En savoir plus sur Phonexa

Phonexa Call Logic is a cloud-based solution that enables businesses to gain data insights into marketing calls and campaigns, improving return-on-investment (ROI). It allows users to capture caller demographics, analyze inbound traffic and create comparative reports for clients/vendors. Key features of Phonexa Call Logic include interactive voice response (IVR), automatic call distributor (ACD), predictive modeling and call recording. It comes with a call tracking module, which allows businesses to track leads across online/offline channels and receive information related to quality or statuses via visual representations. Additionally, professionals can utilize local, toll-free and vanity numbers to enhance the brand value. Phonexa Call Logic offers an application programming interface (API), which lets businesses integrate the solution with third-party systems such as Google Analytics, Salesforce and more. It is available for free and on monthly subscriptions and support is extended via phone, email, live chat, and other online measures.
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Phonexa - Prix

Phonexa n'est pas disponible en version gratuite mais propose un essai gratuit.

À partir de :
Non fourni par l'éditeur
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Phonexa - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,9
Fonctionnalités
4,9
Simplicité
4,7
Support client
5
Elijah
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/08/2022

White Glove Service

Avantages

As the CEO of Billy.com, I decided to fully transition to Phonexa in 2021. Since then, I have been provided with over-the-top customer service from some truly great people. I cannot speak highly enough of how great the Phonexa team is, from the top down. My main reason for transitioning was to avoid exorbitant onboarding fees and to take advantage of the multiple systems they offer. These multiple systems have increased my revenue, while my costs have gone down, resulting in greater profits for the company.

Inconvénients

There is a learning curve, like with any new software, due to the many features not found on other platforms.

Arif
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/08/2022

Great product, Exception customer service

Great

Avantages

Working with phonexa team feels like extension of our own operation and IT team. They are doing great job at understanding the market and rolling our features which are very relevant and criticial for all the users success

Inconvénients

ML & AI capability to run deep analytics are still missing

Alicia
  • Secteur d'activité : Équipement et fournitures de bureau
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 18/08/2020

Nasser is the best

Avantages

Working with Nasser. He is always attentive and you clean tell he cares. He goes above and beyond to make sure I am happy and understand.

A hard worker.

Also, ALWAYS makes time to meet with me.

I would hire him if i could!

Inconvénients

Set up is miserable so much to do............

Jason
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 11/08/2022

Phonexa is perfect for multi-tier lead management

Great customer service. Fast onboarding. Lots of features we didn’t even know we needed which is awesome.

Overall, highly recommended.

Avantages

Our company loves the fact that they are offer multi tier lead gen management and they have the most features for affiliate management and tracking. We know the origin of every deal now and our affiliates are happy because they get paid on every deal thanks to phonexa’s technology.

Inconvénients

It has a LOT of features so sometimes there’s a big learning curve but it’s ok because they have awesome support.

[SENSITIVE CONTENT] have been phenomenal at getting our platform up and running. Amazingly helpful.

Jennifer
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/08/2022

OUTSTANDING Customer Service

Avantages

The customer service with Phonexa is OUTSTANDING! Everyone is a pleasure to work with. [SENSITIVE CONTENT] have gone out of their way on multiple occasions to make sure I understood how everything works. They are quick to respond to a question and always offer to get on a call if anything needs further explanation.

Inconvénients

When I first started using Phonexa, it was a bit overwhelming due to all the features. Thankfully the team gave us their full support and helped us quickly navigate and learn the system.

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