SimplePractice

Avis sur mon usage de simplepratique

D'après mon expérience professionnelle avec ce logiciel, ça a permis d'avoir accès facile et rapide au simplepratique comme rendez-vous et autres

Un avis sur SimplePractice

Great easy to use software

A modern secure practice system.

It was pretty easy to set up and I'm still continuing to find extra features they offer. I like that they take cyber security seriously. I'm not sure why there are negative reviews about customer service as they have been quick to get back to me.

It was great when it was great, I guess!

I have had Simple Practice for over 3 years. At first things were lovely, little connection and tech issues and the it was a very reliable system to use. Once SP increased there prices, the quality of the telehealth functions severely decreased. Even my clients make jokes about how unreliable the telehealth features are. I am almost embarrassed to continue using the software. Effective 1/1/2025, I will be leaving SP and going to Carepatron. I am excited about this change as the prices are great (more than $60 less per month) with more features, including AI integration. They also have the option to use ZOOM which is synced with their platform. I am excited about the change and simply can no longer support Simple Practice. It was great when it was great, I guess!

Chiropractic and Acupuncture Clinic Review of Simple Practice

I’ve been using Simple Practice in my chiropractic and acupuncture clinic for 5 years and plan to continue doing so for the foreseeable future.

Makes things really easy and simple.

I have had a really positive experience so far.

Mental Health EMR that has work to improve

Our experience has been on a down, up, and down trajectory. It was sold to the practice owner, who is not technical in IT, as a HIPPA compliant telemedicine app. It was sold but never setup correctly, and almost put us out of business, claims were getting denied at a very high rate, and copays were not being collected. Because the app was not setup, all of it resulted in loss collections. The reports are garbage, so we did not know until well after the damage had been done.
Now, as I am trying to integrate it with our accounting system (Quick Books Online), I can't get past the tier one support team, who keeps closing my request as solve, after providing work arounds that do not address the problems.
I would like to see SimplePractice take their user community's recommendations more seriously. It will only improve the software.

Profit First & Monopoly Goals

SimplePractice bought out my long-time EHR Luminello in 2023 and eliminated Luminello in 2024, taking over their customers. They offered Luminello customers a "special deal" with a "lower rate" for the first year. Upon looking up SimplePractice's rates on their own website, I discovered that the "deal" that they offered us was MORE than their regular rates, not a discount. They also consistently raise prices for their current customers at well above market increases and charge extra for very basic features that are included in other EHR's basic plans.

I have also heard unfavorable things about their privacy practices (i.e., selling aggregate client data for profit).

Finally, in 2024 they bought out Track Your Hours, including Track Your CEUs, another product that I had been using for years (for free!), and then proceeded to shut down that product as well. I assume they offer a similar feature in their EHR and did not want any competition. They seem to be trying to create a monopoly on all mental health related digital companies so that they can charge as much as they want.

Needs more work

Ended up cancelling services with them due to issues stated above.

Good produce, Great price

over all, I am happy with using Simple practice.

Too expensive

I was frustrated with the lack of calendar syncing, and the price, and ultimately chose a different platform.

Simple Practice lives up to its name!

They have everything that I needed to get my therapy practice up and running, and feel confident about growing my practice from there.

I love everything about Simple Practice.

I love everything about Simple Practice.

solo psychiatrist

Horrible. Feel conned and ripped off. Now that I have many patients and am paying a biller and ever increasing fees to Luminello I feel trapped and am trying to search for anther EMR with prescribing and billing.

You get what you pay for

I’ve been with simple practice since my internship years ago. It has truly been simple. And it constantly provides more options.

There's got to be something better than this

There is absolutely no customer service. Zero. There's no phone number no email nothing. It's just not acceptable for the price and the sheer number of customers they have. Also it's not simple at all.

Not Simple at all and not worth the time or money

It was horrible. I lost an entire year of income trying to figure out the billing features. I had two other colleagues who had the same experience I did and they left simple practice as well.

customer support cannot be reached

Increase Pricing - Lack of Increasing Features - Horrible Customer Support

Horrible. Everything about SimplePractice was a nightmare.

Optimis Corp Review

My overall experience has been great and efficient. We are happy to have the software.

Easy to use

It was helpful and I was able to get my notes done in a timely matter without too much issues.

Easy to use and accessible

I have a had a wonderful experience with SimplePractice and I love how accessible it is

Incredible Therapy Management

SimplePractice abides by its name - it makes scheduling appointments, maintaining records, and client management incredibly easy, all in one app!

SimplePractice Review

I used this platform for about two years. During that time, I found it easy to navigate for scheduling.