En savoir plus sur EngageBay CRM









EngageBay CRM - Prix
EngageBay CRM est disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de EngageBay CRM est disponible à partir de 14,99 $US/mois.
Produits similaires à EngageBay CRM
EngageBay CRM - Avis
Évaluation des fonctionnalités
Tous les avis sur EngageBay CRM
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Une bonne apllication
Avantages
Engagebay est une application complète facile à prendre en main à un prix raisonnable..
Inconvénients
Le nombre de mails à envoyer qui est assez limité dans un premier temps

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
One of the best, complete and affordable crm and mail automation tool in the world
It's simply the easiest, complete and affordable email automation tool I ever used. That is why I suggested it to many of my customers.
Avantages
It is simple, complete and easy to use. Also it is very affordable.
Inconvénients
It's easy to make mistakes while setting email sequences
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
EngageBay - The only CRM you need
It is a quite good and satisfying CRM out of all the platforms out there!
Avantages
It is really easy to use CRM! Would recommend this to any user.
Inconvénients
I didn't like the UI of the platform initially, but it proved to be very efficient
Alternatives envisagées
HubSpot Marketing HubPourquoi choisir EngageBay CRM
Due to the pricing of the other products vs ease and usability of engagebayLogiciel antérieur
Salesforce Sales CloudPourquoi passer à EngageBay CRM
Pricing, ease of usage, adaptability and the functionality- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Look elsewhere
We have had continual problems trying to be productive using this service. Nothing is straighforward and there are strange side effects and bugs. Online documtation is very poor, so you have to ask almost everything via support. Support chat is fast but low quality. Support tickets are better but they close them without resolving anything so you have to keep bugging them.
The most disappointing feature was automations, where they have only limited things that can trigger an automation and limited choices for what the automation can do. You can have multiple automations but there is no priority between them so you end up having to just have one very large one. Not designed or implemented well.
It is completely unacceptable that customer support tickets in the Support section are not reliably showing up in saved views.
Sounds good on paper but in practice it is not there. Look elsewhere.
Avantages
Combines marketing automation, CRM, and ticketing system.
Inconvénients
Nothing is straightforward, there are numerous bugs and poor design decisions, ticket views are unreliable (sometimes do not show all matches!).
Réponse de EngageBay
Hi Rob,
Sorry to know about your experience. The team is already working on adding the triggers and they should be live in a couple of days. We will let you know once the triggers are added.
Please reach out to our support to share any further feedback you may have and we would be more than happy to work on them.
- Secteur d'activité : Édition
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Love Engage Bay
I love it. I have been using it since February 2024, having come over from Hubspot, and it's just much easier to use, doing all the same things, for about 1/4th the price. The customer support is awesome. Rarely can I not get help when I need it, and I always get what I need handled. They are a great team at Engage Bay, and I'm really happy I moved over to it.
Avantages
Everything. It's just a super simple CRM to use and I love using it as do my 5 salesmen that work with me.
Inconvénients
Not much at all. I rarely run into problems with it, actually.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
EngageBay: Simple, Affordable, and Effective
We’ve been using EngageBay for over 2 years now, and it’s been a game-changer for our business. It’s super easy to use, and having everything (CRM, email marketing, sales tools) in one place makes our work so much simpler.
The email campaigns are a breeze to set up, and we love how we can track everything in one dashboard. Their support team has always been helpful and quick to respond whenever we needed them.
Best of all, it’s affordable — way better value than some of the "big name" CRMs out there. If you’re looking for a straightforward, budget-friendly solution that actually works, we definitely recommend giving EngageBay a try
Avantages
All-in-One Solution: Combines CRM, email marketing, sales, and support tools in one platform.
User-Friendly Interface: Easy to navigate, even for non-technical users.
Affordable Pricing: Offers great value compared to other CRM tools.
Email Marketing Made Easy: Simple drag-and-drop email builder with automation options.
Excellent Customer Support: Responsive and helpful support team.
Customizable Workflows: Create automated workflows to save time and boost productivity.
Detailed Analytics & Reporting: Track and measure campaign performance with ease.
Inconvénients
Learning Curve for Advanced Features: Some advanced features require a bit of time to master.
Limited Customization for Reports: Customization of reports could be more flexible.
Mobile App Limitations: The mobile app could use more functionality.
Occasional Bugs/Glitches: Like any software, there are rare instances of small bugs.

- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
The All in One Solution I don't want to miss
Avantages
EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly. It's user-friendly with robust automation features, but reporting could be more advanced. Great value for the price, especially for small teams looking to scale efficiently.
Inconvénients
I am a huge fan of it. There are no downsides.
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Go for Engagebay, your friendly CRM!
The technicality eg setting appointment schedule could be a bit cumbersome but for a good reason. Above all the customer helpdesk has been superb especially Charles who has been most patient and supportive, resolving every challenges or queries I had since day 1.
Avantages
To begin with, for a CRM beginner, Engagebay is a great choice and business partner - providing many easy to use templates. It takes a bit of getting used to but with the team support especially Charles and also Bob & Mark, the journey has been rather easy. Auto meeting schedule facilitates proactive engagement.
Inconvénients
There are limitations eg limited space for intro before the email template; email broadcast is slow to be sent out sometimes, some emails not reaching corporates despite assurance that emails would land into Inbox instead of junk folder.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
"EngageBay is an excellent all-in-one CRM and marketing tool! The platform is user-friendly"
EngageBay is an excellent all-in-one CRM and marketing tool! The platform is user-friendly, packed with features, and offers great value for the price. The customer support team is outstanding, and [sensitive content hidden], in particular, went above and beyond to assist me. He was knowledgeable, patient, and quick to resolve my queries. Highly recommend EngageBay for businesses looking for a reliable CRM with top-notch support.
Avantages
It is comprehensive CRM so for small teams it is good software and centralized System. the Customer Support is good.
Inconvénients
Will update as we use for longer period.

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Cheap yet still packed full of features
Overall I've had a very positive experience using it. When i first started in marketing, it was the tool i learned everything on and I'm very glad it happened that way since it was so easy to use.
Avantages
In my experience, its incredibly hard to find a free CRM/email tool that is as feature packed as Engagebay without spending a fortune on it.
Inconvénients
Parts of the UI could've been a little bit easier to navigate.

