SpringChart EMR is an on-premise ONC-ACB and ICSA certified solution designed for small to midsize practices. It is suited for allergy and immunology, anesthesiology, cardiology, dermatology, neurology and ophthalmology practices. The solution includes an e-prescription tool provided by Integrated First Databank (FDB). It can be integrated with labs including Quest and LabCorp and can import lab images into the system via a data management tool.
Patients can interact with their physicians through a mobile app that can be used to request prescription renewals and make payments online. SpringChart EMR also features messaging, billing, reports, charts and customizable templates. The practice management module allows healthcare professionals to manage their practice including patient registration, scheduling, claims, billing and reports. Users can apply patient payments, insurance payments and financial entries directly below their corresponding procedures. They can view copay amount, applied deductible, patient balance and patient remainder balance from the same screen. Support is provided via phone.
Martin S. Secteur: Hôpitaux et soins de santé Nombre d'employés: 13-50 employés
19/09/2017
19/09/2017
Much better than paper.
Great support now. It is server based so that you can keep records during retirement. The cost is low especially when compared to other applications. Our office has looked at quite a few other applications and for the cost and time spent customizing it we keep using it.
Patient portal experience (don't use it anymore) Built for a mac, the finder is poor for attaching documents.
Erika M. Secteur: Hôpitaux et soins de santé Nombre d'employés: 13-50 employés
09/01/2018
09/01/2018
Quick and easy software to operate on for small clinics.
This software is very user friendly to all ages. The ease of moving through the chart quickly is a great feature as well.
The system tends to freeze a lot once an update took place. Customer service was very difficult to get in touch with and sometimes would not call you back until two business days.
Paul J. Secteur: Cabinets médicaux Nombre d'employés: 2-10 employés
08/06/2017
08/06/2017
This company seems so outdated and has been exhausting to work with. An example is the ICD 10 updates. When other colleagues stated they were ready for the deadline and conversion 6 months prior, Spring Medical was not even close to being prepared and barely at the eleventh hour, had minimal data supplied and of that data were the most unspecified codes that, to date, I am still having to performed data entry on a daily basis for specified codes for accuracy!! They have performed NO updates for coding or quality measures and ALL the work has been on our end. We are doing their job!! They are simply doing the bare minimum to qualify themselves as an EHR system and as stated earlier cost me precious time and revenue! It has become so bad that I am approaching legal counsel because this product has not worked as promised and am questioning their standard of performance despite claims in certification!
The updates are minimal, the support is horrible, their knowledge regarding PQRS, CQM, MIPS reporting is minimal, and the system is universally flawed. Their cost, as I have come to find out through research, is higher than some of the higher rated and successful companies.
Olivia L. Secteur: Hôpitaux et soins de santé Nombre d'employés: 2-10 employés
12/11/2019
12/11/2019
We had a terrible time with the customer service department and it took forever to accomplish note taking for the doctor.
We liked the potential that this software had.
The time consuming, poorly executed and lack of instinctual pieces.
Rosemary G. Nombre d'employés: 1 001-5 000 employés
05/10/2017
05/10/2017
THIS IS A PRETTY EASY AND SIMPLE SYSTEM. ALLOWING TO POINT OUT AND DRAW A MAP OF THE ANATOMY ON CHARTS.
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