Since they integrate with Gmail and I have been told that they cannot do anything about this, oh well. It is recommended to turn on CONVERSATION VIEW in Gmail. I will never do this. Every day, my emails are linked to multiple people and what a disaster it is to keep those emails straight. I cannot pull up sent emails because of that and I'm hoping that someday, there will be a fix.

Utilisateur vérifié
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
3
Support client
0

4,0
Publié le 21/06/2018

I use streak to keep track of potential wholesale customers I reached out to for a small...

I mostly like it for getting organized and for tracking whether or not someone opened my email.

Avantages

It's definitely handy that streak is integrated with gmail. You don't have to log into a separate CRM and toggle back and forth between your email and the CRM. It is easy to create leads, sort them by status, and keep track of several contacts. I also really like the email tracking feature - it shows you a history of when the people you have emailed have opened the email you sent on the side. This helps to know if they ever received your email or if they have looked at it multiple times etc. The other handy tool I use a lot is the "snippet" tool where you can save an email template to use and you have the option to keep it private for yourself or you can share it with those in your gmail organization so they can use the template or "snippet" as well.

Inconvénients

There are a few annoying things abut using the software that aren't deal breakers but certainly seem like they missed the mark a couple of times. For example, you have to continue to manually sort contacts into categories that are obvious. They have a "contacted" category. So you click the lead, click email, send an email from a template you've saved, all within the software and then you have to go back and manually click that you contacted them. It seems like they should move that to the contacted category for you since you emailed the contact within the software. I've accidentally emailed a couple people twice because I forgot to click move to contacted and then sent them an email again later. Again, I'm using the free version so I can't really complain about these issues but there are a few things like this that seem obvious to me that they haven't implemented.
I am using the free version so I do not have full access to all of the features so maybe some of these things are fixed in the paid version? In the free version you also run out of space pretty fast. You can only store 50 contacts at a time and then you have to delete them to make more room which can be a pain and sort negates the usefulness of tracking the leads or contacts in categories.

Kyla
Kyla
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 11/01/2018

Simple & Convenient CRM Embedded in Gmail

Organization for my lead outreach and follow-up. I love how it's embedded within Gmail so all of my correspondences are right there. It's a game changer for me moving from a simple spreadsheet that is overwhelmed with data to this streamlined system. And on top of that, it's free!

Avantages

For my product-based small business, I have a number of sales streams where I cultivate leads. Streak allows me to manage these leads right inside Gmail so I can quickly view all of our correspondences. Since most of my business is done through email, Streak creates a perfect bridge. Specifically, I can create a new box for each lead and categorize it under a specific pipeline (sales stream). Within the pipeline, I can create different sales stages and view all of my leads in one place along with data about our interactions (days since last interaction, days in stage, etc) so I can prioritize my outreach efforts. Within each lead, I can view all of the email correspondences and make notes on the lead. An additional feature in Streak is email open tracking so you can see if your leads have opened your emails. It shows up automatically and displays the times of each open. That's a huge value just to know if your emails are going through. All of these features are completely free and just a simple add-on, which frankly is hard to believe and so valuable for my business!

Inconvénients

I really love Streak--for a free program, it offers so much! If I could add anything, I would love to be able to have all correspondences with a specific email address automatically assigned to the same lead box.

Avishai
Avishai
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 02/02/2018

CRAM in your Gmail

makes my life easier

Avantages

Essentially, Streak is a plugin for a browser that superpowers your Gmail. To start out deploying it, just install the plugin, then start your Gmail inbox and you will find it prepared to work. It'll first ask you what you would like to observe in Gmail: traditional CRM leads and discounts, fundraising prospects, storyline leads, potential hires, email support, plus more. Any business process that revolves around email is a perfect fit.
Once you've created the first pipeline, go on and use Gmail as normal, and you will start realizing little Streak extras during your experience. You will likely notice a few email boosting features first. There's a fresh option if you are reading email messages to "snooze" an email, which goes it out of your inbox and then brings it back at the same time you set - if you are a zero inbox fan (like myself) you will love that feature. That is clearly a great way going to inbox no and ensure you get your distractions taken care of, but still be sure to start to see the email by enough time you need to answer it. Then, if you are writing emails, you will see an identical option to program when a contact will be sent--a smart way to write e-mail in advance and also have them get there on time.

Inconvénients

No real drawbacks that I can see. If the mobile app was to be connected to Gmail and it was possible to see the email tracking that would be a nice addition.

Dennis
Dennis
  • Secteur d'activité : Externalisation/délocalisation
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 17/08/2018

Streak is one of the best CRM platforms out there!

