En savoir plus sur Workiz

With Workiz, field service pros can grow their business by ditching antiquated business management methods such as pen and paper, Excel spreadsheets and Google Calendar.Workiz provides an easy-to-use platform that allows service pros to manage their scheduling, invoicing, payment processing, phone systems and much more.Workiz is designed for small to medium-sized on-demand field service businesses, such as locksmith, carpet cleaning, junk removal, handyman and appliance repair.
Workiz Logiciel - 1
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Vidéo de Workiz
Workiz Logiciel - 1 - aperçu
Workiz Logiciel - 2 - aperçu
Workiz Logiciel - 3 - aperçu
Workiz Logiciel - 4 - aperçu

Workiz - Prix

Workiz n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Workiz est disponible à partir de 109,00 $US/mois.

À partir de:
109,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Workiz - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,5
Fonctionnalités
4,5
Simplicité
4,5
Support client
4,5
5 avis sur 163 Afficher tous les avis
Oleg C.
  • Secteur d'activité: Services aux consommateurs
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/09/2018

Excellent development team.

We can provide you over the phone more details of our experience from our technicians.

Avantages

Interface, excellent for appliance repair industry. "Custom fields" option is great. "Product and service" is very good.

Inconvénients

Missing user guide. I wish to get more changes in CRM soft for our needs.

Réponse de Workiz

We do have an amazing dev team! We just launched a new academy, highly recommended for new employees and clients. Check it out here: https://www.workiz.com/academy/

Répondu le 12/04/2021
Beverly B.
  • Secteur d'activité: Construction
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 02/03/2021

WorkIz is a game changer!

After testing out a few other client/job platforms, WorkIz turned out to be head and shoulders above the rest. The customer service people are super-responsive to input, are easy to reach, and take care of their clients. Highly recommend!!

Avantages

Being able to have client/job information at our fingertips has transformed how our business is able to function. Before Workiz, job & client information, as well as job scheduling, was a manual process.
With WorkIz, every one on our staff, from people in the office to staff out in the field, is able to access job & client information from their phones or laptops.

Sending estimates to clients has enabled us to add photos and other information with our quotes. This has really set us apart from our competitors.

Online payment capability is a real plus, as some clients don't feel comfortable sharing their credit card information.

Inconvénients

Search feature isn't as good as I'd like, but still better than the manual system we had prior to WorkIz.

I wish there were a more streamlined process for setting up one account for repeat clients with multiple jobs. WorkIz has improved this somewhat in the past year, and I hope they will continue to do so.

Would LOVE to be able to enter more than one email address on the main client page.

Réponse de Workiz

Thanks Beverly!
We're keeping improving with time and our product team just got a whole lot bigger.
Stay tuned for more feature updates!

Répondu le 12/04/2021
Mark J.
  • Secteur d'activité: Services environnementaux
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/06/2021

Honest review

My overall experience has been good

Avantages

Easy to use for me and employees, and taking apyments.

Inconvénients

How difficult wepay is to setup and percentage they charge for cards.

Réponse de Workiz

Thanks Mark, we really appreciate it!
We love working with cleaning companies like yours!

Répondu le 04/06/2021
Philip P.
  • Secteur d'activité: Construction
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
1
Support client
2

3
Publié le 15/02/2021

Mediocre at best

I would say overall would never come back to utilize the service. I've utilized plenty of different softwares and this used to be great when it was SendAjob but since the transition to Workiz. You guys fall short and don't meet our needs. Maybe a one man show and or someone who doesn't need detailed, efficient workflow.

Avantages

It seemed like a great software that would be able to customized to our needs. They used to be "SendAJob." When they were the service was great and flowed well.

Inconvénients

The cons can go on and on. Very hard to distinguish the schedule. if you need a client with multiple properties and sub addresses this is the worst software I have ever encountered for such client management. The card processing wasn't efficient. the technical team when needed would only answer very generic and not try to create solutions.

Réponse de Workiz

Sorry to hear you didn't like it Philip. We're always listening to our clients and we want to thank you for submitting this review. We're making Workiz even more robust this year.
We've just launched an update to our CC payments and we're soon launching more automations for owners of larger businesses as yourselves.

Check out another software and share with us your experience. No software is perfect but we're sure we can beat our competition...

Would love it if you gave us another shot soon :-)

Répondu le 12/04/2021
Octavia P.
  • Secteur d'activité: Transport routier/ferroviaire
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 26/05/2021

Our Moving business is running more efficiently than ever!

Workiz has been a great asset to our business with ease of use between the office and the techs, scheduling & mapping the job, contacting customers using the Workiz phone and invoicing/billing. This software has reduced the amount of multiple software & apps to 1, nothing is more efficient than that!!!

Avantages

Integration of the software with our business was extremely easy! This software has helped our moving business streamline information to our techs with ease and efficiency; it dramatically reduced misinformation, errors & helps to get last minute changes our quickly.

Inconvénients

Customization of our documents is not as efficient, it would help to have our already established documents translated using PDF's instead of having to re-create the documents needed.
There is some issues when viewing job reports in the filter results - when you have selected the dates, then select a job within those dates and want to review other jobs in the same selected dates you must re-select the dates, there is no option to keep that same selection of dates. This can be time consuming when verifying jobs for payroll, techs & hours.

Réponse de Workiz

Thanks Octavia. We love working with moving companies like yours and are excited by your great review. We've updated the product team with your feedback.
Thanks!

Répondu le 04/06/2021

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