- Secteur d'activité : Comptabilité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Nice and easy to use!
Very nice and good experience! Recommend it to everyone!
Avantages
Clean website and easy to use! Very responsive team.
Inconvénients
Persistent messaging! Following up and emails become a lot sometimes.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
The best CRM I've ever used
I have been able to do everything i need plus more in engagebay and the guys on the helps desk are awesome
Avantages
I like pretty much everything about engagebay
Inconvénients
i cannot put my similar automations into folders.
i cannot search automations in the search bar
Automations do not allow date finder however there is a work around for this so its not too much of a problem
Pourquoi choisir EngageBay CRM
after about a year or 2 of being a customer i started constantly having trouble and the customer service was rude and unhelpful.Logiciel antérieur
Agile CRMPourquoi passer à EngageBay CRM
it seemed to do everything i needed and more and was so much cheaper- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
EngageBay makes managing a CRM Easy
Great group to work with. Very nice people who are fully engaged in the improvement of their product. They have built an outstanding competitive CRM and so far I have enjoyed using EngageBay and interacting with the staff.
Avantages
Ease of use. Support always available to assist with questions, etc.
Inconvénients
I'd like to see more email templates that are normally available on other CRMS. Creating email templates from scratch can be time consuming.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
EngageBay: A Must-Have for Growing Businesses
If you're looking for a tool that can do it all—CRM, email marketing, automation, and more—EngageBay is the way to go! It’s helped us grow efficiently without breaking the bank.
Avantages
I've had the pleasure of using EngageBay for our business, and I can't recommend it enough! Here's what stands out:
Comprehensive CRM: Keeping track of leads and customers has never been easier. The CRM is intuitive, with customizable pipelines and contact management features.
Email Marketing Powerhouse: Their drag-and-drop email builder is so easy to use, and the ability to segment audiences has really helped us send targeted campaigns.
Marketing Automation: We’ve set up automated workflows that handle email follow-ups, lead nurturing, and even social media scheduling. It’s like having an extra team member on board! 🙌
Affordable Pricing: EngageBay offers all these powerful tools at a price that small and medium businesses can afford, which is a huge plus!
Inconvénients
Landing page buildings could be better to have better experience
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
I am in love with the Platform
Avantages
I find EngageBay a comprehensive, all-in-one solution, offering robust functionalities across organization, task automation, form and landing page creation, marketing campaign management, and result tracking. It provides an extensive toolkit essential for both marketing and sales teams, seamlessly integrating appointment scheduling, content creation, campaign execution, and data organization.
Inconvénients
I haven't found a single aspect of EngageBay that I haven't liked yet. Whenever I encounter an issue, the chatbot is always there to provide instant assistance, making the experience even smoother.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Incredible Engagebay
It has been an incredible experience. We transitioned to EngageBay from our previous tool, which we used for almost three years. The transition was much simpler, and there's so much more we can accomplish with EngageBay.
Avantages
EngageBay has been an incredible tool for our automation needs. We've been using it for a while now, and it has so much to offer. I'm extremely happy with this tool.
Inconvénients
The landing page creation sometime is a difficult task as we have to make changes to mobile and dekstop version for all the sections.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Using EngageBay for automation of my inquiry forms
A great ease of time
Better way to manage my leads
Avantages
A greater ease of integration of EngageBay in any HTML / PHP page or wordpress .
Excellent to capture new leads via the inquiry or contact form, it's automatically sends new leads in it's pipeline where leads can be managed
Inconvénients
Database might not works with other web apps or AwS systems like Lamda which we use a lot in our projects
Pourquoi choisir EngageBay CRM
Had far less possibilities of pages integrations and capture is manaulLogiciel antérieur
Zoho CRMPourquoi passer à EngageBay CRM
Affordable pricing and can be used in various website and WebApps to capture leads
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Great CRM, You must consider when looking for a CRM!
EngageBay has exceeded my expectations. This program is truly starting to get my business going. I enjoyed my sales guy and everything he told me has been true, yes that's a first. The Customer Service people are great, they are there all the time and have really helped me along. The price was much less than the competition, and if you get the All-in-One set up, they do not nickel and dime you for more modules as its all in that package. I give EbgageBay 100% for all they are doing.
Avantages
Without a doubt what I like the most is the customer service and all the help I receive. I am not a IT expert and hooking up apps and making SMS, automation and setting up my needs is not something I know a lot about. The Customer Service has been amazing and quite frankly beats the competition I have worked with. I found most companies to be all talk when it comes to helping, but EngageBay has helped me every step of the way, by chat and on the phone when I need extra help.The product is full of tools, I am using the "All In One" version and it does everything I need at half the price as the competition. It amazes me how many choices there are and how much I can do.I find this program will also grow great as our company grows. It's more than we need today, but it won't be next year and for the price, it would be silly to go anyplace else.
Inconvénients
For me the thing I dislike the most about any program is learning how to use it. But like I said the support is great.There is not a lot I do not like about EngageBay, I am a very happy Customer. If I had to pick something, I would like to see a larger EngageBay University with many more in-depth and beginner videos. I am told this is coming, so that will be great!
Alternatives envisagées
HubSpot Marketing Hub, Zoho CRM, Pipedrive, Salesforce Sales Cloud, HubSpot Sales Hub, HubSpot CRM, HubSpot Service Hub et Zendesk SuitePourquoi passer à EngageBay CRM
I hate to get nickel and dimed, and the All-in-One program was great at EngageBay. The cost was much less them most, but the tools were more. The staff was easy to talk to. I really liked them a lot. I wish I would have come across them at the start of our search for a CRM. To me, it seemed like a natural choice, and in retrospect, I know it was the right choice now!- Secteur d'activité : Études de marché
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Engagebay one of my go to choice for Email marketing and automation.
It's a really good tool for sales and email automation. I like the no code platform and creating landing pages is really easy. Also, I like the customer support so much, any issue or error that arises, it gets fixed so early.
Avantages
Customer service is top notch, Dashboard again is really good and easy analytics, EDM/Landing page creation so easy and in a breeze.
Inconvénients
Initially it takes time getting used to when creating the EDM's and Landing page. Certain features are hidden or it takes time to reach them and find them. But once you know its really easy.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great Value with Room for Small Improvements
Avantages
EngageBay CRM has transformed our customer management! The all-in-one platform is user-friendly and packed with features typically found in more expensive tools. I especially love the marketing automation and seamless integration across sales and support. It’s a powerful, affordable CRM with fantastic customer support—highly recommended!
Inconvénients
EngageBay CRM is a fantastic tool overall, but the customization options could be a bit more flexible. While the interface is easy to use, a few more layout customization features would be helpful. However, the regular updates show they're always improving!
- Secteur d'activité : Art/artisanat
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Excellent Free Chat System for Boosting Customer Engagement!
EngageBay's free chat system has been a game-changer for our website! It's user-friendly, efficient, and perfectly integrates with our platform. We've noticed a significant improvement in customer engagement and support response times. The customization options are also great, allowing us to tailor the chat experience to match our brand. Highly recommend this tool to anyone looking for a reliable and cost-effective chat solution!
Avantages
EngageBay's free chat system which is a game changer for our website.
Inconvénients
Mobile app lags sometimes, message delivery takes time sometime that need an improvement. I am using the free version, I hope that is not an issue.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Best CRM for Sales & Marketing with fantastic customer support
Avantages
It offers an excellent way to manage the contacts, companies and deals. One can easily sync them from many services like Hubspot, Salesforce, Google, Outlook and many other. It is reliable and offers automations to automate most of the tasks.
Inconvénients
Initially I had some issues while importing deals as it is a bit tricky but their customer support helped me with the import and from that time I had no such issues.

- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
EngageBay Userbility
Avantages
Email marketing, social media integration and automated publishing are a must have for my company
Inconvénients
Customer services need to be more available and timely in responding to clients
- Secteur d'activité : Automobile
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Efficient and Straight Forward CRM
Avantages
Efficient and Straight Forward CRM. Unlike other CRM, it is easy to use but once you get to the automation part, it gets a little not too friendly.
Inconvénients
I really can't think of any right now. It needs more visibility so more people will use and buy this!
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Very pleased
Avantages
Good value and customer service. I'm impressed.
Inconvénients
Nothing to add here. I don't have any complaints.
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