En savoir plus sur SimplePractice

SimplePractice est un système de gestion de cabinet basé sur le cloud conçu pour faciliter l'aspect commercial du cabinet privé. Ce logiciel facile à utiliser et conforme à l'HIPAA, aide les professionnels de la santé et du bien-être à automatiser leurs processus quotidiens tels que la planification, le traitement des paiements, la documentation, etc. Parmi ses principales caractéristiques, citons les rappels de rendez-vous gratuits et illimités, la gestion des demandes d'indemnisation, les demandes de rendez-vous en ligne et un portail client pour simplifier la communication avec les clients. Envoyez des formulaires d'admission dématérialisés via le portail client, ce qui permet à vos clients de les consulter, de les signer et d'effectuer des paiements en un seul endroit. Utilisez la fonctionnalité de demandes de rendez-vous en ligne pour permettre aux clients de demander une heure qui leur convient. À partir de cet emplacement, vous pouvez approuver ou refuser toute demande. Une fois vos rendez-vous programmés, réduisez le nombre d'absences en envoyant des rappels vocaux, textuels et électroniques gratuits et illimités à tous vos clients. La plateforme intégrée de télésanté vous permet de voir vos clients de n'importe où, sans ouverture de session ni lien supplémentaire. Simplifiez votre processus de prise de notes grâce à la vaste bibliothèque de modèles ou créez vos propres modèles pour consacrer moins de temps à la paperasse et plus de temps aux séances. Vous pouvez charger vos notes de prévisualisation, effectuer des modifications, puis verrouiller et signer votre note. Désormais, vous n'aurez plus besoin de perdre du temps à discuter des paiements lors de vos séances. Simplifiez les paiements en ligne avec AutoPay et sécurisez le traitement des cartes de crédit en ligne. De plus, le traitement des paiements par carte de crédit est entièrement intégré à votre compte SimplePractice, sans connexion supplémentaire ni tracas. SimplePractice dispose également des outils dont vous avez besoin pour promouvoir votre cabinet avec succès, comme par exemple la création d'un site web professionnel. Choisissez parmi des thèmes, des couleurs et des photos sélectionnés par des professionnels pour créer un site web simple et attrayant en quelques minutes. De plus, le site web professionnel s'intègre parfaitement à votre compte, ce qui vous évite de devoir saisir deux fois toutes les informations relatives à votre cabinet. Votre compte SimplePractice s'intègre également à l'annuaire Monarch, de sorte que les clients potentiels peuvent facilement trouver votre cabinet, demander un rendez-vous et obtenir les soins dont ils ont besoin.
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Vidéo de SimplePractice
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SimplePractice - Prix

SimplePractice n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de SimplePractice est disponible à partir de 29,00 $US/mois.

À partir de :
29,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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SimplePractice - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,4
Fonctionnalités
4,4
Simplicité
4,4
Support client
4,4
5 avis sur 2 523 Afficher tous les avis
Amanda G.
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 07/08/2019

Simple Practice saved me!

Truly a lifesaver. I feel like I am not a business person, but simple practice simplifies so many aspects of this.

Avantages

I love all of the things that the developers decided to incorporate in this platform. You can upload your business documents, any documents relevant to your client records and so much more. I have created questionnaires that are specific to my practice so that I can gather data upfront and this prevents me from missing out on money. I love the integration for scheduling appointments, telehealth and billing and invoicing. If you want to streamline your practice, this is for you.

Inconvénients

Clients cannot pay partial balances in their client portal yet, those payments have to be taken in the office.

Alternatives envisagées 

TherapyNotes

Pourquoi passer à SimplePractice

Simple practice had many more needed features.

Réponse de SimplePractice

Amanda, thanks for your positive review. We're proud to give you the back office you need to run a professional practice. Please don't hesitate to reach out if there's any additional feedback you have. - Gillian from SimplePractice

Répondu le 13/08/2019
Nichole M.
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 27/09/2021

Love this practice management system and it keeps getting better

Simple Practice is an all one solution for small private practices- it's not only a user friendly electronic health record, but an insurance billing platform, staff tracking if you have independent contractors or employees, secure messaging system, telehealth platform, source for quality continuing ed, weekly inspiration, revenue tracking, and all the tools you need for a easy digital client onboarding process.

