En savoir plus sur Lightspeed POS

Crafted specifically for the hospitality industry and perfect for cafes, restaurants, bars, and any other hospitality business imaginable. Lightspeed Kounta POS is the point of sale that is easy to use, simple to manage and powerfully efficient. New staff can familiarise themselves with Lightspeed's layout in minutes, whilst the savviest of operators can charge ahead with detailed reports, powerful service features, and seamless inventory management. Access detailed reports from anywhere that help you understand how your business is performing with actionable insights on the menu and staff performance, peak periods and much more so you can spot opportunities to boost efficiencies and grow your business. Lightspeed Kounta POS also integrates with tools you use every day, letting you connect your accounting, employee scheduling, loyalty and more to one platform. Backed by a 24/7 Support team who are always available, in addition to industry experts who can help you tackle the problems that matter the most to your business.
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Vidéo de Lightspeed POS
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Lightspeed POS - Prix

Lightspeed POS est disponible en version gratuite et propose un essai gratuit. La version payante de Lightspeed POS est disponible à partir de 80,00 $US/mois.

À partir de :
80,00 $US/mois
Version gratuite :
Oui
Version d'essai gratuite :
Oui

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Lightspeed POS - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,3
Fonctionnalités
4,2
Simplicité
4,4
Support client
4,4
Richard
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/01/2018

Great Product

Avantages

Being a Hospitality professional for 20 years I have dealt with numerous POS systems. Kounta is relatively straight forward and has the functionality and flexibility to run your business with ease.

The support offered by Kounta day and night has been at an exceptional standard. The understanding and support during setup, implementation and to now has been a suprise in this all to modern world. This holistic approach will keep Kounta ahead of the pack for quite some time.

Inconvénients

Some of the language with respect to Hospitality is not not necessarily how we refer to how things are done in my experience however it is only a minor issue.

Peter
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/05/2021

Fantastic POS

Avantages

Lightspeed is very reliable, easy to program good functionality. In 3 years our POS has not crashed or stalled. Customer support is remarkable. The team is knowledgeable and professional. My questions are answered the same day.

Inconvénients

Most of the reporting is very good. I would like more one page style reports, for example all servers that worked yesterday lists total sales, category sales, average check. I can get this information but each server is listed separately so analysis is time consuming.

Alternatives envisagées 

TouchBistro

Pourquoi choisir Lightspeed POS 

Lightspeed would be simpler and had great customer support.

Pourquoi passer à Lightspeed POS

During the demo I felt Lightspeed had more features that would be beneficial to our restaurant.
Michael
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
3
Support client
1

3
Publié le 26/10/2022

Disgracefull

Overall experience is disgracefully! There call center is in a third world country with poor phone lines and roosters crowing in the background! They only answer during the day, not when needed after hours.

Avantages

Its hard to offer what is good when things are so bad! This system is designed by computer people who believe all their customers are as computer knowledgeable as they are. When they dont answer their phones its hard to give anything positive!

Inconvénients

The Customer Service is Diabolical! I lost sales due to big glitch in the system! No one answers the phone, even at 6.30pm. They only deal with you through text!! This takes 10 times longer than is required. They are quick to take your money but offer pathetic after sales service!

Donna
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/09/2022

Best Supported POS System

Very easy to use, easy to get help specific to your problem

Avantages

How easy it is to get support, how knowledgeable the support staff is with the software & shortcuts to use it. Also, it tracks inventory across multiple platforms so you don't sell inventory you don't have.

Inconvénients

It's fairly expensive in comparison to what we were using in the past (quick books POS - doesn't track inventory across multiple platforms but cheaper)

Alternatives envisagées 

Hike

Pourquoi choisir Lightspeed POS 

doesn't track inventory across multiple platforms

Pourquoi passer à Lightspeed POS

More options
SHELLEY
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/03/2021

Makes Perfect Sense!

We have been using Lightspeed for 2+ years now and absolutely love it! We are able to utilize many of their components to assist us not only in the basics (inventory, sales) but analytics and E-Comm. LS staff are very knowledgeable, friendly and quick to respond to our needs.

Avantages

We are able to customize according to our needs. We utilize many of the components and are constantly learning.

Inconvénients

Sometimes we have recommendations and submit them.

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