En savoir plus sur JustCall

Le système téléphonique cloud de choix pour les équipes de vente et d'assistance modernes. Cette solution aide à mettre fin aux conversations inutiles en ajoutant un contexte à chaque appel. Logiciel d'appel, numéros virtuels, campagnes SMS, intégrations CRM (Customer Relationship Management) natives et bien plus encore pour seulement 25 $ par utilisateur. Plus de 100 intégrations avec des outils métiers et de CRM (Customer Relationship Management). Cliquez pour appeler à partir du CRM. Mise en ligne dans plus de 70 pays. Flux de travail et automatisation par SMS. Trois numéroteurs commerciaux au choix. Mise en file d'attente et transfert d'appels. Analytique complète. Intelligence conversationnelle et bien plus encore. Obtenez 70 % de réduction sur le premier mois.
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Vidéo de JustCall
JustCall Logiciel - 1 - aperçu
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JustCall Logiciel - 5 - aperçu

JustCall - Prix

JustCall n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de JustCall est disponible à partir de 30,00 $US/mois.

À partir de :
30,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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JustCall - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,3
Fonctionnalités
4,0
Simplicité
4,2
Support client
4,3
Matthew
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 26/07/2019

Fast implementation, great support team

Painless, easy onboarding. Support is easy to get hold of and they even configured a few lines and integrations that weren't part of the normal set-up. The software works great - both inbound and outbound calls, but the thing that really sets the company apart is the support. I've thrown some next level problems at them, expecting them to say "sorry, but no" - I always get "sure, no problem". Well done.

Avantages

It's so simple to set up. From purchasing the number, through to setting up complex redirects, configuring end user devices and support is outstanding.

Inconvénients

Not much, maybe they could have a few more integrations, but maybe I should also ask them if they could make them!

Joshua
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/09/2022

Powerful and Flexible

Avantages

A high level of customization for team organization and call routing. Many add-on features constantly enhance the experience. Support staff that are responsive and reliable.

Inconvénients

Some of the add-on feature pricing was unexpected at times. There are also features that I would only want to apply to parts of my team, but I often did not have the ability to apply them to a given group.

Andréa
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

3
Publié le 09/09/2022

Great results in a short amount of time

Avantages

Good pricing, easy to install and integrate with Salesforce and quick user adoption. In less than a month, we already could see great results in productivity and pipeline creation. Also, the support team is very proactive and helpful.

Inconvénients

There are some integrations that are not working properly yet (like with Gong) and, as it's a young company, there are some features that are not available yet (such as recording analytics). But I suppose that's something that might be in the roadmap in the near future.

Alternatives envisagées 

Outreach

Réponse de JustCall

Hi Andrea, Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you're enjoying our product.

With respect to the suggestion, could you kindly explain this in detail over a mail?

Please share details about that at [email protected] for our internal team to have a look and act upon it.

Répondu le 29/09/2022
Joseph
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 01/07/2022

Best Customer Service Out There

Good but not great on product. Great every time on customer service.

Avantages

Software is fairly easy to use, but I went with these guys for customer service. Period. They respond so quickly, no matter how small the problem. I love that and need that with my team.

Inconvénients

The interface is a little clunky (like the IVR), and we have had some glitches here and there. It would also be very nice for administrators to be able to edit their user's settings.

Alternatives envisagées 

CloudTalk

Pourquoi choisir JustCall 

We used Aircall and it was a bit expensive and seriously bad with customer support. Making me do login to a separate support site to submit and track tickets? Really?!

Logiciel antérieur 

Aircall

Pourquoi passer à JustCall

They were unresponsive. I liked their product but their team was not on the ball with communication. If you can't email me back when I'm trying to buy your product then what the heck do you want me to expect of the service!

Réponse de JustCall

Hai Joseph, Thank you so much for sharing your JustCall experience. Our support teams are always striving to ensure a seamless experience for your business. Regarding the technical glitches you can contact our support team anytime they will be ready to help you out! Also, next time whenever you face any glitches please feel free to write us at [email protected] for our product team to look into it!

Répondu le 06/07/2022
Andrew
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
3

5
Publié le 11/08/2022

Just Call review

So far, this experience has been pleasant; we can set up our numbers, the toll-free, and the excellent connectivity.

Avantages

Just call has helped us to manage our sales call and also to forward calls from inbound pool numbers and choose which one will determine the call, we can find calls quickly, and the call log will always be easy to locate a call by name or phone number, which is pretty helpful to see our sales leads

Inconvénients

The call does not have a Zendesk integration, and because the sales team got calls over Just call and our Support team over ZD, we have found it hard to transfer the call between calling systems with a ticket

Réponse de JustCall

Hey Andrew, Thank you for taking the time to leave us a review. We really appreciate your feedback and are pleased to hear that you're loving our product. JustCall does have Zendesk integration available and many of our customers use the integration. We would be glad to show you how the integration works.

Can you please write us at [email protected] or use our live chat support to get on a call with our team :)

Répondu le 29/08/2022

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