Avantages

As an experienced clinician and small private practice administrator I find this software easy to use and the SP team really does take user feedback seriously and updates and adds features regularly. The roll outs of changes are thoughtful, with good lead times, and always a net improvement in user experience (so far). Reports are detailed enough for me to keep an eye on revenue, independent contractor services, and I can easily update forms and communicate with team members and clients confidentially. Also, online scheduling and the Client portal make client onboarding a breeze without hiring a receptionist.

Inconvénients

I wish I could run reports based on services provided and/or detail of services provided to clients with specific payors.

Alternatives envisagées 

CareLogic Enterprise

Pourquoi passer à SimplePractice

I previously had a lot of experience with Care Logic when working for a larger agency. SP offers a much simpler and tech savvy solution for a small practice.
Beth W.
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
3

4
Publié le 26/04/2022

Great software for a small practice or single discipline

Avantages

I liked it's ease of use and automated billing. Easy to set up billing for insurance.

Inconvénients

It is very expensive for a group practice and does not scale well for multiple disciplines.

Alternatives envisagées 

Fusion et Practice Perfect EMR
Trevor S.
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
1
Support client
1

2
Publié le 06/05/2022

I would strongly encourage to not use this product

I have researched at least 15 different platforms and have settled on SP as it is too difficult at this point to move my practice as I don't have the time. I would not recommend this product to anyone and find the manner in which the SP staff interacts when questioned to be problematic and defensive.

Avantages

The EHR is relatively easy to use if you keep things simple. Additionally, the billing aspects of the software appears to work 1/2 the time.

Inconvénients

The list is almost endless:
-NO customer service unless you email them and pray that they will return the email with an answer that does not even address the question.
-The video platform is maybe 20% functional. It is inconsistent and spotty. Most of the time, I have to have patients use FaceTime due to glitches.
-The video platform often goes down and SP does not alert you to the outage until you reach out and then they tell you the next day that it went down but is now back up.
-Did I mention the customer service is worse than the DMV?
-The latest price increase required that one pay 20.00 more per month to allow the calendar to sync with google (which was an option in the previous build) which then forces the therapist to keep two calendars.
-Templates are horribly basic and very complicated/impossible to modify

Réponse de SimplePractice

Hi Trevor - Thank you for your feedback. Aside from offering email support, we do also offer live chat and phone support. Both of these options will allow you to connect with our Customer Success Team immediately and all three options allow you to continue a conversation with our team until you receive an answer to your question. Additionally, our team can assist with any Telehealth issues that you may be experiencing and will determine the source and resolution of the issue within your Help Request. To contact our Customer Success Team via phone or chat, click on the ? icon in your account > Ask Questions > No > Contact Support > choose either phone or chat. -Sara

Répondu le 11/05/2022
Luis M.
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
3

4
Publié le 08/03/2022

Expensive but (almost) worth it

SimplePractice is very good software for mental health. However, all the options and features lead to complexity. This isn't necessarily bad design - it's simply that there are so many things the software does that there is a lot to learn. Even if you're good with software, implementing the whole package in the condensed time frame required for starting up means that there are times when you'd love to talk with a support rep. It's not that it isn't physically possible to speak to a live person about using the software. It's that by the time you actually hear from a live person, you've either solved it on your own through hours of your own labor, found a work-around, or decided not to use the feature you needed help with.

Avantages

Robust and configurable. Every feature I can think of, that a mental health practitioner might need, is part of this product. Every part of your practice is configurable, from intake documents to discharge documents. Credit card processing? Yes. Online scheduling? Check (it even produces code for your website, so you can have people book appointments directly from your website). Revenue summaries? Yes. Client attendance reporting? Yes, that too. This review isn't the place to make a comprehensive list of features - but it is the the place to make the point that the feature list is comprehensive.

Inconvénients

SimplePractice offers different pricing tiers, so you can use as much of the software as you're willing to pay for. But, IMnsHO, what's the point of choosing the most robust software if you're not going to use the high-end (expensive) option? So, I pay (as of this writing) $99/mo to use the software.

You'd think that princely sum would enable the occasional conversation with a support team member. It may, but I haven't been able to see how to do it. Have a look at the SimplePractice website and see if you can find a number to call for support. I could not.

To be fair, they have a large number of videos which clearly explain how to use the software. They're very good, especially if you know which video you need to watch. Bottom line is when you're working a bunch of hours, stressed by carrying a full case load, trying to implement this very comprehensive software, you could use a friendly hand on the phone with set-up. At least, I could.

Instead, I got (best case) 48 hour turnaround to emailed questions. For $99/mo, I feel like I should be able to call them now and again.

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