Fattmerchant is a cloud-based accounting solution suitable for businesses of all sizes across industries such as e-commerce, healthcare and retail. Key features of the solution include point of sale integration, mobile processing, online invoicing, virtual terminals and developer API.
The solution allows users to accept swiped, dipped, tapped and keyed-in payments. Users can set up tipping options and personalize receipts with a company logo. Fattmerchant also allows users to send one-time invoices, create invoice schedules and redirect customers to a hosted payment page. Payment methods and banking information can be stored to enable recurring payments. A customized payment flow can be created with additional integrations such as QuickBooks Online.
Fattmerchant offers a data analysis platform for accessing detailed batch reports and managing payment card industry compliance. Native Android and iOS apps are available.
The solution is available on a monthly subscription basis and support is available via phone, email and online ticketing system.
Matt M. Secteur: Marketing et publicité Nombre d'employés: 13-50 employés
Their support is great. I've had dozens of questions and they always get back to me. And they send your payments super fast. Great experience overall.
Flat rate pricing! Oh man, this is a breath of fresh air. After using stripe and square to process payments we have absolutely loved the simplified pricing structure that Fattmerchant uses. Only paying interchange fees and a fixed monthly rate saves us $100's each month.
The integrations are weak. We've had to build a few workarounds to get fattmerchant to work with our tech stack but it's been worth it.
Randy C. Secteur: Produits chimiques Nombre d'employés: Auto-entrepreneur
Being able to keep cards on file and charge them after my lawn services are complete is a lifesaver. It keeps me from having to bill each customer, or chase my money down from now on. Also, the way they charge you for accepting credit cards is extremely clear and one reason I went with them. The larger I get, the more affordable FattMerchant will be as well, since the main cost each month is the flat monthly fee that will never change for you once you sign-up with them.
Fattmerchant is so easy to use, even to me who has never really used a credit card processor to speak of. The software hasn't been without flaw, but what I like is anytime an issue has come up I email the small team at FattMerchant and they get back to me quickly and work to fix the problem and then update me on their progress. Maybe someday when they get really big this won't be the case, but for right now I am really impressed with their response and customer service. I've already recommended this to one of my friends and will be recommending it more in the future. Plus they give incentives for recommending them, which is nice.
I wish they had a way where I could send someone a form and not an invoice to collect a card number. I wouldn't even need to be able to see the entire number, but if it could just collect it to be charged in the future. Right now the only way I have to collect a card number is either have the customer pay the first invoice, or have them call me and collect it over the phone, which I don't like. This is really the only thing I wish they would find a solution for though.
Rebecca B. Secteur: Vétérinaire Nombre d'employés: 2-10 employés
We went from 1 owner to the next. They made the transaction from 1 to the other easy. And the fees are great. My CPA was impressed with how much we saved.
Easy to use. Customer support was great.
I Dont have one. No complaints, even when it was a minor issue they fixed it.
Jason V. Secteur: Urbanisme et architecture Nombre d'employés: Auto-entrepreneur
It was super amazing nothing else to say they are amazing
Everything its all you need and more they have so many options to help with whatever you need no questions asked
Nothing just want to make sure they get paid for the other hand and that you are not being used as well
Rebecca M. Secteur: Aviation et industrie aéronautique Nombre d'employés: 51-200 employés
Overall it has been a great experience and is making our credit card processing easier than our previous process.
Its relatively easy to navigate. Love the invoice features, as I can customize what I need. The payment link to send to your clients is very nice and not a feature we had with our previous merchant services provider. The reports are easy to read and the quick summary of each client is very useful
Seeing an audit trail of whether or not an invoice was sent can be difficult.