Booqable is a cloud-based rental software platform and inventory management tool designed to facilitate rental business operations. The solution caters to various industries, including bikes, camera gear, party equipment, event and wedding decor, suits and dresses, education, and more.
Booqable's features include inventory management, planning tools, shortage alerts, automatic pricing calculations, equipment tracking, quoting and invoicing, digitally signable contracts, barcode scanning, reporting, and a customer directory. The platform also enables companies to showcase products and accept bookings using their existing website.
Booqable works with various applications, such as WordPress, WooCommerce, Shopify, Squarespace, and Weebly. The platform also offers a Stripe and PayPal integration, allowing users to charge credit cards, authorize holds, and send payment requests to customers.
Thom C. Secteur: Événementiel Nombre d'employés: 2-10 employés
We are a small AV events company that needed a streamlined rental tracking solution. I looked around and did several free trials and Booqable came out on top. The platform is very easy to use, and being cloud-based means we can use it in various locations with ease (we're based on the Gold Coast so we often like to take laptops to the beach to work!)
For us, a huge pro is how easily you can take payments within Booqable. Several other services we trialled required integration with 3rd party accounting software to do this. While most users will probably still use accounting packages come tax time, all the actual payments we take can be processed within Booqable, which for us was a big time saver.
As others have mentioned, the customer service is always speedy and helpful. team is always on hand to guide in the use of the software, or to suggest better workflows. They even wrote a piece of code for me to enable me to perform a simple function I required but which wasn't yet part of the platform.
I'd certainly recommend Booqable to any small to mid-sized rental operations.
There are features I'd love to have, but of course no software caters to everyone's needs, and Booqable is very reasonably priced. So the following aren't really cons, but just our dream additions to an already fantastic platform.
At present there is no packages feature to bundle products together, but this is in the late stages of development so will hopefully be released soon.
I'd also love to see some way of managing labour within the system (such as deliveries or, for us, event technicians) that is reflected in the calendar.
Lastly a companion smartphone app would be amazing (Booqable is designed to work on desktops or tablets). You can certainly login on a smartphone but the site isn't really optimised for that screen size. Again, I believe that such an app may be released as part of a future update.
Jonathan A. Secteur: Médias de diffusion Nombre d'employés: 2-10 employés
Faster processing of rental orders and good integration with our website
Booqable's rental software is intuitive, powerful and very fast. Being a browser based system running on the AWS cloud makes it secure and work smoothly, no matter from where we are using it.
Planning a rental, printing a rental agreement in front of a client or creating an invoice is just a matter of a few clicks. The modern UI of the program makes it really easy to understand and use. Our associates had a grip on the system in a matter of hours.
Barcode scanning to select a client and to start and stop rental items is a must for us, and Booqable supports it very well.
Our company manages over 1700 unique rental products within Booqable, and we have not had a single outage until now. The calendar function also offers a very easy method to check when products are available or rented out and by whom. This is also the only system we found with good online booking integration. Most of our clients use our website to choose the products online, so this feature is essential.
The Booqable support team around Arjen and Herman truly are masters of customer support. When ever we had a comment, question or needed help we received an answer in a matter of seconds. It's just great when you have a dedicated support agent with absolute knowledge, that knows your business and your story.
I would recommend this Service to anyone wanting a simple but powerful rental tracking solution.
Specific to our unique business segment, we are still missing a few extra features. These include reports, warehousing locations and package building. We are confident that these features will follow as part of the ongoing development of the system and the Booqable team have assured us that they will be available shortly.
Réponse : 20/07/2017
Thank you so much for the kind words, Jonathan, and for mentioning our support team. It means a lot to us!
We promise to continue to make Booqable the best Rental Software out there!
Dean R. Secteur: Produits alimentaires Nombre d'employés: 2-10 employés
I am in Canada. Booqable is in the Netherlands. If you are not online with them by 10am, it is the end of the day for them and you wait for the next day. I asked about this and was told it was a small team and be patient. Some chat inquiries, even during the normal business hours for them, can take a hours to get a reply. It seems to me that they either have too few people for the business they have, or there are too many issues with the app and everyone needs support all the time. In the end, after months of work, I had to cancel and start again with another app.
The idea of what this software can do is appealing.. it seems to include all the features needed for a clean integration with Shopify, for example. The online booking and payment capture is slick and simple.
Unfortunately, this app is simply not fully functional, and the discovery of that came at a very high price. My application involved listing products for rent, setting up the pricing, time frames, images, descriptions, etc. Then it went live, and only then (3 months of work) did I learn that the client interface is incomplete, and does not work. Essentially, each online order would need to be manually edited and reworked, so the value of the automation is completely lost. Clients cannot create an account, and I cannot therefore define their deposit parameters, or any parameters. This means your best clients are subject to the same strict rules that your first-time clients are, and there is no way around it. I was told that updates are in the works, but I asked why these features would appear in the app if in reality they were not operational. The reply is that we are working on it... next year, it should be better. Next year? Show me a business that pays full rate, gets partial service, and is prepared to just hang on to "next year" as the time frame for completion...
Justin j C. Secteur: Divertissement
Time savings and management. Simple as that.
Number 1 - Customer support. I've never dealt with a company who works with you on such a personal level and takes care of basically anything you ask for. These guys are true professionals.
After that, its all still so great. The fact that I can manage my inventory, while also populating my website and show what equipment is available to rent saves me an insane amount of time. On top of that, it's integrated with quoting and invoicing. You work out of one database and are able to use it over multiple uses.
It honestly couldn't be easier or time saving.
There aren't many issues that I have with this software. One of things I brought up was to have the calendar subscription for iCal or Google Calendar show not only the Reserved items, but also what items are Concepts. The built in calendar works great when you're on a computer. But when I need to use my mobile, I generally look to my Google Calendar to get a quick glance of whats going on.
Going on all of that, a stand alone app would be great as well.
These aren't really cons, just things that would improve the experience.
Réponse : 03/11/2017
Thanks for the compliments Justin, both on our rental software and our team, that means a lot to us :-)
Regarding the calendar; we just released an update that should make it a lot easier to see the status of your orders on the go.
Hope that helps! Cheers!
Julie K. Secteur: Services et installations de loisirs Nombre d'employés: 2-10 employés
The system does a great job ensuring we do not overbook our products. It's very easy to see what we have reserved, picked up, and available. Entering new reservations is fast - this is very important when you have someone on the phone or standing in front of you as a walk in. Searching for availability is also very quick - again important during busy times.
I researched many different applications to support our growing rental business. We rent a combination of Golf Carts, Kayaks, Paddleboards, bikes, and games. This system was by far the easiest to implement and use, and the price is very good. I ran this system in dual with our older method and within 2 weeks of testing, completely switched over. We are in our busiest time right now and the system is running like a champ.
There is no immediate support option. Support can take a few hours to respond. Fortunately, we have had no technical issues, only questions that were not urgent.