Fattmerchant is a cloud-based accounting solution suitable for businesses of all sizes across industries such as e-commerce, healthcare and retail. Key features of the solution include point of sale integration, mobile processing, online invoicing, virtual terminals and developer API.
The solution allows users to accept swiped, dipped, tapped and keyed-in payments. Users can set up tipping options and personalize receipts with a company logo. Fattmerchant also allows users to send one-time invoices, create invoice schedules and redirect customers to a hosted payment page. Payment methods and banking information can be stored to enable recurring payments. A customized payment flow can be created with additional integrations such as QuickBooks Online.
Fattmerchant offers a data analysis platform for accessing detailed batch reports and managing payment card industry compliance. Native Android and iOS apps are available.
The solution is available on a monthly subscription basis and support is available via phone, email and online ticketing system.
Randy C. Secteur: Produits chimiques Nombre d'employés: Auto-entrepreneur
Being able to keep cards on file and charge them after my lawn services are complete is a lifesaver. It keeps me from having to bill each customer, or chase my money down from now on. Also, the way they charge you for accepting credit cards is extremely clear and one reason I went with them. The larger I get, the more affordable FattMerchant will be as well, since the main cost each month is the flat monthly fee that will never change for you once you sign-up with them.
Fattmerchant is so easy to use, even to me who has never really used a credit card processor to speak of. The software hasn't been without flaw, but what I like is anytime an issue has come up I email the small team at FattMerchant and they get back to me quickly and work to fix the problem and then update me on their progress. Maybe someday when they get really big this won't be the case, but for right now I am really impressed with their response and customer service. I've already recommended this to one of my friends and will be recommending it more in the future. Plus they give incentives for recommending them, which is nice.
I wish they had a way where I could send someone a form and not an invoice to collect a card number. I wouldn't even need to be able to see the entire number, but if it could just collect it to be charged in the future. Right now the only way I have to collect a card number is either have the customer pay the first invoice, or have them call me and collect it over the phone, which I don't like. This is really the only thing I wish they would find a solution for though.
Rebecca B. Secteur: Vétérinaire Nombre d'employés: 2-10 employés
We went from 1 owner to the next. They made the transaction from 1 to the other easy. And the fees are great. My CPA was impressed with how much we saved.
Easy to use. Customer support was great.
I Dont have one. No complaints, even when it was a minor issue they fixed it.
Cobren R. Secteur: Services aux consommateurs Nombre d'employés: 2-10 employés
The software is amazing; But more than that it is the customer service I have received. the last thing I wanted in a merchant was someone that was inefficient, ineffective and hard to reach. I got NONE of that from Fattmerchant. They treat me like they have a huge privilege in handling my money. That is pretty much unheard of in this industry.
This software is great. Easy to use, intuitive, and comprehensive with information that matters to you.
The thing I like the most about it is the ability to send customers a link to pay there invoice to there phone or email. Great Software
I have had no issues with this software at this time.
Jessica H. Secteur: Transport routier/ferroviaire Nombre d'employés: 2-10 employés
We were using SAGE before switching to Fattmerchant. I was concerned that the transition would be difficult. I was wrong! My account reps helped me every step of the way! No matter how silly the questions seemed they took time to help. I LOVE the VT! It is so easy to navigate. I would recommend (and have) Fattmerchant to anyone.
The ease of use for the mobile app & the quick customer service response.
Nope. I'm thrilled with it!
Réponse : 28/02/2017
Hi Jessica! Thank you for this kind review - we are so pleased to hear that your transition was smooth and our team was helpful. No question is silly - we are always happy to help!
David L. Secteur: Produits alimentaires Nombre d'employés: 2-10 employés
After dealing with numerous companies for credit processing, I came across Fattmerchant. What a relief.... the fees are a fraction in comparison to competition. My company is able to get faster deposits than before. So, not only am I getting paid sooner, I am making more money because of Fattmerchant. Thanks so much for being a company that is pleasurable to work with.
The software is effortless on setup and overall operation. No issues on my end and no missed expectations.
No issues. No complaints. The setup and operation was easy.