Streak is one of the best CRM platforms out there. It is easy to install because it is just a chrome extension. It makes all email communication personalized but not time consuming to do which is great.

Avantages

In a corporate recruitment, we seldom update candidates that they are not a good fit for the role not because we forgot it but because it is tedious to update them one by one.

I discovered Streak, and that bottleneck and bad practice was put to an end in our firm. Streak helped me send 100 turn down emails in a snap. By using a .csv file I was able to tweak the email template I am sending tailor fitted to the addressee, to the role they have applied, and what next steps should they watch out for.

With Streak, I was also able to know as well if the candidate has already opened the message, and it is a good way to establish a relationship to candidates.

Inconvénients

The only thing I don't like about Streak is that since it is a chrome extension, if I am using a new device like laptop or computer, I need to reinstall the chrome extension again. That is understandable since that is a different device.

Rodion
Rodion
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
3
Support client
4

4,0
Publié le 12/08/2022

Good solution if you're on a budget

I was on a very tight budget when I used it, that's why Streak was my rescue. Streak allowed me to do things for free that no other software that I tried would. But I wouldn't use it if you can afford to pay $50-100/month for a decent email marketing software.

Avantages

The free plan and the solo plan that goes for $15 provide you with the functionality that no other software provides you with for free or very cheap. It's basically based on Google Sheets, which is both a pro and con.

Inconvénients

Lacks a view where you can see all contacts that you have, so the only place where you can see your contacts is in a sequence.
Also, it doesn't let you set automatic delays between emails, so it will shoot out all emails, scheduled to be sent on a certain day, at once - this very negatively affects your deliverability and domain reputation. Most if not all good email marketing softwares have this function.

Phil
Phil
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 30/06/2017

It makes gmail a really strong solution for a small business

Avantages

I have used CRM in different guises for years. When I started my own business I looked around and tried many different packages. The trouble with many of them is they didn't work natively in my Gmail package.
Streak works within Gmail so I don't have to think too hard. It simple to associate emails to any contact/prospect and find them if I ever need to. I can sort out my inbox within a few minutes which means I never have more than one screen of emails at any one time.
The ability to archive emails and find them easily makes Streak a really productive tool.

Inconvénients

I'd like the ability to associate an email with multiple contacts/prospects. It's a wish rather than a need as I've used the free version successfully for more than 2 years and would hate to be without it!

juan jose
juan jose
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

4,0
Publié le 07/06/2018

The best way to enhance your Gmail.

Excellent applications that allows you to power your gmail by offering a CRM service for email that will speed up your time, simulating a personal deal with each client.

Avantages

Streak is like having an assistant perpetually in your gmail with zero cost, when you want to give a better service to your customers, to make them feel like they are your number one priority, you need to answer their emails instantly writing them in the first hour, and respond at the moment , here where this excellent tool helps you, you can schedule the mail out at the time you want, so all your customers will receive your mail first thing in the morning, making them feel like your priority, you can create templates to streamline the response time and knowing the scope it has also serves to know how many people saw it and who could be interested, there are many possibilities of this tool and it depends on your imagination to give it the best possible use, but it is wonderful.

Inconvénients

If you want a complete CRM does not work because it is limited to the area of email, but there are many possibilities and also is free.

Utilisateur vérifié
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
2
Support client
4

4,0
Publié le 30/05/2018

It was like trying to eat an elephant in one bite.

I like Streak and I would recommend it to folks who are looking for an integrated CRM with an email platform. I think this idea is genius and I've committed myself to getting familiar with Streak because I love all of my google apps and capabilities. I'm able to have one area were I can do everything I need to do from a sales and follow up perspective and I don't know what could be better. My only downside is the learning curve is long and it took me awhile to get adjusted. But now I'm good and would recommend this to anyone who is looking to simply their CRM process. The UI isn't ideal, but I don't care about that stuff as long as the functionality of the service works.

Avantages

I love the fact that Streak CRM lives within the Gmail client. I love everything Google and use their services and features everyday. Streak lets you leverage everything that is amazing about Google in a very seamless and easy to view format. Streak takes advantage of google platform and now I'm not jumping back and forth between 2 or 3 different data bases.

Inconvénients

There is a learning curve with Streak. It takes times to get used to how they "title" everything and it takes a while to get accustom their "Streak" work flow. It took me longer than I hoped to get up to speed on how Streak works, but I forced myself to get embedded with Streak because of my love for Google. Sometimes there is SO much functionality you can get lost in the details, but if you slow down, you won't have any problems.

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