Visibook


Visibook - Logo

 

621 avis (4,5/5)
 
Visibook is a cloud-based appointment scheduling solution which assists personal trainers, barbers and spas with online bookings and managing customer relationships. Its key features include calendar sync, booking reminders, payment processing and a self-service portal. The application comes with an online booking engine which enables service providers to plan availability and share calendars with customers. Users can send reminders to customers via text, email and mobile notifications, along with messages via chat. With the payments functionality, customers can either pay the full charge or deposit at the time of booking. Visibook allows teams to manage work schedules on a synchronized calendar and share calendar links using social media platforms. The software product comes with a mobile application for Android and iOS. Pricing is available on a monthly subscription and support is provided via email.
 

Visibook - Appointment booking
 
  • Visibook - Appointment booking
    Appointment booking
  • Visibook - Reminders
    Reminders
  • Visibook - Messaging
    Messaging
Système(s) d'exploitation pris en charge :
Navigateur web (indépendant du système d’exploitation)

621 avis sur Visibook

 

Chris M. Secteur: Sports Nombre d'employés:  Auto-entrepreneur Nombre d'employés:  Auto-entrepreneur

29/09/2019

29/09/2019

Provenance de l'avis : Capterra

Visibook

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I used to be pretty bad at writing down my appointments in my personal calendar, and I was never organized like the way I am now! I don't have to worry about anyone forgetting and appointment due to the reminders and my productivity has increase greatly due to this.

Avantages

I used to have difficulties with communication when it came to my client's knowing my availability because it was always changing due to demand. I was looking for something simple and easy to use. Visibook makes it easy for my client's to know when I have availability. I love the fact that I can put some buffer time between appointments so that I am able to set up for the next client. Customer service is always very friendly and they are able to help me solve any issues I may be having or answer my questions.

Inconvénients

Sometimes the it will work slowly, but it is fixed when I refresh. I sometimes have older clients that have difficulties accessing the site, but I usually sit down with my clients to go over how to properly book appointments.

Utilisateur vérifié Secteur: Conseil en gestion Nombre d'employés:  Auto-entrepreneur Nombre d'employés:  Auto-entrepreneur

18/05/2019

18/05/2019

Provenance de l'avis : Capterra

Great product!!!

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It helps me not double book clients and reminds me throughout the week.

Avantages

I love how it links with my iCal and reminds me where I have to go ahead Of time. Very easy to use. I love the product!

Inconvénients

I would like to invoice from it. And have the option to put the prices on the clients not the items.

Frances F. Secteur: Cosmétiques Nombre d'employés:  Auto-entrepreneur Nombre d'employés:  Auto-entrepreneur

27/07/2018

27/07/2018

Provenance de l'avis : Capterra

Not the best

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Avantages

Easy to book people in and add clients in

Inconvénients

I can’t set a different time for days every day has to have the same availability or I have to block it out or change the availability for one at a time for example I had to change my availability to 5-10 on weekdays and 10-7 on weekends . But I have to change every single day individually . And to block out a day was confusing to figure out at first but I finally found it . I feel like this app isn’t easy to use adding services is a pain as well . I only deal with the app cause I have been using it for a while already and it’s a pain to switch to a different one I just wish it was easier to use

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Réponse : Visibook 15/11/2018

Hi Frances,

Sorry to hear that you're having this difficulty. Actually, Visibook is optimized for the capability you're looking for, but it seems like you might have seen that when you make a change to an availability, you have the ability to change just the one, or all of the availabilities in that series.

If you need further help, please feel free to send us an email at [email protected]!

Tecara B. Secteur: Santé, bien-être et fitness Nombre d'employés:  Auto-entrepreneur Nombre d'employés:  Auto-entrepreneur

07/05/2019

07/05/2019

Provenance de l'avis : Capterra

So Convenient

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I enjoy the convenience of booking a client in just a few clicks

Avantages

The email notifications for bookings and cancellations

Inconvénients

The customer view. I’d like to see the spaces available in the initial view. Similar to calendar owner view

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Réponse : Visibook 08/05/2019

Thanks for your feedback! Just fyi, the customer view does show the spaces available after a customer taps on the availability.

Chris P. Secteur: Articles de sport Nombre d'employés:  2-10 employés Nombre d'employés:  2-10 employés

30/07/2018

30/07/2018

Provenance de l'avis : Capterra

Everything We Needed

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We needed an option to keep track of dozens of students coming and going each week scheduled to different classes with the ability to send mass communications with changes and updates at a price that a brand new business could afford and we got all of that with Visibook. Could there be some enhanced features and functionality? yes, there could. But in terms of bang for the buck, Visibook is an option that is hard to beat.

Avantages

In no particular order
- the customer service is outstanding
- the ease of use
- the ability to sync with google calendar and our website
- the ability to message and interact with an entire class scheduled for training
- of course the price we are getting feature and functionality at a fraction of what other applications are charging

Inconvénients

- The single threaded availability/appointments, we have several instructors that need to be scheduled in different classes at the same time or with times that overlap and getting this done is a bit of a chore
- while the customer service is very good the FAQ's are a little thin